em b06: integrating symantec solutions with workflow templates b06.pdf · common use cases for...
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EM B06: Integrating Symantec Solutions with Workflow Templates 1
EM B06: Integrating Symantec Solutions with Workflow Templates
Jason Short Sr. Product Manager Symantec Workflow
Shawn Turnbow Integration Strategy Office of the CTO
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Agenda
• Workflow Overview
• Workflow Integration Demonstration
• Technical Features Overview
• Roadmap
• Additional Templates Overview
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What is Symantec Workflow
• Graphical development tool to model and implement security processes
• Link security tools and users in a defined, repeatable, controllable, and auditable process
• Create automation and decision logic with checkpoints and approvals
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Security Process Management Framework
The Picture Is The Process
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Common Use Cases for Workflow
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Use Case Example
Make Data Actionable Almost every enterprise level application creates 1000s of records of data. Utilize Workflow to manage that data by exception within a defined process.
Automate Manual Tasks
Utilize Workflow as a run book to automatically execute scripts, procedures, web services or tasks to reduce manual effort.
Extend an Existing Application
Utilize workflow to create and manage specific access to an existing application beyond the application’s intended users
Integrate Disparate People and Applications
Utilize Workflow to integrate several disparate applications, administrators and end users to transform a series of point products into a ‘Solution’
Process Control Utilize the Workflow Auditing and Reporting Framework to put control and accountability around your IT Security and Business Processes
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EM B06: Integrating Symantec Solutions with Workflow Templates 5
DLP Process Template Demonstration
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Technical Features Overview
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Components and Designer
-Action
-Decision
-Data
-Text
-Math
-Date
-Application
-Presentation
-Communication
Component Types
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Technical Features Overview
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• Applications Protocols:
– Web Service
– Database
– XML / Flat File
• Applications:
– LDAP
– SharePoint
– Excel
– InfoPath
– Remedy
• Scripting and Custom Components
Generators Integration Methods
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Technical Features Overview
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Web Form Designer
• Graphical
• Display Information
• Collect Information
• Decisions
• Dynamic Panels
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Technical Features Overview
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Process Start Options
User Initiated via a Web Form
Application Initiated via a Web Service
Auto Initiated based on a Schedule
Auto Initiated by Monitoring Environmental Variable
(Database, Email, File Folder, Server, Log, etc)
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Technical Features Overview
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Process Manager
• User / Role Based
• Task Management
• Reporting
• Service Catalog
• Documents Management
• Admin Functions
• Webparts
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Technical Features Overview
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• Task Assignment
– To a User
– To a Group
• Task Monitoring
– SLA and Escalations
– Timeouts
• Task Notification
– Task List
Task Management
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Technical Features Overview
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Audit and Reporting Framework
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Technical Features Overview
• Package Multiple Projects into a Single Installer
• Lock Specific Models for View/Edit
• Licensing Framework
• Install Supporting Systems
– SQL DBs
– Application Pools
– Application Properties
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Packaging and Licensing Projects
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Roadmap
Any forward-looking indication of plans for products is preliminary and all future release dates are tentative and are subject to change. Any future release of the product or planned modifications to product capability, functionality, or feature are subject to ongoing evaluation by Symantec, and may or may not be implemented and should not be considered firm commitments by Symantec and should not be relied upon in making purchasing decisions.
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Legal Disclaimer
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Road Map
• Re-Evaluate Documentation Methodology for Workflow
• Prescriptive vs Descriptive Documentation
• Survey of other Development Frameworks
– Source Documentation
– Community Documentation
• Point of Use
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Component Documentation
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Road Map
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Component Help Wiki
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Roadmap
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Container Project Type
• Single Project
• Models can be any project Type
• Single Deployment Directory
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Road Map
• Workflow Content ‘Store’
– App Store like feel inside the Workflow Designer to distribute officially supported Symantec Workflow Content (Components and Templates)
– Use SymAccount to Download Content
– Full Process Descriptions
– Example Videos and Screenshots
– User Ratings and Comments
– Download directly into Designer
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Workflow Solution Center
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Road Map
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Workflow Solution Center Screenshot
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Road Map
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Workflow Solution Center Screenshot
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Road Map
Control Compliance Suite
•Compliance Incident Remediation
•Vulnerability Incident Remediation
•RMS Baseline
Data Loss Prevention
•Data at Rest Scan Remediation
•FlexReponse Rule Logic
Critical System Protection
•Event Management and Remediation
Symantec Security Information Manager
•Event Management and Remediation
Endpoint Management
•Patch Change Managment
•Software Virtualization Delivery Request
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Symantec Templates
• Simple Templates
• Less than 30 Components
• Limited Support
• Component Packs
Template Attributes
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Integration Examples
• Initiate a Workflow to Quarantine a VM using vShield when an asset is in violation of a desired policy in DLP, then send a email/task to remediate the issue to un-quarantine the asset
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DLP / VMWare – Auto Quarantine Non-Confirming Asset
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Integration Examples
• Allow a System Administrator without Access to CCS to import and scan an new Server/VM before putting that asset into production without giving that user access to the CCS Console
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CCS – Import Asset and Scan
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Integration Examples
• When SSIM creates an incident, automatically start a Workflow to handle the incident response process and audit the process from end to end.
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SSIM – Incident Remediation
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Integration Examples
• Automatically fetch and populate Dell Warranty Contracts from Dell for all Assets with a Dell Serial Number
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SMP – Auto Populate Dell Warranty Contracts
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Integration Examples
• Automatically Download, Stage, Create Policy and Distribute Patches that meet a specific criteria automatically the day a Patch is released.
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SMP – 0 Day Patch
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Thank you!
Copyright © 2011 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.
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Jason Short
303-601-5350
Shawn Turnbow
864-275-7190