EMPLOYEE ENGAGEMENT AT

RIECO INDUSTRIES LIMITED

BY

ABHISHEK KR SINGH(15003)

Employee Engagement

Employee Engagement is a combination of commitment to the organisation and its

values plus a willingness to help out colleagues.

Employee Engagement -

The Drivers

Company Practices People Practices Policies Performance Assessment Company Reputation

Total Rewards Pay Benefits Recognition

People Senior Leadership Manager Co–workers

EngagementOpportunities Career Opportunities Learning/Development

Quality of Life Work/Life Balance

Work Work Activities Resources Processes

Employee engagement is a

partnership between a company and its employees

Most organizations today realize that a satisfied employee is not necessarily the best employee in terms of loyalty and productivity. It is only an ENGAGED EMPLOYEE who is intellectually and emotionally bound with the organization who feels passionate about its goals and is committed towards its values thus he goes the extra mile beyond the basic job. Employee engagement is a powerful retention strategy. An engaged employee gives his company his 100 percent. When employees are effectively and positively engaged with their organization, they form an emotional connection with the company. Employee engagement is a barometer that determines the association of a person with the organisation. It is about creating the passion among associates to do things beyond what is expected from him.

INTRODUCTION ABOUT COMPANY

• A considerable contributor in the field of air pollution control and size reduction equipment, Rieco Industries Limited were founded in the year 1975.

• Offers a wide range of products that includes Bagfilters, Scrubbers, Air Classifying Mills (ACMs), Accessories & Spares and the allied products

• These products are highly used by globally recognized names like TISCO, Asian Paints and JSW Steels.In addition, Rieco offer Engineering, Equipment Inspections, Commissioning and the related services as a coveted Service Provider. These services are offered by the experts who are highly capable of understanding the exact requirement of the clients and offering the services accordingly

• Known for being reliable, personalized, innovative, safe, efficient and advanced, these services are used by clients throughout the world.

Quality Policy

We shall strive to deliver products and services to fulfill customer's requirements consistently through:

• a) Quality Management Systems designed to meet ISO: 9001 - 2008 requirements

• b) Prevention methods to perpetuate an attitude of "Do it right the first time, every time"

• c) Continual improvement in product and service quality

International Collaborations

1. AEROB BETH FILTRATION GmbH – GERMANY

2. CLEAN GAS SYSTEMS Inc - U S A

3. CIMMA ING. MORANDOTTI S.P.A – ITALY

4. Klein ANLAGENBAU – GERMANY

5. STAG AG – SWITZERLAND

6. ENVIRONMENTAL DYNAMICS Inc – USA

Employee Engagement framework Of RIECO:

• Career Development-Opportunities for personal development

• Leadership- Clarity of company values;Envision

• Leadership – Respectful treatment of employees

• Deliver Promises• Design Meaningful Job• Building Trust• Collaborate and Involve

• Allowances• Working Environment &

technology• Equal opportunities &

fair treatment• Performance Appraisal• Pay & benefits• Health & Safety• Job satisfaction• Family friendliness• Fun Sessions

Opportunities for personal development

Rieco has identified the training needs of the employees & It organises two type of training programme for its employees:

1) Induction Training Programme2) Annual Training Programme

Developed an individual employee development plan(IEDP)

Developed a plan related to the defined KRAs of each employees

Conduct annual appraisal interviews for knowing ‘employee aspirations’

Do mentoring for career development

Clarity of company valuesEnvision

• Reflecting an unwavering commitment to quality and dedication to corporate responsibility

• Continuing effort to make their equipments increasingly energy efficient to reduce power consumption and provide greater value for money to our customers.

• Delivering Promises of quality, reliability, timeliness and environmental responsibility

Respectful Treatment of Employees

• Treats its employees as customer because they believe in the saying that “You have to treat your employees like customers. When you treat them right, then they will treat your outside customers right”

• All the employees are happy with the way they are treated in Rieco.

