Your EFAP Understanding your new benefit

Agenda

Overview of the inConfidence Employee & Family Assistance Program

Products and services available

How to access the program

Please feel free to ask questions as we go along!

Key elements of your EFAP

Short-term, SOLUTION focused counselling

EVERYDAY ISSUES

BILINGUAL service 24/7/365

Key elements of your EFAP

EASY access

Support based on YOUR schedule

YOU and your FAMILY

NO COST

confidentiality

Confidential vs. anonymous

Limitations

No one will know you have

used the inConfidence program

unless you tell them

www.myinconfidence.ca

Unique user ID and password

inConfidence Mobile App

Offers a convenient way to manage your life, health, family,

money and work with topics ranging from managing stress

to work-life balance

Confidential source of information you can count on,

whenever you need it, and from wherever you are.

Listen to podcasts and audio tracks, read articles and digital booklets, and

see what’s new in the monthly features. inConfidence Mobile is available on iTunes, at the Blackberry app world and for Android devices at Google Play (search LifeWorks).

With inConfidence Mobile, help is now as close as your smartphone!

What services do I have access to?

My three-year old won’t share. What should I do?

inConfidence can help!

Parenting

Telephonic and in-person counselling support, as well as audio recordings, booklets, and articles on topics such as Child development

Single parenting / blended families

Pregnancy, infertility and adoption

Summer camps and holiday planning

“New Parent Kits” for expecting moms and dads

“Career Cruising” for teens

Child care locator

Emotional well-being

Telephonic and in-person short term, solution-focused counselling for many issues including:

Relationships, marriage and family

Mental health concerns such as depression, grief and loss, or stress management

Divorce and separation

Violence and crisis

Depression Centre

Education

Telephonic support, customized searches, booklets, audio recordings, and articles on topics such as: Selecting a school

Homework and grades

School safety

Special needs

Talking with teachers

Colleges and universities

Alternatives to college

Continuing education

Midlife and retirement

Telephonic and in-person counselling support, as well as audio recordings, booklets, and articles on topics such as:

Growing as a couple

Midlife health

Relationships in midlife

Life planning / priorities in midlife

Work and careers in midlife

“Empty Nest” syndrome

My great uncle in Calgary needs a nursing home. Can you help me find one? Yes we can!

Eldercare

In-person or telephonic counselling for the elderly and their caregivers

Research on issues such as Alzheimer’s, dementia, and other topics

Searches for residential care and housing facilities

Searches for in-home care services

Safety kits, booklets, and articles available

Resources on elder fraud

Health and wellness

Telephonic nutritional counselling with a Registered Dietitian through our Eating Well Program

Research on health and wellness related information

Web-based stress management learning tutorial

Kits, booklets, audio recordings and articles

Online smoking cessation program

Work and career

Telephonic and in-person counselling support, as well as audio recordings , booklets, and articles on topics such as: Interpersonal and communication skills

Co-workers, relationships

Shift work, telecommuting

Developing your career

Relocation

Time management

Organizational change

How come there’s always more month than money?

Financial

Telephonic counselling with Certified Financial Planners

Budgeting issues (using our Financial Management Planner)

Financial planning (e.g. retirement planning, RRSP/RESP, estate planning)

Financial consultations (e.g. mortgages, collections, tax issues, consolidation)

Kits, booklets, articles

Legal

Direct telephonic access to a lawyer at NO COST

Most areas of law covered: family, criminal, wills / estates, immigration, real estate, etc.

Only exception – employment / business law

Up to 25% discount off in-person lawyer referral – includes a free 30-minute consultation

Addiction and recovery

Telephonic and in-person short term, solution-focused counselling for many issues including: Alcohol and drugs

Gambling

Internet addictions

Eating disorders

Compulsive shopping

Treatment programs

Support groups

Everyday issues

Check out the inConfidence website or call us for helpful information on:

Buying and leasing cars

Home repairs and re-modelling

House cleaning and lawn care

Community information

Consumer resources

And much, much more!

Custom research

Email or call inConfidence with your research request – we’ll take the time so you don’t have to!

Looking for a new doctor or dentist?

Health conscious and looking for a workout facility, nutrition store?

Hockey camp? Scout or Girl Guide chapter in your area?

Moving?

Looking for wedding resources?

Unique requests

Key elements of your EFAP

EASY access

Support based on YOUR schedule

YOU and your FAMILY

NO COST

Short-term, SOLUTION focused counselling

BILINGUAL service 24/7/365

How do I access inConfidence?

Call inConfidence at 1-866-721-1738

TTY 1-877-371-9978

Visit www.myinconfidence.ca

User ID: GNB

Password: inconfidence

Questions?