emerging leaders report 2011

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Emerging Leaders Report 2011 Engaging and Retaining Young Emerging Leaders Alicia Cur*s www.aliciacur)s.com www.emergen.com.au alicia@aliciacur)s.com aliciacurtis

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The 2nd Annual Emerging Leaders report produced by Alicia Curtis

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Page 1: Emerging Leaders Report 2011

Emerging  Leaders  Report  2011Engaging  and  Retaining  Young  Emerging  Leaders

Alicia  Cur*swww.aliciacur)s.comwww.emergen.com.aualicia@aliciacur)s.com aliciacurtis

Page 2: Emerging Leaders Report 2011

2        Empowering  Tomorrow’s  Leaders  Today                                                              www.aliciacur8s.com  

About  the  Author

Alicia   Cur*s   is   one   of   Australia’s   most   experienced  

mentors   of   young   leaders.   She   has   managed   her   own  leadership  development  consultancy  since  2002,  working  

with  thousands  of  young  people  aged  12  to  35  years  old.

Alicia’s   talent   is   in   developing   engaging   leadership  

programs   that   inspire   young   professionals  to   step   up   in  their  careers  and  community.      

She   is   a   Professional  Member   of   the  Na*onal   Speakers  

Associa*on  of  Australia  and  received  the  Western  Australian  Excellence  in  Speaking  Award  in  2008.      

Alicia  also  holds  a  Masters  in  Business  Leadership.  

Alicia   herself   has   had   a   diverse   range   of   leadership   experiences   including   aMending   the   first  Interna*onal  Children’s  Conference  on   the  Environment  host  by   the  United  Na*ons  in  1995  when  

she  was  just  12  years  old.     She  then  went  on   to  co-­‐found  her  own  Children’s  Conference  in  Perth  

with   three  other   young   people  when  she  was  13  years  old.     The  organisa*on  s*ll  exists  today  as  Millennium  Kids.  

Alicia   has   held   many   leadership   posi*ons   such   as   State   President   of   the   Na*onal   Speakers  

Associa*on  in  2010,  Na*onal  Young  Business  and  Professional  Women’s  Director   from  2007  -­‐  2010  

and  she  even  ran  as  an  independent  candidate  for  the  Federal  Senate,  being  profiled  on  Sunrise  and  polling  7th  out  of  15  groups  in  the  2004  elec*on.  

Currently,   Alicia   leads   one   of   Australia’s   largest   and   most   ac*ve   online   communi*es   for   young  

professionals  called  Emergen.    This  website  ac*vates  young  emerging  leaders  through  connec*on  to  

people  and  resources,  providing  inspira*onal  educa*on  opportuni*es  and  promo*on.  

www.aliciacur*s.com

www.emergen.com.au  

Page 3: Emerging Leaders Report 2011

Execu-ve  Summary

Young   emerging   leaders   serve   as   a   reservoir   of   talent   and   ambi*on   that   is   ready   to   be   harnessed   by  

innova*ve  organisa*ons.    This  second  edi*on  of   an  annual  report,  that  provides  an  understanding  of   the  challenges   and   expecta*ons   of   young   emerging   leaders,   gives   organisa*ons   the   insight   to   effec*vely  

cul*vate   their   next   genera*on   of   leaders.   Our   analysis   is   based   on   a   recent   survey   of   204   young  professionals  across  Australia.

Demographics  of  Survey  Respondents➡ 80%  were  the  age  of  30  or  under  with  63%  female  and  37%  male➡ 35%  work  for  a  na*onal  company,  32%  locally  and  31%  globally

➡ 37%  work  for  a  company  with  1  –  50  employees,  8%  with  50  –   100  employees  and  52%  over  100  employees

Summary  of  Survey  Findings➡ Lack  of  professional  development  opportuni*es  as  the  biggest  challenge  in  the  workplace  for  young  

professionals  (24%)  followed  closely  by  a  suppor*ve  environment  (23%).

➡ 33%  said  exis*ng  qualifica*ons  (age,  skills,  experience  and  length  of  *me  at  the  company)  were  the  biggest  barriers  to  leadership  roles.

➡ Opportuni*es  to  lead  was  the  highest  scored  op*on  to  ensure  success  in  leadership  responsibili*es  

and  aspira*ons.➡ 36%   acknowledged   that  managing   people   and   projects  was   the  biggest   challenge  they   face  in  a  

leadership  role.➡ The   top   four   employer   quali*es   were   great   culture   and   staff,   opportuni*es   for   advancement,  

training  and  development,  and  great  pay.

➡ 56%   said   that   either   career   development,   promo*ons   and   moving   into   a   leadership   role,   great  culture  or  training  and  development  would  make  them  stay  with  current  employer  longer.

➡ 24%  u*lize  prac*cal  experience  as  a  method  of  upda*ng  sod  skills.

Key  Recommenda9ons➡ Develop   clearly   defined   pathways   to   leadership   roles   that   involve   increased   responsibility   and  

influence.➡ Create  internal  systems  that  can  review  performance  and  provide  regular,  construc*ve  feedback.

