employee mobile application manual - seure.fi€¦ · viikonpäivät (days of the week) the days...

Seure Henkilöstöpalvelut Oy P.O. Box 650, FI-00099 City of Helsinki Käenkuja 1 B, FI-00500 Helsinki Business ID 0800415-3 Seure.fi

Employee mobile application manual


Contents

General ................................................................. 3

Login ................................................................. 3

Navigation ......................................................... 3

Koti (Home)........................................................... 3

Haku(Search) ........................................................ 4

Free-form search .............................................. 4

Favourites ......................................................... 4

Proposed shifts ................................................. 4

Filtering ............................................................. 4

Shift booking ..................................................... 5

Proposing a suitable shift ................................. 5

Booking or rejecting a proposed shift .............. 5

Vuorot(Shifts) ....................................................... 6

Tulevat vuorot (Upcoming shifts) ..................... 6

Tehdyt vuorot (Completed shifts) .................... 6

Editing and approving a completed shift .......... 6

Add a shift ......................................................... 7

Kalenteri(Calendar) ............................................... 8

Adding availability information ........................ 8

Muut (Other) ........................................................ 9

Viestit (Messages)............................................. 9

Omat tiedot (My data) ...................................... 9

Chatbot ............................................................. 9

Kirjaudu ulos (Log out)...................................... 9

Dokumentin lähetys (Document submission) 10

Lähetetyt dokumentit (Submitted documents) ........................................................................ 10


General Login You can log in to the application with the Keikkanetti system identifier, i.e. the Employee ID, that you have received. If you have forgotten your password, go to the Keikkanetti login page and use the ‘Unohtuiko salasana?’ link to receive your password reset link.

Navigation Use the navigation bar at the bottom of the view to move from one function to another:

Koti (Home)

On the front page of the application, you can use the quick links to • Fill in an application for leave and holiday

(Vapaa- ja loma-anomus) • View the ABC for Employees (Työntekijän

ABC) • Request an employment certificate, salary

certificate, name tag or workwear (Tilaa tästä Työtodistus, Palkkatodistus, Nimikyltti tai Työvaatteet)

• Enrol for training (Koulutukset)

Koti (Home)

• The front page of the application includes important quick links

Haku (Search)

• Search for open shifts and longer employment

Vuorot (Shifts)

• Upcoming shifts • Add, edit and approve completed work shifts

Kalenteri (Calendar)

• Update of availability data

Muut (Other)

• Viestit (Messages) • Omat tiedot (My data) • Dokumentin lähetys (Document submission) • Lähetetyt dokumentit (Submitted documents) • Chatbot


Haku(Search) You can search for open shifts and longer employment on the Haku (Search) tab of the application.

Free-form search In the Haku (Search) field, you can use free-form text search to search for shifts that are interesting to you using a job title or workplace name. You can type, for example, the word ‘koulu’ to search for open work shifts at schools or ‘Kallen koulu’ if you want to search for open shifts in that particular school.

Favourites The listing of open shifts will show at the top the workplaces that you have set as your favourite ones. On the next page, under Työvuoron lisätiedot (Work shift details), you will see instructions on how to set favourites.

Proposed shifts If a shift is proposed to you by the workplace supervisor or Seure, a green colour bar appears next to the shift.

Filtering To filter the listing view of open shifts, click the Suodata (Filter) button. You can filter open shifts

and longer employment with the following options:

Varattavat (Bookable)

• Individual shifts and employment lasting less than 16 days that you can book for yourself.

Soveltuvat (Suitable)

• Shifts and longer employment that you can propose for yourself. Seure will send you a confirmation, if you receive the shifts.

Ehdotetut (Proposed)

• Shifts proposed by Seure or the workplace supervisor, which you can either reject or book for yourself.

Tilauksen pituus (Order length)

• You can search for individual shifts or longer employment lasting at least two shifts separately or for all open employment opportunities.


Shift booking Bookable shifts are available for direct booking by yourself. If you wish to book the shift for yourself, open the work shift details and click Varaa (Book) at the bottom. You will be prompted to confirm the booking. If you decide not to book the shift, click the Peruuta (Cancel) button. If you wish to book the shift and you are sure that you can do the shift, click Varaa vuoro (Book the shift). A notification of successful shift booking will be displayed at the top of the view.

Proposing a suitable shift A suitable shift is one that you cannot book directly for yourself. You can propose the shift for yourself by opening the shift details and clicking Ehdota (Propose). If the shift is allocated to you, you will receive a separate notification from Seure.

Booking or rejecting a proposed shift You may receive work shift proposals from Seure or the ordering customer of the workplace. If you are using the mobile application, you will receive proposal notifications on your phone.

NOTE! If you do not receive notifications on your phone, check the notification settings on your phone to make sure that OmaSeure is allowed to send you notifications.

The application will open when you click the notification and you can either choose to go to the proposed shift or cancel, if you do not wish to view the shift info immediately. You can view shifts proposed to you later on the Haku (Search) tab. When you open the details of the proposed shift, you will see two options at the bottom of the view: Varaa (Book) to accept the proposed shift and Hylkää (Reject) to decline the proposal.


Vuorot(Shifts) You can check the details of your upcoming shifts and completed shifts, edit the details of completed shifts and add completed shifts on the Vuorot (shifts) tab.

Tulevat vuorot (Upcoming shifts) Here you will see the shifts that have been confirmed to you and that you have booked for yourself that will take place in the future. If you wish to view the details of an upcoming shift, click on the shift to open the details.

