emc backup advisor 2.0 installation guide...boldface names of line commands, daemons, options,...

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EMC Backup Advisor2.0

INSTALLATION GUIDEEBA-2.0-IG-01

EMC Backup Advisor 2.0 Installation Guideii

Copyright © 2005 - 2006 EMC Corporation. All rights reserved.EMC Backup Advisor 2.0 Installation Guide

Published June, 2006

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

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All other trademarks used herein are the property of their respective owners.

EMC Backup Advisor 2.0 Installation Guide iii

Contents

Preface..................................................................................................................................... xi.

Audience ......................................................................................................................................................... xi.

Organization ................................................................................................................................................... xi.

Related Documentation .................................................................................................................................xii.

Conventions Used in This Guide...................................................................................................................xii.

Where to Get Help .........................................................................................................................................xii.

Your Comments............................................................................................................................................xiii.

Chapter 1: Installation Overview and Requirements ....................................................... 13.

EMC Backup Advisor Components .............................................................................................................. 13.

System Requirements .................................................................................................................................... 13.

Server Requirements .............................................................................................................................. 13.

Solaris.............................................................................................................................................. 14.

Windows.......................................................................................................................................... 14.

Linux ............................................................................................................................................... 14.

Collector Requirements .......................................................................................................................... 15.

Solaris.............................................................................................................................................. 15.

Windows.......................................................................................................................................... 15.

Linux ............................................................................................................................................... 15.

HP-UX............................................................................................................................................. 15.

AIX.................................................................................................................................................. 15.

Client Requirements ............................................................................................................................... 16.

Application and Device Support.................................................................................................................... 16.

Backup Application Support .................................................................................................................. 17.

Tape Library Support ............................................................................................................................. 17.

EMC CLARiiON Disk Library Support................................................................................................. 17.

Fibre Channel Switch Support................................................................................................................ 17.

IP Switch Support................................................................................................................................... 17.

Network Appliance Support ................................................................................................................... 17.

Gathering Backup Application Information Remotely.................................................................................. 18.

NetWorker .............................................................................................................................................. 18.

Tivoli Storage Manager (TSM) .............................................................................................................. 18.

VERITAS Backup Exec ......................................................................................................................... 21.

Contents

EMC Backup Advisor 2.0 Installation Guideiv

VERITAS NetBackup.............................................................................................................................21.

HP Data Protector ...................................................................................................................................22.

Oracle RMAN.........................................................................................................................................22.

Chapter 2: Using an External Database ............................................................................. 23.

Prerequisites ...................................................................................................................................................23.

Supported Database Version...................................................................................................................23.

Database Size Limitations ......................................................................................................................23.

Configuring Oracle ........................................................................................................................................24.

Installing Oracle......................................................................................................................................24.

Configuring the Database .......................................................................................................................25.

Configuring Users...................................................................................................................................25.

Running the TNS Listener ......................................................................................................................26.

Performing Routine Maintenance ...........................................................................................................26.

Configuring Microsoft SQL Server ...............................................................................................................27.

Installing SQL Server .............................................................................................................................27.

Creating the Database .............................................................................................................................28.

Creating Users.........................................................................................................................................29.

Chapter 3: Installing EMC Backup Advisor...................................................................... 31.

Chapter 4: Installing and Uninstalling the EMC Backup Advisor Server...................... 35.

NetWorker Installations .................................................................................................................................37.

Non Networker Installations ..........................................................................................................................37.

All Installations ..............................................................................................................................................40.

Verifying the Installation ...............................................................................................................................45.

Starting and Stopping the Server ...................................................................................................................45.

UNIX Environments ...............................................................................................................................45.

Windows Environments..........................................................................................................................45.

Uninstalling the Server Software ...................................................................................................................45.



The Uninstaller Wizard...........................................................................................................................46.

Chapter 5: Installing and Uninstalling the EMC Backup Advisor Collector ................. 51.

Verifying the Installation ...............................................................................................................................55.

Starting and Stopping the Collector ...............................................................................................................55.



Contents

EMC Backup Advisor 2.0 Installation Guide v

Uninstalling the Collector Software .............................................................................................................. 56.

UNIX Environments............................................................................................................................... 56.

Windows Environments ......................................................................................................................... 56.

The Uninstaller Wizard .......................................................................................................................... 56.

Appendix A: Ports and Protocols ........................................................................................ 59.

Index....................................................................................................................................... 63.

Contents

EMC Backup Advisor 2.0 Installation Guidevi

EMC Backup Advisor 2.0 Installation Guide vii

List of Figures

Figure 1. Tivoli Custom Installation ............................................................................................................................ 19

Figure 2. Tivoli Administrative Client Installation...................................................................................................... 19

Figure 3. TSM Client Configuration Wizard ............................................................................................................... 20

Figure 4. Option File Task ........................................................................................................................................... 20

Figure 5. Master Server Properties............................................................................................................................... 22

Figure 6. Windows Authentication Mode .................................................................................................................... 27

Figure 7. Database Properties....................................................................................................................................... 28

Figure 8. New Login Properties ................................................................................................................................... 29

Figure 9. Configure User Permissions ......................................................................................................................... 30

Figure 10. Installation Wizard...................................................................................................................................... 32

Figure 11. Software License Acceptance..................................................................................................................... 32

Figure 12. Specify the Installation Directory ............................................................................................................... 33

Figure 13. Installer Setup Type .................................................................................................................................... 33

Figure 14. Hostname Panel .......................................................................................................................................... 35

Figure 15. NMC Detection........................................................................................................................................... 36

Figure 16. Specify the Backup Application ................................................................................................................. 37

Figure 17. Database Choice ......................................................................................................................................... 38

Figure 18. Configuration Database Details .................................................................................................................. 39

Figure 19. Datamine Database Details ......................................................................................................................... 40

Figure 20. Mail Configuration Details ......................................................................................................................... 41

Figure 21. Collector Service Configuration ................................................................................................................. 42

Figure 22. Collector Service Configuration ................................................................................................................. 42

Figure 23. NetWorker Installation Path ....................................................................................................................... 43

Figure 24. Installation Summary.................................................................................................................................. 44

Figure 25. Backup Advisor Installation Summary Screen........................................................................................... 44

Figure 26. The Uninstaller Wizard Screen................................................................................................................... 46

