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    Building PeacePractical Innovations from USIP

    Building Peace no. 2 March 2012

    Empowering Local PeacebuildersStrategies for Effective Engagement of Local Actors

    in Peace Operations

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    Building PeacePractical Innovations from USIP

    Building Peace no. 2March 2012

    Empowering Local PeacebuildersStrategies for Effective Engagement of Local Actors in

    Peace Operations

    Problem Identied

    Peacebuilding operations in conict and post-conict societies often undermine localcapacity, ownership, and sustainability. Theacknowledgedremedyistoempowerlocalactorstotaketheleadinplanningandimplementingprograms,but few empowermentstrategies that work in practice have been documented and explained.

    Action Taken

    Several organizations have recongured empowerment techniques traditionally used forpeacetime development to work in societies emerging from conict.

    Local actors have seized the chance presented by these new approaches to develop and

    implement their own creative solutions to conict. Localownershiphasinturnenabledtheintegrationofothersectorsofsocietyandgovernmentintopeacebuildingactivities.

    Lessons Learned

    Focus on facilitating processes instead of trying to achieve specic outcomes. Successfulinterventionshelpparticipantsopenchannelstodefendtheirowninterests,withtheparticipantsdeterminingthenaldecisionsandoutcomes.

    Design programs to promote learning rather than to yield specic results. Eectiveprogramscreateopportunitiesforparticipantstoseekoutandabsorbknowledge

    criticaltogooddecisionmaking. Dont be deected by political pressures. Evenwell-knownempowermentprinciples(suchasrespectinglocalcounterparts)canbesidelinedifintervenersdonotprioritizethemabovethekindsofpoliticalpressurestypicallyencounteredinconictzones.

    The full text of this report is available at

    http://www.usip.org/publications/empowering-local-peacebuilders

    United States Institute of Peace, 2301 Constitution Avenue, Washington, DC 20037

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    Contents

    Introduction,A. Heather Coyne 7 CaseStudy1GeingtheRightPeopleintotheRoom:

    TheBurundiLeadershipTrainingProgram15Howard Wolpe and Steve McDonald

    Advising Ministries: A Co-analysis Strategy 24NadiaGerspacher

    CaseStudy2Research-BasedDialogue:Guatemalan

    DialogueonSecuritySectorReform 25Bernardo Arvalo de Lon

    Culturally Sensitive Engagement inBougainville 34

    IainCampbellSmith

    CaseStudy3MobilizingCommunityDecisionMaking:TheIraqCommunityActionProgram 37Sally Iadarola and Lindsey Jones

    Peer Mentoring: Training for Entrepreneursin Southeast Europe 48

    PeterRighi

    CaseStudy4BuildingCollaborativeNetworks: IndependentRadioNetworkin SierraLeone 49 Ambrose James

    The Exchange of Skills: USIP Conict

    Management Training in Pakisistan 57 NinaSughrue

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    Main cover photo: Data collectors conduct a womens focus group in the Niger Deltaas part of a 2008 participatory stakeholder evaluation of community developmentagreements. Photograph by Paulinus Okoro. Used with permission by the AfricaCentre for Corporate Responsibility.

    Photo on page 5: Howard Wolpe, in Bakavu in eastern DRC, where he was aendinga training for provincial and military faction leaders in Congo. Photograph by MichelKassa. Used with permission by Michael Kassa.

    The views expressed in this report are those of the authors alone. They do not necessarily

    reect views of the United States Institute of Peace.

    2012 by the Endowment of the United States Institute of Peace. All rightsreserved.

    The Building Peace series reports on innovative work by USIP that has practical

    applications for peacemakers and peacebuilders. The goal is to get useful knowledge

    into the hands of practitioners promptly. Some of the work reported in Building

    Peace is recent, some is ongoing. All of it has been tested, usually in the eld, but

    this is work in progress and feedback is warmly welcomed. Please send all comments

    on this report to Nadia Gerspacher, a senior program ofcer in USIPs Academy of

    International Conict Management and Peacemaking, at [email protected].