You can call the workplace by clicking the phone number. You can view the public transport route provided by HSL between your home address and the workplace address by clicking the Journey Planner link.

NOTE! Here you can view details of the customer’s workplace, which are only meant for the person who has booked the shift.

Tehdyt vuorot (Completed shifts) Here you can see the past shifts that you have completed. Red colour next to a completed shift indicates that you have not approved the shift details and green colour indicates that you have approved the shift details. If you wish to view older shifts that have already been transferred to processing by Seure payroll administration, click Näytä käsitellyt (View processed). Editing and approving a completed shift Click the shift you want to open for viewing the shift details. If the ordering customer has not yet approved the shift, you can edit the following details:

When you have checked that the shift details are correct, click Hyväksy (Accept).

• Aloitusaika (Start time) and Lopetusaika (End time)

• Lounas (Lunch break), this is the default setting of the workplace

• Ruokaperintä (Meal fee) • Lisätietoja (Further information), e.g. that you

have agreed to work overtime at the workplace


Add a shift On the Tehdyt vuorot (Completed shifts) tab, you can add shifts that are not yet found in the system. You can add a shift by clicking the blue ‘plus’ button and selecting ‘Lisää työvuoro’ (Add a shift).

A form for adding a shift opens and you can select or enter the following details:

NOTE! If you have a longer fixed-term employment contract, you must always enter your completed shifts yourself. In this case, the following information is automatically displayed on the form: Tilaaja (Workplace), Palkka (Employment duration) and Ammattinimike (Job title).

When all the necessary information has been entered, click Lisää vuoro (Add a shift).

• Päivämäärä (Date) • Aloitusaika (Start time) and

Lopetusaika (End time) • Tilaaja (Workplace) • Palkka: alle/yli 16 päivää

(Employment duration, under/over 16 days)

• Ammattinimike (Job title) • Lounas (Lunch break), this is the

default setting of the workplace • Ruokaperintä (Meal fee),

information about whether you


Kalenteri (Calendar) Use the calendar to update your availability information and view your work shifts and days off allocated to you. On the Kalenteri (Calendar) tab, you can view calendar entries by selecting a date, and on the Tehtävät (Tasks) tab, the entries are listed. Adding availability information You can start updating your availability information by clicking the ‘plus’ button at the bottom right corner of the view. You get two options: Lisää tyrkky (Add an availability) and Lisää esto (Add a block).

An availability means that you are willing to take shifts at the indicated dates and times while a block means that you do not want to work at the indicated dates and times.

An availability can only be entered as fixed-term as follows:

1. Select the dates from the calendar. 2. Select Aloitusaika (Start time) and

Lopetusaika (End time) or select Koko päivä (Whole day).

3. If you wish, you can enter more specific information on your availability in the Selitys (Explanation) field.

4. Click Lisää merkintä (Add an entry).

A block can be entered as fixed-term or permanent. To add a permanent block, proceed as follows:

1. Select Aloituspäivämäärä (Start date) and Lopetuspäivämäärä (End date).

2. Select under Viikonpäivät (Days of the week) the days when you do not wish to work: Ma (Mon), Ti (Tue), Ke (Wed), To (Thu), Pe (Fri), La (Sat) and Su (Sun).

3. Select Aloitusaika (Start time) and Lopetusaika (End time) or select Koko päivä (Whole day).

4. If you wish, you can enter more specific information on your availability in the Selitys (Explanation) field.

5. Click Lisää merkintä (Add an entry).


Muut (Other) Viestit (Messages) You can check messages sent to you and by you in OmaSeure. Currently, it is not possible to send hotline messages to Seure via the application, but the functionality is under development. You can send messages from the browser version of Keikkanetti as usual.

Omat tiedot (My data) On the Omat tiedot (My data) tab, you can set permissions for processing documents (Lupa dokumenttien käsittelyyn).

Chatbot In the Chatbot section, you can ask Seure’s Chatbot Seppo questions. Seppo is the same familiar bloke who also answers questions in the browser version of Keikkanetti.

Kirjaudu ulos (Log out) This section allows you to log out of the application. You can see the application version installed on your device under the Log out section.


Dokumentin lähetys (Document submission) From this section you can submit documents related to your employment as image files to Seure for processing.

1. Begin submission by clicking the blue ‘plus’ button and selecting the Avaa galleria (Open gallery) or Ota valokuva (Take a photo) option. Note! You must allow the application to take photos or use the gallery on your phone to add photos of the document you are submitting.

2. When you have finished adding the images, select dokumentin tyyppi (document type) and dokumentin lisätyyppi (additional document type). Not all document types have an additional type.

3. If you wish, you can enter more specific information about the document you are submitting in the Selitys (Explanation) field. This information will be displayed to the person processing the document at Seure.

4. Finish by clicking Lähetä dokumentti (Submit a document).

Lähetetyt dokumentit (Submitted documents) When you have submitted documents to Seure, you can monitor the progress of their processing in this section. You can view the documents you have submitted by clicking the document line.

Käsittelemättä (Waiting processing)

Your document has arrived, but it has not yet been taken into processing at Seure. At this point, you can still delete the document you submitted by pressing the red cross on the right side.

Käsittelyssä (Under processing)

The document has been taken into processing at Seure, but the process has not yet been completed.

Käsitelty (Processed)

The required measures for processing the document have been completed at Seure.

employee mobile application manual - seure.fi€¦ · viikonpäivät (days of the week) the days...

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