Aun Falestien Faletehan15 May 2007

by

Emotional Intelligence for Leaders

Which a leader do you like ?

an emotionally intelligent leader an emotional leader

Leading workers with

Emotional Intelligence

Contents

Introduction

What is leadership ?

The History of Emotional Intelligence

How to lead people with Emotional Intelligence ?

Conclusion

The process of

influencing the activities

of an organised group

toward goal achievement

Doing jobs through other

people

Emotional Intelligence (EI)

“Emotional intelligence is

the capacity for

recognizing our own

feelings and those of

others, for motivating

ourselves, and for

managing emotions well in

ourselves and in our

relationships” (Goleman)

The History of EI

In 1990, an article which comprises some ideas called „emotional intelligence‟ was published by Peter Salovey of Yale and John Mayer of the University of New Hampshire.

It was Daniel Goleman who popularised the term of Emotional Intelligence (EI) to communities in 1995 by his famous book with the same name

The comparison of EI with the other …

Five Components of EI

Self-awareness

Self-regulation

Motivation

Empathy

Social skill

„Intrapersonal

Intelligence‟

„Interpersonal

Intelligence‟

Self-Awareness

Having a deep

understanding of

our emotions,

strengths, weakness,

needs, and drives

Being honest with

ourselves and the

othersWho am I ?

Leaders with Self-Awareness

not taking actions which are unsuitable with organisation‟s capabilities

encourages to enhance the assets in order to succeed in obtaining the better results

Self-confidence about anything (e.g. speaking in public)

Self-Regulation

Controlling our feeling, moods and

emotional impulses

Having adaptability and flexibility with

challenges

“Take responsibility for your life. If you can't control what happens, you can at least control how you respond.”

(Sanborn)

Leaders with Self-Regulation

Think first before

taking an action

Not easy in getting

angry and panic

React to any

condition with a

smile

Motivation

Drives which attempt to achieve beyond

expectations

A strong desire to attain goals with energy and

determination

“Nothing great was ever achieved without enthusiasm”(Emerson)

Leaders with Motivation

Self-motivation

Be optimistic in

responding the result

whether it is bad or

good

Remain hopeful and

overcome failure

without frustration

Empathy

Understanding others

and taking active

interest in their

concerns

Being sensitive to the

diversity about what

the others feel

Leaders with Empathy

Understanding what workers feel and what they

want by being aware of their needs, perspectives,

feelings, concerns, and senses of the

developmental needs of them

Behaving carefully in terms of instructing the

staff

Becoming a good listener to employees‟ initiation

without interruption

Social Skill

Ability in managing

relationship (no work

will be done alone)

Sociability and

cooperation with a

purpose and moving

people to the desired

direction

Leaders with Social Skill

Working together with the subordinates

Not only just socialising with the followers but also developing them

Being supportive and having ability to communicate as well as inspire people

A proficiency in resolving conflicts, collaboration and forming a good team work

Conclusion

“Emotional Intelligence is a way of

recognising, understanding, and choosing

how we think, feel, and act.

It defines how and what we learn;

it allows us to set priorities; it determines

the majority of our daily actions.

It shapes leaders‟ interactions with

the subordinates and

understanding of themselves.”

It doesn't matter who you are, where

you come from. The ability to triumph

begins with you. Always.

__ Oprah Winfrey