emotional intelligence lsis
TRANSCRIPT
Emotional Intelligence
Keeping them trim through change
Emotional Behaviour
“We are what we repeatedly do.
Excellence then is not an act. It
is a habit”
Aristotle
“No mortal can keep a
secret. If the lips are
silent, he chatters
with his fingertips;
betrayal oozes out of
every pore”
How Many Passes
Well rounded view, high levels
of self awareness and awareness
of others
Well rounded view, high levels
of self awareness and awareness
of others
Well rounded view, high levels
of self awareness and awareness
of others
Centred and well grounded – acts
on the basis of personal integrity.
Emotionally strong and resilient in
the face of failure.
Well rounded view, high levels
of self awareness and awareness
of others
Centred and well grounded – acts
on the basis of personal integrity.
Emotionally strong and resilient in
the face of failure.
Dynamic, forward thinking. A
strong sense of destiny and ability
to create new futures.
Well rounded view, high levels
of self awareness and awareness
of others
Centred and well grounded – acts
on the basis of personal integrity.
Emotionally strong and resilient in
the face of failure.
Dynamic, forward thinking. A
strong sense of destiny and ability
to create new futures.
Well rounded view, high levels
of self awareness and awareness
of others
Centred and well grounded – acts
on the basis of personal integrity.
Emotionally strong and resilient in
the face of failure.
Dynamic, forward thinking. A
strong sense of destiny and ability
to create new futures.
Well rounded view, high levels
of self awareness and awareness
of others
Centred and well grounded – acts
on the basis of personal integrity.
Emotionally strong and resilient in
the face of failure.
An unhealthy obsession with
Alcohol and sex
Unconscious
Culture
Fast & Intuitive
• 50 cards gamblers have a hunch
• 80 cards gamblers have figured it
out
• Stress responses to the red
decks by the 10th turn (sweat)
• Started favouring the blue cards
and taking less from the red decks
Fast & Intuitive
• 3 lots of ten second video clips of teachers
• No Sound
• No difficulty in rating the teacher’s effectiveness
following post semester evaluations
• Five seconds showed same findings
Thin Slicing
…the ability of our unconscious to find
patterns in situations and behaviour based on
very narrow slices of experience
Coup D’Oeil – Power of a Glance
Thin Slicing
• John Gottman
•20 separate categories corresponding to
emotions in a marriage
•95% accuracy of predicting divorce after 1
hour observation
•Four Horsemen – Defensiveness,
Stonewalling, Criticism, Contempt
The Locked Door
• him was worried she always
• from are Florida oranges temperature
• ball the throw toss silently
• shoes give replace old the
• he observes occasionally people watches
• be will sweat lonely they
• sky the seamless gray is
• should now withdraw forgetful we
• us bingo sing play let
• sunlight makes temperature wrinkle raisins
The adaptive unconscious
• Aggressively
• Bold
• Rude
• Bother
• Disturb
• Intrude
• Infringe
• Respect
• Considerate
• Appreciate
• Patiently
• Yield
• Polite
• Courteous
Dark Side of Thin-Slicing
Implicit Association TestMale Female
John
Bob
Amy
Holly
Joan
Derek
Peggy
Jason
Lisa
Matt
Sarah
Male or Female or
Career Family
Lisa
Matt
Entrepreneur
John
Merchant
Bob
Capitalist
Holly
Joan
Home
Corporation
Siblings
Peggy
Jason
Kitchen
Housework
Male or Female or
Family Career
Lisa
Matt
Entrepreneur
John
Merchant
Bob
Capitalist
Holly
Joan
Home
Corporation
Siblings
Peggy
Jason
Kitchen
Housework
Retraining the dark side
experiences
environment
First Impressions
Retraining the dark side
• Exposure at a higher level
• Comfortable with experience until normalised
• Frequently
• Positive associations
Communicating
with
Emotion
Emotional Intelligence
•Knowing your emotions.
•Managing your own emotions.
•Motivating yourself.
•Recognising and understanding other people's
emotions.
•Managing relationships, i.e. managing the
emotions of others.