embedding evm in good contracts for good governance

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    Embedding Earned Value Management inGood Contracts for Good Governance

    Breda Ryan, BAA Project Controls Leader12 th May 2010

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    Heathrow Airport

    68 million passengers per year (185,000 a day) 90 airlines flying to 180 destinations

    Nearly 70% of the UKs longhaul flights go from Heathrow More than half of all UK air freight Heathrow employs 70,000 people and supports 100,000indirect jobs

    1950s Today

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    Objectives

    Continually improve the passenger experience

    Making every journey better

    Heathrow: Europes hub airport of choice Reduce operating and airline costs Increase airport resilience and capacity

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    Terminal 5

    4.3 billion project Opened on time and on budget in March 2008 Capacity for 30 million additional passengers annually

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    The new Terminal 2

    1 billion replacement for Terminal 2 20 million passenger capacity terminal The Star Alliance will operate from under one roof Environmentally friendly design

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    Airline Relocations

    S t a r

    Star

    Star

    T5 T3

    T1

    T2A

    T4

    T2

    T2

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    Terminal 1

    60 million investment More spacious, brighter check-in which is easier to navigate Baggage Reclaim, Immigration, Security and Arrivalsmodernised

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    Terminal 3

    130 million ongoing spend Modernised check-in completed 90 million landscaped forecourt

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    Terminal 4

    100 million modernisation of check-in A 6,000m2 extension into the forecourt

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    Heathrow in 2013

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    How do we achieve success?

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    Intelligent Client

    Define the brief and the requirements clearly Remove obstacles and deliver on commitments Enforce the contract both ways Evaluate contractor performance and project effectiveness Accept that the luxury of flexibility has gone

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    IntelligentContractCompliance

    IntelligentConscience

    IntelligentInformation

    IntelligentCustomer

    ProgrammeDeliveryManager

    ProgrammeControl

    Manager

    ContractingOfficer

    CommercialManager

    Programme Leadership Team

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    P r o g r a m m e

    C o n

    t r o

    l M a n a g e r

    Cost Schedule Earned Value Reporting Risk Opportunity Budgeting Forecasting Data Integrity Owner of one

    version of thetruth

    IntelligentInformation

    P r o

    g r a m m e

    D e l

    i v e r y

    M a n a g e r

    Defines Standardsand Requirements

    Selects Source Controls Budget Manages Change Expedites Approves overall

    Delivery strategy Intelligent

    Customer

    C o m m e

    r c i a l M a n a g e r Programme

    Director advisor onCommercialmatters

    AcquisitionStrategy

    Quality andDefinition of theStatement of Works

    Source Evaluation Supplier Evaluation Supply Chain

    Manager Intelligent

    Conscience

    C o n

    t r a c

    t i n g

    O f f i c e r

    Competition Source Selection Elevated

    Negotiator Dispute Resolution Enforcer Official Signatory

    for all contractmatters

    Approve Changes Intelligent Contract

    Compliance

    Programme Director

    Programme Control and Acting Acquisition Director

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    Intelligent Contractor

    Know the contract Work to contract and stay aligned

    Cooperate Innovate

    Staff with the right quality of talent Produce quality products

    BE ABSOLUTELY SAFE:

    No harm to operatives, staff or passengers

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    Set the Plan Define; Purpose & strategy

    Scope of Work Plan of work includingmilestones and deliverables

    Define; SMART Objectives Define Key Metrics Define Targets and Goals

    Measure

    Performance

    Observation & Involvement Questioning & Discussion Statistics/Actual data Reports; regular reporting exception reporting

    Monitor & ComparePerformance against Plan

    To Assess; if everything is going according to plan the need for corrective action Opportunities for performance improvement Comparative Reporting Variance Reporting Performance Analysis Benchmark Reporting

    Key Milestone Reports Resource Utilisation Target Performance etc.

    Management Action Proactive Devices;

    Action to ensure standards are met includeincentives, motivators, training, coaching,persuasion and discipline

    Do nothing Change the standards Implement corrective action Implement improvement action

    Proactive Responses;

    THE CONTROL

    LOOP

    Feedback andCorrective Action Set the Plan

    Define; Purpose & strategy

    Scope of Work Plan of work includingmilestones and deliverables

    Define; SMART Objectives Define Key Metrics Define Targets and Goals

    Set the Plan Define; Purpose & strategy

    Scope of Work Plan of work includingmilestones and deliverables

    Define; SMART Objectives Define Key Metrics Define Targets and Goals

    Measure

    Performance

    Observation & Involvement Questioning & Discussion Statistics/Actual data Reports; regular reporting exception reporting

    Measure

    Performance

    Observation & Involvement Questioning & Discussion Statistics/Actual data Reports; regular reporting exception reporting

    Monitor & ComparePerformance against Plan

    To Assess; if everything is going according to plan the need for corrective action Opportunities for performance improvement Comparative Reporting Variance Reporting Performance Analysis Benchmark Reporting

    Key Milestone Reports Resource Utilisation Target Performance etc.