Figure 27. Uninstallation Warning............................................................................................................................... 47

Figure 28. Uninstalling from an External Database..................................................................................................... 48

Figure 29. Uninstallation Summary ............................................................................................................................. 48

Figure 30. Uninstallation Summary ............................................................................................................................. 49

Figure 31. EMC Backup Advisor Server Hostname .................................................................................................... 51

Figure 32. Windows Collector Credentials .................................................................................................................. 52

Figure 33. NetWorker Monitoring ............................................................................................................................... 53

Figure 34. NetWorker Installation Path ....................................................................................................................... 53

Figure 35. Collector Installation Summary .................................................................................................................. 54

List of Figures

EMC Backup Advisor 2.0 Installation Guideviii

Figure 36. Collector Installation Status.........................................................................................................................55

Figure 37. The Uninstaller Wizard Screen...................................................................................................................57

Figure 38. Uninstaller Summary...................................................................................................................................57

Figure 39. Uninstaller Status.........................................................................................................................................58

Figure 40. Internal EMC Backup Advisor Communication .........................................................................................60

EMC Backup Advisor 2.0 Installation Guideix

List of Tables

Table 1. Netscape New Type dialog box settings ........................................................................................................ 16

Table 2. Supported Databases ...................................................................................................................................... 23

Table 3. Size Recommendations .................................................................................................................................. 24

Table 4. Installation Packages...................................................................................................................................... 31

Table 5. Process Communications ............................................................................................................................... 59

EMC Backup Advisor 2.0 Installation Guide

List of Tables

x

EMC Backup Advisor 2.0 Installation Guidexi

Preface

As part of its effort to continuously improve and enhance the performance and capabilities of EMC Backup Advisor, EMC periodically releases new versions of its hardware and software. Therefore, some functions described in this Installation Guide may not be supported by all revisions of the software or hardware currently in use. For the most up-to-date information on product features, refer to your product release notes.

AudienceThis guide is part of the EMC Backup Advisor documentation set, and is intended for use by the system administrator during installation and setup of the product.

Readers of this guide are expected to be familiar with the following topics:

• EBA architecture. See Chapter 1: Introduction in the EMC Backup Advisor 2.0 Administration Guide

• All backup applications to be monitored

OrganizationThis guide is organized as follows:

• "Chapter 1: Installation Overview and Requirements" on page 13 provides an overview of the EMC Backup Advisor installation components, describes the system requirements, details the application and device support, and explains how to collect backup data remotely

• "Chapter 2: Using an External Database" on page 23 describes the system prerequisites for installing and using EMC Backup Advisor and provides instructions for configuring that database for use with the product

• "Chapter 3: Installing EMC Backup Advisor" on page 31 describes how to install EMC Backup Advisor

• "Chapter 4: Installing and Uninstalling the EMC Backup Advisor Server" on page 35 describes how to install and uninstall the Server software

• "Chapter 5: Installing and Uninstalling the EMC Backup Advisor Collector" on page 51 describes how to install and uninstall the Collector software

Preface

EMC Backup Advisor 2.0 Installation Guidexii

Related DocumentationThis document is part of the EMC Backup Advisor documentation set. Other documents included in the document set include:

• EMC Backup Advisor 2.0 Administration Guide• EMC Backup Advisor2.0 User Guide• EMC Backup Advisor2.0 Release Notes

You can also use the online help for information about the reports provided in the product.

Conventions Used in This GuideThis document uses the following typographic conventions and symbols to make information easier to access and understand.

Where to Get HelpFor information about software patches, technical documentation, support programs, sales, and licensing, go to:

http://softwaresupport.EMC.com

Convention Indicates Example

boldface Names of line commands, daemons, options, programs, or scripts

The nsradmin command starts the command line version of the NetWorker program.

italic in text Pathnames, filenames, computer names, new terms defined in the Glossary or within the chapter, or emphasized words

Displayed messages are also written to /nsr/logs/daemon.log.

The specifications are created, one for each swap file, in c:\pagefile.sys.

italic in command line

A variable that must be provided in the command line

nwadmin -s server_name

fixed-width Examples and information displayed on the screen

media waiting: recover waiting for 8mm 5GB tape volume name

fixed-width, boldface

Commands and options that must be entered exactly as shown

nsr_shutdown -a

Menu_Name>Command

A path or an order to follow for making selections in the user interface

Volume>Change Mode>Appendable

Important: Information that must be read and followed to ensure successful backup and recovery of data

Important: Use the no_verify option with extreme caution.

EMC Backup Advisor 2.0 Installation Guidexiii

Preface

Your CommentsComments and suggestions about our product documentation are always welcome.

To provide feedback:

1. Go to:

http://softwaresupport.EMC.com

2. Click the Documentation link.

3. Click the "Technical Publications Customer Survey" link at the top of the page to comment on a particular guide.

Preface

EMC Backup Advisor 2.0 Installation Guidexiv

EMC Backup Advisor 2.0 Installation Guide13

Chapter 1: Installation Overview and Requirements

This manual is a guide to installing EMC (R) Backup Advisor. It contains all the information necessary to install the product’s components. This document is a companion guide to the EMC Backup Advisor 2.0 Administration Guide and the EMC Backup Advisor 2.0 User Guide.

This chapter describes:

• EMC Backup Advisor Components on page 13• System Requirements on page 13• Application and Device Support on page 16• Gathering Backup Application Information Remotely on page 18

EMC Backup Advisor ComponentsEMC Backup Advisor is comprised of two components:

• The Server component includes all of the server processes required for EMC Backup Advisor to run. It also includes a web server from which the graphical user interface can be launched. For NetWorker TM users, the Server component requires NetWorker Management Console (NMC), and uses the NMC database as a repository for data collection. For non NetWorker systems, you can configure the server package to use either an embedded iAnyWhere database, which is installed automatically, or an external database

• The Collector component is the process that gathers data from an application or device. A Collector is automatically installed on the Backup Advisor server when you install the server component. You can install the Server component onto other devices in the environment to provide enhanced data collection

System RequirementsThis section describes the minimum system requirements for both the Server and Collector components.

Server RequirementsThe Server component can run on either Solaris or Windows. For NetWorker users, the server component requires that the NetWorker Management Console (NMC) version 3.2.1 is installed on the same machine. For users of earlier versions of NetWorker Management Console, NMC must be upgraded before performing an installation of EMC Backup Advisor. For instructions on performing an upgrade of NMC, please review the NMC documentation.

