empowered™ - emtek products, incset up a lock connected by august: 1. install doorsense 2. connect...

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EMPowered™ Motorized Smart Lock Upgrade - Connected by August www.emtek.com

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Page 1: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

EMPowered™ Motorized Smart Lock Upgrade

- Connected by August

www.emtek.com

Page 2: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

2

EMPowered™ Motorized Smart Lock Upgrade - Connected by August

Deadbolt

Sideplate

Tubular Sectional Entry Set

Tubular Monolithic/Full Length Entry Set

Hardware TroubleshootingDefinitionsProgramming TroubleshootingResetting Lock to Factory DefaultFactory SettingsCompliance

3

16

29

42

555556575758

Page 3: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

3

DEA

DBO

LT

EMPowered™ Motorized Smart Lock Upgrade - Connected by August

Deadbolt

Page 4: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

4

DEA

DBO

LT

What’s in the box

ITEM NO. DESCRIPTION QTY.1 EMPower Unit 1

1a August Module 11b Battery Cover 11c AA Batteries 41d M4-0.7 x 8mm Machine Screws 31e Interior Escutcheon 11f #10-32 x 2-1/8” Machine Screws 21g Mounting Plate 12 Deadbolt Latch 2-3/4” Backset 12 Deadbolt Latch 2-3/8” Backset 1

ITEM NO. DESCRIPTION QTY.3 Deadbolt Screw Guide 14 Deadbolt Trim 15 Deadbolt Extension Collar 16 Deadbolt Cylinder 17 #8 x 3/4” Wood Screws 48 Deadbolt Strike Plate 19 Deadbolt Security Plate 1

10 #10 x 3” Wood Screws 211 August Connect 112 August DoorSenseTM 1

1b

7 810 9

1d 1e

1a

1f

1g

1c

12

35 6

4

7 11 12

Page 5: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

5

DEA

DBO

LT

Door Prep

Door Jamb Prep

214"

2-3/8"or

2-3/4"

.1" DiaEdge

Bore

1"

2-1/8" Dia.Bore

1/8” Deep

234"

1-1/8"

Page 6: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

6

DEA

DBO

LT

Install Latch1

Note: Use only the supplied latch for proper

functionality.

!

Page 7: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

7

DEA

DBO

LT

Install Lock Cylinder

Extension Collar required for thin doors

2

Must use screw guide

!

Page 8: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

8

DEA

DBO

LT

Remove Battery Cover3

Loosen screw on bottom to remove cover.

Page 9: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

9

DEA

DBO

LT

Install Interior Mounting Plate4

Page 10: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

10

DEA

DBO

LT

Check Interior Mounting Plate Alignment5

Center tail piece in mounting plate holebefore tightening.

!

Page 11: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

11

DEA

DBO

LT

Install Interior Escutcheon6

Bolt must be in retracted (unlocked) position

!

Page 12: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

12

DEA

DBO

LT

Testing Operation7

Page 13: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

13

DEA

DBO

LT

Bolt must be in retracted (unlocked) position before installing batteries.

Install Batteries8

!

Page 14: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

14

DEA

DBO

LT

Handing the Lock9

To hand the lock, press the button until you hear one beep

Page 15: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

15

DEA

DBO

LT

9

Set up a lock Connected by August:1. Install DoorSense™2. Connect your Smart Lock3. Set up an August Connect

Go to the August App to Complete Installation

Secure cover by tightening screw on bottom.

Page 16: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

16

SIDEPLATE

EMPowered™ Motorized Smart Lock Upgrade - Connected by August

Keyed Sideplate

Page 17: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

17

SIDEPLATE

What’s in the box

ITEM NO. DESCRIPTION QTY.1 EMPowered™ Unit 1

1a August Module 11b Battery Cover 11c AA Batteries 41d M4-0.7 x 8 mm Machine Screws 31e Interior Escutcheon 11f #10-32 x 2-1/8” Machine Screws 21g Mounting Plate 12 Interior Knob/Lever Assembly 13 #8-32 x 1-1/2” Machine Screws 24 Deadbolt Latch 2-3/4” Backset 14 Deadbolt Latch 2-3/8” Backset 15 Deadbolt Screw Guide 16 Sideplate Exterior Assembly 1

ITEM NO. DESCRIPTION QTY.7 #6 x 1” Oval Head Wood Screw 2 or 48 Deadbolt Extension Collar 19 Deadbolt Cylinder 1

