emergency management conceptual model

Emergency Management Conceptual Model

Heather Noell

Evidence Based Research, Inc.

MORS Workshop

Understanding the Consequences of Catastrophic Events: Research Methods and Tools to Analyze and Manage Incidents

VMASC, Suffolk, VA18-20 November 2008

2Project Context

• The Emergency Management Conceptual Model (EMCM) was initially developed to be true to National Response Plan (NRP)

• NRP was approved November 2004

• Previous modeling efforts pre date approval of the NRP

• Major releases of June and May 2006 were incorporated during this project

• NRP replaced by the National Response Framework in January 2008

3 Technical Process

LEGEND

Initial Data Collection

Initial Conceptual

Model

Refined Conceptual

ModelEnhancements

Review and Refinement

Analysis

Ardent Sentry 05

VERTEX 2005

Data Collection Plan-Literature Review-Interviews-Anecdotal Information-Nodal Analysis-DP-04

Review and Refinement Data Collection Plan

Submit Report and Conceptual Model

Refine conceptual model with NRP changes

Refine “state variables” portion of conceptual model for

Hampton Roads

Create basis for federation with EMPREDFED

Previous Project EMTASC – Ph I EMTASC – Ph 2

Conduct research and

interviews with Hampton

Roads emergency responders

Create a demo of the conceptual model federated

with EMPREDFED

Create a course of events list for a chemical release event

4Symbology

• Homeland Security Working Group Symbology

• Adapted with color ring to denote jurisdictional authority

Federal Resources

State Resources

Local Resources

Non-region specific Resources

KEY

View Symbol Key

5

g

YO

N

F

P

Wind Direction: SWSlight BreezeTemperature: 96°

VDECON

HAZMAT

DECON

EMayor

Federal Resources

State Resources

Local Resources


KEY

View Symbol Key

Show State Resources

Show National Resources

Show All Resources

Resources by JurisdictionI + 1 Hour

I + 3 Hours

I + 5 Hours

Show Local Resources

Event Time

PVO

Emergency Support Functions (ESF)

Corp.

Conceptual Model Showing Local Interactions

Downwind

Plume

Resources by

Jurisdiction

Event Time

Incident

Entities

Interactions

6Conceptual Model Showing Local and State Interactions

g

YO

N

gO

E

F

P


V

DOT

DECON

HAZMAT

DECON

E

NG

Governor

MayorFederal Resources

State Resources

Local Resources


KEY

View Symbol Key



Show All Resources


I + 3 Hours

I + 5 Hours


Event Time

PVO


Corp.

7Conceptual Model Showing Local, State, and Federal Interactions

g

YO

N

gO

OE

E

F

P


V

DHS

DOT

DOT

DECON

HAZMAT

DECON

E

DOD

NG

President

Governor


State Resources

Local Resources


KEY

View Symbol Key



Show All Resources


I + 3 Hours

I + 5 Hours


Event Time

PVO

DOJ

WHO


Corp.

8

1. Click on Hospital

Navigating to a Specific Local Hospital

9Hospitals in Hampton Roads Page

10Close-up of Hampton Roads Hospitals

11Local Hospital States & Behaviors Page

Sentara Norfolk General HospitalState Variables

Physical Resources: 644 beds, 47 inhalation therapists, 104 practical nurses, 825 RNs, 20 pharmacists, 34 psych beds, 1 social worker, blood bank, burn care unit, coronary care unit, emergency services, inpatient surgical, ICU, anatomical lab, clinical lab, open heart surgery, operating rooms, organ bank, organ transplant facility, outpatient surgery unit, pharmacy, radiology, shock trauma, social services, respiratory care

Location: 600 Gresham Drive, Norfolk, VA 23507

Time to respond:

Mobility: 1 Nightengale (air ambulance for extreme emergencies), Delivery of other patients made by EMTs, local rescue squad, or other personal vehicle

Behaviors

RECEIVE incoming patients from incident (ESF 8)PROCESS incoming patients (ESF 8)DIRECT medical treatment to patients (ESF 8)PROCESS outgoing patients (ESF 8)RECEIVE request to join EMAC from local EOC (ESF 5)PROCESS request to join EMAC (ESF 5)DIRECT membership in EMAC (ESF 5)REQUEST services from additional hospitals in the alliance, if your hospital cannot handle any more patients of a specific type (ESF 8)RECEIVE acknowledgement of acceptance of patients to an allied hospital (ESF 8)PROCESS acknowledgement of acceptance of patients to an allied hospital (ESF 8)INFORM patient of transfer to patients and emergency medical workers (ESF 8)DIRECT patients to allied hospital (ESF 8)

