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Emergency Management Strategies for Identifying and Integrating Community Resources to Expand Medical Surge Capacity: Alternate Care Facilities Washington, DC February 5, 2008 Stephen V. Cantrill, MD Department of Emergency Medicine Denver Health Medical Center The National Emergency Management Summit

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Emergency Management Strategies for Identifying and Integrating Community

Resources to Expand Medical Surge Capacity:Alternate Care Facilities

Washington, DCFebruary 5, 2008

Stephen V. Cantrill, MDDepartment of Emergency Medicine

Denver Health Medical Center

The National Emergency Management Summit

Cantrill2

Surge Capacity

Ability to manage a sudden, unexpected increase in patient volume that would otherwise severely challenge or exceed the current capacity of the health care systemIntrinsic:

Facility basedCommunity based: Alternate Care Facilities

Extrinsic: State / Federal

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Community Based Surge Capacity

Requires close planning and cooperation amongst diverse groups who have traditionally not played togetherHospitalsOffices of Emergency ManagementRegional plannersState Department of Health

MMRS may be a good organizing force

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Where Have We Been?

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Hospital Reserve Disaster Inventory

Developed in 1950’s-1960’sDesigned to deal with trauma/nuclear

victimsDeveloped by US Dept of HEWHospital-based storage Included rotated pharmacy stock items

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Packaged Disaster Hospitals

Developed in 1950’s-1960’sDesigned to deal with trauma/nuclear victimsDeveloped by US Civil Defense Agency &

Dept of HEW2500 deployedModularized for 50, 100, 200 bed units45,000 pounds; 7500 cubic feet

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Packaged Disaster Hospitals

Last one assembled in 1962Adapted from Mobile Army Surgical

Hospital (MASH)Community or hospital-based storage

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Packaged Disaster Hospital: Multiple Units

Pharmacy Hospital supplies /

equipment Surgical supplies /

equipment IV solutions / supplies Dental supplies X-ray

Records/office supplies Water supplies Electrical

supplies/equipment Maintenance /

housekeeping supplies Limited oxygen

support

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Packaged Disaster Hospital

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Packaged Disaster Hospitals

Congress refused to supply funds needed to maintain them in 1972

Declared surplus in 1973Dismantled over the 1970’s-1980’sMany sold for $1

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The Re-Emergence of a Concept:The Alternate Care Facility

Planning Issues:Augmentation vs Alternate Facility?Physical space

Inclusion of actual structureTents, trailers, etcCost? Storage? Ownership?

Structure of opportunityPrivate vs Public sitesWho grants permission to use?Need for decon after use to restore to original function?

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Alternate Care Facility Planning Issues

It is not a miniature hospital“Ownership”, command and control?

HICS is a good starting structureWho decides to open the ACF?Scope & level of care to be delivered?

Offloaded hospital patientsPrimary victim careNursing home replacementAmbulatory chronic care / shelter

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ACF Planning Issues

StaffingMedical StaffAncillary Staff

Operational supportMealsSanitary needs InfrastructureSuppliesPharmaceuticals

Documentation of care Security

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ACF Planning Issues

CommunicationsHospitalsEMSEmergency Management: State/Local

Relations with EMSRules/policies for operationExit strategyExercising the plan

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Level I Cache:Hospital Augmentation

Bare-bones approachPhysical increase of 50 bedsWould rely heavily on hospital suppliesStored in a single trailer About $20,000 Within the realm of institutional ownershipReadily mobile - but needs vehicle

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Level I Cache:Hospital Augmentation

TrailerCotsLinens IV polesGlove, gowns, masksBP cuffsStethoscopes (Developed under AHRQ Task Order:

Rocky Mountain Regional Care Model for Bioterrorist Events)

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Used During Katrina Evacuee Relief

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Level II Cache: Regional Alternate Care Facility (ACF)

Significantly more robust in terms of supplies

Designed by one of our partners, Colorado Department of Public Health and Environment