    CaseStudy5ParticipatoryStakeholderEvaluation:EvaluationoftheChevron,StateGovernment,andCommunityCompactsintheNigerDelta 59David Plumb

    Adversarial Capacity Building 68 A.HeatherCoyne

    Conclusion:KeystoEngagement 69 A. Heather Coyne

    The Participatory Strategic Planning Index 82GaryBland

    Acknowledgments 83

    AbouttheAuthors 84USIPExperts 87

    AboutUSIP 88

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    Inmemoryofoneoftheleadersintheeldofcapacitybuildingforconictmanagement,HowardWolpe.

    Theresultsofhisinnovativestrategiesandpracticescanbeseeninmanyplacesacrosstheworld.

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    Capacitybuilding,localownership,andsustainabilitylooselycapturedinthealmostclichtermofempowermenthavelongbeencoretenetsforengaginglocalactorsintraditionaldevelopmentprogramming.Theseconceptshavereceivedprominenceinthediscussionofinterventionstopreventorresolveconictandtorebuildsocietiesemergingfromconict.Acrossthespectrumoforganizationsinvolvedinsuchpeaceoperations,fromnongovernmentalorganizations(NGOs)tociviliangovernmentagenciestothemilitary,itisvirtuallyimpossibletondanyonewhodoesnotclaimthattheseconceptsarecentraltothedesignandimplementationandsuccessofinterventions.Butforalltheaentionpaidtotheconceptsofempowerment,therecord

    ofsuccessfullyintegratingthemintointerventionsinconictzonesisdistressinglypoor.

    Inmanycases,thatfailureisduetotheuniquecharacteristicsofconictoperations:conictenvironmentsarenotconducivetotraditionalempowermentapproaches;agenciesleadingconictoperationsoftenlackexperiencewithempowermentprinciples;andtheintensescrutinyofhighlypoliticizedoperationscreatesintensepressureforimmediateresultsthatunderminesempowermentstrategies.

    Inlargepart,however,thefailuretointegrateempowermentintointerventionsisduenottoalackofappreciationoftheprinciplesortotheconstraintsofworkingin

    conictzones,butsimplytoalackofunderstandingofhowtoputthemintopractice.Howcanintervenersengagelocalactorsinconictzonesinwaysthatpromoteownership,capacitybuilding,andsustainability?Whatarethetechniquesforselectingparticipants,establishingtrust,encouragingawarenessofcommoninterests,buildingcollaborativenetworks,andfacilitatingparticipationindecision-makingprocesses,giventhechallengesandgoalsofpeaceoperations?Thelackofpracticalguidelinesiscompoundedbyanincentivestructurethatrewardsdisempoweringactivities,soevenwheregoodstrategiesareknown,theyoftenarenotadopted.

    ThisBuildingPeacereportspotlightspracticalstrategiesforengaginglocalactors

    especiallystrategiesthataddresstheuniqueconstraintsofconictoperations.Byexaminingaseriesofcasestudiesoncreativeengagementmethodologiesthatseektoempowerlocalactors,thisreportdrawsoutcommonthemesandelementsofeectiveengagement.Althoughallpractitionersknowthatinterventionsmustbedesignedforaspeciccontext,basicelementsaswellasrespectfortheseelementsinincentive

    Introduction

    A. Heather Coyne

    7

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    8 Empowering Local Peacebuilders

    Building Peace No. 2

    structurescanbeincorporatedintoavarietyofinterventions.Suchinclusionwillstrengthentheabilityofinterventionstofreethepotentialoflocalactorstodrive,manage,andsustaintheirownsolutionstoconict.

    The Challenge of Effective Engagement

    TheoperationsinIraqandAfghanistanhavehighlightedtheweaknessesinengagementmethodologiesandpractice.Itisamaerofargumentwhetherinternationalintervenershaveemployedoperationseectivelyevenintraditionaldevelopmentcontexts,butresultshavebeenundeniablypoorinIraqandAfghanistan.Inthevastmajorityofactivitiesinthesecounties,programminghasnotpromotedlocalownership,capacity,orsustainabilitybutratherthereverse.Theconsequenttollonresources,credibility,andpublicsupportforoperationshasthreatenedthepotentialforsuccess.Lookingbackatotherpeaceoperations(abroadtermthatincludesconictmanagement,peacemaking,andstabilityandreconstructioneorts),onecanseesimilarshortcomings.

