emergency communication management

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EMERGENCY COMMUNICATION MANAGEMENT

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Emergency Communication Management. Human Communication is difficult enough Don’t add to it with operational and planning issues. Design the Comm Plan to accommodate the ICS Structure. EOC Structure. ICS Structure. Optimum Span of Control is: 3 to 7. Supervisor. 1. 2. 3. 4. 5. - PowerPoint PPT Presentation

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Page 1: Emergency  Communication  Management

EMERGENCY

COMMUNICATION

MANAGEMENT

Page 2: Emergency  Communication  Management

Human Communicationis difficult enough

Don’t add to it withoperational and planning issues

Page 3: Emergency  Communication  Management

Design the Comm Plan to accommodate the ICS Structure

IC

Plans Logistics

Comm

Medical

Operations

Strike Team Alpha

T1

T2

T3

Strike Team Bravo

T4

T5

T6

T7

Strike Team

Charlie

T8

T9

T10

Safety PIO

Dispatch

Page 4: Emergency  Communication  Management

EOC Structure

Page 5: Emergency  Communication  Management

ICS StructureIC

Plans Logistics

Comm

Medical

Operations

Strike Team Alpha

T1

T2

T3

Strike Team Bravo

T4

T5

T6

T7

Strike Team

Charlie

T8

T9

T10

Safety PIO

Dispatch

Page 6: Emergency  Communication  Management

Optimum Span of Control is:

3 to 7

Supervisor

1 2 3 4 5

Page 7: Emergency  Communication  Management

All decisions made by one person

Poor span of control

IC

PlansOperationsCommLogs Dispatch RP PIO MedSafety

T 3T 2 T 5T 1 T 4

Page 8: Emergency  Communication  Management

Span of Control

Ineffective andpossibly dangerous

Effective spanof control

Page 9: Emergency  Communication  Management

Some Language

Single ResourcesIncludes personnel and equipment

Strike TeamCombination of same kind and type

Task ForcesCombination of

single resources

Page 10: Emergency  Communication  Management

Some More Language

Sections – Responsible for major functional areas of the incident (Chief)

Divisions – Responsible for certain geographic areas of the incident (Supervisor)

Group – Responsible for functional areas of operations (Supervisor)

Page 11: Emergency  Communication  Management

Chain of CommandHave a clear line of supervision

Chain of Command - Orderly ranking of management positions in line of authority

Page 12: Emergency  Communication  Management

ICS Organization Flexibility

Functions will determine the required organization.

Page 13: Emergency  Communication  Management

The Use of Task Forces, GroupsDivisions and Strike Teams:

Maximizes effective use of resources.

Reduces span of control.

Reduces communications traffic.

Page 14: Emergency  Communication  Management

Networks That May be

Required

Command TacticalOperationsLogistics Air

Page 15: Emergency  Communication  Management

Command Net Ways to Communicate

Family Radio

2 Meter

70 Centimeter

Page 16: Emergency  Communication  Management

Command Net Who? This is generally for Incident Base

Incident Commander

General Staff (Operations, Planning & Logistics Chiefs)

Command Staff (PIO, Safety, Liaison)

Communications

Page 17: Emergency  Communication  Management

Operations Net Generally where Span of Control Breaks

Down

Use Multiple Frequencies where needed

Commercial 2 meter

Amateur Radio (direct and repeaters)

Page 18: Emergency  Communication  Management

Operations / Tactical Net

Who – Resources in the field

Teams

Strike Teams

Task Forces

Page 19: Emergency  Communication  Management

Operations / Tactical Net Do you know what capabilities the team

has? Primary and secondary frequencies Phone Numbers Amateur Radio

Calls signs Frequencies Repeaters

Page 20: Emergency  Communication  Management

Logistics Net Ways to Communicate

Cell Phone

Satellite Phone

Commercial VHF (2 meter)

Amateur VHF (2 meter) (direct and repeaters)

DO NOT USE TAC FREQUENCIES

Page 21: Emergency  Communication  Management

Logistics Net

Who

Logistics Chief

Incoming Teams

Comm Unit

Off-Site Dispatch

Los Alamos Amateur Radio Club (CD-1)

Page 22: Emergency  Communication  Management

Air NetAir Operations Branch Director

(AOBD) Ways to

Communicate

123.45 AM

155.160 – Be careful, don’t interfere with other resources

Other AM or FM frequencies as may be needed

Air to Air Air to Ground

Page 23: Emergency  Communication  Management

www.nmsarc.org/resources/repeaters.html

Suggested Frequencies map

Thanks Ralph

Page 24: Emergency  Communication  Management

Communication PaperworkNo Yellow Pads! (ICS200)