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Level II Cache: Regional Alternate Care Facility Designed for initial support of 500 patients

Per HRSA recommendations of 500 patient surge per 1,000,000 population

Modular packaging for units of 50-100 pts

Regionally located and stored Trailer-based for mobility Has been implemented Approximate price less than $100,000 per copy

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Level II: Level I Plus:

Ambu bags Bed pans / Urinals Medical ID bracelets Chairs Cribs Emesis basins Forms for documentation IV sets Oxygen masks

Ice packs Pillows Privacy screens Soap Tables Duct tape Adhesive tape Thermometer strips Tongue depressors (Still No Drugs)

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Level III Cache:Comprehensive Alternate Care Facility

Adapted from work done by US Army Soldier and Biological Chemical Command

50 Patient modulesMost robust modelClosest to supporting non-disaster level of

care, but still limitedMore extensive equipment support

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Work at the Federal Level

DHHS: Public Health System Contingency StationSpecified and demonstrated250 beds in 50 bed unitsQuarantine or lower level of careFor use in existing structuresMultiple copies to be strategically placedOwned and operated by the federal government

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PHS-CSBase Support

WithQuarantine

PHS-CSTreatment

PHS-CSPharmaceutical

PHS-CSBed Aug

(50)

• Administration• Support• Feeding• Quarantine• Beds(50)• Housekeeping• First Aid Equipment• Pediatric Care• Adult Care• Personal Protective Equipment

• Primary Care• Non-Acute Treatment• Special Needs

• Pharmaceutical• Special Medications• Prophylaxis

• Beds• Bedding• Bedside Equipment

“PHS-CS” 250 Bed Module

Configuration

Basic Concept: HHS Public Health ServiceContingency Stations

(Federal Medical Stations)

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Station LayoutHall A

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Possible Alternative Care Facilities

Hotel

Recreation Center

Church

Stadium

School

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ACF Site Selection

What is the best existing infrastructure/site in the region for delivering care?

(Developed under AHRQ Task Order:

Rocky Mountain Regional Care Model for Bioterrorist Events)

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FEDERAL Participants

US Northern Command

US Air Force

•Office of Surgeon General

•Homeland Security Office

•Development Center for

Operational Medicine

Colorado US Air Force, Army and

National Guard Bases

US Public Health Service-Region VIII

National Disaster Medical System (NDMS)

Department of Veteran Affairs

Medical Center

STATE Participants

Montana DPH

Colorado DPHE

Utah DPH

Wyoming DPH

North Dakota DPH

South Dakota DPH

Colorado Hospital Association

Colorado Rural Health Center

LOCAL Participants Tri- County Health Department

Denver County Health DepartmentJefferson County Health Department

Denver Mayor’s Office of Emergency ManagementThe Children’s Hospital of Denver

Exempla HealthcareDenver Health

HealthOneCentura Health

Kaiser PermanenteFront Range Metropolitan Medical Response System

Denver Center for Public Health Preparedness

Rocky Mountain Regional Care Model for Bioterrorist Events(RMBT) Working Group

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ACF Site Selection Tool

ACF infrastructure factors listed on one axis of a matrix.

Potential ACF sites listed on the other axis of the matrix.

Relative weight scale for each factor using a 5-point scale comparing factor to that of a hospital.

Developed as an Excel spreadsheet.

