emc hardware overview · of shelves, see the emc data domain es30 expansion shelf hardware guide...

Hardware Overview

EMC® Data Domain® DD9500 System

Hardware Overview302-001-640REV. 03

October 2015

This document describes the hardware components of EMC Data Domain DD9500 systems.

l Revision history......................................................................................................... 2l Related documentation..............................................................................................2l System features......................................................................................................... 4l System specifications................................................................................................ 5l Storage capacity........................................................................................................ 6l DD9500 front panel....................................................................................................8l Rear panel............................................................................................................... 12l I/O module slot assignments................................................................................... 16l Internal System Components................................................................................... 18

Revision historyTable 1 Document revision history

Revision Date Documentpart number/Revisionnumber

Softwareversion

Description

03 October2015

302-001-640REV 03

5.7 Supporting DS60 shelves

02 September2015

302-001-640REV 02

5.6 Updates to the management moduleto reflect 1000BaseT

01 April 2015 302-001-640REV 01

5.6 Initial publication

Related documentationEMC provides a variety of document types to support our products. End-user documentsinclude user guides, hardware installation guides, administrator guides, software guides,part replacement guides, release notes, and others. Integration documents describe howto integrate Data Domain systems with third party backup applications, and compatibilitymatrices show which components are compatible with each other.

This document refers to other EMC documents by title. To locate a referenced document,go to the EMC Support website at https://support.emc.com, enter the document title inthe search box, and click the search button.

Note

Hard copies of a document may be out of date. Always check for the current version of adocument before you start an upgrade or begin a significant configuration change.

DD9500 system document setl DD9500 System Hardware Overview

l DD9500 System Installation and Setup Guide

l DD9500 System Chassis Replacement

l DD9500 System DIMM and Memory Riser Card Replacement

l DD9500 System Fan Replacement

l DD9500 System I/O Module Replacement

l DD9500 System Management Module Replacement

l DD9500 System NVRAM Module Replacement

l DD9500 System Power Supply Replacement

l DD9500 System Rail Kit and System Mounting Procedures

l DD9500 System SP Module Replacement

l DD9500 System SSD Replacement

Hardware Overview

2 EMC Data Domain DD9500 System Hardware Overview

https://support.emc.com

l Statement of Volatility for DD9500 System

Viewing Data Domain documentsProcedure

1. Log into the EMC Online support site at: https://support.emc.com.

2. To view user documents, click Product Documentation and then perform the followingsteps:

a. Select the Data Domain model from the Platform list and click View.

b. On the row for the correct Data Domain operating system (DD OS) version, clickView under Documentation.

c. Click the desired title.

3. To view integration-related documents, perform the following steps:

a. Click Integration Documentation.

b. Select the vendor from the Vendor dropdown list.

c. Select the desired title from the list.

4. To view compatibility matrices, perform the following steps:

a. Click Compatibility Matrices.

b. Select the desired title from the Current Releases list.

Hardware Overview

Viewing Data Domain documents 3

https://support.emc.com

System featuresTable 2 DD9500 system features

Feature DD9500

Rack Height 4U, supported in four-post racks only

Power 4 hot-swappable power units, 2 pairs of 1 +1 redundant

Fans 8 hot-swappable fans, redundant

Drives 4 x 400 GB (base 10) hot-swappable solid state drives (SSD)

NVRAM One 8-GB NVRAM module for data integrity during a power outage

I/O Module Slots 11 I/O module (Fibre Channel, Ethernet, and SAS) slots. Replaceable I/Omodules are not hot-swappable. See I/O module slot assignments on page16

Memory l Systems with 256 GB of memory installed support up to 18 x 2-TB or 12x 3-TB shelves adding up to 432 TB of usable external capacity.