➡ Provide   con*nuous   training   and   development   opportuni*es   through   a   variety   of   methods   that  include  mentoring,  trying  new  roles,  and  u*lizing  online  resources.

➡ Iden*fy  new  and  challenging  roles  or  assignments.

➡ Foster  a  suppor*ve  and  engaging  environment  that  provides  flexibility.➡ Assess   the   current   organiza*onal   structure   and   address   weaknesses   in   communica*on   and  

leadership.➡ Check  with  compe*tors  in  your  industry  to  make  sure  your  pay  and  benefits  are  fair.

➡ Share  this  report  with  senior  management  and  key  personnel.

**  9  key  ideas  for  organisa9ons  are  listed  in  the  Recommenda9ons  sec9on  on  Page  19.

 Empowering  Tomorrow’s  Leaders  Today                                                                  www.aliciacur8s.com                3

Page 4: Emerging Leaders Report 2011

Contents

Execu9ve  Summary

Introduc9on  

Survey  Methodology

Challenges  in  the  Workplace

Pathways  to  Leadership

How  to  Succeed  in  Leadership

Recrui9ng  and  Retaining  Young  Professionals

Empowering  Tomorrow’s  Leaders  Today

Conclusion  and  Recommenda9ons

How  can  Alicia  help  your  organisa9on?            

4        Empowering  Tomorrow’s  Leaders  Today                                                              www.aliciacur8s.com  

3

5

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19

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Page 5: Emerging Leaders Report 2011

Introduc-on

One  of  the  most  cri*cal  factors  in  an  organiza*on’s  success  is  its  capacity  to  

equip  individuals  with  the  skills  and  knowledge  necessary   for  effec*ve  and  empowering   leadership.  Young   professionals  serve  as  a  reservoir  of   talent  

and  ambi*on.   It  is  important   for  Human  Resource  and  Talent  managers  to  

be   informed   on   how   to   develop   these   emerging   young   leaders   by  understanding  what  they  value  and  what  they  expect  from  their  employers  

as  they  define  their  careers.  In  this  report  we  provide  an  analysis  of   survey  results  for  204  emerging  leaders  throughout  Australia.

In  an  ini*al  survey  completed  in  2010  we  found  that  the  next  genera*on  of  professionals  are  seeking  opportuni*es  that  are  challenging  and  embedded  

in  a  suppor*ve  and  engaging   environment.   In   our  most   recent   follow-­‐up  survey  we  found  that  these  sen*ments  remain  true.  

Most  young  professionals  are  eager  to  contribute  their  *me  and  effort  for  the   progress   of   the   companies   they   work   for.   In   addi*on,   they   seek  

development  of  their  skills  and  management  abili*es  through  the  guidance  and   encouragement   of   their   colleagues.   More   importantly,   the   survey  

results  highlight  the  necessity   of  organiza*ons  to   create  clear  pathways  to  

leadership  that  allow  emerging   leaders  to  progress  based  on  performance  and  not  their  age.  

The   opinions   and   comments   of   our   survey   respondents   offer   important  

insight  for  companies  who  wish  to  harness  the  poten*al  of  their  rising  stars  

and  develop  leaders  that  will  guide  their  organiza*ons  into  the  future.  

Survey  Methodology

The   Emerging   Leaders   Survey   was   conducted   online   in   November   and  

December   of   2010.   The   survey   targeted   a   sample   popula*on   of   self  

iden*fied   young   professionals.   The   survey   was   posted   online   at  emergen.com.au,  an  online  community   for  young  professionals  aged  20  to  

35  who  are  passionate  about  excelling  in  their  careers  and  community.  The  survey   consisted  of   15  ques*ons,   several  of   which  were  open  ended   and  

allowed   respondents  to   give  detailed,   candid  commentary.   The  ques*ons  

centered   on   aMributes   of   the   workplace,   successes   and   challenges   in  leadership  roles,  and  expecta*ons  from  current  employers.  

Most   of   the   respondents   are   ac*ve   members   of   the   online   network  

emergen.com.au  or  a  young  professional  network  or  associa*on.  A   total  of  

204  individuals  responded  to  the  survey  ranging   in  age  from  20  to  40  years  

 Empowering  Tomorrow’s  Leaders  Today                                                                  www.aliciacur8s.com       5    

Young professionals

serve as a reservoir of talent

and ambition.

The opinions and comments of our

survey respondents offer important insight for companies who wish to harness the

potential of their rising starts.

Page 6: Emerging Leaders Report 2011

old,  with  80%  under  the  age  of  30.  Sixty  three  percent  are  female  and  37%  

men.

Half  of  the  respondents  work  for  businesses  with  more  than  100  employees  and   36%   work   for   business  with   fewer   than   50  employees.     There   is   an  

almost  even  distribu*on  of  respondents  working  in  businesses  that  are  local  

(32%),  na*onal   (35%)   or  global   (31%).  More  than  half   of   the  respondents  spend  most  of   their  *me  in  Western  Australia,  16%  in  Victoria,  16%  in  New  

South   Wales,   with   the   remainder   residing   in   other   states/territories   in  Australia.  

