emc - sap bt transformasyonunu baŞari İle yapmak - sap forum 2013

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Making successful SAP IT transformations

Jean Baptiste Rouzaud SAP EMEA Service Lead

Maik Schmalstich Global Head Virtualization & Cloud Management, SAP Services


Agenda

2. What needs to be transformed?2. What needs to be transformed?

3. Transforming your SAP environment3. Transforming your SAP environment

4. Case study4. Case study

5. Summary5. Summary

1. Why transform?1. Why transform?


What we are hearing from our customers

“I want a more flexible and reliable DR solution for my SAP environment”

“I want a more flexible and reliable DR solution for my SAP environment” “I need to improve

agility and accelerate deployment of new SAP environments”

“I need to improve agility and accelerate deployment of new SAP environments”

“I am under pressure to reduce SAP costs”

“I am under pressure to reduce SAP costs”

“I want the ability to scale my SAP environment up and down as required”

“I want the ability to scale my SAP environment up and down as required”

“My current architecture does not enable me to adapt quickly to changing business needs”

“My current architecture does not enable me to adapt quickly to changing business needs”

“I am concerned about the future of my UNIX platform which underpins my SAP environment”

“I am concerned about the future of my UNIX platform which underpins my SAP environment”

“New x86 platforms deliver more saps and for less budget than my old infrastructure”

“New x86 platforms deliver more saps and for less budget than my old infrastructure”


Analysts agreeThe largest benefit of SAP virtualisation is improved disaster recoveryThe largest benefit of SAP virtualisation is improved disaster recovery

“PA-RISC users with Oracle DBMS and business applications should consider Itanium a risky option and investigate x86/Linux platforms.”

“PA-RISC users with Oracle DBMS and business applications should consider Itanium a risky option and investigate x86/Linux platforms.”

“Unix organizations should consider Linux the new Unix, and re-architect Unix HA/BU/recovery infrastructure for Linux as feasible.”

“Unix organizations should consider Linux the new Unix, and re-architect Unix HA/BU/recovery infrastructure for Linux as feasible.”

“Migrate all applications to the x86 platform and move the DBMS platform to x86 during the next five years.”“Migrate all applications to the x86 platform and move the DBMS platform to x86 during the next five years.”

“Forrester has observed that the majority of Unix groups today already have plans in place to move selected workloads to Linux.”“Forrester has observed that the majority of Unix groups today already have plans in place to move selected workloads to Linux.”

“If requirements for software upgrades for critical software force you off HP-UX, strongly consider Linux as opposed to moving to an alternative Unix.”

“If requirements for software upgrades for critical software force you off HP-UX, strongly consider Linux as opposed to moving to an alternative Unix.”


Why transform?

Reduce risks & costs

Improve performance Provide better insight into your business through analytics

Improve manageability


Agenda







Stages Of IT Transformation

Cloud InfrastructureVirtualized Data Centers1

Cloud Operating ModelIT-As-A-Service2

Cloud ApplicationsCloud-Optimized, Mobile & Predictive

3


Infrastructure TransformationIT as a System Integrator

Traditional environmentsStandardized infrastructure

• Inefficient Utilization• Separate Technical Silos• Long Time to Deployment – Weeks/Months• Optimized for Individual Applications

• Efficient, Enterprise-scale Resource Pool • Converged Infrastructure• Fast Time to Deploy – Minutes/Hours• Optimized Across the Enterprise

Private Cloud

ConvergedVirtualized SoftwareDefined


PRIVATE PUBLIC

Operational Model TransformationTraditional Operations model Cloud Operations Model

Self Service Portal

Service Catalog

Software Defined Data CenterLabor-Intensive Operations

BU

SIN

ES

S V

IEW

OP

ER

ATI

ON

AL

VIE

W

Integrated Operations Portal

Rationalized Processes

CloudOperations

Team

• Lengthy Process, Many Approvals for Service Requests• Cost Accounting by Project vs. Service