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Potential ACF Sites (pre-selected)

Aircraft hangers Churches Community/recreation

centers Convalescent care

facilities Fairgrounds Government buildings Hotels/motels Meeting Halls Military facilities

National Guard armories Same day surgical

centers/clinics Schools Sports Facilities/stadiums Trailers/tents

(military/other) Shuttered Hospitals Detention Facilities

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Factors to Weigh in Selection of an Alternate Care Facility Site

InfrastructureTotal Space and LayoutUtilitiesCommunicationOther Services

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Factors to Weigh in Selection of an Alternate Care Facility Site

InfrastructureDoor sizes FloorLoading DockParking for staff/visitorsRoofToilet facilities/showers (#)VentilationWalls

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Factors to Weigh in Selection of an Alternate Care Facility Site

Total Space and LayoutAuxiliary Spaces (Rx, counselors, chapel)Equipment/Supply storage areaFamily AreasFood supply/prep areaLab/specimen handling areaMortuary holding areaPatient decon areasPharmacy areasStaff areas

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Factors to Weigh in Selection of an Alternate Care Facility Site

UtilitiesAir conditioning Electrical power (backup)HeatingLightingRefrigerationWater

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Factors to Weigh in Selection of an Alternate Care Facility Site

CommunicationCommunication (# phones, local/long distance,

intercom)Two-way radio capabilityWired for IT and Internet Access

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Factors to Weigh in Selection of an Alternate Care Facility Site

Other ServicesAbility to lock down facilityAccessibility/proximity to public transportationBiohazard & other waste disposalLaundryOwnership/other uses during disasterOxygen delivery capabilityProximity to main hospitalSecurity personnel

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Weighted Scale5 = Equal to or same as a hospital.4 = Similar to that of a hospital, but has SOME

limitations (i.e. quantity/condition).3 = Similar to that of a hospital, but has some

MAJOR limitations (i.e. quantity/condition).2 = Not similar to that of a hospital, would take

modifications to provide.1 = Not similar to that of a hospital, would take

MAJOR modifications to provide.0 = Does not exist in this facility or is not

applicable to this event.

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Potential Non-Hospital Site Analysis Matrix

Ability to lock down facility

Adequate building security personnel

Adequate Lighting

Air Conditioning

Area for equipment storage

Biohazard & other waste disposalCommunications (# phones, Local/Long Distance, Intercom)Door sizes adequate for gurneys/beds

Electrical Power (Backup)

Family Areas

Floor & Walls

Food supply/food prep areas (size)

Heating

Lab/specimen handling area

Laundry

Loading Dock

Mortuary holding area

Oxygen delivery capability

Parking for staff/visitors

Patient decontamination areas

Pharmacy Area

Proximity to main hospital

Roof

Space for Auxillary Services (Rx, counselors, chapel)

Staff Areas

Toilet Facilities/Showers (#)

Two-way radio capability to main facility

Water

Wired for IT and Internet Access

Total Rating/Ranking (Largest # Indicates Best Site) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

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Customizing the Site Selection Matrix

Additional relevant factors or facility sites can be added to the tool based on your area or the type of event.

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Issues to ConsiderIs each factor of equal weight?What if another use is already stated for

the building in a disaster situation? (i.e. a church may have a valuable community

role)

Are missing, critical elements able to be brought in easily to site?

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WHO needs this tool?

Incident commandersRegional plannersPlanning teams including: fire, law, Red

Cross, security, emergency managers, hospital personnel

Public works / hospital engineering should be involved to know what modifications are needed.

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WHEN should you use this tool?

Before an actual event.Choose best site for different scenarios so

have a site in mind for each “type”.

Available from: www.ahrq.gov/research/altsites.htm

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Who has used this tool?

Greece, in preparation for the OlympicsCaliforniaFloridaOther states/locations

Available from: www.ahrq.gov/research/altsites.htm

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The Supplemental Oxygen Dilemma

Supplemental oxygen need highly likely in a bioterrorism incident

Has been carefully researched by the Armed Forces Most options are quite expensive with high

cost/patient Many have very high power requirements Most require training/maintenance All present logistical challenges Remains an unresolved issue for civilian ACFs

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And Then The “Other” Problems:

Ventilators:Currently in US: 105,000In daily use: 100,000Projected pandemic need: 742,500

Respiratory Therapists

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Ventilators – Surge Supply

Additional full units - $32,000 eachSmaller units for $6,000 each

Many “Disposable” Units - $65 each

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Respiratory Therapists:Just-In-Time Training