    Monitor & ComparePerformance against Plan

    To Assess; if everything is going according to plan the need for corrective action Opportunities for performance improvement Comparative Reporting Variance Reporting Performance Analysis Benchmark Reporting

    Key Milestone Reports Resource Utilisation Target Performance etc.

    Comparative Reporting Variance Reporting Performance Analysis Benchmark Reporting

    Key Milestone Reports Resource Utilisation Target Performance etc.

    Management Action Proactive Devices;

    Action to ensure standards are met includeincentives, motivators, training, coaching,persuasion and discipline

    Do nothing Change the standards Implement corrective action Implement improvement action

    Proactive Responses;

    Management Action Proactive Devices;

    Action to ensure standards are met includeincentives, motivators, training, coaching,persuasion and discipline

    Do nothing Change the standards Implement corrective action Implement improvement action

    Proactive Responses; Do nothing Change the standards Implement corrective action Implement improvement action

    Proactive Responses;

    THE CONTROL

    LOOP

    Feedback andCorrective Action

    Incorporate signedoff change

    Support Risk/Opps Management

    Apply The Control Loop

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    Where does EVM fit in?

    Programme Controls Mandate EVM applicable on all contracts

    PER Project Controls & Time (schedule)

    Management

    Supplier Obligations

    EVM Z Clause WPEP Contract for each stage of the

    Gateway Process

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    project specific requirementsstandard requirements

    DGS-IGS ProcessProject Management Processes

    Design Performance Standards

    ProjectExecution

    Requirements(PERs)

    BAA Works Terms BAA ProfessionalServices Terms

    BAA Service Terms(commodity & LPI only)

    Programme Execution Plan (PgEP)

    Project Execution Plan (PEP)

    Work PackageExecution Plan

    (WPEP)

    BAA documentfor project (single

    /multi suppliers)

    BAA/Supplierdocument

    BAA documentfor multi-projects

    Value in PartnershipFramework

    Agreement

    Contract Environment VIP Framework Suppliers

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    Project Execution

    Implemented inconjunction with...

    ManagementPolicies

    BAA OperatingRequirements

    TechnicalStandards

    13 Project Execution Requirements

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    Principal Benefits of the NEC Form

    Flexibility Multi disciplinary Flexible Design Allocation Choice of pricing options lump sum, target cost, cost plus

    Clarity and Simplicity

    Written in ordinary language Simple clause structure; avoids legal terms Subjective decisions minimised Provision of guidance notes and flow charts

    Stimulus to good project management

    The ECC is a management tool as well as a set of legal terms Requires timely and clear decision making process Clear allocation of responsibility Proactive risk management procedures Encourages collaborative working

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    Main Option(A)

    SecondaryOption

    (X1)

    SecondaryOption

    (X2)

    SecondaryOption

    (X3)

    SecondaryOption(X15)

    SecondaryOption(X18)

    SecondaryOption

    (Y(UK)2)

    Contract Data Parts 1 & 2

    Main Option(B)

    Main Option(C)

    Main Option(E)

    Main Option(F)

    Works Terms Contract

    SecondaryOption

    (Z)

    Core Clauses Mandatory

    Must select

    one mainoption

    All secondaryoptions areoptional (W2Incorporatedin Core Clause

    10 )

    Incorporatedin WPEP

    Works Terms Structure

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    E m p

    l o y e r

    R i s k / R e w a r d

    Contractor Risk / Reward

    F

    C

    D

    B

    A

    E

    Financial Risk / Reward

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    Governance

    WPEP Contract for each stage of the Gateway Process preliminary work

    options

    scheme design

    production design

    construction WPEP Annex

    Annex contains all documents referenced in the WPEP

    WPEP must be kept up to date by amendments introduced as necessary in accordance with the BAA Work Terms

    Drafted for Heathrow can be amended to apply to all other BAA airports

    Signatories Project Manager = BAA Contracting Officer

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    Any questions?

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