To gather information from a backup server remotely, you may need additional software on the server. For more details see the section entitled "Gathering Backup Application Information Remotely" on page 18. The minimum operating system requirements for installing the server on each platform are as follows.



SolarisEMC Backup Advisor requires the following Solaris specifications:

• Solaris 8, 9, or 10 operating system• At least 1 GB of physical memory• At least 10 GB of free hard disk space• Oracle 9i or 10 g database software• UltraSPARC III CPU running at 750 MHz or higher• The following patches (or higher):

• Solaris patch cluster (http://sunsolve.sun.com/pub-cgi/show.pl?target=patches/patch-access)

• J2SE cluster patches (http://sunsolve.sun.com/pub-cgi/show.pl?target=patches/JavaSE)

WindowsEMC Backup Advisor requires the following Windows specifications:

• Windows 2000 Advanced Server or Windows 2003 Server operating system• At least 1 GB of physical memory• At least 10 GB of free hard disk space• Intel P4-compatible CPU running at 1.2GHz or higher• SQL Server 2000 or 2005 database software• The following service packs (or higher):

• Windows 2000 service pack 4• Windows 2003 Server service pack 1• SQL Server 2000 service pack 3a

Linux EMC Backup Advisor requires the following Linux specifications:

• Red Hat Enterprise Linux 3 ES/AS operating system• At least 1 GB of physical memory• At least 10 GB of free hard disk space• Intel P4-compatible CPU running at 1.2GHz equivalent or higher• The following service packs (or higher) and prerequisites:

• kernel-2.4.21-4.EL• Xfree86-Xvfb-4.3.0-68.EL• libstdc++-3.2.3-42• glibc-common-2.3.2-95.27• glibc-2.3.2-95.27• expat-1.95.5-6

Note: We recommend that you keep all server platforms up-to-date with the latest operating system patches from the operating system vendor.



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Collector RequirementsThe Collector component runs on Solaris, Windows, HP-UX, AIX and Linux. The minimum requirements for installing the Collector component are as follows.

SolarisThe Collector requires the following Solaris specifications:

• Solaris 8, 9, or 10 operating system• At least 100 MB of free hard disk space• The Solaris patch cluster (recommended) patch (or higher) obtained at:

(http://sunsolve.sun.com/pub-cgi/show.pl?target=patches/patch-access)

WindowsThe Collector requires the following Windows specifications:

• Windows 2000 AS or Windows 2003 Server operating system• At least 100 MB of free hard disk space• The following service packs (or higher) are recommended:

• Windows 2000 service pack 4• Windows 2003 Server service pack 1

LinuxThe Collector requires the following Linux specifications:

• Red Hat Enterprise Linux 3 or 4 ES/AS operating system• At least 100 MB of free hard disk space• The following packages (or higher):

• kernel-2.4.21-4.EL• libstdc++-3.2.3-42• glibc-common-2.3.2-95.27• glibc-2.3.2-95.27• expat-1.95.5-6

HP-UXThe Collector requires the following HP-UX specifications:

• HP-UX 11.11 operating system.• At least 100 MB of free hard disk space

AIXThe Collector requires the following AIX specifications:

• AIX 5.1, 5.2, 5.3 operating system• At least 150 MB of free hard disk space



Client RequirementsThe EMC Backup Advisor GUI is launched from the NMC Console in NetWorker environments or from a web browser in non NetWorker environments. The minimum requirements for users launching the EMC Backup Advisor GUI are as follows:

• Java Runtime Environment version 1.4.2 or above• Microsoft Internet Explorer 5.5 or 6.x. Netscape Communicator 4.76, 4.7.x or 7.x• At least 50 MB of disk space• At least 512 MB of memory

When using Netscape to access the GUI, you may get an Unknown File Type dialog box with a Save As prompt to save the eba.jnlp file. In this case, Netscape needs to know what application to use to open a file with the .jnlp extension.

To resolve this, open a Netscape browser and navigate to Edit > Preferences > Navigator > Applications in Netscape 4.x and Edit > Preferences > Navigator > Helper Applications in Netscape 7.x.

Click New to create a new association. The New Type dialog box appears. Enter data in the New Type dialog fields as described in Table 1 on page 16.

Application and Device SupportThis section describes the backup applications and the devices supported by EMC Backup Advisor, including:

• Backup application support• Tape library support• Fibre Channel switch support• IP switch support

Table 1. Netscape New Type dialog box settings

Field Value

Description of type application/x-java-jnlp-file

File extension jnlp

MIME Type application/x-java-jnlp-file

Application to use Click Choose in Netscape 7.x and navigate to "/usr/bin/javaws %s". Ensure that the absolute path to the "javaws" binary is selected.

Click Browse in Netscape 4.x and navigate to and navigate to "/usr/bin/javaws %s". Ensure that the absolute path to the "javaws" binary is selected.

Use this MIME as the outgoing default for this file extension

This check box is only available in Netscape 4.x. Select this check box to set the default for the file extension.



17

• Network Appliance support

Backup Application SupportEMC Backup Advisor supports the following backup applications:

• EMC NetWorker 7.x • VERITAS NetBackup 4.5, 5.x, or 6.0 • IBM Tivoli Storage Manager 5.2 • VERITAS Backup Exec 9.x or 10• HP Data Protector 5.1, 5.5• Oracle RMAN for Oracle 9.x or 10.x

Tape Library SupportEMC Backup Advisor supports the following tape libraries:

• StorageTek L-Series Libraries excluding the L5500• ADIC Scalar i2000, i500

EMC CLARiiON Disk Library SupportEMC Backup Advisor supports version 1.2 of CLARiiON(R) Disk Library (CDL).

Fibre Channel Switch SupportEMC Backup Advisor supports the following Fibre Channel switches:

• Brocade 3x00, 4100, 12000 • McData ES-1000, ES-3016, ES-3032, ED5000, ED6064, EB1200• Crossroads 4150, 4250, 4450, 8000 • Cisco 9509

IP Switch SupportEMC Backup Advisor supports the following IP switches:

• Any switch supporting SNMP MIB 2• Additional information available from Cisco 2950, 3500, 6509

Network Appliance Support EMC Backup Advisor supports all Network Appliance Filers running OnTAP.version 6.5.1 and above.