10 Alignment Tool 111 Passage Latch 112 Rosette Mounting Plate 113 Latch Face Plate 114 #8 x 3/4” Wood Screws 815 Latch Strike Plate 116 Deadbolt Strike Plate 117 Deadbolt Security Plate 118 #10 x 3” Wood Screws 219 August Connect 120 August DoorSenseTM 1

1

2

3

1413

14

7

19 20

15

17

45

8 9

6

10

16

18

11

12

1b1d 1e

1a

1f

1g

1c

Page 18: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

18

SIDEPLATE

234"

214"

1-1/8"

1-1/4"

214"

214"

5-1/2”

See Template

2-3/8"or

2-3/4"

1" Dia.Edge Bores

1"

2-1/8" Dia.Bores

23/4”

21/4”

21/4”

21/4”

51/2”

11/4”

11/8”

21/8” Dia.Bores

23/8” or

23/4”Door Prep

Door Jamb Prep

Page 19: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

19

SIDEPLATE

Install Latches1

Note: Use only the supplied latch for proper

functionality.

!

Page 20: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

20

SIDEPLATE

Install Interior Lever/Knob2

Page 21: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

21

SIDEPLATE

Remove Battery Cover3

Loosen screw on bottom to remove cover.

Page 22: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

22

SIDEPLATE

Install Lock Cylinder & Interior Mounting Plate4

Do not install the side plate mounting screws

until a later step.

Must use screw guide

!

!

Extension Collar required for thin doors

Page 23: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

23

SIDEPLATE

Check Interior Mounting Plate Alignment5

Center tail piecein mounting platebefore tightening.

!

Page 24: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

24

SIDEPLATE

Install Interior Escutcheon6

Bolt must be in retracted (unlocked) position

!

Page 25: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

25

SIDEPLATE

Testing Operation7

Test thumb turn and lever function before installing the screws.

!

Page 26: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

26

SIDEPLATE

Install Batteries8

Bolt must be in retracted (unlocked) position before installing batteries.

!

Page 27: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

27

SIDEPLATE

Handing the Lock9

To hand the lock, press the button until you hear one beep

Page 28: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

28

SIDEPLATE

10

Set up a lock Connected by August:1. Install DoorSense™2. Connect your Smart Lock3. Set up an August Connect

Go to the August App to Complete Installation

Secure cover by tightening screw on bottom.

Page 29: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

29

TUBU

LAR EN

TRY SET - SECTIO

NA

L

EMPowered™ Motorized Smart Lock Upgrade - Connected by August

Sectional Entry Set

Page 30: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

30

TUBU

LAR EN

TRY SET - SECTIO

NA

L

What’s in the box

ITEM NO. DESCRIPTION QTY.1 EMPower Unit 1

1a August Module 11b Battery Cover 11c AA Batteries 41d M4-0.7 x 8mm Machine Screws 31e Interior Escutcheon 11f #10-32 x 2-1/8” Machine Screws 21g Mounting Plate 12 Interior Knob/Lever Assembly 13 #8-32 x 1-1/2” Machine Screws 24 Deadbolt Latch 2-3/4” Backset 14 Deadbolt Latch 2-3/8” Backset 15 Deadbolt Screw Guide 16 Deadbolt Trim 1

ITEM NO. DESCRIPTION QTY.7 Deadbolt Extension Collar 18 Deadbolt Cylinder 19 Passage Latch 1

10 Latch Face Plate 111 Decorative Cap 112 #8-32 Flat head Machine Screw 113 Threaded Washer 114 #8 x 3/4” Wood Screws 815 Sectional Entry Set Assembly 116 Latch Strike Plate 117 Deadbolt Strike Plate 118 Deadbolt Security Plate 119 #10 x 3” Wood Screws 220 August Connect 121 August DoorSenseTM 1

14

20 2116

18

17

19

1b1d 1e

1a

1f

1g

1c

1

2

3

14

14

131211

4 5

7 86

910

15

Page 31: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

31

TUBU

LAR EN

TRY SET - SECTIO

NA

L234"

214"

1-1/8"

1-1/4"

214"

214"

5-1/2”

See Template

2-3/8"or

2-3/4"

1" Dia.Edge Bores

1"

2-1/8" Dia.Bores

23/4”

21/4”

21/4”

21/4”

51/2”

11/4”

11/8”

21/8” Dia.Bores

23/8” or

23/4”Door Prep

Door Jamb Prep

Page 32: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

32

TUBU

LAR EN

TRY SET - SECTIO

NA

L

Install Latches1

Note: Use only the supplied latch for proper

functionality.

!

