email marketing: relevant insights for your business

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Post on 14-Jun-2015

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Email marketing trends, displays key statistics with regard to the emailing process, i.e., how scheduling and timing for emailing affect the reach of marketing campaigns. It also talks about what emailing tactics seem to be more effective: frequency, amount of information requested, the unsubscribe easiness, among others).

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Page 1: Email marketing: relevant insights for your business

Email marketing is an effective tool for your business. In fact, two thirds of global marketers consider email marketing as a good tool in terms of ROI. It enriches communication with your clients and helps to promote your business at the same time. It has the great advantage of allowing you to target specific markets in which you may be interested. However you must take into account some interesting facts to improve your email marketing activities. Read carefully these relevant insights.

EMAIL DISTRIBUTION AND PEOPLE

40%

MOST EMAILS

ARE DELIVERED

AND

3 LESS THAN USERS ACTUALLY CLICK ON

A SPECIFIC

BUT ONLY

16 IN 100 RECIPIENTS OPEN THEM

WHAT HAPPENS AT NIGHT?

FROM

DAYS OF THE WEEK

SATURDAY WAS THE WORST

SUN DAYS

ON

PEOPLE CLICK MORE ON LINKS

EMAIL’S WATINGS - 2013

EMAILING AT LUNCH TIME

IT SEEMS TO BE A BAD IDEA

BETWEEN 8:00 AND 11:59

LINK

AM

8.00 TO 11:59

2% EMAILS ARE DELIVERED

22 in 100 PEOPLE OPEN

THEM

AND 4 USERS CLICK ON A LINK Source: Experian Marketing Services

WERE THE DAYS WITH HIGHER OPEN RATES IN 2012

50%

IN Q2 2013 AT LEAST HALF OF THE

EMAIL OPENS

OCURRED ONLY ON A MOBILE DEVICE

BUT CUSTOMERS STILL PREFER COMPLETE TRANSACTIONS OR CLICK ON LINKS USING A

DESKTOP

TUESDAY

MONDAY

WEDNESDAY

1

2

3

& HOWEVER

Source: MailerMailer

PM

EMAILS SENT AT

NOON HAD THE

L O W E S T OPEN RATES

IN 2012 Source: MailerMailer

11 %

4.5%

52 %

AT THE 6-HOUR POST DELIVERY THE EMAIL OPENS

AVERAGE IS:

AND, CUMULATIVELY, UP TO THE FIRST 6 HOURS, THE

OPEN RATE IS ALREADY:

Source: MailerMailer

AFTER THE FIRST HOUR POST-DELIVERY, EMAIL

OPENS PEAK, REACHING:

Slightly better

From: Jeeni To: [email protected]

Worse

Slightly better

No difference

No difference

Better

Sharply worse

Worse

Better

Sharply better

Slightly worse

No difference

No difference

Slightly better

Slightly better

Better

Better

No difference

No difference

No difference

No difference

Worse

Slightly better

Worse

Sharply better

No difference

Sharply better

Slightly worse

Worse

Better

Worse

Slightly better

Better

Collect only email at signup

Required confirmed opt-in

Include an offer in the first email

Personalize messages

Send welcome message

Begin regular sending within a week

Collect more than the name, zip

Send more than weekly

Send weekly

Send less than weekly

Include whitelisting reminder

EMAIL TACTICS MAPPED TO ENGAGEMENT OUTCOMES Comparison of brands using tactics with those not using them (2013)

COMPANIES ARE ASKING FOR LESS INFORMATION

TO SIGNUP

COMPANIES ARE MORE COMMONLY STARTING THEIR RELATIONSHIPS WITH A WELCOME EMAIL

INBOX PLACEMENT READ RATE COMPLAINT RATE

1 IN 3 80%

39% in

2013

COMPANY’S OFFERS ARE LESS FREQUENT IN THE FIRST EMAIL

COMPANIES ARE USING OPT-IN METHODS TO

BUILD EMAIL LISTS

1 IN 4

EMAILS SENT LESS THAN WEEKLY TEND SEE BETTER INBOX PLACEMENT, READ AND COMPLAINT RATES THAN THOSE SENT MORE FREQUENTLY.

ALSO OFFERS OPT-DOWN

ALTERNATIVES TO UNSUSBSCRIBE

PERSONALIZED EMAILS GET THE WORS INBOX PLACEMENT

Source: Return Parh

DEVICES

REMEMBER: all these insights are indicative. They provide a launching point but we recommend you to conduct your own testing different alternatives) and register its results in order to take customized decisions for your business.

Source: Experian Marketing Services

Source: Experian Marketing Services

Created by

@jeeninews www.facebook.com/jeeni.net jeeni

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