E-Mail Etiquette

Navodita Mishra

E-Mail Etiquette

Etiquette – is defined as:

“the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life”

E-Mail Etiquette

Things to do when sending e-mail:

Keep emote icons to a minimum; i.e.., :)

Use spell checking. Most e-mail software packages have spell checking and it can be set to check each message before sending

E-Mail Etiquette

E-Mail Etiquette

Things to do when sending e-mail:

Zip attached files. Three reasons for this:Reduces file sizeProtects against firewalls stripping

attachments If multiple attached files, makes easier to

unpack

E-Mail Etiquette

Things to do when sending e-mail:

Before sending large attachments, send a short message to the recipient informing them of what you are about to do, and wait for their response. Remember we still have people on dial-up

E-Mail Etiquette

Things to do when sending e-mail:

Be sure to complete the subject line of the email, and please do not use the following as subjects:

HiHAPPY NEW YEAR TO YOU MY DEAR

FRIEND!!!!

E-Mail Etiquette

Things to do when sending e-mail:

Remember the written word, unlike a conversation, can be interpreted/mis-interpreted very easily. Choose your words carefully.

E-Mail Etiquette

Things to do when sending e-mail:

Also, do not capitalize (i.e.., ALL UPPERCASE) unless you really mean it. “CALL ME!” is interpreted differently than “call me.”

E-Mail Etiquette

Things to do when receiving e-mail:

Even if you don’t have time to “fully” respond to an email, be sure to let the sender know you have received it!