Gathering Backup Application Information RemotelyEMC Backup Advisor can gather data from a backup application using the Collector process. To monitor a backup application in this way, you may need to install additional software onto the EMC Backup Advisor Server and complete the additional steps to authorize the EMC Backup Advisor server to gather data remotely. The following sections detail the steps to monitor each backup application from a Collector running on the EMC Backup Advisor server, including:• EMC NetWorker• Tivoli Storage Manager (TSM)• VERITAS Backup Exec• VERITAS NetBackup• HP Data Protector• Oracle RMAN

NetWorkerTo gather information remotely from NetWorker software, you must install the NetWorker client software on the Collector host. EMC Backup Advisor uses commands such as mminfo and nsradmin to communicate with the NetWorker server. It is important that the NetWorker server can resolve the hostname of the EMC Backup Advisor server, otherwise it will not be authorized to gather information.

Tivoli Storage Manager (TSM)To gather information remotely from TSM, you must install the TSM Client package on the EMC Backup Advisor server. If the EMC Backup Advisor server is running on a Windows based system, the administrative components required by Backup Advisor are not installed by default during the TSM Client installation. To install the administrative components, customize the installation when installing the TSM Client by performing the following steps.

1. Choose Custom from the IBM Tivoli Storage Manager Client Install Wizard as shown in Figure 1.



19

Figure 1. Tivoli Custom Installation

2. Click Next. A list of components to be installed displays. 3. Select the Administrative Client Command Line Files option as shown in Figure 2

on page 19.

Figure 2. Tivoli Administrative Client Installation

4. Click Next. The TSM client is installed.



5. When the installation completes, start the Backup Archive GUI from the Start menu. The Configuration wizard launches (first time only) as shown in Figure 3.

Figure 3. TSM Client Configuration Wizard

6. Accept the default, leaving Help me configure the TSM Backup Archive Client selected and click Next. The Option File Task screen displays as shown in Figure 4 on page 20.

Figure 4. Option File Task

7. Accept the default, leaving Create a new option file selected and click Next. 8. Continue clicking Next until you complete the Configuration wizard. A new options

file is created.



21

9. To enable Backup Advisor to monitor the remote TSM server, specify the name and password for the TSM administrator.

VERITAS Backup ExecYou can monitor VERITAS Backup Exec remotely from the Collector running on the EMC Backup Advisor Server if the server is installed on Windows. You cannot monitor VERITAS Backup Exec remotely from an EMC Backup Advisor Server running on Solaris or Linux. To monitor VERITAS Backup Exec from Windows, no additional software is required, although the EMC Backup Advisor service must run as a named user. Data collection fails if you are using the Local System account.

VERITAS NetBackupTo monitor a VERITAS NetBackup Server remotely, the NetBackup Server software must be installed on the EMC Backup Advisor server. The server itself does not need to be running, but the binaries included in the server package are required. After installing the NetBackup Server package on the EMC Backup Advisor Server, the host must be added to the list of authorized servers on the master server being monitored.

To configure a NetBackup server running on a UNIX machine:

1. Add the name of the collector host to the bp.conf file on the NetBackup Server by adding the following line to the usr/openv/netbackup/bp.conf' file.

SERVER = collectorhost

2. Replace collectorhost with the hostname of the EMC Backup Advisor server. This hostname needs to be resolvable by the NetBackup server.

3. Restart the NetBackup Server.

To configure a NetBackup server running on a Windows machine:

1. Launch the NetBackup Administration Console.

2. Open the Master Server Properties window.

3. Select the Servers tab.

4. Add the name of the Collector host to the Additional Servers list to allow access to the Master Server as shown in Figure 5.



Figure 5. Master Server Properties

5. Click OK.

6. Close the GUI and restart the NetBackup services to initiate the changes.

Note: When monitoring NetBackup remotely, you cannot gather information on devices and jukeboxes.

HP Data ProtectorTo monitor a HP Data Protector server remotely, the HP Data Protector client software must be installed on the same machine as the client. Specifically, the UI component of the DP Client software must be installed so the collector has access to the omnirpt command. The user running the Collector process must be configured on the Cell Manager to have permission to run reports. It is only possible for one Collector to monitor one Data Protector Cell Manager remotely. For more details on configuring Data Protector monitoring, review the EMC Backup Advisor Administrator’s Guide.

Oracle RMANTo monitor an Oracle server remotely, the Oracle client software must be installed on the same machine as the Collector. For more details on configuring RMAN monitoring, review the EMC Backup Advisor 2.0 Administrator Guide.


Chapter 2: Using an External Database

EMC Backup Advisor requires a database. For NetWorker customers, EMC Backup Advisor shares the database that is installed by NMC, and an external database is not permitted. In non NetWorker environments, you can use either an iAnyWhere database that is included with the Server component or an external database. EMC Backup Advisor supports the following external databases:

• Oracle in Solaris environments • Microsoft SQL Server in Windows environments

This chapter describes how to configure each of these databases. Skip these sections if you are using NetWorker software.

This chapter contains the following sections:

• "Prerequisites" on page 23• "Configuring Oracle" on page 24• "Configuring Microsoft SQL Server" on page 27

PrerequisitesThe following prerequisites apply to the databases used with EMC Backup Advisor.

Supported Database VersionTable 2 contains the supported versions of each database.

Database Size LimitationsEMC Backup Advisor stores two types of data: configuration data and data gathered by Collectors about the devices and applications that are being monitored:

Table 2. Supported Databases

Platform Database Version

Solaris 8Solaris 9

Oracle 9i or 10g

Windows 2000 Advanced ServerWindows 2003 Server

Microsoft SQL Server 2000 and 2005


24EMC Backup Advisor 2.0 Installation Guide

24

• Configuration data includes information on the configuration of EMC Backup Advisor itself. This information is maintained by the controller process and is generally static and small in size

• The data that is gathered by Collectors can become quite large due to the dynamic nature of the collected data. As a result, it is maintained separately from the configuration data

The default names for the two data stores are config and datamine. You can modify these names during the installation process. The recommended minimum sizes for these databases are shown in Table 3.

The config data store should not grow much in size above the minimum recommendation, but the size of the datamine data store depends significantly on the size of the enterprise in which the product is deployed and the type and frequency that the data is collected. For large or long-term installations, you should monitor the space and increase it according to usage.