    Theineectivenessofpeaceoperationsispartlyexplainedbythedynamicsofworkinginconictzones.Afundamentalcharacteristicofempowermentisconsultation.Butrelianceonconsultationischallenginginsituationswhereinteractionorassociationwithinternationalintervenersputsparticipantsindanger.Inaddition,insituationswherepowerstructuresareviolentlycontested,empowermentoflocalactorsrisksstrengtheningonewarringpartytothedetrimentofanother,feedingconict,withtheinterventionitselfbecominganotherresourceoverwhichtoght.

    Empowermentconceptshaveprovendicultforcertainorganizationalcultures

    particularlythemilitarytoadoptandimplement.PeaceoperationsinIraqandAfghanistan,andearlierinterventionsintheBalkansandelsewhere,havereliedheavilyonmilitaryforce,withmilitaryactorstakingtheleadevenoneconomicandsocialdevelopmentactivities.Thisdependenceonmilitaryforcehasputempowermentatriskbecausemilitaryorganizationalcultureisoftenatoddswiththerequirementsofcapacitybuilding,localownership,andsustainability.Militaryorganizationsvalueswiftactionandresults,valuesthatconictwiththeneedtobuildprocessesandtoallowforindividualandinstitutionallearningovertime.TheU.S.militaryinparticularencouragescandoandtakechargeaitudes.Acandoaitudedictatesndingwaystoachievespeciedoutcomes,oftentothedetrimentoflonger-termeortstobuildlocalsupportanddecision-makingprocesses,whereasatakechargeaitudecan

    interruptlocalleadershipandunderminelocalownershipwhenmilitarypersonnelstrivetogetthingsdonetheirway.

    Thismindsetisnotlimitedtothemilitary;itissharedbycivilianagencieseagerforimmediate,reportableresultsinpost-conictreconstructionoperations.Manyagenciesinvolvedinpeacekeepingeortshaveextensiverelevantsubjectmaerexpertisebut

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    Empowering Local Peacebuilders 9

    lessfamiliaritywiththeimperativesofsustainableknowledgetransfer.Castintheroleofadvisersandtrainers,intervenersoftenfallbackonwhattheyknowbest:activeinvolvementinshapinganddirectingpolicyoutcomesattheexpenseofcapacitybuilding.

    Eventhosewithextensiveexpertiseindevelopmentandknowledgetransferandwhoshouldknowbeerfeelthepressureinhighlypoliticizedoperationstoshowinstant,easilyvisibleprogress.Thispressuretoshowresultsisnotabadthinginitself;theproblemispressuretoshowmoreresultsthancanbeachievedorresultsthatareultimatelycounterproductive.Forexample,theU.S.AgencyforInternationalDevelopment(USAID)faceddemandstochangeitstraditionaloperatingprocedurestoaccommodatethepoliticalexigenciesofIraqandAfghanistanandpassedthosepressuresontoitsimplementingpartners.Thescrutinyandpressureaectedtheabilityoforganizationstoconductprogrammingthatsupportslocalempowerment,withamateursandexpertsalikeforcedtoshort-circuittime-provenapproachesand

    principles.ThesepressuresarenotconnedtoAfghanistanandIraq.Evenoutsidesuchhighlypoliticized,high-pressureenvironments,conict-relatedprogrammingincludingconictmanagement,development,humanrights,anddemocracyinitiativesstrugglestoavoidthetemptationofanexcessiveemphasisondeliveringspeedy,superciallyquantiableresultsattheexpenseofsustainableempowerment.

    Imposing solutions: U.S. soldiers in Baghdad explain a plan for relocatingdisplaced persons. Photograph by A. Heather Coyne, 2003. Used withpermission by A. Heather Coyne.