The   respondents  work   in   a   variety   of   industries  with   the   top   five   being  professional   services,   government,   educa*on   services,   finance   and  

insurance  and  health  care  and  community  services.  

Emergen.com.au

Emergen  is  a  collabora*ve  online  community  that  ac*vates  young  emerging  

leaders   in   Australia.     It’s   free   to   join   and   has  a  range   of   resources   and  ac*vi*es  for  young  professionals.  

6        Empowering  Tomorrow’s  Leaders  Today                                                              www.aliciacur8s.com  

emergenactivating emerging leaders

Page 7: Emerging Leaders Report 2011

Challenges  in  the  Workplace

Respondents  were  asked  to  describe  the  biggest  challenges  they  face  as  a  

young  professional  in  the  workplace.  The  most  cited  challenge  was   limited  access   to   opportuni4es   for   professional   development.   Respondents  

provided   specific   examples   of   skills   or   knowledge   that   they   wished   to  

develop,  including  the  following  (in  order  of  importance):

-­‐ Managing  professional  rela*onships-­‐ Managing  projects  and  clients

-­‐ Strategic  career  planning

-­‐ Leadership-­‐ Personal  branding

-­‐ Overcoming  the  learning  curve-­‐ Networking

-­‐ U*lizing  technology

Young  professionals  highly  value  opportuni4es   to  develop  their  skills   and  

experience.  They  are  also  eager  to  differen*ate  themselves  from  their  peers  and  to  carve  out  a  niche  or  special  func*on  in  the  workplace  through  their  

unique   skills   and   knowledge.   Respondents   also   iden*fied   preferred  

methods   of   professional   development   which   include   mentorship,  workshops,  and  opportuni*es  to  learn  by  experience.  These  preferences  are  

further  explored  in  this  report.

Twenty-­‐three   percent   of   respondents   named   a   lack   of   a   suppor4ve  

environment   in   their   workplace   as   a   challenge.   Respondents  acknowledged  that  this  was  a  cri*cal  element  to  their  success  and  desire  to  

 Empowering  Tomorrow’s  Leaders  Today                                                                  www.aliciacur8s.com           7

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“I’ve been lucky to be in a workplace

where I have respect from most colleagues despite my relative youth.

I’ve managed people

considerably older than myself and am

sought for advice by all kinds of colleagues,

including those significantly older.”

Page 8: Emerging Leaders Report 2011

be   “supported,   nurtured,   and   pushed   forward”   by   their   employers.  

Common  complaints  include:

-­‐ Lack  of  recogni*on  and  credibility  among  colleagues  and  clients-­‐ Limited  engagement  with  senior  level  leadership

-­‐ LiMle  to  no  demonstra*on  of  respect

-­‐ Not  being  trusted  with  or  involved  in  sensi*ve  maMers-­‐ Not  being  considered  for  roles  that  require  greater  responsibility

Another   significant   challenge   for   young   professionals   is   organiza4onal  

culture.  The  aktudes,  beliefs  and  standards  of  an  organiza*on  as  a  whole  

determine   how   individuals  and   ideas   develop.   Respondents  pointed   out  the  following  aMributes  of  their  workplace  as  barriers  to  growth:

-­‐ Lack  of  flexibility  and  resistance  to  innova*on

-­‐ Limited  opportuni*es  for  advancement  or  development

-­‐ Office  poli*cs  or  nega*ve  environment-­‐ Poor  communica*on

-­‐ Ineffec*ve  leadership

Young   professionals  believe   that   they   can   thrive   in   an  environment   that  

gives  them  “room  to  experiment  and  make  mistakes.”  They  are  also  eager  to  implement  new  ideas  and  engage  their  colleagues  toward  more  modern  

and  effec*ve  systems  of  management  and  thinking.  

Respondents  cite  their  age  and  level  of  experience  as  a  common  barrier  in  

the   workplace.   Young   professionals   would   like   their   colleagues   to   treat  them  as  equals  and  seek   to   be  “judged  by   performance.”   They  want   the  

knowledge  and   experience  they  already   possess  to  be  acknowledged  and  u*lized.   Moreover,   several   respondents   view   their   youth   as   an   asset  

because  they  can  bring  a  fresh  and  unique  perspec*ve  to  the  table.  

Another   significant   challenge   for   young   professionals   is   personal  

development   in   the   areas   of   work/life   balance,   *me   management   and  maintenance   of   focus   and   produc*vity.   They   described   varying  

commitments   which   include   pursuing   an   educa*on,   maintaining   family  

responsibili*es  and  engaging   in  self   actualizing   work.  Young   professionals  desire  both  balance  and  sa*sfac*on  in  the  work  that  they  do.

Other  challenges  that  were  men*oned  by  the  survey  respondents  include:

-­‐ Receiving  adequate  pay

-­‐ Dealing  with  gender  biases/discrimina*on  (par*cularly  for  women)-­‐ Finding  a  suitable  job

-­‐ Mee*ng  business  objec*ves  and  expecta*ons

8        Empowering  Tomorrow’s  Leaders  Today                                                              www.aliciacur8s.com  

Young professionals desire to be

supported, nurtured and pushed forward by their employers.