After creating the two data stores, create the user IDs that will be used by the Backup Advisor application to access them. We recommend that you create a user named config and a user named datamine and make each the owner with the appropriate access for the relevant data store. The application uses these logins when connecting to the data store. Grant them full access to create and drop tables as well as to update the tables that have been created.

Configuring OracleTo use Oracle as a EMC Backup Advisor repository, you need to install and configure the Oracle database software. This section details the steps required to configure Oracle for use by EMC Backup Advisor.

Installing OracleOracle database software has two components:

• The server component, which is the core database software that manages the data within the database and itself

• The client component, which allows client applications such as EMC Backup Advisor to connect to the server and use the database

You can install the EMC Backup Advisor server on the same machine as the Oracle server software or on a different machine. If you install EMC Backup Advisor on a separate machine, then the you must install the Oracle client software on the EMC Backup Advisor server.

If the EMC Backup Advisor server is running on the same host as the Oracle server, you must install the Oracle client software. In Oracle 9, the server and client components are automatically installed on a server when you install the Oracle Server. With Oracle 10, the Oracle client is not automatically installed. If using Oracle 10, ensure that you also install the Oracle client software.

Table 3. Size Recommendations

Database Name Minimum Size

config 150 MB

datamine 5 GB



25

Configuring the DatabaseTo configure the Oracle database:

1. Create a single Oracle database (eba) with two table spaces for the config and datamine data stores. Name the first table space config and the second table space datamine. Modify the table space names if required.

2. Configure the Oracle database to allow all processes to connect to the database simultaneously. In addition to the processes that connect at run time, other processes connect to the database during installation. Failure to size the number of processes that connect to the database may cause the installation to fail. We recommend that you allow a minimum of 50 processes to connect to each database. To change this value, alter the value of the processes variable in the init$ORACLE_SID.ora configuration file.

Note: Changing this value may vary the Oracle shared memory requirements; refer to the Oracle documentation for more information.

3. Specify the database character set to be UTF-8 and not the default Oracle configuration, US7ASCII. Failure to configure the database to use UTF-8 will mean that the product may fail to work in locales that use characters that are not supported by ASCII.

If using dbassist to create the database, use Custom configuration to specify the character set. When entering information about the ORACLE_SID choose the button to specify the character sets for the database. Set both the database character set value and the national character set value to UTF-8.To verify your Oracle database is configured to run in UTF-8 mode, connect to each database with sqlplus and run the following query:

select * from nls_database_parameters where parameter like '%CHARACTERSET%'This should return output similar to the following:SQL> select * from nls_database_parameters where parameter like '%CHARACTERSET%' ;PARAMETER------------------------------VALUE-----------------------------------------------------------NLS_CHARACTERSETUTF8NLS_NCHAR_CHARACTERSETUTF8

Configuring UsersCreate two users, datamine and config, within Oracle and associate each user with the table spaces specified when creating the database. Use the following syntax to create and set permissions for these users:

# Create Config UserORACLE_SID=configexport ORACLE_SIDsqlplus SYSTEM/manager<<EOSQLcreate user config identified by config



26

default tablespace CONFIG quota unlimited on CONFIG;grant connect, resource to config;EOSQL

# Create a sysdm userORACLE_SID=datamineexport ORACLE_SIDsqlplus SYSTEM/manager<<EOSQLcreate user datamine identified by datamine default tablespace DATAMINE quota unlimited on DATAMINE;grant connect, resource to datamine;

Running the TNS ListenerEMC Backup Advisor requires that the TNS listener is running on the Oracle server to successfully connect to the database. Ensure that the TNS listener is running before attempting to install the EMC Backup Advisor.

Performing Routine MaintenanceThe Oracle Cost Based Optimizer uses statistics when determining the most efficient way to run a query. Due to the potentially large volumes of data stored within the EMC Backup Advisor database, it is important that these statistics are gathered and kept up to date on a regular basis, otherwise the performance of the listener and reporter processes may degrade. For most installations, daily updates should suffice. Refer to the Oracle documentation for more information.



27

Configuring Microsoft SQL ServerTo use Microsoft SQL Server as a Backup Advisor repository, install Microsoft SQL Server on the EMC Backup Advisor Server. This section details the steps required to install and configure Microsoft SQL Server for EMC Backup Advisor.

Installing SQL ServerWhen installing Microsoft SQL Server on the EMC Backup Advisor Server, perform a typical installation and accept the default options for all parameters, except for the Authentication Mode that will be used by the server. When prompted to enter the Authentication Mode, choose Mixed Mode rather than the default the authentication scheme Windows Authentication Mode as shown in Figure 6. EMC Backup Advisor always connects to a SQL Server using SQL Server Authentication.

Figure 6. Windows Authentication Mode



28

Creating the DatabaseWhen installing SQL create the config and datamine databases using Microsoft SQLServer Enterprise Manager. To create a database:

1. Select New Database from the popup menu on the databases tree item for the SQL Server to which you are connected. The Database Properties dialog box appears.

2. Enter the name of the configuration database you wish to create (the default name is config) as shown in Figure 7.

Figure 7. Database Properties

3. Repeat the steps for the datamine database.



29

Creating UsersTo create a user:

1. Click the Logins tree item related to the Security item on the SQL server to which you are connected.

2. Right-click and select New Login and enter the name of the user that will manage the configuration database (the default name is config) as shown in Figure 8.

Figure 8. New Login Properties

3. Enter a password for the config user in the Password field.

4. Select the database that you created in the previous section from the Database drop-down list (config in Figure 8).

5. Click the Database Access tab and specify the permissions for this user as shown in Figure 9 on page 30.



30

Figure 9. Configure User Permissions

6. Select the config database from the top list by clicking the check box as shown in Figure 9.

7. Select the db_owner permission by checking the box as shown as shown in Figure 9.

8. Click OK.

9. Repeat steps 1 through 8 to create and grant permissions for the datamine database.


Chapter 3: Installing EMC Backup Advisor

This chapter describes how to install EMC Backup Advisor. The software is distributed as a single package that contains both the Server and Collector components. The name of the package on each operating system is shown in Table 4.

To initiate the installation process, run the relevant package command (see Table 4) on the installation server from either the command line or from the operating system file manager. You must be logged into the operating system as an administrator.