Note

n 18x 2TB (30TB) = 540 raw ~392.4TiB useable OR 432TB useable.(taking 21.8TiB useable per 30TB raw shelf)

n 12x 3TB (45TB) = 540 raw ~392.4TiB useable OR 432TB useable.(taking 32.7TiB useable per 45TB raw shelf)

l Systems with 512 GB of memory installed support up to 30 x 2-TB or 24x 3-TB shelves adding up to 864 TB of usable external capacity.

Note

n 30x 2TB (30TB) = 900TB raw (654TiB useable)

n 24x 3TB (45TB) = 1080TB raw (786.8Tib useable

l Systems enabled with Data Domain Extended Retention software have512 GB of memory installed and support up to 48 ES30 (each with 15 x3-TB drives) shelves adding up to a maximum of 1728 TB of usableexternal capacity.

Rack Mounting Rack mount kit included with each system. Adjustable between 24 - 36 in.(60.9 - 76.2 cm).

Processors Four Intel E7-4880 IvyBridge-EX processors, each with 15 cores running at a2.5 GHz internal clock rate.

Voltage 200-240 V~. Frequency: 50 to 60 Hz.

Hardware Overview


System specificationsTable 3 DD9500 system specifications

Model Watts BTU/hr Power (VA) Weight Width Depth Height

DD9500 1887 6444 1981 117 lb / 53.2kg

19 in / 48.3cm

29.5 in / 74.9cm

7 in / 17.8 cm

l Operating temperature: 50° to 95° F (10° to 35° C), derate 1.1° C per 1000 feet,above 7500 feet up to 10,000 feet

l Operating humidity: 20% to 80%, non-condensing

l Non-operating temperature: -40° to +149° F (-40° to +65° C)

l Operating acoustic noise: Sound power, LWAd, is 7.7 bels.

Hardware Overview

System specifications 5

Storage capacityThe table lists the capacities of the systems. EMC Data Domain system internal indexesand other product components use variable amounts of storage, depending on the typeof data and the sizes of files. If you send different data sets to otherwise identicalsystems, one system may, over time, have room for more or less actual backup data thananother.

Note

EMC Data Domain system commands compute and display amounts of disk space or dataas decimal multiples of certain powers of two (210, 220, 230, and so forth). For example, 7GiB of disk space = 7 x 230 bytes = 7 x 1,073,741,824 bytes. EMC Data Domain refers tothis process as Base 2 calculation.

Table 4 DD9500 storage capacity

System/InstalledMemory

InternalDisks(SATASSDs)

RawStorage(Base 10)

Data StorageSpace (Base2Calculation)

DataStorageSpace (Base10Calculation)

External Storageinformation isbased on usingData Domain ES30shelves.

DD9500(3 SAS I/Omodules)

256 GB

2.5 in.; 4 @400 GBNo User Data

540 TB(external)

392.9 TiB 432 TB Up to a maximum of30 x 2-TB or 24 x 3-TB shelves; up to428 TB of rawcapacity.

DD9500(3 SAS I/Omodules)

512 GB


1080 TB(external)

786.8 TiB 864 TB Up to a maximum of30 x 2-TB or 24 x 3-TB shelves; up to864 TB of rawcapacity.

DD9500 withExtendedRetentionsoftware(4 SAS I/Omodules)

512 GB


2160 TB(external)

1571.6 TiB 1728 TB Up to a maximum of56 x 2-TB or 48 x 3-TB shelves;maximum 56shelves and up to1728 TB of rawcapacity.

Note

Higher shelf count ifis possible, if acustomer reuseslower densityshelves (forexample, ES30 with2-TB shelves).

Hardware Overview


Note

For information about Data Domain expansion shelves and guidelines on using a mixtureof shelves, see the EMC Data Domain ES30 Expansion Shelf Hardware Guide and EMC DataDomain DS60 Expansion Shelf Hardware Guide.

Hardware Overview

Storage capacity 7

DD9500 front panelThe four solid state drives (SSDs), the storage processor (SP), and the fans are accessedfrom the front of the system. The SP must be pulled out to provide access to the DIMMs.The fans are accessed without pulling or removing the SP and they are hot-swappable.The photo shows the interfaces on the front of the system.

