Eliminando la Complejidad

2013

Smart

Connections

Nuevo Centro de Servicios FISHER Válvulas de Control Speaker name and title

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 3

3 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

RUBI (Barcelona) Service Center

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 4

4 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Rubi Service Center: Site Location – Excellent connections:

• Highway: South Spain & France • International Harbour • International Airport

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 5

5 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Rubi Site: History

1971 2012 2009 2008 1994 1986

Gulde Ibérica S.A Foundation

12th July 1rst International Order

2003

ISO 9001 & PED Certification

1973

GISA Moved At Rubi

MASH Manufacturing System

SOLAR Project:s 1.900 Equals Valves

1100’s transfer to Cernay/Szekes & evolution into Service Center

Reduced internal machining & moved into assembly to order

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 6

6 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Rubi Site History: Year 2012 • Evolution into Service center

4th July

• Evolution to Service Center

10th September:

• Quick Ship in E-Valves (First QS)

2nd September

• Quick Ship in Spare Parts (24h) • New process for Repairs

1st July

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 7

7 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Rubí Service Center

10th September: First valve E coming from Sales: Valve was released into Cameo (9/10/2012 at 10.23) System put order into MASH and made the AUTO Write-up (10/10/2012 9.45). Valve was assembled without problems (10/10/2012 11.30).

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 8

8 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

•From 1971 •Repairs: •At Customer Plant •Rubí Site (Depot)

•Training Courses

• Parts inventory

• From 1986 •Repairs: •At Customer Plant •Rubí Site (Depot)

•Training Courses

• Parts inventory

•From 1994 •Repairs: •At Customer Plant •Rubí Site (Depot)

•Flow Scanner •Fieldvue

•Training Courses

• Parts inventory

•From 1994 •Repairs: •At Customer Plant •Rubí Site (Depot)

•Assemblies under customer needs

•Interdivisional Cooperation

•Consolidation for Inspection

REPAIRS and Special assemblies

Rubi Service Center: Special capabilities

1994

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 9

9 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

1100C

Cryogenic Valve

•16 Inches “The biggest one”

Standard Kellogs´

Procedure

•For Special Customers:

Long Experience

•From 1971!!!

Rubi Service Center: Cryogenic Valves

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 10

10 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Quick Ship RUBI PARTS Program

1 day parts from stock

Quick Ship RUBI – 082 _________________

• GULDE 1100 parts

(300) • FISHER parts (200 )

• Within 24 hrs

•80% of order lines

5 days parts machining

Quick Ship RUBI - 082 _________________

•1100’s items (1000)

(SS31600) •Fisher PTS as QS

• Within 5 days

• 5% of order lines

Factory lead-time parts

Quick Ship RUBI - 082 _________________

• All other 1100’s machined parts • Fisher Parts

• Lead-time based on

SID/FF2

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 11

11 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Quick Ship RUBI ASSEMBLIES Program

1 day assemblies from stock

Not in plan yet!

_________________

• 30 predefined

constr.s

• Within 24 hrs

• Assembled units on stock

3 days assemblies using stocked parts

Quick Ship RUBI- 082

_________________

• 98 E valve

• Within 3 days

• Assembly 082 from

Aug

Shorter than factory lead-time assemblies

Quick Ship RUBI – 082

________________ • Other assemblies

from Oct.2012

• Lead-time given by MAGIC5 team

• Customize 834- products in Rubi

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 12

12 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Rubi Service Organisation Chart Fisher Rubi Service Center MGR David Boils

Technical Workshop, ES & H Leader David Cuenca

Technical & Quality Manager Xavier Mauro

Machinist Gabriel Gabarrón

Packer /shipper Alfredo Cerdan

Store-man Jordi Vancells

Painter/ Assembler/Repair Jose Antonio Reina

Accounting MGR / HR Lydia Tarrason

Assembler/repair Jaume Sala

Customer Service Admin Manager Francesca Capdevila

Customer Service Admin. -Quoting, - Order Entry Spares - Purchasing - Expediting - Invoicing

Write-up & Order Entry Valves Javier Ortiz

Field Service, Product Engineer Miguel Ortiz

Documentation & Quality Ramón Buisan

CSA Montserrat Rodriguez

CSA Minerva Pesado

CSA Rosa Papell

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 13

13 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Rubi Service Process & Chart Fisher Rubi Service Center MGR David Boils

Accounting MGR / HR Lydia Tarrason

POST - ORDER PRE - ORDER

Customer Service Admin Manager Francesca Capdevila

Customer Service Admin. -Quoting, - Order Entry Spares - Purchasing - Expediting - Invoicing

CSA Montserrat Rodriguez

CSA Minerva Pesado

CSA Rosa Papell

QUICK SHIP PARTS

Precom 1100: Price & lead Time (Gulde)

Purchasing Follow Order & Customer Info.

