emotional intelligence, naghma

16

Upload: naghma-pk

Post on 05-Feb-2015

358 views

Category:

Business


0 download

DESCRIPTION

 

TRANSCRIPT

Page 1: emotional intelligence, naghma
Page 2: emotional intelligence, naghma

““If your IQ is above 140, If your IQ is above 140, you are a genius; if its you are a genius; if its between 120 and 140, between 120 and 140,

you are gifted…”you are gifted…”

Did you ever notice that all the Did you ever notice that all the hype surrounding IQ is obvious hype surrounding IQ is obvious

only during your academic only during your academic years?years?

Page 3: emotional intelligence, naghma

Emotional Intelligence Emotional Intelligence QuotientQuotient

is the mental ability of an individual to recognize his own moods, behaviours and impulses as well as be sensitive to those

of others and also use this attunded understanding to both to manage his

emotions and guide his thoughts/actions. This affects all his other abilities-either facilitating or interfering with the same.

Page 4: emotional intelligence, naghma

ON THE ORGANISATIONAL ON THE ORGANISATIONAL FRONTFRONT

Emotionally intelligent people clearly understands their biases.

Their emotional empathy enables them to communicate effectively.

They avoid procrastination and self-doubt, and exercise clear thinking and sound judgment in his work.

He will be self-motivated, goal oriented and stay composed in stressful situations.

He will be more productive, successful and happy, and help others be the same.

Page 5: emotional intelligence, naghma

ON THE PERSONAL FRONTON THE PERSONAL FRONT

Self Awareness :Try to understand where your emotions are coming from and why you feel the way you do.

Self Regulation :This is all about managing your heart and mind.

Social Awareness :Put yourself in other people’s shoes to understand what makes them tick.

Relationship Management :It helps you adapt your responses to others and thus manage your relationships and build bonds wherever you go.

Page 6: emotional intelligence, naghma

Be solution oriented :Feedback can be given a more positive outlook by shifting the focus from past to the future.

Be helpful :Use your energies to assist your people to be right rather than prove them wrong.

Seek Cooperation :Instead of trying to force ideas on people, stimulate their thought process by acknowledging their need to self-determine.

Be specific :Always be instructive while making course correction.

CONSTRUCTIVE CRITICISMCONSTRUCTIVE CRITICISMREPLACING FINGER POINTING WITH REPLACING FINGER POINTING WITH PROBLEM SOLVINGPROBLEM SOLVING

Page 7: emotional intelligence, naghma

TEAM AND EMOTIONAL TEAM AND EMOTIONAL BONDINGBONDING

Mutual trust and respect is a perquisite for building any team.

In an emotionally mature team, there is no one-upmanship.

A team should feel comfortable about calling a spade a spade when there is a need.

A team that is constantly conditioned to react with positivity and pragmatism is in the best position to respond to tough challenges.

Page 8: emotional intelligence, naghma

GETTING TEAM MEMBERS TO GETTING TEAM MEMBERS TO TRUST EACH OTHERTRUST EACH OTHER

Have an arrangement so that all relevant information about team activities is available to all members and that too in an equal footing.

Foster an open atmosphere where people feel free to express their thoughts.

Persuade team members to take ownership of their actions and perform at full force.

Encourage measures of healthy small talk.Practice what you preach by genuinely

committing to the team vision.

Page 9: emotional intelligence, naghma

GOODGOOD INTER-PERSONAL RELATIONSINTER-PERSONAL RELATIONSMAKE LIFE EASY IN TEAMSMAKE LIFE EASY IN TEAMS.

When people share good relations between them, there is less scope for arguments and complains.

With good relations there is no jealousy or grudge exhibited and there is fair play in the minds of all.

Where there is good relations people see no threats. There is competition, but in a healthy form.

Page 10: emotional intelligence, naghma

QUICK CLUESQUICK CLUES TO IMPROVE YOUR TO IMPROVE YOUR INTERPERSONAL RELATIONSINTERPERSONAL RELATIONS

.

In good relationships listening with interest is a trait that will be appreciated by all.

Whatever may be your feeling for a particular person, never show your feelings openly through your body language.

Never forget to thank people when you derive some benefit from their advice.

Page 11: emotional intelligence, naghma

NEW WAYS TO MOTIVATE TEAM MEMBERS

Matching tasks with individual talents.Providing opportunities to those who yearn

to enhance their knowledge.Assigning mentoring roles to those who

love to teach or to share knowledge.Exposing people who like challenges to

new roles.Seeking input from team members in all

stages of activities.

Page 12: emotional intelligence, naghma

HOW TO HAVE HOW TO HAVE

A HAPPY WORK A HAPPY WORK

DAYDAY “While most of the factors related to workplace discontentment can be easily

identified, it is only the perception problems that go unnoticed. Surprisingly,

you tend to harbour these perceptions and nurture them over time without any

inclination to do so.”

Page 13: emotional intelligence, naghma

.About your company : Organizations try to come up with the best of ideas to reduce the burden on the employees and try to frame policies that help employees in the long run.

About your boss : It takes a certain amount of effort to think logically in frustrating situations. Instead of worrying why you were denied a promotion or why your boss failed to consider your request, speak it out with your boss.

About you : Talk to your teammates and boss to understand their expectations of you. It is the only way you will be able to change your perceptions and the way you work.

Page 14: emotional intelligence, naghma

WALK AN EXTRA MILE TO WALK AN EXTRA MILE TO ENJOY YOUR WORKENJOY YOUR WORK

Raise your bar regularly.

Seek new kinds of work.

Take time to share your knowledge.

Participate in extra-curricular activities.

Organize formal and informal activities

“A dream of working for a big company, as part of a happy team, in an interesting role and with an understanding boss…”

Page 15: emotional intelligence, naghma
Page 16: emotional intelligence, naghma