Page 33: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

33

TUBU

LAR EN

TRY SET - SECTIO

NA

L

Install Grip and Interior Lever/Knob2

Page 34: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

34

TUBU

LAR EN

TRY SET - SECTIO

NA

L

Remove Battery Cover3

Loosen screw on bottom to remove cover.

Page 35: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

35

TUBU

LAR EN

TRY SET - SECTIO

NA

L

Must use screw guide

Extension Collar required for thin doors

!

Install Lock Cylinder &Interior Mounting Plate4

Page 36: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

36

TUBU

LAR EN

TRY SET - SECTIO

NA

L

Check Interior Mounting Plate Alignment5

Center tail piece in mounting plate holebefore tightening.

!

Page 37: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

37

TUBU

LAR EN

TRY SET - SECTIO

NA

L

Install Interior Escutcheon6

Bolt must be in retracted (unlocked) position

!

Page 38: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

38

TUBU

LAR EN

TRY SET - SECTIO

NA

L

Testing Operation7

Page 39: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

39

TUBU

LAR EN

TRY SET - SECTIO

NA

L

Install Batteries8

Bolt must be in retracted (unlocked) position before installing batteries.

!

Page 40: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

40

TUBU

LAR EN

TRY SET - SECTIO

NA

L

Handing the Lock9

To hand the lock, press the button until you hear one beep

Page 41: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

41

TUBU

LAR EN

TRY SET - SECTIO

NA

L

10

Set up a lock Connected by August:1. Install DoorSense™2. Connect your Smart Lock3. Set up an August Connect

Go to the August App to Complete Installation

Secure cover by tightening screw on bottom.

Page 42: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

42

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

EMPowered™ Motorized Smart Lock Upgrade - Connected by August

Monolithic/Full Length Entry Set

Page 43: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

43

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

What’s in the box

ITEM NO. DESCRIPTION QTY.1 EMPowered™ Unit 1

1a August Module 11b Battery Cover 11c AA Batteries 41d M4-0.7 x 8mm Machine Screws 31e Interior Escutcheon 11f #10-32 x 2-1/8” Machine Screws 21g Mounting Plate 12 Interior Knob/Lever Assembly 13 #8-32 x 1-1/2” Machine Screws 24 Deadbolt Latch 2-3/4” Backset 14 Deadbolt Latch 2-3/8” Backset 15 Deadbolt Screw Guide 16 Entry Set Exterior Assembly 1

ITEM NO. DESCRIPTION QTY.7 Deadbolt Extension Collar 18 Deadbolt Cylinder 19 Passage Latch 1

10 Latch Face Plate 111 Decorative Cap 112 #8-32 Flat Head Machine Screw 113 Threaded Washer 114 #8 x 3/4” Wood Screws 815 Latch Strike Plate 116 Deadbolt Strike Plate 117 Deadbolt Security Plate 118 #10 x 3” Wood Screws 219 August Connect 120 August DoorSenseTM 1

14

19 2015

17

16

18

1b1d 1e

1a

1f

1g

1c

1

2

3

14

14

131211

45

7 8

6

9 10

Page 44: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

44

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

234"

214"

1-1/8"

1-1/4"

214"

214"

5-1/2”

See Template

2-3/8"or

2-3/4"

1" Dia.Edge Bores

1"

2-1/8" Dia.Bores

23/4”

21/4”

21/4”

21/4”

51/2”

11/4”

11/8”

21/8” Dia.Bores

23/8” or

23/4”Door Prep

Door Jamb Prep

Page 45: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

45

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

Install Latches1

Note: Use only the supplied latch for proper

functionality.

!

Page 46: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

46

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

Install Grip and Interior Lever/Knob2

Must use screw guide

!

Page 47: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

47

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

Remove Battery Cover3

Loosen screw on bottom to remove cover.

Page 48: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

48

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

Install Lock Cylinder &Interior Mounting Plate4

Extension Collar required for thin doors

Page 49: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

49

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

Check Interior Mounting Plate Alignment5

Center tail piece in mounting plate holebefore tightening.

!

Page 50: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

50

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

Install Interior Escutcheon6

Bolt must be in retracted (unlocked) position

!

Page 51: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

51

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

Testing Operation7

Page 52: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

52

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

Install Batteries8

Bolt must be in retracted (unlocked) position before installing batteries.

!

Page 53: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

53

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

Handing the Lock9

To hand the lock, press the button until you hear one beep

Page 54: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

54

TUBU

LAR EN

TRY SET - MO

NO

LITHIC/FU

LL LENG

TH

10

Set up a lock Connected by August:1. Install DoorSense™2. Connect your Smart Lock3. Set up an August Connect

Go to the August App to Complete Installation

Secure cover by tightening screw on bottom.