• Policy Based Sourcing• Transparency of Costs, Service Levels

• Abstracted Intelligence, Pooled Resources• Automated Operations

• Multiple Management Tools• Separate Teams, Disconnected Processes

Network ToolsServer Tools Storage Tools

Server Team Storage Team Network Team

Configuration

Change

ProblemRelease

Incident

Capacity

Operational Processes

Incident

CapacityChange

ReleaseProblem

Incident

Incident

Problem

Change

Configuration

Release

Availability Demand

Capacity

Service LevelTechnology

Transformation

People & Process Transformation

Service Transformation


Mainframe

PRIVATE PUBLIC

Application TransformationLegacy Applications Applications as a Service

DEVELOPMENT TEST Q/A

Time

DEVELOPMENT

OPERATIONS

• Multiple Instances• Different Versions• Hundreds of Integrations

• Optimized, Standardized, Rightsourced• Less Customized/Fewer Integration Points• Operational Efficiency

Traditional Software Development

• Lengthy Time to Market for New Applications• Multi-Year Backlog for New App Development• Missed Business Opportunities • Apps and Ops Teams Siloed

Next Generation Application Development

• Fast Iterations into Production• Cloud-Ready, Agile Development• Multiple Data Sources and Delivery Platforms

(Social, Mobile, Big Data)

Time

Integrated Management

Cloud

Batch

Data

ware

hous

e/Da

ta Ma

rt

Scien

tific/

Engin

eerin

g

OLTP

Netw

orkin

g

ERP

Email

Data

Analy

sis/

Data

Minin

g

File

& Pr

int

Wor

kgro

up

Web

Ser

ving

App

Deve

lopm

ent

CRM

IT as a System IntegratorERP Instances Messaging

Instances

CRM Instances User Environments

DESKTOP

LAPTOP

VirtualizeMission-Critical

Applications

PortfolioRationalization


Suitable public cloud offer exists

for these workloads

Suitable public cloud offer

doesn’t exist

Trust concerns suggest public cloud for these

workloads

Trust dictates private cloud

Workload: Cloud Workload FilterMust Satisfy Economic, Trust and Functionality Requirements

Economic EvaluationAsynchronous Comms Email)

Trust AssessmentFunctional

Assessment

Economics favor public cloud for these workloads

Economics favor private cloud

Economicsdictate legacy architecture

Synchronous Comms (VOIP)

CRM, ERP, SCM Apps

Content Distribution

Information Systems Mgmnt

Transaction Management

HR, HIS Apps Health, Medical


Agenda







SAP’s cloud strategyWhere do we play today ?

Active participation PartnerP

Software-as-a-Service

Platform-as-a-Service

Infrastructure-as-a-Service

focus cloud areas

Virtualization & Cloud support

enabling on premise

for the cloud

P

Cloud Applications

Cloud PlatformBusiness Networks

Infrastructure and Lifecycle Management

Management & automation


Up to 32% lower implementation costs due to less planning and fewer requirements

Up to 36% lower upgrade cost due to faster and streamlined deployment and provisioning

Up to 25% lower project cost through optimized system management

Up to 19% reduction in hardware and software capital investments

ConsolidationReduce costStandardize & Harmonize

Cloud adoption Waving through virtualization to a Hybrid Cloud model

AutomationImprove Speed Accelerate Processes

Business InnovationIT as a Service, IT as business enabler

Native environmentVirtualized

PublicPrivate

Infrastructure as a Service Infrastructure as a Service

Platform as a ServiceSoftware as a Service

~50% of our SAP customers haven’t virtualized yet

Cloud Adoption Path for OnPremise Landscapes


SAP supports Virtualization & Cloud

Physical Servers Physical Servers

Virtual Servers

Public Cloud

Private Cloud

SAP enables customers to move their SAP „on premise“ solutions into the cloud.THAT MEANS SAP SUPPORTS CUSTOMERS THE WAY THEY WANT TO RUN THEIR BUSINESS


How SAP supports Cloud transformation?Moving SAP On-premise Solutions into the Cloud

Tooling Services

SAP Consulting Virtualization & Cloud Transformation

Value Prototyping Cloud Logistic Service

SAP HANA Cloud Services

SAP NetWeaver Landscape Virtualization Management (LVM)

SAP Cloud Appliance Library

SAP HANA Cloud


Virtualization – First Step

Virtu

alization

CPU

Network

Storage

OS

Application

Business Benefit: All about TCO!

