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  • © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Public

    Empowering a Connected & Digital Workforce

  • Cisco for Oil and Gas

    Plant and field operations

    ICS/SCADA connectivity

    Wireless instrumentation

    Asset monitoring and maintenance

    Shutdown/turnaround optimization

    Workforce enablement

    Mobile OT apps

    Mobile collaboration apps

    Employee location

    Gas detection

    Industrial security

    Cybersecurity

    Physical security

    Industrial security

    Plant and field operations

    Workforce enablement

    © 2019 Cisco and/or its affiliates. All rights reserved.

  • The way we work has changed

    Individuals

    At a corporate

    desk

    Internal interactions

    Agile teams

    Work from anywhere

    Ecosystem collaboration

    to

    to

    to

    increase in the amount of information created by 2020500%

    Social Media Today

    of organizations will offer mobility to workers by 202090%

    Frost & Sullivan

    increase in innovation and creativity with collaboration outside the organization

    35% PGi

  • 4

    Video

    Whiteboard

    Care

    MessageFiles

    Meeting

    Calendar

    Calling

    People

    Our vision to enable radically better teamwork

    AI

    AIAI

    AI

    BEFORE DURING AFTER

  • One User Experience

  • An intelligent device experience for every space and workstyle

  • The application of intelligence and context into the workplace….removing friction, driving employee engagement, increasing productivity, enriching collaboration and allowing

    organizations to optimize their workplace assets and create value

    Cognitive

  • C97-742682-00 © 2019 Cisco and/or its affiliates. All rights reserved.

    Defining cognitive collaboration AI and machine learning in collaborative environments

    Multi-modal Bots and Assistants Computer Vision

    Audio and Speech Technologies Relationship Intelligence

    • Collaboration Assistants

    • Care Assistants

    • Face, Gesture and Object Recognition

    • Noise Detection

    • Speech Integration

    • People Profiles

    • Company Information

  • Complete Collaboration Portfolio Scalable, Flexible, Integrated - Meet the needs of any business

    Mobility | Security | Reliability | APIs and SDKs | Integrations | Intelligence

    Unified Communications Manager

    Team Collaboration

    Cloud On-premisesHybrid

    Messaging Customer CareMeetings Calling

    Webex Edge service

  • HARDWARE

    SOFTWARE

    CLOUD

    Unique to Cisco

    SECURITY

  • Collaboration

    Phones

    Headsets

  • Parthasarathi Kar

    Cisco Expert-on-Demand

    June 17, 2020

    Powered by Cisco Webex

    Technical Business Development Manager Webex Innovation

  • © 2020 Cisco and/or its affiliates. All rights reserved. 13

    Extend your Cisco enterprise grade

    collaboration to your frontline workers

  • © 2020 Cisco and/or its affiliates. All rights reserved. 14

    Need for remote guidance is driving next wave of innovation

    IT mobile and endpoint spending will be dedicated

    to enabling frontline workers.

    of organizations see remote guidance as a

    wearable use case.

    of organizations see hands- free workflows as a key use.

    40% 71% 76%

  • © 2020 Cisco and/or its affiliates. All rights reserved. 15

    Employee ProductivityWorker Health & SafetyBusiness Continuity

    Cisco Expert on Demand

    Knowledge Sharing

    Frontline Workers Remote Experts

    Cisco Webex Expert on Demand solution enables frontline worker with hands free collaboration with remote experts through standard Cisco Webex Teams® on mobile devices, tablets, laptops & Webex video endpoints to see live videos and quickly help frontline worker to solve problems expeditiously.

  • © 2020 Cisco and/or its affiliates. All rights reserved. 16

    Expert on Demand Capabilities

    Frontline Worker Remote Expert

    RealWear HMT-1

    Frontline Worker contact remote expert team and “request help” and get

    connected

    Remote Expert connects with frontline worker and

    guide him to solve the problem

    Webex Devices Cisco Webex Cloud

    • On-Demand Hands Free Collaboration • 1:1 Call & Join Team Calls • Capture, Annotate & Share • Digital Content Access • Enterprise-Grade-Security

    • Calling & Meetings • Share, Annotate & View Content • Record & Refer • Massaging & Team Tools • Enterprise-Grade Security

  • © 2020 Cisco and/or its affiliates. All rights reserved. 17

    RealWear HMT-1 Reality-first, digital second voice-activated collaboration headset

    100% hands free

    Powerful audio with 4 mics and noise cancellation • Performs at 100dB

    Full shift internal battery

    Easy to view • Large field of view (7 inch) • Viewable in bright sunlight

    Ruggedized for any environment • Water resistant (IP66) • Dust tight

    • Drop Proof (2 meters on concrete) • Temperature resistant (-20C-+50C)

    *Model-HMT-1Z1- ATEX ZONE 1 and CSA C1/D1

  • © 2020 Cisco and/or its affiliates. All rights reserved. 18

    Ease of use, security and interoperability are key

    Technical skills gap

    Data sensitivity Interoperability Security Handling data growth

    36% cite a “technical skill

    gap” that prevents them from benefiting from their

    investment.

    27% cite “data sensitivity” from

    increasing concerns over data and IP privacy, ownership,

    and management.

    23% say a lack of interoperability

    between protocols, components, products, and

    systems.

    22% cite security threats, both in

    terms of current and emerging vulnerabilities in

    the factory.

    18% cite handling data

    growth in amount and velocity as well as sense-

    making.

  • © 2020 Cisco and/or its affiliates. All rights reserved. 19

    Empower Frontline Worker Across Verticals

    • Reduced travel expense for experts • Increase frontline worker efficiency • Achieve faster time to resolution • Enable preventative maintenance • Access to specialized expertise on-demand • Enhance frontline safety with handsfree operation

    Seamless & Instant Communication with Experts

    • Faster knowledge transfer & minimize skill gap • Lower operational expenses and travel • Bring in experts and developers into one place • Increase time to development • Shorten the learning curve • Optimize equipment utilization

    Remote training and R&D development

  • © 2020 Cisco and/or its affiliates. All rights reserved. 20

    The Benefits Are Clear

    Simple Improving Employee Experience and Retention

    Effective Faster Onboarding

    Efficient Limiting Downtime & Boosting Productivity

    Cost Saving Lowering Operating Costs

  • Slide Number 1 Cisco for Oil and Gas The way we work has changed Our vision to enable radically better teamwork Slide Number 5 Slide Number 6 Slide Number 7 Defining cognitive collaboration�AI and machine learning in collaborative environments Complete Collaboration Portfolio� Scalable, Flexible, Integrated - Meet the needs of any business � Slide Number 10 Slide Number 11 �Cisco Expert-on-Demand Slide Number 13 Need for remote guidance is driving next wave of innovation Cisco Expert on Demand Expert on Demand Capabilities RealWear HMT-1�Reality-first, digital second voice-activated collaboration headset   Ease of use, security and interoperability are key Empower Frontline Worker Across Verticals The Benefits Are Clear Slide Number 21

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