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  • 8/13/2019 Employer Image 2

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    Using Employer Image

    & Brand to attract talent

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    So, as were talking about brands.. Do you know which are top 10 Best Global Brands in the world ?

    http://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspx

    Or which are the 10 most Admired companies in the world ?

    http://money.cnn.com/magazines/fortune/mostadmired/2010/

    Or which are the top 10 MBA Employers in the world (Universum 2010)?

    And in Finland?http://www.greatplacetowork.com/what_we_do/lists-fi.htm

    http://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://money.cnn.com/magazines/fortune/mostadmired/2010/http://www.greatplacetowork.com/what_we_do/lists-fi.htmhttp://www.greatplacetowork.com/what_we_do/lists-fi.htmhttp://www.greatplacetowork.com/what_we_do/lists-fi.htmhttp://www.greatplacetowork.com/what_we_do/lists-fi.htmhttp://money.cnn.com/magazines/fortune/mostadmired/2010/http://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspx
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    Top 10 MBA Employers in the world

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    Generation X:19611981

    Generation Y:

    19811997/2000

    Baby Boomers:

    19461961

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    Maslows hierarchy of needs

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    Motivating Gen YWhen looking for a job Gen Yers want (in this order):

    Training

    Management Style

    Work flexibility

    Staff activities

    Non financial rewards

    Salary

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    Values and

    Culture

    Performance

    Review

    HR

    Processes

    Leadership

    Organisation,

    Team and Job

    Design

    Individual

    and Team

    Competence

    Core Work

    Processes

    HR perspective Employer Brandwhat do people thinkof us?

    Recruitment

    Processes

    how we do attracttalented people to

    us?

    Reward & Recognitionwhat keeps our talent

    with us?

    Performance

    Management

    where is our talent in

    the organisation?

    Talent Management

    how do we manage

    our talent?

    Communication

    how do we talk to our

    talented people?

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    Employer Image & Brand

    - What is it? The package of functional, economic, and psychological

    benefits provided by employment, and identified with the

    employing company, Ambler & Barrow 1996

    A long term strategy that establishes an organisations

    identity as an employer

    Which differentiates them from competitors in the

    employment market

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    Where do you start?

    The development of an employee value proposition (EVP)

    Capturing in one statement, the sum of everything that

    people experience and receive while they are part of the

    company = Core Message

    It must be aligned to the overall brand and reputation

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    Who is it for?

    Potential employeesto persuade more and better

    applicants to apply and accept offers

    Current employeesto reduce turnover, increase employee

    motivation, a sense of belonging and align behaviour to the

    organisations needs

    Consistency of messages across both groups is vital as the

    organisation has to deliver what it promises

    Projecting an unrealistic image may improve recruitment butcan increase attrition

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    Employer Brand

    The unique and

    differentiating promise

    a business makes toits employees and

    potential candidates

    Employee

    experience

    Actual delivery of the

    promise throughout theemployee lifecycle

    Brand strength

    Attraction of the right

    candidates

    Employee engagement and

    retention

    Differentiation fromcompetitors

    Customer engagement and

    retention

    +

    Attraction of high quality employees is a competitive necessity

    Engagement of high quality employees is a bottom line issue

    Brand Strength

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    Employer branda three step process

    1.Brand insight 2. Brand development 3. Implementation

    Competitor analysis

    Brand positioning vs

    competition

    Understanding vision for

    the business and

    employees

    Understanding best of

    the current employee

    experience and

    improvements

    Alignment of the consumer brand/

    employer brand

    Concept development

    Concept testing

    Refinement and development

    Recruitment guidelines and

    roll out for recruitment

    advertising

    Design of internal launch

    processProduction of comms

    materials, internally and

    externally

    Employee vision

    Personality

    Key messages

    Strengths/areas to improve

    Employee Value

    Proposition

    Brand book Communication

    strategy

    Communication tools

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    Employer brand benefits

    Significant decreases in cost per hire

    Reduced cost of recruitment - efficiencies maximised throughout therecruitment process

    Reduction in recruitment marketing costs over time

    Greater numbers of higher quality applicants

    Higher performing employees

    Increased retention rates

    Stronger reputation in the marketplace

    Increased ability to attract specialist talent in a difficult market

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    Post-

    Application

    Experience

    Pre-

    Application

    Experience

    Application Experience

    Campusrecruitment

    Awareness

    Engagement

    Commitment

    Retention

    Consideration

    Preference

    Internship

    Career site

    Invitationletter

    Introduction

    Performancereview

    Interview

    Rejectionletter

    Exitinterviews

    Informing /Involvingpeople

    Careerdevelopment

    Managementbehavior

    Assessment

    Contracthandling

    Employer Brand

    Companybrand

    Employer Image Touchpoint Wheel

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    Lessons learned

    Dont underestimate the size of such an initiative

    Even if you have clearly defined the scope, focus and

    approach, you have to make tough choices along the

    way about what to keep in or leave out

    Getting the whole organization behind the Employer

    Brand is critical to making it a success

    You must get commitment and involvement of peoplebeyond HR, particularly in marketing, and get it early

    on!

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    Some final questions for the company Do you know what your organisation represents?

    Have you tested out your values, your culture?

    Have you looked at your brand values?

    What does this say about your organisation?

    Who is the real competitor in the employment market (not just

    the ones you know or think it should be?)

    Is your brand attractive to new recruits?

    Does it help you present a strong employer brand in the marketplace?

    Who manages your Employer BrandHR or Marketing?