Emotional Intelligence and the

ESCI-U

A Presentation for the Virginia ConferenceUnited Methodist Church

November 5, 2014

Susan Brock Wilkes, Ph.D.Wilkes Consulting

Session Goals

For participants to:1. Review important EQ concepts as they

relate to new brain science2. Reflect on their own EQ learning

agenda, and3. Discuss interpretation of the ESCI tool

Self Others

Recognition Self-Awareness Social Awareness

Regulation Self-ManagementRelationship Management

Daniel Goleman’s EQ Model

Highest Ranked by UMC:Emotional Self Control

EQ and the Brain

Emotional Self-Control

“Between stimulus and response, there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”

Viktor E. Frankl, Man's Search for Meaning

Stimulus Response

6

https://www.goodreads.com/author/show/2782.Viktor_E_Franklhttps://www.goodreads.com/work/quotes/3389674

From STRESS: Stimulus/React

To Stimulus Considered

Response

Emotional Self-Control

Attend: Pause Self awareness:

What is happening in the moment

Physical sensations Away from stories

Breathe Space

Befriend: in the space Yes/Allow Practice self-

compassion Investigate Apply qualities of the

heart

We can change the brain through neuroplasticity

Finding the Space:Attend and Befriend

Give us the serenity to accept what cannot be changed, The courage to change what can be changed,

and the wisdom to know the one from the other.~Reinhold Neibuhr

Your Brain on God

With Tara Brach, author and founder of the Insight Meditation Center in Washington DC

http://imcw.org/Talks/TalkDetail/TalkID/124.aspx

The Sacred Pause

http://imcw.org/Talks/TalkDetail/TalkID/124.aspx

Table Discussion What currently enables you personally

to find the space between stimulus and response?

Can you think of a recent time when you wish you had made a more considered response?

What practices or perspectives would enable you to find it more frequently or to extend it?

How are we modeling for and training new ministers in emotional self-control?

What more might we do in that regard?

Positive Outlook or Resilience

Part of the movement called “positive psychology”

The process of adapting well in the face of adversity, trauma, tragedy, threats, or even significant sources of stress…."bouncing back" from difficult experiences.

Involves learned behaviors, thought patterns and actions

“The greatest glory of living lies not in never

falling but in rising every time you fall.”

- Nelson Mandela

Resilience

“More than education, more than experience, more than training, a person’s level of resilience will determine who succeeds and who fails. That’s true in the cancer ward, it’s true in the Olympics, and it’s true in the boardroom.”“How Resilience Works”, HBR,

May 2002

“The foundation of the skills of resilience is built on the simple realization that our emotions and behaviors are triggered not by events themselves but by how we interpret those events.”

The Resilience Factor, Reivich & Shatte

The ABC’s of Resilience

Adversity – the difficult event or situation

Beliefs – what you say to yourself about it

Consequences – the way you feel and what you do in response to the adversity

Resilience

..\..\..\..\..\..\..\Videos\Inspiring Heather Dorniden Takes a Fall But Still Wins the Race.mp4

Heather Dorniden of the University of Minnesota races the 600m at the Big 10 Indoor Track Championships.

She reminds what a race really is about. What life is really about. We will fall. We can rise.

Personal Reflection on

Resilience

Review the handout “10 Ways to Build Resilience”. Think about your ministerial

role and what it requires of you. Put a check by something you already do well and circle

one of the “ways” you might want to enhance.

Exemplary Self-Control and Resilience(note connection with conflict, l of the

lowest scoring items thus far on ESCI)

“I do not believe that what happened divided us into winners and losers;

instead, I believe that the University of Virginia will be the winner. But it

will also be necessary for us to pursue reconciliation with those with whom we differed, to repair relationships that have frayed, and always to let

civility replace hostility. To the extent that I am able, I will lead this effort

by example.”

~ Terry Sullivan, UVA President, Letter to faculty, July 2012

..\..\..\..\..\..\..\Videos\President Sullivan Addresses Supporters on the Lawn.mp4

Working with the ESCI-U

A multi-rater assessment tool designed around emotional intelligence abilities

Looks at five clusters of abilities

A tool best used for development rather than selection

Emotional IntelligenceWhat’s important for you right now?