Close Order (Real Cost)

QUICK SHIP ASSEMBLIES Purchasing Close Order

(Real Cost)

REPAIR VALVES Purchasing Close Order

(Real Cost)

DIAGNOSTIC (Cluster)

Close Order (Real Cost)

TRAINING COURSES

(Rubi Trainers) Close Order (Real Cost)

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 14

14 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Rubi Service Process & Chart Fisher Rubi Service Center MGR David Boils

Technical & Quality Manager Xavier Mauro

Accounting MGR / HR Lydia Tarrason

Write-up & Order Entry Valves Javier Ortiz

Field Service, Product Engineer Miguel Ortiz

Documentation & Quality Ramón Buisan

QUICK SHIP ASSEMBLIES

Pricing FF2 or Special

Quotation Order-Entry &

Write Up Documentation Follow Order & Customer Info.

REPAIR VALVES

Pricing Simulator or

Special quotation

Replacement Valves

(Analysis) Follow Order & Customer Info.

DIAGNOSTIC (Cluster) Quotation

TRAINING COURSES

(Rubi Trainers) Quotation At customer Site At Fisher Site

POST - ORDER PRE - ORDER

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 15

15 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Rubi Service Process & Chart Fisher Rubi Service Center MGR David Boils

Accounting MGR / HR Lydia Tarrason

POST - ORDER PRE - ORDER

Technical Workshop, ES & H Leader David Cuenca

Machinist Gabriel Gabarrón

Packer /shipper Alfredo Cerdan

Store-man Jordi Vancells

Painter/ Assembler/Repair Jose Antonio Reina

Assembler/repair Jaume Sala

QUICK SHIP PARTS

Receiving &

Inspection Shipment

QUICK SHIP ASSEMBLIES

Assembly &

Calibration Painting Inspection Shipment

REPAIR VALVES

At customer

Site

Assembly &

Calibration Painting Shipment

DIAGNOSTIC (Cluster)

At customer

Site At Fisher

Site

TRAINING COURSES

(Rubi Trainers)

At customer

Site At Fisher

Site

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 16

16 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Rubi Lay-Out: Spare Parts

Income Materials

Shipping Materials Exit

Rubi

Warehouse

Warehouse

Inspection Area

Inspection

Packing

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 17

17 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Inspection Area

Packing Area

Lift Table Calibration & Assembly Area Painting

Area

Rubi Lay-Out: Assemblies

Materials Exit

Rubi

Painting Assembly Calibration

Shipping

Cleaning

Income Materials

Inspection

Packing

Warehouse

Warehouse

Picking

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 18

18 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Safety R

oad

Safety Road

Rubi Lay-Out : Repairs

Cleaning

Service Center Rubi

Hydrostatic Test

Cleaning (Blaster)

Shel

ves

Shel

ves

She

lves

Cleaning

Room

Inspection Area

Disassembly Area (repairs)

Lift table

Painting Area

Instruments Repairs

Calibration & Assembly Area Lift Table

Packing Area

Safety Road

Safety Road

Income Valves

Warehouse Valves

Materials Exit

Inspection &

Evaluation

Painting

Hydrostatic Test

Disassembly

Cleaning

Assembly Calibration

Shipping

Packing

Cleaning

[File Name or Event] Emerson Confidential 27-Jun-01, Slide 19

19 Jornadas Emerson 2013 – Conexiones Inteligentes

Confidencial

Fisher Quick Ship FY’11 Szekesfehervar, Hungary

Service Center April 2012

Cernusco, Milan Italy

Service Center Q4 FY’12

Ruby, Barcelona

Fisher Quick Ship FY’11 Chelyabinsk, Russia

Service Center April 2012

Szekesfehervar,

Fisher Europe Service • Today 34 Fisher Approved Service Providers (FASPs) and 50 planned by FY’16

• 2 Quick Ship Centers and 5 direct Fisher Service centers in CY’12 • 1 Twig in start-up in FY’12 and 10 Twigs planned for FY’13

• Grow the Fisher Service centers into Emerson Super Centers (Multi BU)

Service Center Q1 FY’13

Haan, Germany

Nuclear Service Center Cernay, France

Thank you for your attention!!!