Figure 1 Front panel components

1. Slot 0 — SSD2. Slot 1 — SSD3. Slot 2 — SSD4. Slot 3 — SSD5. Front LEDs6. USB ports7. Power button8. Fan tray thumbscrew (left)9. SP module thumbscrew to secure the ejector handle10. Fan tray thumbscrew (right)

Front LED indicatorsOn the front panel to the right of SSD #4 (in Slot 3) are 3 LEDs that show high levelsystem status. The System Power LED glows blue to show the system is powered on.

Note

The system can have power (be plugged in) but the blue LEDs are off if the system ispowered off.

The SP Service LED is normally off, but glows amber whenever the storage processor (SP)requires service. The Enclosure Service LED is normally off, but glows amber wheneverthe SP or other replaceable parts require service. The System Power and EnclosureService LEDs are visible through the front bezel.

Hardware Overview


Figure 2 Service LEDs

1. SP service LED — Amber light indicates that the SP or one of its components suchas the memory risers or memory DIMMs needs service.2. Enclosure Service LED — This is normally off, but amber light indicates that theenclosure or something within the enclosure— the fans, SP, I/O modules,management module etc—requires service.3. System power LED — Blue light indicates system running

Hardware Overview

Front LED indicators 9

The power button shown in the picture is used when a system needs to be powered upafter a shut down using the system poweroff command. Once power is restored thesystem power LED light turns blue.

Figure 3 Power button

1. System power LED — Blue light indicates system running2. Power button

The LEDs in the front are shown in the following figure.

Figure 4 Front LEDs

1. SSD LED in slot 02. SSD LED in slot 13. SSD LED in slot 24. SSD LED in slot 35. System power LED — Blue light indicates system running

Hardware Overview


Table 5 Front panel LED status indicators

Part Description or Location State

System, SP fault Exclamation point within atriangle

Dark indicates normal operation. Amberindicates failure.

System, chassisfault

Exclamation point within atriangle

Dark indicates normal operation. Amberindicates a fault condition.

SSD Top LED Solid blue, disk ready, blinks while busy.

SSD Bottom LED Dark indicates healthy. Solid amberindicates disk fail.

Solid State Drives (SSD)A system contains four hot-swappable 2.5 inch 400 GB SSD drives located in the front.There are four drive bays numbered 0-3 from left to right. A dual drive failure allows theDD9500 system to operate without disruption.

Each drive has a blue colored power LED and an amber fault LED.

Figure 5 SSD drives

1. Slot 02. Slot 13. Slot 24. Slot 3

Hardware Overview

Solid State Drives (SSD) 11

Rear panelIn the rear of the system, the top section contains the 4 power supply units. In the middleof the section, on the left, is serial number tag location. To the right of the serial numbertag location is the management module. The lower section contains the NVRAM and theI/O modules numbered 0 through 11 from left to right. The photo shows the hardwarefeatures and interfaces on the rear of the system.

Figure 6 Features on rear of chassis

1. Power supply units2. Serial number tag3. Management module4. NVRAM and IO modules (slots 0-11)

The figure shows the location of the serial number tag on the left of the managementmodule.

Figure 7 Serial number tag location

Hardware Overview


Power supply unitsA DD9500 system has four power supply units, numbered PSU0, PSU1, PSU2, and PSU3from left to right. Each power supply has its own integral cooling fan. Each power unit hasthree LEDs that indicate the following states:

Note

The DD9500 system should be powered from redundant AC sources. This allows one ACsource to fail or be serviced without impacting system operation. PSU0 and PSU1 shouldbe attached to one AC source. PSU2 and PSU3 should be attached to the other AC source.

l AC LED: Glows green when AC input is good

l DC LED: Glows green when DC output is good

l Symbol “!”: Glows solid or blinking amber for fault or attention

The AC power plugs are located to the right of each power supply. The wire clips for theAC cords hold the cords in place. The wire clips need to be disengaged beforedisconnecting the AC power to each power supply.