Return to Conceptual Model

ESF 5 Diagram ESF 8 Diagram

12State Variables for a Local Hospital

13Navigating to a specific local fire department

g

YO

N

gO

OE

E

F

P


V

DHS

DOT

DOT

DECON

HAZMAT

DECON

E

DOD

NG

President

Governor


State Resources

Local Resources


KEY

View Symbol Key



Show All Resources


I + 3 Hours

I + 5 Hours


Event Time

PVO

DOJ

WHO


Corp.

FireState

Physical ResourcesLocationTime to respondCapacityMobility

Information/CognitiveCapacityKnowledge

SocialProtocol

Command hierarchyBehaviors

RECEIVE request for resources (ESF 4)PROCESS request for resources (ESF 4)DIRECT resources (ESF 4)OBSERVE casualties (ESF 4)DIRECT evacuation of casualties (ESF 4)DIRECT containment the incident (ESF 4)INFORM Police, FBI, and EMS in Unified Command (ESF 4)REQUEST orders from Police, FBI, and EMS in Unified Command (ESF 4)RECEIVE orders from Police, FBI, and EMS in Unified Command (ESF 4)PROCESS orders from Police, FBI, and EMS in Unified Command (ESF 4)


Y

Chesapeake

Norfolk

Virginia Beach

Southampton County

WilliamsburgSuffolk

Gloucester

Hampton

Newport News

Portsmouth

Hampton Roads

Franklin

James City County

Isle of Wight County

York County

Matthews County

Currituck County

YNorfolk Station

No. 13

YNorfolk Station

No. 16

YNorfolk Station

No. 15

YNorfolk Station

No. 10

YNorfolk Station

No. 4

YNorfolk Station

No. 7 YNorfolk Station

No. 12YNorfolk Station

No. 9

YNorfolk Station

No. 6

YNorfolk Station

No. 2

YNorfolk Station

No. 1

YNorfolk Station

No. 8

YNorfolk Station

No. 14

YNorfolk Station

No. 11

Norfolk

Norfolk Fire Department Norfolk Fire Department Station No. 1State Variables

Physical Resources: 1 Engine, 1 Ladder, 1 Medic, 1 Battalion, 1 Boat, 1 Air Unit

Location: 450 St. Paul Blvd., Norfolk, VA 23510

Time to respond: Normal distribution, 4 minutes average, 1 minute min, 12 minutes max

Mobility: 1 Engine, 1 Ladder, 1 Medic, 1 Battalion, 1 Boat, 1 Air Unit

Behaviors

RECEIVE request for resources local EOC (ESF 4)PROCESS request for resources (ESF 4)DIRECT resources to incident (ESF 4)OBSERVE casualties at incident (ESF 4)DIRECT evacuation of casualties from incident (ESF 4)DIRECT containment the incident at incident (ESF 4)INFORM Police, FBI, and EMS in Unified Command of information (ESF 4)REQUEST orders from Police, FBI, and EMS in Unified Command (ESF 4)RECEIVE orders from Police, FBI, and EMS in Unified Command (ESF 4)PROCESS orders from Police, FBI, and EMS in Unified Command (ESF 4)RECEIVE request to join EMAC from local EOC (ESF 5)PROCESS request to join EMAC (ESF 5)DIRECT membership in EMAC to local EOC (ESF 5)


Return to Fire Diagram

ESF 5 DiagramESF 4 Diagram

1. Click on the local fire department icon

2. Click on the city of interest

4. A states and behaviors page for the specific fire

station is displayed3. Click on the specific fire

station of interest

14Local Fire Department Intermediary Page

15Close-up of Local Fire Departments by City or County

16Specific City’s Fire Department Structure

17Specific Fire Station’s States & Behaviors Page

Norfolk Fire Department Station No. 1State Variables

Physical Resources: 1 Engine, 1 Ladder, 1 Medic, 1 Battalion, 1 Boat, 1 Air Unit

Location: 450 St. Paul Blvd., Norfolk, VA 23510

Time to respond: Normal distribution, 4 minutes average, 1 minute min, 12 minutes max