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    Building Peace No. 2

    Toward More Effective Engagement

    Practitionerscoulddebateendlesslywhetherthefailuresineectiveengagementareaributabletocircumstances,organizationalculture,orpoliticalwill.Butanother,morepracticalfactorisatworkthatpractitionerscanmoreconstructivelyaddress:howdoes

    oneactuallyengageeectively?Howdoesonefosterprocessesanddynamicsthatwillallowlocalactorstomakeandsustaintheirowndecisions?Giventhechallengesofconictenvironments,thelackoffamiliarityofsomeorganizationswithempowermentprinciples,andtheconstraintsofthepoliticizedoperations,aretherepracticalstrategiesthatpractitionerscanadopttoadvanceempowerment?

    Plentyofinformationisavailableonhownottoengageandwhatpitfallstoavoid;forexample,Dontassumethatifyoubuildit,theywillcome.Dontswaylocalprioritizationbyindicatingwhichtypesofprojectsyouwanttofund.Dontassumethatagreementwithyourproposalindicatescommitment.Muchlessexistsintheway

    ofconcreteguidanceonhow toengagelocalactorsinwaysthatpromoteempowerment.

    ThisBuildingPeacereportaemptstomovethedebatebeyondarecitationoftheimportanceofempowermentbyexploringpracticalmethodologiesforcapacitybuilding,localownership,andsustainability.Inincludescasestudiesthatdescribeparticularmethodsofengagement,documentingprogrammaticapproachesforselectingparticipants,establishingtrust,encouragingawarenessofcommoninterests,buildingrelationshipsandcollaborativenetworks,andfacilitatingparticipationinandownershipofdecision-makingprocesses.Thecasespresenteddemonstratetechniquestointegratelocalactorsintoeveryphaseofaproject,frominitialconceptiontoplanning,implementation,andevaluation.

    Thisreportdoesnotprovideanexhaustivelistofapproaches;thevecasesfeaturedhereareillustrativeofthevarietyofengagementtechniquesthatbuildcapacity,ownership,andsustainability.Thecaseswereselectedbasedoneachimplementersconsciousdecisiontoprioritizeactiveleadershipoflocalactorsaboveanyotherfactorssuchasspeed,eciency,orreachoftheproject.Theseimplementersarticulatedamethodologyfordeliberateempowermentandcantraceoutcomesandeectsbacktotheengagementtechniques.Althoughallthecasesuseacombinationofmethodstoempowerlocalactors,eachcaseillustratesakeyengagementmethodology,summarizedbelow.Thecasestudiesareintendednottoassesstheoverallimpactorsuccessoftheinitiativebuttodescribeapproachestoengagementthatbuildlocalownership.

    Thecasesaremostlylimitedtoaparticulartypeofengagement:thatofinternationalthirdpartiesbringingdedicatedresourcesforsocialprojects.Itishopedthatthis

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    descriptionofafewcreativestrategieswillinspirefurtherinnovationforawiderrangeofinitiativetypes,includingtraining,mentoring,andadvising,technicalassistance,andgrantmaking.

    Case Study 1. Geing the Right People into the Room: The Burundi Leadership TrainingProgram. Woodrow Wilson International Center for Scholars

    HowardWolpeandSteveMcDonaldexaminethestrategicselectionandrecruitmentofparticipantstodevelopbuy-intoaninitiativefromthestartaswellastoensurethatparticipantscametotheprogramwiththemindsetnecessaryforittosucceed.ThegoaloftheWoodrowWilsonCentersBurundiprojectwastobuildthecollaborativecapacityofandtrustbetweenkeyleaderswhohadtheabilitytodirectorinuenceBurundisrecoveryanddemocratictransition,helpingtocreateanetworkthatcouldworktogetheracrossethnicandpoliticaldivides.