Better resource utilization

Savings in hardware

Less administration efforts


Second Step: Pool & Share

CPU

Access

Network

Storage

Application


Done all the Consolidation? Now Accelerate Innovation

Loading and snapshotting

Set up a test system in an

hour

Try out applications on demand

Prototypes and pilots


Automation – Direct Benefits

savings on staff time

common tasks are quicker

easier provisioning

easier updates

easier maintenance


Be aware: The IT Organization has to change!

Change of scope of tasks within the IT- organization

Business and end customers

use

Customer‘s datacenter / outsourcer

Public cloud

Service providers

(community-specific)

orchestrateaggregate/

bundle enrich

secure

manage

inte

gra

te

Govern – secure – orchestrate – source: Business processes needs to be adapted by IT to run an “IT business”


SAP/EMC/VMware Service MapAnalysisAnalysis DesignDesign BuildBuild MigrateMigrate TestTest OperateOperate

• Discovery Workshops

• Customer interviews

• Tools deployment

• Business Case creation Assessment for Virtualization & Cloud

• SAP + VMware Advisory Workshop

• SAP & VMware Assessment

• OrganisationalChange Management

• Virtual Infrastructure Design

• Operations Framework Design

• Organisational Design

• Migration design• SAP

Virtualization blueprints

• SAP & VMware Plan & Design Service

• Virtual Infrastructure Build

• Operations Framework Build

• Organisational Design implementation

• Implement SAP NW LVM

• Pre-Assembly & Cloud Logistics Service

• Migrate physical to virtual

• Migrate data• Business

stakeholder management

• Migration to Cloud Service

• Change Management Services

• Test virtual infrastructure

• Test operational framework

• Test migrated application workloads (performance, UAT)

• Testing Services

• Finalise handover to operations

• Train operations• Residency

support for new environment

• SAP Post Production Services

• RAO@Cloud• Application

Management Services

• LMOE

Project Mgt

Project Mgt ReportingReporting Project

MgtProject

Mgt ReportingReporting Project Mgt

Project Mgt ReportingReporting


Agenda







Callaway GolfExpanded SAP Platform and Reduced Costs through Virtualization

ChallengeSAP growth required additional servers that were costly and required limited space in the data center

ResultsVirtualization of the SAP production system delivered both capital and operating expense reductionThe project had a 13 month payback period and delivered over $1.8M in savings

SolutionEMC worked closely with Callaway to analyze business needs and develop a virtualization solution for SAPUsing VMware software, EMC virtualized SAP so that Callaway reduced the number of servers and still enabled their SAP growth plans


Space AgencyMigrating from an expensive UNIX legacy platform

ChallengeReduce cost of ownershipEnd of life of software componentsDisaster Recovery Implementation

Results24 old and expensive SUN servers transformed into 6 ESX Clusters hosting 30 VMUp to date (and supported) software landscape versionsInfrastructure rationalized and standardizedCatalogue of service definedCosts reduced through reduced maintenance and infrastructure

SolutionEMC consultants worked closely with a partner to replatform SAP from Solaris to LinuxWe used SAP Landscape Transformation tools to minimize system downtime during the migration


Agenda







What to take away

• Cloud is an IT service model. Virtualization is the technology foundation.

• Hybrid is the “to go” scenario, which requires to design a flexible architecture, setup a business capable IT organization and implement the right set of management solutions

• You need to consider infrastructure, application, and operational factors in any SAP IT transformation

• Listen carefully to your customers (end-users, business units) and review analyst findingsfor perspectives on where to go and how to get there

• You should assess the most appropriate place to run your SAP workloads based on financial, functional, and trust elements

Thank you!Contact information:

Jean Baptiste RouzaudSAP EMEA Service LeadLevel 1, Exchange House, Primrose Street, London EC2A 2HS, United Kingdom+44 777 1864069, [email protected]

Maik SchmalstichGlobal Head Virtualization & Cloud ManagementRosenthaler Str. 30, 10178 Berlin, Germany+49-172-3088573, [email protected], @sapvirtualized