Emerging Technologies and

Insurance Agencies

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QQSolutions.com | 800.940.6600

It’s easy to notice how technology is constantly evolving.

However, there’s a difference between improving existing

technology and technology that is changing altogether.

Consider a world-wide technological revolution. It’s

already affecting your customers day-to-day lives, which

means it will soon affect the way your insurance agency

conducts business with them.

The Evolution of

Technology & Culture

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The tech revolution is coming from the convergence of

four new and disruptive technologies:

• Social Media

• Mobile Computing

• Cloud Computing

• Big Data

The Coming Tech Revolution

© 2013 QQ Solutions, Inc. All rights reserved.

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Is this convergence of new technologies really going to

cause agencies to rethink their business? Take a look

at the evidence:

• In 2012, PC sales declined for the first time in 11 years

due to a single disruptive technology - the iPad (mobility).

• According to Comscore, “In less than 2 years, nearly 40

million tablets were in use among mobile subscribers in

the U.S., outpacing smartphones, which took 7 years to

achieve the same level of adoption.”

The Revolution on Display

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PCs Give Way to

New Mobile Technology 54% of US mobile subscribers now have

smartphones. 14.6% of all US Web traffic

now comes from smartphone users

(mobility, social media, and cloud

computing).

In short, PCs are being phased out by

mobile devices, which store and access

big data via cloud computing. Meanwhile,

social media has made an absolutely

staggering impact on modern society and

culture.

© 2013 QQ Solutions, Inc. All rights reserved.

QQSolutions.com | 800.940.6600

As the new tech revolution gains momentum, all sorts

of new business possibilities will open up for insurance

agencies. These include:

• Many forms of self-service like policy delivery to tablets

and creative ways to process insurance payments (e.g.

Near Field Communications).

• Customers can use smartphones to snap a “scan” of their

newly purchased car’s VIN number, which launches a

notification to an agent to start the endorsement process.

What Does This Mean for

Insurance Agencies?

© 2013 QQ Solutions, Inc. All rights reserved.

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• Creation of mobile apps that make it possible to

access and process certificates of insurance or

request auto ID cards.

• The management of an insurance agency remotely,

accessing clients, policies, forms and other digital

information.

The possibilities are limitless.

More Agency Innovations

© 2013 QQ Solutions, Inc. All rights reserved.

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The result of this technological convergence is the ability

to access any type of information from anywhere.

The first step for insurance agencies to begin embracing

and excelling in the future is through a new class of

cloud-based applications: the mobile Agency

Management System (mAMS).

It Begins With

Mobile Agency Management Systems

© 2013 QQ Solutions, Inc. All rights reserved.

QQSolutions.com | 800.940.6600

mAMS will integrate every aspect of agency operations onto a

single screen:

• Contact information

• Social media

• Policy data

• Marketing

• Documents and forms

This revolutionary streamlining of agency operations will

eliminate distractions, making agents more productive and in-

tune with clients, whether at the office or on-the-go.

mAMS Design

Philosophy & Benefits

© 2013 QQ Solutions, Inc. All rights reserved.

QQSolutions.com | 800.940.6600

The catalyst for the widespread adoption of

mAMS, and a new beginning for insurance

agencies is already here.

The Future is Here

© 2013 QQ Solutions, Inc. All rights reserved.

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• QQ Catalyst is completely cloud-based, which means there is no software installation or issues with system requirements – it runs on any device with a modern browser:

- Macs - PCs - iPads - iPhones - Android devices - Tablets - etc.

• As a truly mobile agency management system, agents can work securely from anywhere. Even carrier downloads and full ACORD form functionality work on your phone, tablet, or desktop – wherever they are needed.

• Agents can also save any type of file in Catalyst’s file manager in the cloud and associate files with contacts and policies.

Mobile Design

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• QQ Catalyst uses social media integration to keep

agents connected with all of their customers.

• Agents can better connect with customers and build

more robust data profiles for them.

Social Media Integration

© 2013 QQ Solutions, Inc. All rights reserved.

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• Of course, these futuristic capabilities are only a small

part of Catalyst’s robust feature set.

• QQ Catalyst represents the convergence of the four

major technologies and will act as the spark that

brings agency management system design into the

future.

QQ Catalyst

© 2013 QQ Solutions, Inc. All rights reserved.

QQSolutions.com | 800.940.6600

About QQ Solutions

QQ Solutions is one of the largest providers of agency

management systems nationwide.

- More than 4,500 insurance agency customers

- More than 20,000 product users

Our mission is to help independent insurance agencies compete

in the digital world, by leveraging Web technology, social media,

Internet marketing and real-time services.

© 2013 QQ Solutions, Inc. All rights reserved.

QQSolutions.com | 800.940.6600

Improve Your Agency QQ Solutions develops agency management systems that

do the heavy-lifting for you – letting you focus on helping

your clients and growing your business.

• QQ Catalyst – the latest in agency management systems, an

innovative game changer that everyone in your office will love to use.

• QQ Evolution 2 – the classic agency management system that evolves

with you.

• QQ WebRater – get real-time auto insurance rates, fast and easy.

© 2013 QQ Solutions, Inc. All rights reserved.

QQSolutions.com | 800.940.6600

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© 2013 QQ Solutions, Inc. All rights reserved.

QQSolutions.com | 800.940.6600