    Case Study 2. Research-Based Dialogue: Guatemalan Dialogue on Security Sector Reform.Interpeace

    BernardoArvalodeLonpresentsaresearch-baseddialogueapproachtocreatinganenvironmentthatallowsforrelationshipbuildingandforcommonintereststoemerge.Immediatelyafterthecivilwar,theenvironmentinGuatemalawasantitheticaltoatraditionaldialoguebetweenstakeholders.Interpeaceorganizedaresearchprojectonsecuritysectorreformthatcreatedanew,neutralspaceinsocietywhereconstructiveengagementbetweenthepartiescouldtakeplace.

    Case Study 3. Mobilizing Community Decision Making: The Iraq Community Action Program.ACDI/VOCA

    SallyIadarolaandLindseyJonesdescribeacommunitymobilizationprocessthatenablescitizenstoprioritize,select,andimplementinfrastructureprojectstoaddressunderlyingdriversofconict.Usinglocalstaasmobilizersandinvolvinglocalleadersandgovernmentocialsthroughouttheprocess,theIraqCommunityActionProgram(ICAP)engagesIraqicommunitiesinadecision-makingprocessonwhattheycandoforthemselves,buildingontheirownstrengthsandcontributingtheirownresources.Outsidesupport,althoughnecessary,isstructuredinawaythatdoesnotdominatetheprocess.

    Creative strategies will inspire further innovation.

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    Building Peace No. 2

    Case Study 4. Building Collaborative Networks: Independent Radio Network in Sierra Leone.Search for Common Ground

    AmbroseJamestellsthestoryoftheevolutionofasuccessful,collaborativenetworkof

    localradiostationsthroughthefacilitationandgradualtransferofcapacity.SearchforCommonGroundsupportedthedevelopmentofthenetworknotthroughadirectiveinterventionbutthroughcontinualencouragement,facilitationofcommunicationamongmembers,andcarefulapplicationofresourcesotherwiseinaccessibletothenascentgroup.

    Unliketheothercasestudies,thisexampledoesnotdemonstrateaformalized,articulatedmethodologyasmuchasitvalidatesastyleofinteractionmostlyhands-o,notdirective,butcontinuousengagementwithandencouragementofanorganicdevelopmentprocessdrivenbylocalactors.

    Case Study 5. Participatory Stakeholder Evaluation: Evaluation of the Chevron, StateGovernment, and Community Compacts in the Niger Delta. Consensus Building Institute

    DavidPlumbpresentsaparticipatorystakeholderevaluationdesignedtobuildthecapacityofstakeholderstoshapeandparticipateindecisionmakingoncommunitydevelopmentfundsprovidedbyChevronNigeriaLtd.TheConsensusBuildingInstituteusedahighlyparticipatoryapproachinwhichstakeholdersweredirectlyinvolvedinandresponsibleforthedesignandimplementationoftheevaluationaswellastheanalysisofresults.

    ThisBuildingPeacereportalsoincludessixfeatureboxeshighlightingcreativetechniquesforengagement:

    A Co-analysis Approach.Aco-analysisapproachcanenhanceatrainingandmentoringstrategyinafragilestate.

    Culturally Sensitive Engagement.TheBougainvillePeaceMonitoringGroupbuilttrustthroughmusicintheaftermathofcivilwarinPapuaNewGuinea.

    Peer Mentoring.TheCenterforEntrepreneurshipandExecutiveDevelopmentprovideslocalmentorstotrainentrepreneursinpost-conictareasofSoutheastEurope.

    The Exchange of Skills.TheUnitedStatesInstituteofPeaces(USIP)conictmanagementtrainingprograminPakistanfosteredanenvironmentinwhichlocalactorscoulddrawonexpertisefromexternalactors.

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    Adversarial Capacity Building.CoalitionforcesinIraqusedroutineinteractionswithlocalactorstostrengthenlocalcapacitytodealwithauthoritiesandcreateasafespaceforlocalactorstoexperimentwithnewrolesandskills.

    The Participatory Strategic Planning Index.RTIInternationalsindexisatoolfor

    evaluatingtheleveloflocalparticipationinaninitiative.