MD

RT

Trainee TraineeTraineeTrainee

Pt

Pt

Pt

Pt

Pt

Pt

Pt

Pt

Pt

Pt

Pt

Pt

RT

Trainee Trainee Trainee

Pt

Pt

Pt

Pt

Pt

Pt

Pt

Pt

Pt

Trainee

Pt

Pt

Pt

AHRQ: Project XTREME: www.ahrq.gov/prep/projxtreme/

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ACF Ideal Staffing: 33 Per 12 Hour Shift

Physician [1] Physician extenders

(PA/NP) [1] RNs or RNs/LPNs [6] Health technicians [4] Unit secretaries [2] Respiratory Therapists [1] Case Manager [1] Social Worker [1] Housekeepers [2] Lab [1]

Medical Asst/Phlebotomy [1] Food Service [2] Chaplain/Pastoral [1] Day care/Pet care Volunteers [4] Engineering/Maintenance

[.25] Biomed [.25] Security [2] Patient transporters [2]

MEMS ACC guidelines

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Emergency System for Advanced Registration of Volunteer Health Professionals:

ESAR-VHP

State-based registration, verification and credentialing of medical volunteers

Should allow easier sharing of volunteers across states

Still missing:Liability coverageCommand and control

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Medical Reserve Corps

Local medical volunteersNo corps unit uniform structure330 units of 55,000 volunteersDeployments do not qualify for FEMA

reimbursementLiability concerns are still an issueESAR-VHP may help with credentialing

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Development of Gubernatorial Draft Executive Orders

Developed by the Colorado Governor’s Expert Emergency Epidemic Response Committee (GEEERC)

Multi-disciplinary20 different specialties/fields (from attorney

general to veterinarians)To address pandemics or BT incidentsWork started in 2000

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Development of Gubernatorial Draft Executive Orders

Declaration of Bioterrorism/Pandemic Disaster Suspension of Federal Emergency Medical

Treatment and Active Labor Act (EMTALA) Allowing seizure of specific drugs from private

sources Suspension of certain Board of Pharmacy

regulations regarding dispensing of medication

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Development of Gubernatorial Draft Executive Orders

Suspension of certain physician and nurse licensure statutesAllows out-of-state or inactive license holders to

provide care under proper supervision

Allowing physician assistants and EMTs to provide care under the supervision of any licensed physician

Allowing isolation and quarantine Suspension of certain death and burial statutes

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Katrina: ACF Lessons Learned

Importance of regional planning Importance of security: uniforms are goodAdvantages of manpower proximitySegregating special needs populationsOrganized facility layout Importance of ICS

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Katrina: ACF Lessons Learned

The need for “House Rules” Importance of public health issues

Safe foodClean waterLatrine resourcesSanitation supplies

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Available from AHRQ:www.ahrq.gov/research/mce/mceguide.pdf

Contents: Ethical considerations Legal aspects Prehospital care Hospital/Acute care Alternative care sites Palliative care Pan-flu case study

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Disaster Alternate Care Facilities

Agency for Healthcare Research and Quality

Contract No. HHSA290200600020

Task Order No. 4

Review and Revise the Alternative Care Site Selection Tool

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Task Order

Review AARs and Lessons Observed from:Response to Hurricanes Katrina and Rita

- Sites such as Superdome, Convention Center

Use of Federal Medical StationsNDMS DMATsUse of other mobile assets

State experiences in site selection

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Task Order

Review, reconsider, revise site selection tool

Develop draft staffing and resource requirements for a full range of ACFs

Develop draft ACF conops

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SummaryWe are rediscovering some old conceptsSupplemental oxygen and respiratory support

remain problemsSurge staffing facilitation requires advance

planning at multiple levels and may still failDeveloping medical surge capacity requires close

planning and cooperation amongst diverse groups who have traditionally not played together