If the server host does not have a graphical display, then you can perform a command-line installation by appending an option to the package name when executing it. For example, to initiate a command-line based installation on a Solaris operating system, run the following command:

./EMCBackupAdvisor_solaris.bin -console

To install the server software using the GUI:

1. Run the package command appropriate for your OS from Table 4. The Installer displays the Welcome screen as shown in Figure 10 on page 32.

Table 4. Installation Packages

Environment Installation Package Name

Solaris EMCBackupAdvisor_solaris.bin

Windows EMCBackupAdvisor_win32.exe

AIX (Collector only) EMCBackupAdvisor_aix.bin

HP-UX (Collector only) EMCBackupAdvisor_hpux.bin

Linux (Collector only) EMCBackupAdvisor_linux.bin



Figure 10. Installation Wizard

2. Click Next. The software License Agreement screen appears as shown in Figure 11.

Figure 11. Software License Acceptance

3. Accept the license agreement by clicking on the radio button beside the I accept the terms of the license agreement prompt, then click Next.

4. The Directory Name prompt appears as shown in Figure 12. The default locations are:• Windows: C:\Program Files\EMC\EBA• Solaris: /opt/eba



33

• AIX: /opt/eba• HP-UX: /opt/eba• Linux: /opt/eba

You can modify a location by entering it into the Directory Name path as shown in Figure 12.

Figure 12. Specify the Installation Directory

5. Click Next. You are prompted to specify if for the setup type as shown in Figure 13 on page 33.

Figure 13. Installer Setup Type



6. Select the component that you wish to install and click Next to proceed.

7. Follow the instructions in the appropriate chapter (depending on if you are installing the Server or Collector component) for further instructions.


Chapter 4: Installing and Uninstalling the EMCBackup Advisor Server

This chapter describes how to install and uninstall the EMC Backup Advisor Server component, and includes the following sections:

• "NetWorker Installations" on page 37• "Non Networker Installations" on page 37• "All Installations" on page 40• "Verifying the Installation" on page 45• "Starting and Stopping the Server" on page 45• "Uninstalling the Server Software" on page 45

For information on how to initiate the install process review the previous chapter.

To install the EMC Backup Advisor Server if you have NetWorker software installed:

1. After having selected to install the EMC Backup Advisor Server, a screen prompts you for the name of the host that the package is being installed onto as seen in Figure 14 on page 35

Figure 14. Hostname Panel

Chapter 4: Installing and Uninstalling the EMC Backup Advisor Server


Note: All workstations that will be launching the graphical user interface must be able to resolve this hostname. If not, then it may not be possible to launch the EMC Backup Advisor GUI.

2. After entering the hostname for the EMC Backup Advisor Server, the installation package detects if NMC is installed on the same machine. If NMC is detected then a the screen in Figure 15 on page 36 is displayed.

Figure 15. NMC Detection

3. Click Next and skip to the section entitled "All Installations" on page 40.

4. If NMC is not detected, the dialog box in Figure 16 on page 37 displays. Specify whether or not you are using NetWorker software by clicking the appropriate radio button, and clicking Next to continue. Skip to the section entitled "Non Networker Installations" on page 37.



37

Figure 16. Specify the Backup Application

NetWorker InstallationsIf your environment is a NetWorker environment, but you do not have NMC installed, you will not be able to continue with the installation. A warning appears to advise you that you need to install NMC before proceeding with the installation. Install NMC and then rerun the installation.

Non Networker InstallationsWhen installing the EMC Backup Advisor Server to manage backup solutions other than NetWorker software, you must specify information about the database you are using. You can install EMC Backup Advisor with either an embedded iAnyWhere database that is installed automatically or a pre-installed external database configured as using recommendations in Chapter 2 as shown in Figure 17 on page 38.



Figure 17. Database Choice

To specify information about the database that you are using:

1. Select the type of database to install. Click Next.

2. If you select iAnyWhere as the database, skip to the section entitled"All Installations" on page 40.

3. If you select Oracle as an external database, you are prompted for the Oracle version installed on the server and the value of ORACLE_HOME. Enter these values and click Next. For both Oracle and Microsoft SQL Server Installations, the configuration database details screen appears as seen in Figure 18 on page 39.



39

Figure 18. Configuration Database Details

4. Enter the configuration database configuration details, including the:

• Server Name: The name of the server on which the database resides.• Database Name/Service Name: The name of the database to store configuration

information, typically config. For Oracle this is the name of the Oracle service as configured in the TNS Listener.

• Database Port: Specified only for Oracle only. Specifies the port number that Oracle is listening on.

• Database User: The name of the database user that has been created to log in and manage the configuration database.

• Database Password: The password of the database user that has been created to log in and manage the configuration database.

Enter the configuration database details and click Next. The datamine database details screen displays as shown in Figure 19 on page 40.



Figure 19. Datamine Database Details

5. The datamine database configuration details should be entered as follows:

• Server Name: The name of the server on which the database resides.• Database Name/Service Name: The name of the database in which to store

information gathered by the collectors, typically the datamine. For Oracle, this is the name of the Oracle service as configured in the TNS Listener.

• Database Port: The port number on which Oracle is listening (on Oracle only).• Username: The name of the database user that was created to log in and manage the

EMC Backup Advisor database.• Password: The password of the database created to log in and manage the EMC

Backup Advisor database.

6. Specify the datamine database configuration details and click Next.

All InstallationsTo complete the installation for both NetWorker and non NetWorker solutions:



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1. The Installer prompts you for the mail server details to be used as a gateway when sending emails, and the address that Backup Advisor should use when sending emails.

Figure 20. Mail Configuration Details

2. Enter values for the mail server and email address and click Next.

Note: On Windows systems, the collector process must run as a named user account in order to monitor certain types of information. A panel is displayed that asks you if you will be performing any of these types of monitoring and if so, to select that you wish the collector service to run as a named account as seen in Figure 21 on page 42.

3. Select the method you wish to use and click Next to continue.



Figure 21. Collector Service Configuration

4. If you have selected to run the collector by using a named account, you are prompted for the username and password of the account that the collector service should run with as seen in Figure 22 on page 42.

Figure 22. Collector Service Configuration

5. On Solaris systems, you are prompted to specify the installation location of NetWorker software as shown in Figure 23 on page 43. The default location is /. You can accept the default, or specify another location, then click Next.