    Thiscollectionofcasespresentsanopportunitytoidentifycommonthemesandelementsthatcharacterizeeectiveengagement.ThisBuildingPeacereportthussummarizesthemesforpractitionerstoincorporateintofutureinterventiondesign.Alltheprogramspresentedherearecharacterizedbyanemphasisonprocessoverproducts:theyenablethedevelopmentofinstitutionsandrelationshipsoverappropriatetimeframesratherthantryingtoproduceapredeterminedresult.Localactorsshapetheoutcomeandoftendeterminethenatureofanynalproductthemselves.Thestudiesalsoillustratetheimportanceofinvestmentinlearningbyparticipants,buildingrespectfulpartnerships,andgivingprimacytothelocalcontext.

    Toward More Effective Institutions

    Mostofthecasespresentedherereectaninstitutionalcommitmenttotheprinciplesofempowermentbytheorganizationsbehindtheinterventions.Themethodologiesdescribedwerenotadhoctacticsbutemergedoutoflongexperienceandgradualrecognitionandincorporationofstrategiesthatenhancethoseprinciples.Eachinterventionwasdesignedconsciouslyandspecicallytodrawoutlocalleadershiporanopportunitywascapitalizedonbyindividualswhowerewelltrainedintheprinciplesandappliedthemasamaerofcourse.

    Thereisareasonforthis.Sustainableapproachesthatbuildlocalownershipandcapacityarelonger,harder,andlesstangibleintheirresultsthanshort-term,unsustainableapproaches.Therefore,anorganizationalmindsetandstructurearerequiredthatacceptthisfact;intervenersmustbewillingtoprovidethesustainedandrestrainedsupportnecessarytolettheprocessreachitspotential.

    Thisdoesnotmeanthatindividualscannotuseempowermentstrategieseveniftheirorganizationsdonotfullygrasporadheretoempowermentprinciples.Itdoesmean,though,thatwithoutaninstitutionalcommitmentbehindthem,practitionersarelikelytoencounterresistance,impatience,orconfusionaboutwhattheyareachieving.They

    riskbeinghijackedorpressuredtospeeduportakemoreactiveroles.Ultimately,eectiveempowermentdependsnotonlyontheindividualsincorporatingorinventing

    All the programs presented here are characterized by anemphasis on process over products

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    Building Peace No. 2

    engagementstrategies,butalsoontheirhomeorganizationschangingthewaytheyincentivize,measure,andjudgesuccess.

    Takingthisargumentfurther,successinpeaceoperationsdependsonchangingthe

    mindsetbehindinterventions.Althoughthedebateonwhetherandhowtoundertakemajorstabilizationandreconstructionoperationscontinues,mostpractitionerswouldagreethatinterventioninconictzonestopromotegovernance,development,andreconciliationislikelytobeastandardfeatureofforeignpolicyintheforeseeablefuture.Governmentsarethereforedevotingmoreaentiontobuildingtheirowncapacitytoconductsuchoperations.Buttheseeortstendtofocusonthesubstanceofstatebuildingratherthanontechniquesforfacilitatinglocallyownedandmanagedprocesses.Insteadoftrainingpersonneltoreforminstitutionsandmakenewpolicyforconictcountries,eortsshouldbefocusedontrainingintervenerstobecatalystsforchange.Intervenersshouldbeadviserswhocanfacilitateprocessesinwhichlocalactorstakeresponsibilityforchangingtheirownsystemsinwaysthattheydene

    themselves;eectivelybuildcoalitionswithotherlike-mindedpeople;takeadvantageoffair,inclusiveforumstodebateandpursuecompetingagendas;anddrawonoutsideexpertiseandbestpracticesbecausetheythemselvesseethevalueinusingandreningthatknowledgefortheirownpurposes.Theroleofintervenersinpeaceoperationsshouldnotbetolead;itshouldbetoempowerthelocalpopulationtakethelead.