“[I want to be] judged by my

performance, not age or experience.”

Page 9: Emerging Leaders Report 2011

Pathways  to  Leadership

Survey  respondents  were  asked  to  explain  what  holds  them  back  from  going  

for   leadership   roles   at   work.   Twelve   percent   stated   that   they   had   no  hindrances   to   leadership   roles   and   several   were   already   in   leadership  

posi*ons.   Thirty-­‐three  percent   iden4fied   their   lack   of   qualifica4ons   as   a  

barrier   to   leadership   roles.   These  qualifica*ons  included   the  following   (in  order  of  importance):

-­‐ Age

-­‐ Level  of  experience  

-­‐ Knowledge  and  skills-­‐ Length  of  *me  with  company

Young   professionals  are   aware   that   their   age  and   perceived   inexperience  can   serve  as  an  automa*c   disqualifica*on   for   leadership   roles.   They   also  

note  that  insufficient  resources  for  training  and  development  further  hinder  their   ability   to   reach   for   leadership   posi*ons   because   they   have   limited  

opportuni*es  to  gain  the  necessary  skills  or  experience.  

In   addi4on,   15%   of   those   surveyed   cited   organiza4onal   culture   and  

structure  as  a  barrier  to  leadership.  Common  workplace  hindrances  include  the  following:

-­‐ Compe**ve/aggressive  environment-­‐ Lack  of  apprecia*on  and  support

 Empowering  Tomorrow’s  Leaders  Today                                                                  www.aliciacur8s.com                               9  

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“I believe being balanced also makes you a better leader

as you are functioning at a more optimal

level and also leading by example in regard to work life balance. ”

Page 10: Emerging Leaders Report 2011

-­‐ LiMle   to   no   encouragement   of   demonstrated   leadership   or  

innova*on-­‐ Poor  or  ineffec*ve  management

Young  professionals  associate  leadership  with  the  ability  to  contribute  “new  

ideas   or  ways   of   doing  business.”  When  there  is  a  lack   of  openness  in  the  

workplace,   they  feel   that   their   leadership  abili*es  are  undermined.   Young  professionals   are   also   weary   of   being   perceived   as   “overly   ambi>ous”  

among   older   colleagues.   Others   survey   respondents   stated   that   poor  leadership  and  management   by   senior   colleagues  did   not  provide  a  clear  

path  to  leadership.

Twelve  percent  say  their  own  lack  of  confidence  or  mo*va*on  serves  as  the  

primary  barrier  to  leadership.  Several  respondents  stated   that  their  lack  of  confidence   is   rooted   in   a   fear   of   failure   or   fear   of   direc*ng   an   older  

workforce.  Others  acknowledged  that   they  were  holding   themselves  back  

through  self  doubt,  lack  of  energy  or  complacency.  

Another  12%  of   respondents  blamed  barriers  to   leadership  on   the   lack  of  opportuni*es.   This   was   oden   due   to   a   small   business   size   or   flat  

organiza*onal   structure   which   resulted   in   liMle   room   for   promo*on   or  

growth.  

Four   percent   of   respondents   stated   that   they   did   not   pursue   leadership  opportuni*es   due   to   other   *me   commitments   or   distrac*ons.   Other  

reasons  that  were  given  by  respondents  include  the  following:

-­‐ Leadership  opportunity  not  appealing

-­‐ Market  condi*ons-­‐ Already  heavy  workload

-­‐ Cultural  barriers

“Management aren’t always open to new

ideas or ways of doing business”

Page 11: Emerging Leaders Report 2011

How  to  Succeed  in  Leadership

In  the  2010  survey,  respondents  were  asked  to  describe  what   they  would  

need  to  help  them  succeed  in  their  leadership  responsibili*es  or  aspira*ons  at  work.  The  top  responses  provided  by  survey  respondents  were  mentors,  

training   or   skills   building,   more   opportuni*es,   stronger   leadership   and  support   from   colleagues.   These   categories   were   in   the   2011   survey   for  

respondents  to  rate  each  one  on  a  scale  of  1  to  4,  from  least  helpful  to  most  

helpful.  

The  results   reveal  that  young  professionals  find  opportuni4es   to  lead  the  

most   helpful   followed   by   strong   leadership,   training   and   development,  support  from  colleagues,  and  a  mentors  in  and  outside  of  the  workplace.

 

This  year,   opportuni*es   to   lead   replaced  mentors  as   the  most   requested  way   to   support   young   professionals   succeed   in   their   leadership  

responsibili*es   or   aspira*ons.   Young   professionals   are   seeking   prac*cal  experience  within   their  workplace  to  develop   their   leadership  skills.   To  be  

trusted  and   supported  with   leadership   opportuni*es   is   a  key   strategy   to  

engage  and  retain  emerging  leaders.  

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“How do I succeed? I work on being

proactive, learn from mistakes and do my

best”

Page 12: Emerging Leaders Report 2011

To   shed   light   on   the  young   professional’s   experience   in   leadership   roles,  

survey  respondents  to  elaborate  on  the  challenges  or  frustra*ons  they  face  as  a  team  leader,  manager  or  in  any  other  kind  of  leadership  role.

