embracing the inevitable: experience design in an agile world

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Experience Design in an Agile World Chris Eben, TWG EMBRACING THE INEVITABLE:

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How can designers harness the awesome power of Agile to improve their workflow and work more effectively to build digital products as part of a team? Whether your exposure to Agile methodology is just beginning or you’re already an Agile evangelist, this presentation will arm you with killer tips for developing digital projects right alongside Agile-loving developers and project managers. Grab insights into using tools such as InVision App and custom-built software, like TWG’s AlmostScrum, to improve cross-disciplinary collaboration, and find out why experience design in an Agile world really is inevitable.

TRANSCRIPT

Page 1: Embracing the Inevitable: Experience Design in an Agile World

Experience Designin an Agile World

Chris Eben, TWG

EMBRACING THE INEVITABLE:

Page 2: Embracing the Inevitable: Experience Design in an Agile World

CHRIS EBEN

@ceben @twg

Partner at TWG

Page 3: Embracing the Inevitable: Experience Design in an Agile World

YOUR BURNINGQUESTIONS ANSWERED...

• What is experience design in an agile world?

• Why should designers embrace agile?

• What tools and techniques can I use?

Page 4: Embracing the Inevitable: Experience Design in an Agile World

So how about that Agile Methodology, eh?

Page 5: Embracing the Inevitable: Experience Design in an Agile World

AGILE IS FAST

Agile is like this cheetah

Page 6: Embracing the Inevitable: Experience Design in an Agile World

AGILE IS TRANSPARENT

Agile is like this glass bottomed boat

Page 7: Embracing the Inevitable: Experience Design in an Agile World

AGILE IS COST EFFECTIVE

Agile is like this smart car

Page 8: Embracing the Inevitable: Experience Design in an Agile World

• Individuals and interactions over processes and tools

• Working software over comprehensive documentation

• Customer collaboration over contract negotiation

• Responding to change over following a plan

4 VALUES OF AGILE

Page 9: Embracing the Inevitable: Experience Design in an Agile World

ISOLATED DESIGN PROCESS

SCOPE RESEARCHDESIGN

PHASEDEPLOY

Sketches Lo-fi Wireframes Hi-Fi Mockups

(UX Design, Information Architecture, Visual Design)

TESTBUILD

Page 10: Embracing the Inevitable: Experience Design in an Agile World

So what happenswhen you try and fittraditional practices

into an agile workflow?

Page 11: Embracing the Inevitable: Experience Design in an Agile World

DISASTER

Page 12: Embracing the Inevitable: Experience Design in an Agile World

DISASTER

• PSDs are not the final product the users see

• The project is delayed for weeks waiting for

design to finish their concepts

• Client ends up dissatisfied and over budget

Page 13: Embracing the Inevitable: Experience Design in an Agile World
Page 14: Embracing the Inevitable: Experience Design in an Agile World

DESIGN CAN BE AGILE

IN ISOLATION

Page 15: Embracing the Inevitable: Experience Design in an Agile World

THINGS WHICHARE INEVITABLE

• Death

• Taxes

• Agile Experience Design?

Page 16: Embracing the Inevitable: Experience Design in an Agile World

- Jeff Gothelf

Agile was not conceivedwith user experience or

design in mind. ”

Page 17: Embracing the Inevitable: Experience Design in an Agile World

- Albert Einstein

A SHIFT IN THINKING

The world as we have created it is a processof our thinking. It cannot be changed without

changing our thinking.

Page 18: Embracing the Inevitable: Experience Design in an Agile World

So what does it all mean?

Page 19: Embracing the Inevitable: Experience Design in an Agile World

DESIGN CAN BE AGILE

FROM THE BEGINNING

Page 20: Embracing the Inevitable: Experience Design in an Agile World

INTEGRATED DESIGN PROCESS

SCOPE RESEARCHWORKING

PROTOTYPEDEPLOY

Sketches Style Guides Front-End(UX Design, Architecture, Visual Design, Interaction Design, UI/UX QA,

TESTBUILD

Page 21: Embracing the Inevitable: Experience Design in an Agile World

• No more upfront design

• Experience design begins at the start of a

project

• Designers work alongside the project team

• Constant feedback and iteration

WHAT IS EXPERIENCE DESIGNIN AN AGILE WORLD

Page 22: Embracing the Inevitable: Experience Design in an Agile World

Objection!

Page 23: Embracing the Inevitable: Experience Design in an Agile World

I don’thave enough time to think

about the solution!

Page 24: Embracing the Inevitable: Experience Design in an Agile World

I don’t knowhow to workwith non-designers!

Page 25: Embracing the Inevitable: Experience Design in an Agile World

MinimumViableWhat?

Page 26: Embracing the Inevitable: Experience Design in an Agile World

Rebuttal!

Page 27: Embracing the Inevitable: Experience Design in an Agile World

AGILE IS YOUR FRIEND

• Agile reduces your workload by focussing on sprints

• Research is already in your skillset

• Collaboration is key

Page 28: Embracing the Inevitable: Experience Design in an Agile World

TOOLS & TRICKS

Experience Design in an Agile World:

5 Tips to take home

Page 29: Embracing the Inevitable: Experience Design in an Agile World

TIP # 1: EMBRACE AGILE RITUALS

Page 30: Embracing the Inevitable: Experience Design in an Agile World

www.invisionapp

.comwww.invisionapp.com

TIP # 2: TRY INVISION APP

Page 31: Embracing the Inevitable: Experience Design in an Agile World

TIP # 3: BE A SCOUT

Page 32: Embracing the Inevitable: Experience Design in an Agile World

TIP # 4: PAIR UP WITH A DEVELOPER

Page 33: Embracing the Inevitable: Experience Design in an Agile World

TIP # 5: TEACH, COMMUNICATE, BOND

Page 34: Embracing the Inevitable: Experience Design in an Agile World

ARE YOU READY

TO TAKE THE PLUNGE?

Page 35: Embracing the Inevitable: Experience Design in an Agile World

Chris Eben

twg.ca

@ceben @twg

http://www.slideshare.net/DesignersEmbracingAgile

THANK YOU

Page 36: Embracing the Inevitable: Experience Design in an Agile World

http://uxdesign.smashingmagazine.com/2012/11/06/design-spikes-fit-big-picture-ux-

agile-development/

http://uxdesign.smashingmagazine.com/2011/11/03/how-build-agile-ux-team-integration/

http://boxesandarrows.com/bringing-user-centered-design-to-the-agile-environment/

http://www.rallydev.com/community/agile-blog/top-3-reasons-designers-object-agile-and-how-overcome-them

http://www.uxaustralia.com.au/agileux-2012/overcome-resistance-and-do-the-work

http://ptgmedia.pearsoncmg.com/images/9780321804815/samplepages/0321804813.pdf

Further Reading

RESOURCES