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    Case Study 1

    Getting the Right People into the Room

    The Burundi Leadership Training Program

    Howard Wolpe and Steve McDonald

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    Burundioersagraphicillustrationofacountrywhoseleadershave,fordecades,seenthemselvesinthegripofalife-and-deathstruggle.Ahistoryofintercommunalmassacres,includinggenocide,combinedwiththepostindependencedominationofasubsetoftheTutsiminorityoverthemajorityHutupopulation,haveproduceddeep-seatedsuspicionsandmistrustamongelites.Moreover,thecountrymustcontendnotonlywithanethnicallypolarizedurbanleadershipclass,butalsowithahuge

    gulfbetweenthecountryspoliticalclassandadeeplyalienated,largelyrural,population.1

    Attheonsetofthethree-yearpoliticaltransitionestablishedbytheArushaPeaceAccordofAugust2000,allfourofthekeypoliticalimperativesforasustainableBurundianpeaceandsuccessfulpostwarreconstructionanewinterdependence-armingparadigm,trustamongkeyplayers,cooperativepoliticalrhetoric,andconsensusontherulesofthegamewerelargelyabsent.Althoughtherewereplentifulexamplesofgrassrootsreconciliation,attheleadershipleveltherewaslilesenseofcommongroundamongTutsi,Hutu,andTwa.Trustinginterethnicrelationshipsweretheexception

    ratherthanthenorm;notwithstandingtheirformalacceptanceofpower-sharingarrangementsnegotiatedinArushaandafterward,theprincipalpartiesseemedtoagreethattherulesgoverningthemanagementoftheirinteractionswereexceedinglyfragile.

    UnderthedirectionoftheWoodrowWilsonInternationalCenterforScholarsandwiththesupportoftheWorldBanksPost-ConictFundandsupplementaryassistancefromUSAIDsOceofTransitionInitiatives,theBritishDepartmentforInternationalDevelopmentandtheEuropeanCommunity,theBurundiLeadershipTrainingProgram(BLTP)wasdesignedandestablishedtoassistinBurundisfragilepeaceprocess.Thecapacity-buildingprogram,originallyfundedforeighteenmonths,wasanationaltrainingprogramexplicitlydesignedtobuildacohesive,sustainablenetworkofleaders

    whocouldworktogetheracrossallethnicandpoliticaldividesinordertoadvanceBurundisreconstruction.Ratherthanfocusingontheacquisitionoftechnicalskills,asothercapacity-buildingprogramstendtodo,thisprogramsoughttobuildthecollaborativecapacityofleaders.BLTPworkshopsfeaturedtrainingininterest-basednegotiations,communications,mediation,conictanalysis,strategicplanning,andthemanagementoforganizationalchange.

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    The Strategic Challenge

    ThekeytobuildingcollaborativecapacityandtheprimarychallengefortheWilsonCenteranditslocalpartner,theBLTPistogettherightpeopleintotheroom,thatis,keyleaderswithinallsocialandinstitutionalsectorswho,byvirtueoftheirformalroles

    ortheirinformalinuence,couldstrategicallyimpact,forbeerorworse,thecourseofdemocratizationanddevelopment.

    SometimesasinglecountryoraninternationalinstitutionsuchastheUnitedNationsortheWorldBankwillhavesucientleveragetosecuretheparticipationofkeyleaders.Inothersituations,aparticularlycredibleneutralpersonorinstitutionwithinthesocietymaykick-starttheprocess.Onoccasion,however,itmaybenearlyimpossibletondaneutralthirdparty,eitherwithinthecountryorwithintheinternationalcommunity,withsucientcredibilityandgravitas.

    Atthesametime,theprocessusedtoidentifyandrecruitkeyleadersmustbeseennotasaprocessmanipulatedbyexternalactorsbutasaprocessthatisanaccuratereectionoftheviewsoftheprotagoniststotheconict.InBurundi,thetrainingprogramcametobeseenasownedbytheindigenouspartiesandasagenuinepartnershipbetweenthepartiesandtheinternationalteammountingtheleadershiptrainingprogram.Withoutsuchlocalcommitment,peacebuildingandconicttransformationeortscannotbesustainable.