• Rieco believes employees to be the central of all their visions,plans,and strategies.

• Rieco treats employees well, and tries to understand their genuine needs and respects the dignity of labour.

Deliver Promises

• Rieco’s credibility and trustworthiness is shown

by its ability to deliver on the promises it has

made.

• With RIECO’s strengths, ability and depth of

experience which ensure successful execution of

all projects, it is no wonder that Rieco has over

4000 satisfied customers worldwide.

• Rieco’s greatest certification is that most of our

customers routinely coming back to us for repeat

business.

• Rieco has developed web - enabled SAP ERP

system that allows its customers to monitor the

progress of their specific project.

Building Trust

REICO has build high level of trust by:• Transparency in operations

• Timely information sharing

• Unbiased attention

• Tolerance for Failure

• Consistency In communication

• Consistency In practices

• Not over-committing, Delivering promises, timely.

• No finger-pointing & fault-finding exercises.

• Employees trust one another and are able to quickly resolve conflicts when they arise.

Health & Safety

• Safer, breathing and ergonomically designed workplace of Rieco contribute to higher levels of engagement and morale among workers leading to higher productivity and reduced absenteeism and turnover.

• For employees above 40 years health check-ups is scheduled at a regular interval of 3 years.

Collaborate and Involve

Effective collaboration among employees at Reico:

• Boost synchronization and coordination in projects having different work teams.

• Accelerate decision-making• Better manage shared workspaces• Enhance client satisfaction• Encourage creativity and

innovation

Allowances

Some of the allowances provided by Rieco to its employees and workers are:

• Dearness Allowances

• House rent Allowances

• Transport Allowances

• City Compensatory Allowances

• Medical Allowances

• Children Education Allowances

• Entertainment Allowances

Equal opportunities & fair

treatment

• Competency mapping is done every year of all the employees according to following criteria of employees:

1. Education2. Experience3. Age4. Knowledge5. Responsibilities6. Performance• Equal opportunities are given to all the employees and all

are treated equally.

• Employees working in Rieco for more than 3 years rarely leave their jobs in Rieco

Performance Appraisal

• Performance appraisal is done every year at Rieco

• Best employee award is given through KRA

Job satisfaction

• All the employees at Rieco are satisfied with their work

• Job satisfaction is found to be 100%

• Some of the employees are not satisfied with work timing i.e. 9:00 am to 6:30 pm

Working Environment &

technology

• All the employees are satisfied with the working environment of Rieco

• All the units are not provided with modern techniques but only the units where it is found very essential to increase the efficiency are provided with the modernized equipment and machinery

• There is a private canteen at Rieco premises for its employees

Pay & benefits

All the employees working in Rieco feels that they are paid according to their work and Rieco also provides a very good number of benefits to its employees keeping in view to retain them by satisfying their other needs as well. Some of the benefits are listed below:

• Group Insurance Scheme

• Housing Loan Scheme

• Accident/Medical Insurance Scheme

• Provident Fund

• Gratuity

• Super Annuation

• Death relief fund

• Transport Arrangement

• Loan for Vehicles

• Vacations

Family friendliness• Every year Rieco organises a picnic for its

employees as well as their family.

Fun Sessions• Rieco organises Cricket Tournament every

year for its employees

• Every month a fun activity is organised at Reico

• Rieco organises an informal dinner session for all its employees every month

Some Of the Questions asked are following:

1) How do you feel about coming to work every morning?2) Does your manager inspire you?3) Do the days you do want to come into work outnumbers the days

you don’t want to come?4) Choose five words that best describe how you feel about coming

to work5) Do you feel proud to tell people where you work?6) Do you have tools to enable you to do your job effectively?7) Do you have opportunity to contribute to decisions that affect

you?8) Do you understand how your role contributes to achieving

business outcomes?9) Do you trust the information you receive?10) Do you feel valued for the work you do?