Challenges  in  Leadership %

Managing  people  and  projects 36%

Support  and  guidance  from  colleagues 15%

Organiza4onal  culture 8%

Exis4ng  structure  or  leadership 6%

Communica4on 6%

Balancing  workload 6%

Decision  making 5%

Recrui4ng  and  training  quality  staff 4%

Level  of  influence 3%

Age/Experience 2%

More  than  one  third  of  respondents  stated  the  biggest  challenge  being  the  management   of   people   and   projects.   The   most   difficult   aspects   of   this  

responsibility  include  the  following:

-­‐ Keeping  staff  mo*vated  and  performing

-­‐ Engaging  and  organizing  team  members-­‐ Handling  diversity  and  varying  personali*es

-­‐ Leading  older  staff-­‐ Delega*ng  tasks  and  responsibili*es

-­‐ Maintaining  commitment  to  quality  and  deadlines

Many  of   the  survey  respondents  understood  their  role  as  a  leader  as  being  

one   which   they   were   responsible   for   “execu>ng   the   business   strategy.”  Others   also   stated   that   their   success   was   “largely   dependent   on   the  

performance  of  others.”  

FiTeen  percent  of  respondents  raised  the  issue  of  support  and  guidance  of  

colleagues   as  a   challenge  in   leadership  roles.  They  view  the  lack  of  advice  and  recogni*on  as  a  limita*on.  This  was  experienced  in  various  forms  such  

as  not  having  access  to  a  mentor,  ideas  not  being   taken  up  or   sugges*ons  

not  taken  seriously.  Others  also  cited  a  lack  of  trust,  respect  and  credibility  as  impeding  their  leadership  ability.    

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“There is no right or wrong way to

manage a staff member, everyone has

their own style and they have to find it.

You can’t just pick up a manual and know it.”

“The biggest challenge is older staff who are resistant to change

and don’t appreciate having a leader

considerably younger than them.”

Page 13: Emerging Leaders Report 2011

Eight  percent  of  respondents  held  

the   o rgan i za*ona l   cu l tu re  responsible   due   to   an   ingrained  

resistance   to   change   that   dilutes  their   capacity   to   lead.     Another  

6%  of  young  professionals  blamed  

the   poor   organiza*onal   structure  and   leadership   that  was  not   able  

or  willing  to  respond  to  new  ideas  or  issues.  

Six   percent   said   their   greatest  challenge   was   balancing   the  

work load   that   comes   with  leadership.   Areas   of   difficultly  

include   *me   management   and  

conflic*ng   obliga*ons.   Others  acknowledged  decision  making  as  

a   challenge   when   required   to  share   informa*on,   manage  

finances,   resolve   problems   or  

make  judgment  calls.  

Other  challenging  areas  for  young  professionals   include   recrui*ng  

and   training   quality   staff,   lacking  

the  appropriate  level  of  influence,  and   handling   biases   due   to   age,  

gender  or  inexperience.  

Page 14: Emerging Leaders Report 2011

Recrui-ng  and  Retaining  Young  Professionals

An  employer’s  success  in  aMrac*ng  and  retaining  poten*al  talent  rests  on  its  

ability   to   align   its   goals   with   the   values   of   emerging   leaders.   Survey  respondents  were  asked  to  rate  the  quali*es  they  seek  in  an  employer  on  a  

scale  of  1  to  10,  1  being  least  important  and  10  being  most  important.  We  found  the  most  important  quality   to  young  professionals  in  our  sample  is  

great  culture  and  staff.  Other  important  quali*es  include  opportuni*es  for  

advancement  as  well  as  training  and  development.  

Employer  Quali4es Ra4ng

Great  culture  and  staff 8.76

Opportuni4es  for  advancement 8.47

Training  and  development 8.11

Work/Life  balance 7.99

Great  pay 7.47

Corporate  social  responsibility 7.24

Company  brand 6.59

It   is   cri*cal   for   employers   to   note   that  while   pay   is   important   to   young  professionals,  it  is  not   the  most   important  aspect   that   they  look   for   in   an  

employer.   Employers   should   seek   a  more   robust   strategy   that   provides  worthwhile  opportuni*es  in  a  suppor*ve  and  engaging  atmosphere.  

More  than  anything,  young  professionals  are  looking  for  a  great  culture  and  team  of  staff.    Young  professionals  have  high  expecta*ons  of  their  employer,  

they  expect  to  be  trusted  and  supported  by  managers  who  have  an  interest  in   their   career   prospects   and   work   sa*sfac*on.   Young   professionals   see  

their  workplace  and  work  colleagues  as  a  second  family.  They  want  inspiring  

role  models  to  aspire  to  and  work  in  teams  that  support  each  other.  

Opportuni*es  to  advance  and  professional  development   also   rated  highly.    Young   professionals   are   craving   the   opportuni*es   to   be   challenged   and  

broaden  their  experience.    They  can  do  this  by  advancing  in  their  career  or  

by  taking  up  professional  development  opportuni*es.  

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“Money isn’t anything without the

time to enjoy it.”

