employer image 2
TRANSCRIPT
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Using Employer Image
& Brand to attract talent
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So, as were talking about brands.. Do you know which are top 10 Best Global Brands in the world ?
http://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspx
Or which are the 10 most Admired companies in the world ?
http://money.cnn.com/magazines/fortune/mostadmired/2010/
Or which are the top 10 MBA Employers in the world (Universum 2010)?
And in Finland?http://www.greatplacetowork.com/what_we_do/lists-fi.htm
http://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://money.cnn.com/magazines/fortune/mostadmired/2010/http://www.greatplacetowork.com/what_we_do/lists-fi.htmhttp://www.greatplacetowork.com/what_we_do/lists-fi.htmhttp://www.greatplacetowork.com/what_we_do/lists-fi.htmhttp://www.greatplacetowork.com/what_we_do/lists-fi.htmhttp://money.cnn.com/magazines/fortune/mostadmired/2010/http://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspxhttp://www.interbrand.com/en/best-global-brands/best-global-brands-2008/best-global-brands-2010.aspx -
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Top 10 MBA Employers in the world
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Generation X:19611981
Generation Y:
19811997/2000
Baby Boomers:
19461961
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Maslows hierarchy of needs
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Motivating Gen YWhen looking for a job Gen Yers want (in this order):
Training
Management Style
Work flexibility
Staff activities
Non financial rewards
Salary
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Values and
Culture
Performance
Review
HR
Processes
Leadership
Organisation,
Team and Job
Design
Individual
and Team
Competence
Core Work
Processes
HR perspective Employer Brandwhat do people thinkof us?
Recruitment
Processes
how we do attracttalented people to
us?
Reward & Recognitionwhat keeps our talent
with us?
Performance
Management
where is our talent in
the organisation?
Talent Management
how do we manage
our talent?
Communication
how do we talk to our
talented people?
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Employer Image & Brand
- What is it? The package of functional, economic, and psychological
benefits provided by employment, and identified with the
employing company, Ambler & Barrow 1996
A long term strategy that establishes an organisations
identity as an employer
Which differentiates them from competitors in the
employment market
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Where do you start?
The development of an employee value proposition (EVP)
Capturing in one statement, the sum of everything that
people experience and receive while they are part of the
company = Core Message
It must be aligned to the overall brand and reputation
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Who is it for?
Potential employeesto persuade more and better
applicants to apply and accept offers
Current employeesto reduce turnover, increase employee
motivation, a sense of belonging and align behaviour to the
organisations needs
Consistency of messages across both groups is vital as the
organisation has to deliver what it promises
Projecting an unrealistic image may improve recruitment butcan increase attrition
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Employer Brand
The unique and
differentiating promise
a business makes toits employees and
potential candidates
Employee
experience
Actual delivery of the
promise throughout theemployee lifecycle
Brand strength
Attraction of the right
candidates
Employee engagement and
retention
Differentiation fromcompetitors
Customer engagement and
retention
+
Attraction of high quality employees is a competitive necessity
Engagement of high quality employees is a bottom line issue
Brand Strength
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Employer branda three step process
1.Brand insight 2. Brand development 3. Implementation
Competitor analysis
Brand positioning vs
competition
Understanding vision for
the business and
employees
Understanding best of
the current employee
experience and
improvements
Alignment of the consumer brand/
employer brand
Concept development
Concept testing
Refinement and development
Recruitment guidelines and
roll out for recruitment
advertising
Design of internal launch
processProduction of comms
materials, internally and
externally
Employee vision
Personality
Key messages
Strengths/areas to improve
Employee Value
Proposition
Brand book Communication
strategy
Communication tools
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Employer brand benefits
Significant decreases in cost per hire
Reduced cost of recruitment - efficiencies maximised throughout therecruitment process
Reduction in recruitment marketing costs over time
Greater numbers of higher quality applicants
Higher performing employees
Increased retention rates
Stronger reputation in the marketplace
Increased ability to attract specialist talent in a difficult market
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Post-
Application
Experience
Pre-
Application
Experience
Application Experience
Campusrecruitment
Awareness
Engagement
Commitment
Retention
Consideration
Preference
Internship
Career site
Invitationletter
Introduction
Performancereview
Interview
Rejectionletter
Exitinterviews
Informing /Involvingpeople
Careerdevelopment
Managementbehavior
Assessment
Contracthandling
Employer Brand
Companybrand
Employer Image Touchpoint Wheel
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Lessons learned
Dont underestimate the size of such an initiative
Even if you have clearly defined the scope, focus and
approach, you have to make tough choices along the
way about what to keep in or leave out
Getting the whole organization behind the Employer
Brand is critical to making it a success
You must get commitment and involvement of peoplebeyond HR, particularly in marketing, and get it early
on!
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Some final questions for the company Do you know what your organisation represents?
Have you tested out your values, your culture?
Have you looked at your brand values?
What does this say about your organisation?
Who is the real competitor in the employment market (not just
the ones you know or think it should be?)
Is your brand attractive to new recruits?
Does it help you present a strong employer brand in the marketplace?
Who manages your Employer BrandHR or Marketing?