Please use the ESCI-U Model handout and rate each competency on a scale of 1 to 5.

EQ CompetenciesMost important right now

Please put a dot by the three that are most important for you in your role

right now.

Partner Discussion:Your “Learning Agenda”

Circle the 3 competencies most important in your work role right now.

What is your “ideal self” related to these 3?

What is your “real self?” What are your strengths related to these 3? Where are their gaps between who you want to be and who you are now?

What would be a developmental goal for you?

Highlights of 2013 and 2014 Composite Reports

2013 2014

Response rate 81% 86%

Self scores Often lower Often lower

% ratings above 4.3 in priority areas:•Emo self awareness•Emo self control•empathy•Inspirational leadership

95%95%95%80%

87%96%91%91%

Lowest area Influence 45% above 4.3 Influence 35% above 4.3

High items 4 individual mastery, 6 relational

Same

Low items 4 influence, 5 cognitive, 1 conflict, 1 ach orientation

3 influence, 5 cognitive, 1 conflict, 1 ach orientation

Changes for 2015 Required categories for raters:

3 supervisors or professors 3 peers 3 people with whom

you’ve been in ministry No family members

Recommendations Letter of explanation from

VAUMC Solicitation of qualitative

responses

Anticipated outcomes: Increased validity of

scores More variation across

candidates Lower scores overall

Considering Validity (p.11)

Greater familiarity is better – more accurate ratings

Low agreement indicates inconsistent perspectives. More agreement –likely more accurate

Reviewing the ESCI-U Results

Scan overall summary on p. 12. Look at: Range of scores on ave

others’ ratings How many arrows? Particular high and low

others scores Discrepancies between

self and others (>.5)

Detailed Review, pages 14-19 Look at range of self scores Look at range of others scores;

# below 4.0 Identify “blind spots” (>.5 higher

self ratings than others) Identify areas where candidate is

harder on self (.>5 higher others ratings than self)

Identify strengths and opportunities for growth

Some patterns Lower cognitive scores

Not what we were interested in, but…. Look at individual items for any concerns

Higher self-ratings May indicate unrealistic view of self or need to

enhance self-awareness. Could also be one low rater or unusual circumstance Place emphasis on what they learned

Lower self ratings Humbleness is a virtue And yet may indicate low self confidence Can lead to hesitancy in leadership Explore awareness of these types of dynamics

Sample Validity

Sample Summary At your table, please:Review the item frequency report for this personSelect 3 particular items you would be pleased to see in a candidateSelect 3 particular items that concern you.Consider: What is important for ministryAgreement among ratersLow items within a categoryDiscrepancy with self score

Session Goals

For participants to:1. Review important EQ concepts as they

relate to new brain science2. Reflect on their own EQ learning

agenda, and3. Discuss interpretation of the ESCI tool

Emotional Intelligence and the ESCI-USession GoalsHighest Ranked by UMC:�Emotional Self ControlEQ and the BrainEmotional Self-ControlSlide Number 7Finding the Space:�Attend and BefriendSlide Number 9Your Brain on GodThe Sacred PauseTable DiscussionPositive Outlook or ResilienceResilienceThe ABC’s of ResilienceResiliencePersonal Reflection on ResilienceExemplary Self-Control and Resilience� (note connection with conflict, l of the�lowest scoring items thus far on ESCI)Working with the ESCI-UEmotional Intelligence�What’s important for you right now?�Please use the ESCI-U Model handout and rate each competency on a scale of 1 to 5.EQ Competencies�Most important right nowPartner Discussion:�Your “Learning Agenda”Highlights of 2013 and 2014 Composite ReportsChanges for 2015Considering Validity (p.11)Reviewing the ESCI-U ResultsDetailed Review, pages 14-19Some patternsSlide Number 29Slide Number 30Sample ValiditySample Summary Session Goals