Page 55: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

55

Hardware Troubleshooting

SymptomDoor is binding

Bolt will not deadlock

Bolt does not extend or

retract smoothly

• Check that door and frame are properly aligned and door is free swinging.

• Check hinges: They should not be loose or have excessive wear on knuckles.

• Check for sufficient clearance of the bolt within the strike-side jamb. Correct this by increasing the depth of the pocket for the bolt. • Check for misalignment of bolt and/or strike which may be preventing bolt from properly entering the strike. With the door open, extend and retract the bolt; if it is smooth, check the strike alignment.

• Bolt and strike are misaligned, see above. • Check the backset of door relative to adjustments already made to bolt.

• Verify proper door preparation and re-bore holes that are too small or misaligned.

• Verify bolt is installed with correct side up (Step 1)

Suggested Action

Cycle lock in both the locked and unlocked positions. If problems are found:

DefinitionsAutomatic Re-lock Time: After a successful code entry and the unit unlocks, it will automatically re-lock after thirty (30) seconds.

Inside Indicator Light: Located on the interior escutcheon. Shows active status (Locked) of lock and can be enabled or disabled in the August Home App.

Low Battery: Battery state is shown on smartphone app.

Privacy Mode: Privacy mode is disabled by default. Privacy mode is enabled/disabled in the August Home App.

Shutdown Time: If the wrong code is entered five (5) times, the keypad will flash for 60 seconds. The lock will not allow operation for 60 seconds.

Volume Setting Mode: The volume setting is set to Low by default; otherwise it can be set to High or Silent in the August Home App.

Page 56: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

56

Programming Troubleshooting

SymptomLock does not respond

- door is open and accessible.

Lock does not respond - door is locked and

inaccessible.

Unit is on for a while then shows no reaction.

Unit Chimes when unlocking with smartphone app, but the door will not

open.

Unit operates to allow access, but will not

automatically re-lock

• Check batteries are installed and oriented correctly (polarity) in the battery case.

• Check batteries are in good condition; replace batteries* if discharged.

NOTE TO INSTALLER AND CONSUMER

While EMTEK has included several features to prevent lockout (low battery warnings), it is still possible for a lockout situation to occur. Because this product has a mechanical override

(a key), EMTEK recommends you carry your keys with you to prevent lockout.

• Batteries may be completely discharged.

• Use your physical key to unlock the door.

• Batteries do not have enough power. Replace batteries*.

• Check door gaps for any foreign objects between door and frame.

• Check to see if Auto Re-lock Mode is enabled.

• Disable Auto Re-lock Mode to lock the door (automatically).• If low battery indicator is indicated in the August Home App (see below), change batteries*.

Suggested Action

* When batteries are replaced. Network Module locks have a real time clock that will be set through the User Interface (UI); it is recommended to verify correct date and time particularly those locks operation under Daylight Saving Time (DST).

Page 57: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

57

Resetting Lock to Factory Default

When lock is reset to factory defaults, all programming features are reset to original default settings (see below).

1. Remove battery cover and batteries.2. Remove the interior escutcheon to access the reset button.3. The reset button (see image) is located beside the PCB cable connector.4. While pressing the reset button (Minimum of 3 seconds) reinstall batteries. Release reset button.5. Replace battery cover.

Factory Settings

SettingsAutomatic Re-lock

Inside Indicator Light

Volume Setting

Lockout Mode

Automatic Re-lock Time

Factory SettingsDisabled

Disabled (Off)

Enabled (Low)

Disabled

30 Seconds

Page 58: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

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FCC INTERFERENCE STATEMENTThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions. (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following

• Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

INDUSTRY CANADA COMPLIANT This device complies with RSS·210 of the Industry Canada Rules Operation Is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Radiation Exposure Statement: This equipment compiles with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

INDUSTRIE CANADA CONFORME Ce dispositif est conforme à la norme CNR-210 d’industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu. y compris un brouillage susceptible de provoquer un fonctionnement indésirable.

Déclaration d’exposition aux radiations: Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôle. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Compliance

Page 59: EMPowered™ - Emtek Products, IncSet up a lock Connected by August: 1. Install DoorSense 2. Connect your Smart Lock 3. Set up an August Connect Go to the August App to Complete Installation

REV 19A 11-08-19

WARNING: This product can expose you to chemicals including lead, which is known to the state of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Copyright © 2019, EMTEK Products, Inc. an ASSA ABLOY Group company. All rights reserved. Reproduction in whole or in part without the express written permission of EMTEK Products, Inc. is prohibited.

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