Figure 8 Four power supplies

Management moduleThe following figure shows the location of the DD9500 management module on the rearof the system and identifies the interfaces.

Hardware Overview

Power supply units 13

Figure 9 Management module

1. Left blue thumbscrew to loosen the management module2. 4 x 1000BaseT Ethernet ports (For details, see the picture - 1000BaseT Ethernetports)3. Service network port (IPMI, 1000BaseT Ethernet port)4. Service LED5. VGA port6. Serial port7. Four USB ports8. Right blue thumbscrew to loosen the management module

Figure 10 1000BaseT Ethernet ports

- Top left port: physical #1, logical ethMb- Top right port: physical #3, logical ethMd- Lower left port: physical #0, logical ethMa- Lower right port: physical #2, logical ethMc

Available I/O modulesI/O modules may include:

l Quad port Ethernet 10GBase-SR Optical with LC connectors

Hardware Overview


l Quad port Ethernet 10GBase-CX1 Direct Attach Copper with SPF+ module

l Quad port Ethernet 10GBase-T Copper

l Dual port 16 Gbps Fibre Channel

l Quad port 6 Gbps SAS

Ethernet I/O modulesA system can have up to a maximum of four Ethernet I/O modules of any type. The fourEthernet I/O module limit applies to any combination of the different types of EthernetI/O modules. In other words two 10GBaseT and two fiber optic Ethernet I/O modules areallowed. But three of each is not allowed. The available Ethernet I/O modules are listed inthe Available I/O modules on page 14.

Fibre Channel (FC) I/O modulesAn FC I/O module is a dual-port Fibre Channel module. Up to four FC I/O modules may beinstalled. The optional virtual tape library (VTL) feature requires at least one FC I/Omodule. Boost over Fibre Channel is an optional feature and requires at least one FC I/Omodule. A maximum of four FC I/O modules may be installed in a system using either VTLor the Boost protocol or a combination of both protocols.

SAS I/O modulesDD9500 systems have three quad-port SAS I/O modules installed in slots 2, 3 and 6.DD9500 systems configured with DD Extended Retention software option require anadditional SAS I/O module in slot 9.

Rear LED Indicators

The rear elements containing LEDs include each power supply, each I/O module, and themanagement module.

The figure shows the rear LEDS.

Figure 11 Rear LEDs

1. Management module service LEDs2. Power supply LEDs

Hardware Overview

Ethernet I/O modules 15

3. NVRAM LEDs4. IO Module LEDS

The power supply LEDs include:

l AC LED on top

l DC LED in the middle

l Service Required LED on the bottom

Figure 12 Power supply LEDs

Table 6 Rear LED status indicators

Part Description orLocation

State

Power supply AC LED Steady green indicates normal AC input power.

Power supply DC LED Steady green indicates normal DC output power.

Power supply Service LED Solid amber indicates a failed power supply.

I/O module I/O module handle Solid green, I/O module functioning normally;amber indicates a fault condition. Each IO modulealso has per port LEDs. These are blue on the FC,and SAS I/O modules. They light when the port isactive.

Managementmodule

Bicolor LED Solid green, management module functioningnormally; amber indicates the managementmodule requires service.

I/O module slot assignmentsThe following figure shows the location of the NVRAM and I/O modules.

Hardware Overview


Figure 13 Location of NVRAM and I/O modules

1. NVRAM module—slot 02. I/O modules—slots 1 to 11 (See the I/O module slot assignments table.)

Note

Slots 2, 3, and 6 (three I/O slots) are used for SAS I/O modules for systems withoutExtended Retention.

Note

Slots 2, 3, 6, and 9 (four I/O slots) are for SAS I/O modules for systems with ExtendedRetention.

