emotional intelligence: is eq the new iq? · 2017. 8. 18. · objectives • understand the key...
TRANSCRIPT
![Page 1: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/1.jpg)
Emotional Intelligence: Is EQ the new IQ?
August 17, 2017
Presented by Briana Garcia, SPHR
![Page 2: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/2.jpg)
Objectives
• Understand the key components of emotional intelligence
• Improve your emotional intelligence, including developing self-awarenessand your ability to manage your emotions
• Recognize and appreciate the emotional strengths and challenges of others
• Promote the development of emotional intelligence in others
• Use emotional intelligence to enhance communication and performance
![Page 3: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/3.jpg)
What is Emotional Intelligence?
• The ability to recognize your emotions, understand what they're telling you, and realize how your emotions affect people around you.
• Your perception of others: when you understand how they feel, you gain the ability to manage relationships more effectively.
Retrieved from www.mindtoools.com
![Page 4: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/4.jpg)
Key Components of Emotional Intelligence
1. Self-Awareness
2. Self-Regulation
3. Motivation
4. Empathy
5. Social Skills
Retrieved from www.mindtoools.com
![Page 5: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/5.jpg)
Key Components of Emotional Intelligence
1. Self-Awareness– When you're self-aware, you know how you're feeling all
of the time, and you understand how those feelings are affecting the people around you.
Retrieved from www.mindtoools.com
![Page 6: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/6.jpg)
Key Components of Emotional Intelligence
2. Self-Regulation– This is the ability to control your emotions and actions. You
can develop self-regulation by living your values, and by holding yourself accountable when you make a mistake.
Retrieved from www.mindtoools.com
![Page 7: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/7.jpg)
Key Components of Emotional Intelligence
3. Motivation– Highly motivated people put off short-term rewards
for long-term success.
Retrieved from www.mindtoools.com
![Page 8: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/8.jpg)
Key Components of Emotional Intelligence
4. Empathy– This is when you have the ability to identify with other
people, and understand their wants, needs and viewpoints.
Retrieved from www.mindtoools.com
![Page 9: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/9.jpg)
Key Components of Emotional Intelligence
5. Social Skills– This helps you work positively with other people, and
manage conflict effectively.
Retrieved from www.mindtoools.com
![Page 10: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/10.jpg)
How to Improve Your Emotional Intelligence
• Observe how you react to people
• Look at your work environment
• Do a self-evaluation
• Examine how you react to stressful situations
• Take responsibility for your actions
• Examine how your actions will affect others – before you take those actions
Retrieved from www.mindtoools.com
![Page 11: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/11.jpg)
How to Recognize and Appreciate Emotional Strengths and Challenges of Others
• Put yourself in someone else’s position
• Pay attention to body language
• Respond to feelings
Retrieved from www.mindtoools.com
![Page 12: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/12.jpg)
Promoting the Development of Emotional Intelligence in Others
• Find the dream
• Find out what’s really going on
• Close the gap
Retrieved from https://hbr.org/2015/04/how-to-help-someone-develop-emotional-intelligence
![Page 13: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/13.jpg)
How to Use Emotional Intelligence to Enhance Communication and Performance
• Building trust
• Cooperation & Productive Participation
• Conflict Resolution
![Page 14: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/14.jpg)
Key PointsSo, is EQ the new IQ?• Here’s a review of what we have discussed:
– Five components of EQ– Improving your own EQ– Recognizing and appreciating emotional strengths and
challenges of others– Promoting the development of EQ in others– Using EQ to enhance communication and performance
![Page 15: Emotional Intelligence: Is EQ the new IQ? · 2017. 8. 18. · Objectives • Understand the key components of emotional intelligence • Improve your emotional intelligence, including](https://reader036.vdocuments.net/reader036/viewer/2022063016/5fd58cb765e0b97b3b07940e/html5/thumbnails/15.jpg)
Questions?Quiz: How Emotionally Intelligent Are You?
Briana Garcia, SPHRCoordinator III, Human Resources
Education Service Center, Region 20
(210) 370-5223 office