43

Figure 23. NetWorker Installation Path

Note: The path entered here is the base location used when installing NetWorker binaries on the system and not the location of the databases (e.g., /nsr). In a standard NetWorker installation the binaries are installed in /usr/bin and /usr/sbin. For standard NetWorker installations, select / as the installation path in the installation panel. If an installation path of /opt/networker was used then the NetWorker binaries would be installed in, /opt/networker/usr/bin and /opt/networker/usr/sbin. In this situation you would specify /opt/networker as the installation path in the installation panel.

6. Click Next. A summary screen displays a summary of the installation to be processed as shown in Figure 24 on page 44.



Figure 24. Installation Summary

7. Click Next. The installation process continues. Once the installation is complete, the screen in Figure 25 on page 44 displays.

Figure 25. Backup Advisor Installation Summary Screen

8. Click Finish to complete the installation.



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Verifying the InstallationTo verify that the Backup Advisor Server component is successfully installed on a UNIX server, ensure that the following processes are running:

• eba_analysisengine• eba_collector• eba_controller• eba_dbserver• eba_listener• eba_reporter• eba_listener• eba_webapp

To verify that the EMC Backup Advisor Server component is successfully installed in a Windows environment, ensure that the following processes are running:

• EBA Analysis Engine• EBA Collector• EBA Controller• EBA DBServer• EBA Listener• EBA Publisher• EBA Reporter• EBA Webapp

Starting and Stopping the ServerThis section describes how to start and stop the Backup Advisor server in both UNIX and Windows environments.

UNIX EnvironmentsTo stop the Backup Advisor server, run the following command:

$INSTALLDIR/etc/eba stop

To start the Backup Advisor server, run the following command:

$INSTALLDIR/etc/eba start

Windows EnvironmentsUse the Windows Service Manager to stop and start each of the Backup Advisor services.

Uninstalling the Server SoftwareThis section describes how to uninstall the Backup Advisor server in both UNIX and Windows environments.



UNIX EnvironmentsTo uninstall the Backup Advisor package from a UNIX server:

1. Change to the installation directory (_uninst) by issuing the following command:

cd $INSTALLDIR/_uninst

2. Initiate the uninstall process by running the following command:

./uninstaller.bin

Note: To uninstall the Backup Advisor Server without using Graphical User Interface, use the ./uninstaller.bin -console. The Uninstaller Wizard appears.

3. Go to the section entitled The Uninstaller Wizard.

Windows EnvironmentsTo remove the Backup Advisor server from a Windows environment:

1. Launch the Windows Control Panel.

2. Select Add/Remove Programs.

3. Select the Backup Advisor Server package from the list of installed applications.

4. Select Change/Remove. The Uninstaller Wizard displays.

5. Go to the next section entitled The Uninstaller Wizard.

The Uninstaller WizardUse the Uninstaller Wizard, shown in Figure 26 on page 46, to help you complete the uninstall.

Figure 26. The Uninstaller Wizard Screen



47

To complete the uninstall:

1. Click Next to continue.

2. If you are a NetWorker user who is using the NMC database as a repository, or if you are a non NetWorker customer who has chosen to use the iAnyWhere database, then a warning screen appears to advise that uninstalling EBA Backup Advisor will delete all data that has been collected by the application.

Figure 27. Uninstallation Warning

Important: Selecting Next permanently deletes the information that has been gathered by EMC Backup Advisor. Do not proceed with the un-installation unless you are sure you wish to permanently remove the database

3. If using an external database to store data, a dialog box prompts you to delete the database when removing the software or to leave it in place, as seen in Figure 28 on page 48.



Figure 28. Uninstalling from an External Database

4. Click Next if you wish to proceed with the uninstall. A summary panel displays detailing what will be uninstalled as seen in Figure 29 on page 48.

Figure 29. Uninstallation Summary

5. Click Next and the product is uninstalled. Following the uninstall process, a screen displays whether process successfully completed as shown in Figure 30 on page 49.



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Figure 30. Uninstallation Summary

6. Click Finish to complete the process.


Chapter 5: Installing and Uninstalling the EMCBackup Advisor Collector

This chapter describes how to install and uninstall the EMC Backup Advisor Collector. For information on how to initiate the install process refer to "Chapter 3: Installing EMC Backup Advisor" on page 31.

This chapter contains the following sections.

• "Verifying the Installation" on page 55• "Starting and Stopping the Collector" on page 55• "Uninstalling the Collector Software" on page 56

To install the EMC Backup Advisor Collector package:

1. After you initiate the collector install process, the Hostname field appears as shown in Figure 31.

Figure 31. EMC Backup Advisor Server Hostname

2. Specify the Hostname.

3. Click Next.

Chapter 5: Installing and Uninstalling the EMC Backup Advisor Collector


4. Enter the username and password of a Windows user as shown in Figure 32 on page 52. This information is used to configure the Collector service.

5. Click Next.

Figure 32. Windows Collector Credentials

6. On a UNIX host:

a. You are prompted to specify if the Collector will be monitoring a NetWorker Server as shown in Figure 33. If the Collector will be monitoring a NetWorker Server click Yes and then click Next.



53

Figure 33. NetWorker Monitoring

b. You are prompted to specify the installation location of NetWorker software as shown in Figure 34. The default location is /usr/sbin. You can accept the default, or specify another location, then click Next.

Figure 34. NetWorker Installation Path

Note: The path entered here is the base location used when installing NetWorker binaries on the system and not the location of the databases (e.g., /nsr). In a standard NetWorker installation the binaries are installed in /usr/bin and /usr/sbin. For standard NetWorker installations, select / as the installation path in the installation panel. If an installation path of /opt/networker was used then the NetWorker binaries would be installed in, /opt/networker/usr/bin and /opt/networker/usr/sbin. In this situation you would specify /opt/networker as the installation path in the installation panel.

7. A summary screen displays showing the pending installation as shown in Figure 35 on page 54.



Figure 35. Collector Installation Summary

8. Click Next. When the installation complete, the Install Complete dialog box displays as shown in Figure 36.



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Figure 36. Collector Installation Status

Verifying the InstallationIf the Backup Advisor Collector component was installed on a UNIX server, the eba_collector process should be running:

If the Backup Advisor Collector component was installed on a Windows server, the EBA Collector Windows service should be running.