“I want to enjoy my work and believe I

am doing something decent for the

future.”

Page 15: Emerging Leaders Report 2011

When   asked   how   long   respondents   intend   to   stay   with   their   current  employer,   44%   of   our   survey   respondents   expected   1   –   2   years.  When  

comparing  these  responses  to  our  last  survey  results,  we  found  that  there  is  a  growing  trend  toward  less  4me  commitment  to  employers.  There  was  

a  significant  increase  in  respondents  who   intended  to  stay  for  1  year  and  a  

significant  decrease  in  those  who  intended  to  stay  for  more  than  5  years.  

If   employers  are   interested   in  reversing   these   trends,   it  is  impera*ve   that  they  align  their  reten*on  strategies  with  the  values  of   young  professionals.  

We  asked  our  survey  respondents  what  would  make  them  want  to  stay  with  

an   employer   longer,   the   most   cited   response   was   opportuni*es   for  advancement  in  the  form  of   career  development,   promo*ons  and  moving  

into  a  leadership  role.  

Important  Incen4ves  to  Stay  with  an  Employer %

Career  development,  promo4ons,  moving  into  a  leadership  role 21%

Good  people,  great  culture 20%

Coaching,  training,  mentoring,  learning 15%

Opportuni4es,  challenges,  interes4ng  work 10%

Fair  pay 10%

Rewards  and  recogni4on 9%

Work/life  balance  and  flexible  hours 6%

Be`er  benefits 4%

Be`er  management,  leadership,  vision 4%

Nothing 2%

More  resources 0.4%

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“I want to work for a business that cares for and develops

their staff the same way they care for

their clients.”

Page 16: Emerging Leaders Report 2011

These   responses   were   also   compared   to   the   results   from   the   previous  

survey   and   we   found   that   several   priori*es   have   shided   for   young  professionals.  When  comparing   the  top  five  incen4ves   from  both   survey  

samples   we   found   that   opportuni4es   for   advancement   and   great  organiza4onal   culture   have   increased   in   importance.  Young   professionals  

aspire  to  work   in  an  organiza*on   that   “cares   for   and  develops   their   staff”  

and  ac*vely  “reward  loyalty  and  ini>a>ve.”  

Top  5  Incen4ves  in  2011

1.  Career  development,  promo*ons,  moving  into  a  leadership  role

2.  Good  people,  great  culture

3.  Coaching/training/mentoring/learning

4.  Opportuni*es,  challenges,  interes*ng  work

5.  Fair  Pay

Top  5  Incen4ves  in  2010

1.  Opportuni*es,  challenges,  interes*ng  work

2.  Career  development,  promo*ons,  moving  into  a  leadership  role

3.  Fair  Pay

4.  Rewards  and  Recogni*on

5.  Good  people,  great  culture

“If I feel the company is genuine in it’s

objectives and stays true to them, I would

definitely respect them more. For me to stay longer with

an employer depends on whether

I have ownership over my role.”

Page 17: Emerging Leaders Report 2011

Empowering  Tomorrow’s  Leaders  Today

Young   professionals   have   made   it   expressly   clear   that   they   wish   to  

contribute   in   the  workplace   through   the   development  of   their   skills   and  leadership  abili*es.  Survey  respondents  were  asked  how  they  update  their  

leadership   skills  and  only   2%   said   that   they   do   not   ac*vely   update   their  

skills.  Twenty-­‐four  percent  of   respondents   preferred  upda4ng   their   skills  through   prac4cal   experience   such   as   project   management,   new   roles,  

volunteer  leadership  or  external  prac4ce  such  as   freelance  or  community  work.

Social   learning   was   the   second   most   preferred   method   with   22%   of  respondents   sta4ng   that   they   would   like   to   develop   their   skills   through  

observing  or  shadowing  colleagues,  having   a   mentor,  receiving   feedback  

or   networking.   Young   professionals   would   also   like   to   receive   informal  training   opportuni*es   through  conferences   or   seminars  either   internal  or  

external  to  the  workplace.  

Many   of   the  respondents  ac*vely   develop   their   sod   skills  outside  of   the  

workplace  through  reading,  formal  educa*on  and  self  development.  Young  professionals  access  online  resources  such  as  blogs  and  also  refer  to  books  

and   ar*cles   to   stay   relevant   on   current   issues   and   develop   their  competencies.  

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“I recently approached a well known figure in the industry to discuss

him acting as a mentor. Results so

far have been positive, he

convinced me to speak at a

conference and that I needed to move on from my employer,

which I did!”

Page 18: Emerging Leaders Report 2011

Methods  of  Leadership  Development %

A  mixture  of  mentoring,  online  and  experien4al  learning 38%

Mentoring 22%

Formal  educa4on 16%

Experien4al  learning  programs 16%

Online  learning  programs 4%

Other  (prac4cal  experience) 3%

To   iden*fy  which  methods  appeal  to  young  professionals  to  develop   their  knowledge  and  skills   in   leadership  we  asked   them   to   select  from  a  list   of  

op*ons.   Almost   40%   of   respondents   preferred   a   mixed   method   of  mentoring,  online  and  experien*al  learning.  