Activity Log (ICS 214) Start it at home

Understand the Incident Org Chart (ICS207)

Communications Plan (ICS 205)communications List (ICS 205A) is optional

Comm Log ( 309 )

Page 25: Emergency  Communication  Management
Page 26: Emergency  Communication  Management

Communication PaperworkNo Yellow Pads! (ICS200)

Activity Log (ICS 214) Start it at home

Understand the Incident Org Chart (ICS207)

Communications Plan (ICS 205)communications List (ICS 205A) is optional

Comm Log ( 309 )

Page 27: Emergency  Communication  Management
Page 28: Emergency  Communication  Management

Communication PaperworkNo Yellow Pads! (ICS200)

Activity Log (ICS 214) Start it at home

Understand the Incident Org Chart (ICS207)

Communications Plan (ICS 205)communications List (ICS 205A) is optional

Comm Log ( 309 )

Page 29: Emergency  Communication  Management
Page 30: Emergency  Communication  Management

Santa Fe County EOC Request

Large Grass Fire on Hwy 285, 4 miles SW of Eldorado – Winds from the southwest

All areas south of Avenida Eldorado are being evacuated

Communications assistance requested at: First Entrance to Eldorado Second Entrance to Eldorado (LaTienda

Shopping Center) County EOC

Write a Communications Plan

Page 31: Emergency  Communication  Management
Page 32: Emergency  Communication  Management

SAR Assignment* Lost Subject in Remote Mountains* Rugged Terrain, many steep valleys• 9 teams divided into two strike teams, a

couple teams reporting directly to communications

• CAP Hybrid available• Land Line Dispatch available on Angel

Fire Repeater• PREPARE A COMMUNICATIONS PLAN

• ICS 205

Page 33: Emergency  Communication  Management
Page 34: Emergency  Communication  Management

Communication PaperworkNo Yellow Pads! (ICS200)

Activity Log (ICS 214) Start it at home

Understand the Incident Org Chart (ICS207)

Communications Plan (ICS 205)communications List (ICS 205A) is optional

Comm Log ( 309 )

Page 35: Emergency  Communication  Management
Page 36: Emergency  Communication  Management

Forms Web site

www.fema.gov/emergency/nims/JobAids.shtm

Page 37: Emergency  Communication  Management

Design the Comm Plan to accommodate the ICS Structure

IC

Plans Logistics

Comm

Medical

Operations

Strike Team Alpha

T1

T2

T3

Strike Team Bravo

T4

T5

T6

T7

Strike Team

Charlie

T8

T9

T10

Safety PIO

Dispatch

Page 38: Emergency  Communication  Management
Page 39: Emergency  Communication  Management

Mission # 05-XX-03 0800, December, 10,000 ‘ elevation Start of Second Operational Period Mission was started at 1900 the evening

before and a limited search has been run through the night

It has been snowing through the night and conditions are deteriorating making travel to the search area treacherous.

The last couple of miles of road is on a 4 wheel drive Forest Service “Road”. Chains required.

Page 40: Emergency  Communication  Management

Subject - male 8 year old missing overnight lost returning from

Christmas tree cutting

Terrain – steep high snow

Weather –snow through the night, getting severe as the morning progresses

Page 41: Emergency  Communication  Management

Recourses on site ready to go Two Dog teams Two Ground teams Two Snowmobile teams Communications Group 3 Section Chiefs Other InformationGuard Helicopter grounded

at the scene due to weather

Media has announced that help is needed and people are arriving

3 Ground teams Just arrived3 Dog Teams just arrived

Page 42: Emergency  Communication  Management

Family Just Arrived to help

3 horses & riders

With radios(Unknown frequency)

5 on foot with poor equipmentno comm.

Page 43: Emergency  Communication  Management

Since the highway was plowed, all three networks have arrived. Their Satellite Trucks are set up at the highway turnoff as well as 3 additional print reporters. They need something now for deadline!

The National Guard is calling about their Bird. It is grounded at the search area due to blizzard conditions.

Page 44: Emergency  Communication  Management

10 Minutes to

complete

Page 45: Emergency  Communication  Management
Page 46: Emergency  Communication  Management
Page 47: Emergency  Communication  Management

Lessons?? What did you learn?

What would you do different?

Missions can grow in a hurry

Be prepared to change

Span of control includes communication