empowering a connected & digital workforce...employee engagement, increasing productivity,...

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Public

Empowering a Connected & Digital Workforce

Cisco for Oil and Gas

Plant and field operations

ICS/SCADA connectivity

Wireless instrumentation

Asset monitoring and maintenance

Shutdown/turnaround optimization

Workforce enablement

Mobile OT apps

Mobile collaboration apps

Employee location

Gas detection

Industrial security

Cybersecurity

Physical security

Industrial security

Plant and field operations

Workforce enablement

© 2019 Cisco and/or its affiliates. All rights reserved.

The way we work has changed

Individuals

At a corporate

desk

Internal interactions

Agile teams

Work from anywhere

Ecosystem collaboration

to

to

to

increase in the amount of information created by 2020500%

Social Media Today

of organizations will offer mobility to workers by 202090%

Frost & Sullivan

increase in innovation and creativity with collaboration outside the organization

35%PGi

4

Video

Whiteboard

Care

MessageFiles

Meeting

Calendar

Calling

People

Our vision to enable radically better teamwork

AI

AIAI

AI

BEFORE DURING AFTER

One User Experience

An intelligent device experience for every space and workstyle

The application of intelligence and context into the workplace….removing friction, driving employee engagement, increasing productivity, enriching collaboration and allowing

organizations to optimize their workplace assets and create value

Cognitive

C97-742682-00 © 2019 Cisco and/or its affiliates. All rights reserved.

Defining cognitive collaborationAI and machine learning in collaborative environments

Multi-modal Bots and Assistants Computer Vision Audio and Speech

Technologies Relationship Intelligence

• Collaboration Assistants

• Care Assistants

• Face, Gesture and Object Recognition

• Noise Detection

• Speech Integration

• People Profiles

• Company Information

Complete Collaboration PortfolioScalable, Flexible, Integrated - Meet the needs of any business

Mobility | Security | Reliability | APIs and SDKs | Integrations | Intelligence

Unified Communications Manager

Team Collaboration

Cloud On-premisesHybrid

Messaging Customer CareMeetings Calling

Webex Edge service

HARDWARE

SOFTWARE

CLOUD

Unique to Cisco

SECURITY

Collaboration

Phones

Headsets

Parthasarathi Kar

Cisco Expert-on-Demand

June 17, 2020

Powered by Cisco Webex

Technical Business Development ManagerWebex Innovation

© 2020 Cisco and/or its affiliates. All rights reserved. 13

Extend your Cisco enterprise grade

collaboration to your frontline workers


Need for remote guidance is driving next wave of innovation

IT mobile and endpoint spending will be dedicated

to enabling frontline workers.

of organizations see remote guidance as a

wearable use case.

of organizations see hands-free workflows as a key use.

40% 71% 76%


Employee ProductivityWorker Health & SafetyBusiness Continuity

Cisco Expert on Demand

Knowledge Sharing

Frontline Workers Remote Experts

Cisco Webex Expert on Demand solution enables frontline worker with hands free collaboration with remote experts through standard Cisco Webex Teams® on mobile devices, tablets, laptops & Webex video endpoints to see live videos and quickly help frontline worker to solve problems expeditiously.


Expert on Demand Capabilities

Frontline Worker Remote Expert

RealWear HMT-1

Frontline Worker contact remote expert team and “request help” and get

connected

Remote Expert connects with frontline worker and

guide him to solve the problem

Webex DevicesCisco Webex Cloud

• On-Demand Hands Free Collaboration• 1:1 Call & Join Team Calls • Capture, Annotate & Share• Digital Content Access• Enterprise-Grade-Security

• Calling & Meetings• Share, Annotate & View Content• Record & Refer• Massaging & Team Tools• Enterprise-Grade Security


RealWear HMT-1Reality-first, digital second voice-activated collaboration headset

100% hands free

Powerful audio with 4 mics and noise cancellation • Performs at 100dB

Full shift internal battery

Easy to view• Large field of view (7 inch)• Viewable in bright sunlight

Ruggedized for any environment• Water resistant (IP66)• Dust tight

• Drop Proof (2 meters on concrete) • Temperature resistant (-20C-+50C)

*Model-HMT-1Z1- ATEX ZONE 1 and CSA C1/D1


Ease of use, security and interoperability are key

Technical skills gap

Data sensitivity Interoperability Security Handling data growth

36% cite a “technical skill

gap” that prevents them from benefiting from their

investment.

27% cite “data sensitivity” from

increasing concerns over dataand IP privacy, ownership,

and management.

23% say a lack of interoperability

between protocols, components, products, and

systems.

22% cite security threats, both in

terms of current and emerging vulnerabilities in

the factory.

18% cite handling data

growth in amount and velocity as well as sense-

making.


Empower Frontline Worker Across Verticals

• Reduced travel expense for experts • Increase frontline worker efficiency• Achieve faster time to resolution• Enable preventative maintenance • Access to specialized expertise on-demand• Enhance frontline safety with handsfree operation

Seamless & Instant Communication with Experts

• Faster knowledge transfer & minimize skill gap• Lower operational expenses and travel• Bring in experts and developers into one place• Increase time to development • Shorten the learning curve• Optimize equipment utilization

Remote training and R&D development


The Benefits Are Clear

SimpleImproving Employee Experience and Retention

EffectiveFaster Onboarding

EfficientLimiting Downtime & Boosting Productivity

Cost SavingLowering Operating Costs

empowering a connected & digital workforce...employee engagement, increasing productivity,...

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