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Page 19: Emerging Leaders Report 2011

Conclusion  and  Recommenda-ons

This  report  offers  a  robust  analysis  of  emerging  young  leaders  to  the  benefit  

of  organiza*ons  that  seek  to  employ  them.  Their  candid  responses  deliver  a  clear  message  to  organiza*ons  about  what  they  value  and  have  to  offer   in  

the   workplace.   Young   professionals   want   their   employers   to   offer   a  

challenging   and   suppor*ve   environment   that   purposefully   guides   them  towards  professional  and  personal  development  in  a  balanced  approach.  

This  younger  workforce  is  eager  to  grow  and  take  on  leadership  roles  that  

will  allow   them   to   try   new   ideas   and  move  their  organiza4ons   towards  

greater   innova4on  and   efficiency.  However,   they   face  significant   barriers  due  to  the  lack  of  opportuni*es  in  the  workplace  as  a  result  of  their  age  or  

perceived   inexperience   and   ambiguous   or   nonexistent   pathways   to  leadership  and  development.  

In   light   of   the  challenges  that  exist   in   the  workplace,   young   professionals  are  moving  toward  limi*ng  the  *me  they  commit  to  an  employer  as  the  job  

market  picks  up  once  again.  Although  this  may  cause  more  hesita*on  when  hiring   young  workers,  employers  ought  not  to  be  disheartened  as  there  is  

much  that  they  can  do  to  curb  this  trend  and  increase  the  produc*vity  and  

loyalty  of  this  workforce.  

The  following  are  our  chief  recommenda*ons  based  on  the  survey  results:

-­‐ Develop  clearly   defined  pathways   to  leadership   roles  that  involve  

increased   responsibility   and   influence.   Organiza*ons  must   ensure  that  these  pathways  are  based  on  performance  and  not  age.  It  must  

be  evident  to  young  professionals  that  upward  mobility  is  possible  and  aMainable.

   What  to  do?    Organisa4ons  can  create  a  shadowing  program  for  emerging  

leaders   to   spend   4me   with   senior   leaders   to   get   insight   into   possible  future  career  paths  ways.  

-­‐ Create   internal   systems   that   review   performance   and   provide  

regular,   construc4ve   feedback.   Mangers  must   be   aware   of   and  recognize   the  work   of   young   professionals   and   provide   guidance  

through   one-­‐on-­‐one   discussions   or   regular   performance  

evalua*ons.  By  celebra*ng  their  accomplishments  and  refining  their  skills,   young   professionals   can   become   a   greater   asset   in   the  

workplace.

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Young professionals want their employers to offer a challenging

and supportive environment that

purposefully guides them towards

professional and personal

development in a balanced approach.

Page 20: Emerging Leaders Report 2011

What   to  do?     Instead   of   conduc4ng   quarterly  professional  development  

plans,   organise   a   monthly   performance   review   that   focuses   clearly   on  construc4ve  feedback  and  on  one  development  ac4vity  per  month.  

-­‐ Provide   con4nuous   training   and   development   opportuni4es  

through  a   variety   of   methods   that   include  mentoring,   trying   new  

roles,   and   u*lizing   online   resources.   Organiza*ons   must   build  flexibility   into   the   workplace   that   will   allow   individuals   to   take  

advantage  of  these  opportuni*es.  

What   to  do?   Create  your   own   Emerging   Leaders   Program  by   connec4ng  

five   of   your   top   senior   leaders   with  a   small   group   of   your   rising   young  leaders.  Each  quarter,  senior  leaders  and  young  professionals   could  come  

together  to  build  partnerships  to  share  knowledge,  discuss  new  ideas  and  promote  communica4on.    

-­‐ Iden4fy   new   and   challenging   roles   or   opportuni4es.   These  professionals   want   to   be   excited   and   passionate   about   the   work  

they   do   and   feel  undervalued   when   they   are   given   stagnate   and  monotonous  work.      

What   to  do?   Create  a   couple  new   leadership   posi4ons   (champion   roles)  based   on   the   strengths   of   young   professionals   such   as   social   media,  

learning  and  development  or  community  engagement/volunteering.    

-­‐ Foster  a   suppor4ve  and  engaging  environment.  By  iden*fying  and  

reducing   persistent   nega*vity,   resistance   to   change   and  discrimina*on   based   on   age   or   gender,   employees   can   begin   to  

build  trust  and  respect  for   each   other  and  forge  connec*ons   that  lead  to  greater  produc*vity.

What   to   do?   Create   a   focus   group   to   analyse   the   culture   in   your  organisa4on  and  ac4vely   work   on   ideas   to   create  a   posi4ve  atmosphere  

and    eliminate  discrimina4on.  

-­‐ Provide  flexibility  in  work   schedules  and  encourage  employees  to  

take   advantage   of   external   opportuni*es   or   ac*vi*es.   Young  professionals   enjoy   developing   their   skills   through   volunteer  

opportuni*es  or  ac*ve   par*cipa*on   in  community   work.  This  will  also  contribute  to  beMer  work/life  balance.

