employee attributes
DESCRIPTION
desirable qualities in employeesTRANSCRIPT
Employee Attributes – Required & Desired
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Being honest means choosing not to lie, steal, cheat, or
deceive in any way.
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A-1 : HONESTY
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A-2 : PUNCTUALITY
76 % of the productivity and contribution of an employee
will be determined by his/ her level of intelligence. the ability to plan,
to organize,
to set priorities,
to solve problems,
and to get the job done.
One of the hallmarks of intelligence that is immediately evident is
curiosity.
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B-1 : INTELLIGENCE
Leadership is the willingness and desire to accept
responsibility for results (offering to take charge of
achieving company goals and then committing to
perform at high levels). It’s the ability to take charge,
to volunteer for assignments,
and to accept accountability for achieving the required results of
those assignments.
The mark of the leader is that he or she does not make excuses.
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B-2 : LEADERSHIP ABILITY
It’s probably the most important single quality for long-
term success in life and at work.
You are willing to admit your strengths and weaknesses.
You are willing to admit where you have made mistakes in the past.
You never say anything negative about a previous employer or a person
whom you have worked with or for.
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B-3 : INTEGRITY
We are looking for people who can join the team and be
part of the work family. Teamwork is the key to
business success. warm,
friendly,
easygoing, and
cooperative with others.
People with good personalities are invariably more
popular and more effective at whatever they do.
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B-4 : LIKABILITY/ TEAMWORK
In its simplest terms, competence is the ability to
get the job done. ability to set priorities,
to separate the relevant from the irrelevant tasks,
delegate where required
and then to concentrate single-mindedly until the job is complete.
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B-5 : COMPETENCE
Willingness to take risks.
Willingness to accept challenges,
Willingness to take on big jobs or even new jobs where there is a high
degree of uncertainty and the possibility of failure.
Willingness to speak up and say exactly what you think and feel in a
difficult situation.
This is demonstrated when you ask frank and direct questions
about the company, the position, and the future that you might
have with the organization
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B-6 : COURAGE
Inner strength is the determination and the ability to
persevere in the face of adversity. Inner strength
means that you have the quality of persistence when
the going gets rough. You demonstrate inner strength
when you remain calm, cool, and relaxed during the
job interview.
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B-7 : INNER STRENGTH
Have you ever noticed that mistakes on the job are usually
followed by someone saying, “Oops, I thought you said…”?
Mistakes and accidents are often the result of people failing
to pay attention to what they are told.
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C-1 : Listening to instructions
Unfortunately, many (if not most) employees do just enough
work to get by—just enough to justify receiving a wage.
When things go wrong, most people will follow their human
nature and shift the blame to others.
Know your duties inside and out and pay attention to detail.
The more you know what to do and when to do it,
Avoid “tunnel vision”—focusing on your job and your job
alone. Instead, be aware of the responsibilities of your co-
workers and recognize how your duties affect their workload.
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C-2 : Taking responsibility
Generally, there are two types of employees—those who
wait to be told what to do, and those who keep busy by
constantly finding tasks that need performing.
In an age when most workers—both teens and adults—do
as little as possible, and then only when told, a self-
motivated employee automatically sets himself apart from
the crowd.
To look out for the employer’s best interests and putting customers first.
Those who show initiative—hunt for ways to solve problems, to improve things,
and to be more efficient
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C-3 : Taking initiative
Practice giving credit to others. Whenever you are complimented
for a job well done, always share the spotlight with those who
helped you succeed. This will improve and strengthen morale
among your fellow employees. It will also build trust among
them, for they will be confident that you will look out and speak
up for them, especially when no one else will.
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C-4 : Giving credit to others
When someone addresses you, kindly respond. Let that person know that you
heard him. This is common courtesy.
Responding to people is just another way of showing them that they matter.
Believe it or not, some customers will determine how much business they
will bring to your place of employment based on how well you treat them.
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C-5 : Being responsive
On the job, individuals who are are naturally upbeat, positive and
easy to be around, are usually well liked by the team. Do you
know why? Because positive, cheerful attitudes can be
“contagious.”
At work, as in life, things sometimes go wrong. Problems need to
be solved. No one (especially an employer) wants to work with
people who only see problems, but not solutions. Consider: All jobs and professions have at least one thing in common—their purpose is
to solve problems. The greater and more complex the problems, the greater the
demand and the higher the income for the positions needed to solve them. Yet,
amazingly, many routinely gripe and complain about tasks they think are beneath
them. They never stop to think that if such tasks did not need to be resolved, they
would be out of a job!
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C-6 : Performing duties cheerfully
By your actions, show people that they can depend on you, and
that you keep your commitments. Arrive to work on time, return
phone calls, and perform tasks on time.
In addition, no matter what you are assigned to do, strive to
achieve a consistent level of quality and excellence. Be known
for performing tasks well - all the time.
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C-7 : Being dependable
Whenever an employee is sick and takes time off from work, his
co-workers will have to cover for him, in addition to fulfilling their
own duties. If he makes a habit of calling in sick, his fellow
workers will start to resent him, and morale will suffer. You can
avoid this by simply eating healthy, staying away from junk
food, getting plenty of rest, exercising, etc.—in other words, by
doing all that you can to prevent sickness.
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C-8 : Staying healthy
Society offers plenty of things to attract our attention—the Internet,
television, cell phones, etc. But a good employee is one who
stays on track. He doesn’t allow things outside the job to creep
in and steal his time, attention and energy from doing what he
has been hired to do. He remains focused.
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C-9 : Self disciplined
Too many workers do only what they are required to do, and
nothing more. You can instantly increase your value to the
company by going above and beyond what is expected of you,
such as being willing to take on duties that others refuse to do.
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C-10 : Exceeding expectations
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Any questions?