Mobility: 1 Engine, 1 Ladder, 1 Medic, 1 Battalion, 1 Boat, 1 Air Unit

Behaviors

RECEIVE request for resources local EOC (ESF 4)PROCESS request for resources (ESF 4)DIRECT resources to incident (ESF 4)OBSERVE casualties at incident (ESF 4)DIRECT evacuation of casualties from incident (ESF 4)DIRECT containment the incident at incident (ESF 4)INFORM Police, FBI, and EMS in Unified Command of information (ESF 4)REQUEST orders from Police, FBI, and EMS in Unified Command (ESF 4)RECEIVE orders from Police, FBI, and EMS in Unified Command (ESF 4)PROCESS orders from Police, FBI, and EMS in Unified Command (ESF 4)RECEIVE request to join EMAC from local EOC (ESF 5)PROCESS request to join EMAC (ESF 5)DIRECT membership in EMAC to local EOC (ESF 5)


Return to Fire Diagram

ESF 5 DiagramESF 4 Diagram

18State Variables for a Local Fire Station

19Emergency Support Functions (ESF)

1 2

3 4

20Model Stats

• Current scenario escalation triggers four DMAT teams– Specified as requirement by EMTASC

• Requires 669 actions– This is at the broad level (not item specific)

• Model consists of 356 tabs– 299 Entities and Sub-Entities are represented– 57 Diagrams and Information Pages are present

21Change Log Sample

Adobe Acrobat Document

22Cities and Counties being Modeled

• Virginia Beach

• Norfolk

• Suffolk

• Portsmouth

• Chesapeake

• Hampton

• Newport News

• Williamsburg

• Gloucester Co.

• Isle of Wight Co.

• James City Co.

• Matthews Co.

• Southampton Co.

• Surry Co.

• York Co.

• Currituck Co., NC

23Course of Events List

# Course of Events Tab Starting Location

Starting Latitude

Starting Longitude

Start Time (s)

End Time (s)

Movement Occurs

Ending Location

Ending Latitude

Ending Longitude

1 Explosion occurs, chlorine gas begins to be released

Incident 880 North Military Hwy, Norfolk, VA 23502

36.8542N 76.2098W 0 0

2 People in area call 911 to report they heard an explosion in the area behind Military Circle Mall

Incident 880 North Military Hwy, Norfolk, VA 23502

36.8542N 76.2098W 30 90

3 Norfolk, VA Fire/EMT receives request for resources from 911

NorfolkFD 100 Brooke Avenue Norfolk, VA 23510

36.8490N 76.2914W 110 140

4 Norfolk, VA Fire/EMT processes request for resources from 911

Fire 100 Brooke Avenue Norfolk, VA 23510

36.8490N 76.2914W 140 210

5 Norfolk, VA Fire/EMT directs 1 engine from Station 4 to incident site

NorfolkFD4 5909 Poplar Hall Drive, Norfolk, VA 23502

36.8497N 76.2019W 210 Route X 880 North Military Hwy, Norfolk, VA 23502

36.8542N 76.2098W

6 Norfolk, VA Fire/EMT directs 1 medic from Station 4 to incident site

NorfolkFD4 5909 Poplar Hall Drive, Norfolk, VA 23502

36.8497N 76.2019W 211 Route X 880 North Military Hwy, Norfolk, VA 23502

36.8542N 76.2098W

24Issues

• Information was difficult to acquire because sources viewed its release as a threat to national security

• Information is constantly evolving– NRF released in January 2008– States, local, and non-jurisdictional entities are constantly

updating their response plans

25Backup Material Begins Here

BACKUP

26Communications Model

27Decision Support Systems

28Log File

29Summary of Changes to the NRP Since 2004

• Multiple JFOs can be established

• Clarify PFO and FCO Roles

• JTF must be co-located with PFO @ JFO

• JFO Structure

• Formation of HSC Domestic Readiness Group

• No notice incidents and Federal pre-staging

• Quick Reference Guide added

• HSOC becomes NOC, IIMG becomes Incident Advisory Council

• Incidents of National Significance are scalable

• Removes DHS as LFA for ESF #13, leaves DOJ

• Food and Agriculture Annex added

• DHS restructuring incorporated

emergency management conceptual model

Documents

specific local hospital1

emergency services

swslight breezetemperature

hoursevent timeresources

hampton roads page

national response framework

national response plan

hampton roadscreate