Starting and Stopping the CollectorThis section describes how to start and stop the Collector in both UNIX and Windows environments.

UNIX EnvironmentsTo stop the Collector, run the following command:

$INSTALLDIR/etc/eba stop

To start the Collector, run the following command:

$INSTALLDIR/etc/eba start

Windows EnvironmentsUse the Windows Service Manager to stop and start the EBA Collector service.



Uninstalling the Collector SoftwareThis section describes how to uninstall the Backup Advisor collector in both UNIX and Windows environments.

UNIX EnvironmentsTo uninstall the Collector from a UNIX server:

1. Change to the installation directory (_uninst) by issuing the following command:

cd $INSTALLDIR/_uninst

2. Initiate the uninstall process by running the following command:

./uninstaller.bin

Note: To uninstall the Collector without using a Graphical User Interface, use the following command.

./uninstaller.bin -console.

The Uninstaller Wizard appears.

3. Go to the section entitled The Uninstaller Wizard.

Windows EnvironmentsTo remove the Collector from a Windows environment:

1. Launch the Windows Control Panel.

2. Select Add/Remove Programs.

3. Select the EMC Backup Advisor from the list of installed applications.

4. Select Change/Remove. The Uninstaller Wizard appears.

5. Go to the next section entitled The Uninstaller Wizard.

The Uninstaller WizardAfter following the instructions in one of the two previous sections, the Uninstaller Wizard displays as shown in Figure 37.



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Figure 37. The Uninstaller Wizard Screen

Perform the following steps:

1. Click Next and a summary screen will be displayed showing that the collector will be uninstalled as seen in Figure 38 on page 57.

Figure 38. Uninstaller Summary

2. Click Next. When the Uninstaller completes the screen in Figure 39 on page 58 displays.



Figure 39. Uninstaller Status

3. Click Finish to complete the process.


Appendix A: Ports and Protocols

EMC Backup Advisor uses several predefined TCP ports for communication between its processes. The default settings for the assigned ports and the list of intercommunications between each of the processes are listed in Table 5:

If there is a firewall between a Collector and the server running the Controller and Listener, ensure that the firewall allows traffic destined for ports 3916 and 4001 flow from the Collector to the Controller and Listener. Also ensure that the GUI can communicate with the Collector on port 3741 (to allow the GUI to inform the Collector of changes in the Collector configuration, for example).

Figure 40 on page 60 displays a diagram of the internal EMC Backup Advisor communications process.

Table 5. Process Communications

This Process: Listens On Port: Communicates with:

Collector 3741 Controller, Listener

Controller 3916 All processes communicate with Controller

Listener 4001 Collector, Controller

GUI - Controller, Reporter (required)

Publisher (optional, but required for full functionality)

Reporter 4002 Controller

Publisher 4006 Controller, Reporter

Analysis Engine 4007 Controller, Reporter

Web Server 9002 GUI



Figure 40. Internal EMC Backup Advisor CommunicationThe sequence of events during the Collector’s startup is as follows:

1. The Collector is started by the system (/etc/init.d or Windows Services) or manually.

2. The Collector initiates a connection to the Controller (configured during installation) and identifies itself with its host name and all aliases.

3. The Controller obtains its configuration for the host from the config database and forwards this information to the Collector. This information includes which items to monitor along with any options (user name and passwords, specific ports, time-out values, polling interval).

4. The Collector immediately starts monitoring the system upon receipt of the configuration.

5. Upon gathering data, the Collector formats the information into an XML packet, which is then sent to the Listener.

6. The Collector returns to idle, and continues polling each request at the specified interval for that request.

7. The Listener, upon receipt of a packet from the Collector, inserts the data into the database, either as a new row or as an update to data that is already present.



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In addition to these specifications, specific Collectors may require other ports to be made available. For example, collecting data through SNMP requires access from the Collector to port 161 on the node being monitored by both TCP and UDP protocols. The full details of the ports required for each application-specific module (e.g., NetWorker or VERITAS NetBackup) are out of this document’s scope. Refer to the EMC Backup Advisor Administration Guide for the appropriate products for additional information.


Index

B

backup application support 17

C

Client Requirements 16Collector

installing 51starting and stopping 55starting and stopping the server 55

Collector Credentials 52Collector installation

verifying 55Collector Requirements 15Collector requirements

AIX 15HP-UX 15Linux 15Solaris 15Windows 15

Collector Serviceconfiguring 42

Collector softwareuninstalling 56

componentCollector 13Server 13

Components 13config data 24Configuration database details 39Credentials

collector 52

D

databasesize limitations 23

database character set (Oracle) 25database prerequisites 23database size recommendations 24databases

supported 23datamine 40datamine data 24datamine data store 25device support 16Directory locations (defaults) 32

E

email configuration details 41EMC 23External database

removing 48

F

Fibre Channel Switch support 17

H

Help xii

I

iAnyWhere databases 37Installation

verifying success 45Installation directory 33Installation Package Names 31Installation Wizard 32Installing EMC Backup Advisor 31Installing the Collector 51IP Switch support 17

L

License Agreement 32

M

Master Server properties 21Microsoft SQL Server 27

N

NetWorkermonitoring 53

NetWorker environment installations 37NetWorker installation path 53NMC environments

installing 36Non Networker installations 37

O

Oracle

IndexP - W


configuring 24configuring the database 25configuring the Users 25installing 24maintenance 26shared memory requirements 25

Oracle external databasesinstallation 38

P

ProcessesUNIX 45Windows 45

R

Remote data collectionNetWorker 18Tivoli Storage Manager (TSM) 18VERITAS Backup Exec 21

remote data collection 17requirements

Collector 15

S

Server Hostname 51Server requirements 13

Linux 14Solaris 14Windows 14

SQL Servercreateing the database 28Creating Users 29installing 27

system requirements 13

T

tape library support 17TNS Listner 26

U

Uninstaller Wizard 46Collector 56

UNIX environmentsstarting and stopping the Collector server 55starting and stopping the server 45uninstalling the Collector software 56uninstalling the Server 46

UNIX hostinstalling the Collector software 52

UNIX processors 45

W

Windows environmentsstarting and stopping the Collector server 55starting and stopping the Server 45uninstalling the Collector software 56uninstalling the Server 46

Windows processes 45

emc backup advisor 2.0 installation guide...boldface names of line commands, daemons, options,...

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