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This younger workforce is eager to

grow and take on leadership roles that will allow them to try new ideas and move

their organisation towards greater innovation and

efficiency.

Page 21: Emerging Leaders Report 2011

What   to   do?   Become   involved   in   or   ac4vely   promote   volunteering  

opportuni4es   in   the   community   such   as   community   board   posi4ons   or  hands   on   volunteering.     Not   only   will   your   emerging   leaders   enjoy   the  

volunteering   but   they   will  build   their   skills   too.     Alterna4vely,   find   out  what   your   young   professionals   are   involved  with   already   and   promote  

within  your  organisa4on.  

-­‐ Assess   the   current   organiza*onal   structure   and   address  

weaknesses  in  communica4on  and  leadership.  Young  professionals  thrive  in  an  environment  where  they  know  they  are  following  strong  

and   capable   leadership.   It   is   important   that   managers   clearly  

ar*culate   goals   and   involve   individuals   at   every   level   of   the  organiza*on.

What  to  do?  Work  on  communica4on   ideas   or  avenues   that  are  fun  and  

entertaining  but  also  communicate  important  messages.      You  could  create  

an   entertaining   magazine   style   communica4on,   a   video,   year   book   or  podcast  series.  

-­‐ Check  with  compe*tors  in  your  industry  to  make  sure  your  pay  and  

benefits  are  fair.  Explore  opportuni*es  for  other  incen*ves  such  as  

publishing  papers  or  interna*onal  travel.

What   to   do?   At   the   next   leadership   team  mee4ng,   invite   five  of   your  emerging  leaders  to  join  you  to  contribute  five  interes4ng   incen4ves  that  

could  be  put  into  prac4ce  over  the  next  12  months.    

-­‐ Share   this   report  with   senior  management  and  key   personnel.   It  

will  allow  them  to  get  a  beMer  understanding  of  the  challenges  that  their   young   professionals   face.   Follow   this  up   by   discussing   as   an  

organiza*on  what  you  can  do  to  tackle  the  most  common  problems.  

Just   being   aware   of   these   issues  may   help   in   terms   of   providing  talented  young  people  with  respect  and  recogni*on.

What   to  do?   Organise  a   cross-­‐department   think   tank   to   understand   this  

report  and  implement  five  ideas  in  the  next  six  months.    

Organiza*ons  have  access  to   tremendous  poten*al  in   their   young   leaders.  By  understanding  the  value  of  young  professionals  and  following  the  simple  

sugges*ons  put  forth   in   this  report,   companies  can  harness  this  poten*al  

into   success.   Through   thoughpul   considera*on   and   investment,   mangers  can  ensure  that  they  aMract  and  retain  the  brightest  young  minds.  

 Empowering  Tomorrow’s  Leaders  Today                                                                  www.aliciacur8s.com       21    

Share this report with senior

management and key personnel. It will allow them to get a

better understanding of

the challenges that their young

professionals face.

Page 22: Emerging Leaders Report 2011

Need  help  implemen-ng  these  ideas?  

Alicia   Cur*s   can   help   your   organisa*on   effec*vely  

implement   the  recommenda*ons  in   this  report  from  facilita*ng   focus   groups   to   developing   e-­‐mags   or  

videos   for   or   with   your   young   staff.   As   an   example  Alicia  regularly  provides  the  following  services:  

1.  Emerging  Leaders  Programs

Alicia   can   develop   and   facilitate   a   customised  leadership   development   program   for   your   young  

professionals.   The   basis   is   eight   workshops,   all   of  

which   have   been   developed   from   the   unique  challenges   facing   young   professionals   in   the  

workplace,   then   the   program   can   include   other  ac*vi*es   such   as   excursions,   showcases,   speakers,  

prac*cal  challenges  and  more.  

2.  Mee4ng  of  the  Minds

Bring   together   eight   young   professionals   to   foster   and   mentor   at   a   monthly  

Mee*ng  of  the  Minds.    These  sessions  are  unlike  any  normal  workshop,  they  focus  

on   the   individual   workplace   challenges   of   par*cipants   and   provide   monthly  accountability  on  their  professional  goals  in   a  safe  environment.    Mee*ng   of   the  

Minds  are  three  hours  long  and  run  monthly.    They  challenge  par*cipants  to  share  their   goals,   overcome  their   workplace   challenges   and   review   their   learning   and  

development  plans.  

3. Management  Presenta4ons

Alicia   can   present   the   findings   of   this   report   to   your   senior   management   and  

facilitate  a  think  tank  session   to  gather  the  strategies  to   ignite  the  high  poten*al  

employees  in  your  organisa*on.  

4. Emergen  Membership  -­‐  Complimentary!  

Encourage   your   young   profess iona ls   to   reg ister   for   Emergen   -­‐  

www.emergen.com.au  for  a  wide  range  of  resources,  events  and  opportuni*es.    

Alicia  can   provide   all   these  AND  MORE.   Contact   Alicia  to   start   the   conversa*on  about  how  to  engage  your  emerging  leaders.  

Contact:  Alicia  Cur*s  -­‐  0413  565  338  or  alicia@aliciacur*s.com