The table shows the I/O module slot assignments for the DD9500 system. Each type ofI/O module is restricted to certain slots.

Table 7 I/O module slot assignments

Slot Number DD9500 DD9500 with Extended RetentionSoftware

0 NVRAM NVRAM

1 Fibre Channel (FC), Ethernet or empty FC, Ethernet or empty

2 SAS SAS

3 SAS SAS

4 FC, Ethernet or empty FC, Ethernet or empty


6 SAS SAS



9 Not available (contains a filler) SAS

Hardware Overview

I/O module slot assignments 17

Table 7 I/O module slot assignments (continued)

Slot Number DD9500 DD9500 with Extended RetentionSoftware



Slot Addition Rulesl Slot 0 is reserved for the NVRAM module.

l A maximum of seven optional I/O modules (Fiber Channel plus Ethernet) are allowedin systems without Extended Retention software, and a maximum of six optional I/Omodules (FC plus Ethernet) are allowed in systems with Extended Retention software.

l A maximum of 4 Ethernet (any combination of Ethernet) and 4 FC I/O modules may beused.

l A maximum of four FC modules are allowed in a system.

l All systems include three SAS modules in slots 2, 3, and 6. Systems with ExtendedRetention software must have one more SAS module in slot 9 making it four SASmodules in slots 2, 3, 6, and 9; otherwise slot 9 is empty.

Internal System ComponentsThe storage processor (SP) is a subassembly within the chassis that contains the memoryrisers with the DIMMs and a fan tray with fan modules. The SP module also contains thefour CPUs which cannot be removed or replaced.

l The memory risers tray, which contains 8 memory risers with DIMMs, can be accessedfrom the front of the SP module. The memory risers are not hot swappable

l The fan tray, which contains 8 fan modules, can be accessed from the front of the SPmodule. The fans are hot swappable.

By pulling the entire SP module away from the chassis, you can access the DIMMs.Depending on the model, there are DIMMS totalling 256 GB or 512 GB.

The three figures show the location of the SP module, the DIMM risers accessed from apartly removed SP module, and the fan tray partly removed.

Do not lift the DD9500 system, or the storage processor (SP) module, or any modules bythe handle. The handle is not designed to support the weight of the populated shelf. Alsodo not carry the DD9500 system or the SP by the handle. The handle are only intended tobe used to insert or remove the SP module in or from the rack.

Hardware Overview


Figure 14 SP module

Figure 15 Releasing a memory riser

1. Left riser card ejector handle2. Release button3. Right riser card ejector handle

Hardware Overview

Internal System Components 19

Figure 16 Open fan tray

Note

Do not loosen the blue thumbscrew on the SP latch handle to access the fan tray. Use theorange thumbsrews on the front as shown in the picture.

1. Left fan tray thumbscrew2. Front panel left handle3. Front panel right handle4. Right fan tray thumbscrew5. Location map of the fans

DIMM Modulesl The base DD9500 system contains 32 x 8 GB (256) of memory DIMM.

l An expanded DD9500 system contains 32 x 8 GB plus 16 x 16 GB of memory DIMMfor a total of 512 GB.

l DD9500 with the Extended Retention Software option contains 32 x 8 GB plus 16 x 16GB of memory DIMM for a total of 512 GB.

Cooling FansA system contains 8 hot-swappable cooling fans in a 7+1 redundant configuration,located in the front of the system within a movable fan tray. The fans provide cooling forthe processors, DIMMs, and I/O modules. Each fan has an LED which glows amber whenthe fan is failed or faulted. A system can run with one fan faulted.

Hardware Overview


Copyright © 2015 EMC Corporation. All rights reserved. Published in USA.

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change withoutnotice.

The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind withrespect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for aparticular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable softwarelicense.

EMC², EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries.All other trademarks used herein are the property of their respective owners.

For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com).

Hardware Overview

Cooling Fans 21

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