    TheWilsonCenterBurundiprojectcreatedastrategicselectionprocesstogettherightpeopleintotheroominamannerthatbuiltownershipoverthetrainingprogrambythepartiesandensuredthattheselectedleadersparticipatedintheworkshops,not

    tonegotiateorposture,buttobuildtheirowncapacitiesandrelationshipstomovetheprocessforward.

    Securing Burundian Buy-In

    TwomethodswereusedtoobtainthebroadestpossibleBurundianbuy-intotheproject.First,theWilsonCenterprojectmanagersheldalmostonehundredmeetingsovertwomonthswithBurundiansfromallpoliticalperspectivesgovernmentandcivilsociety,aswellasthemilitaryandrebelgroups.TheseriousnessandcredibilityoftheproposedventurewereenhancedinBurundianeyesbytheprojectdirectorsve-yearinvolvementwiththeBurundianpeaceprocessasaspecialenvoy,bytheWorldBanksnancialsponsorshipoftheinitiative,andbytheneutralityandstatureoftheimplementingpartner,theWashington-basedWilsonCenter.TheseconsultativemeetingsresultedintheendorsementoftheBLTPbyvirtuallyallBurundianstakeholders.

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    Second,twoBurundianswerebroughtintotheprojectmanagementteamattheprojectsinceptionbothhighlyrespectedandtrustedindividualswhoenjoyedthecondenceofvirtuallyallBurundianinstitutionsandpoliticalfactionsandlentimmediatecredibilitytotheinitiative.IndependentconsultantEugeneNindorera,

    aformerministerofhumanrights,broughttotheprojectnotonlyhisconsiderablepersonalstatureandaccesstoallfactionalleaders,butalsoexceptionalpoliticalinstinctsandananalyticgraspofBurundianpoliticaldynamics.BLTPocemanagerFabienNsengimana,aformerteacherandcivilservantwithextensiveexperienceintheoceofthepresidency,is,likeNindorera,oneoftherareBurundianswhohastranscendedhissocietysethnicpolarityandisacceptedasanhonestandtrustedinterlocutorbyall.

    Selecting Leaders Strategically

    Toachievemaximumpossibleimpactintheshortestamountoftime,theonehundredleaderswhowereinitiallyinvitedtoparticipateinthisinitiativewerestrategically

    selected.InthecourseoftheprojectmanagersmeetingswithabroadrangeofBurundianstakeholders,asdescribedabove,eachinstitutional,faction,orconstituencyleader,afterhearingafullexplanationoftheprojectandtheworkshopmethodology,wasrequestedtodrawuphisorherownlistofleaderswhoheorshewouldmostliketoseeinvolvedintherstworkshopofthetrainingprogram.Membersoftheinitialgroupwereaskedtonominateonlypersonswho,byvirtueofthepositionstheyheldortheinuencetheywieldedintheirrespectivegroups,hadthecapacitytoshapeBurundisfuture.BecauseoftheneedtoaddresssimultaneouslynotonlytheethniccleavagedividingBurundianelitesbutalsothehugechasmbetweenelitesandthecountryspopulation,halftheparticipantsweredrawnfromthepoliticalclassthe

    governmentandthepoliticalparties,thearmy,andalltherebelorganizationswhiletheotherhalfcamefromcivilsociety(churches,womensorganizations,academia,media,youth,laborunions,andthebusinesscommunity).TheWilsonCentermanagersaskedtheinitialgrouptosuggestnamesofpoliticalelitesandcivilsocietyleadersfromacrossthepoliticalspectrumandtoensureanethnic,geographic,andgenderbalanceaswell.

    Membersoftheinitialgroupwereassuredthattheirsubmissionswouldbetreatedcondentially,sharedonlywiththemanagementteam.Thenalresponsibilityforparticipantselectionwouldliewiththeprojectmanagers,whowouldensurethatthecompositionofeveryworkshopgroupsatisedtheneedforethnic,regional,and

    genderbalanceaswellassectoralinclusivity.ButthesubmissionswouldserveasanimportantguideastowhoBurundiansbelievedweremostcapableofsignicantlyinuencingtheircountrysfuture.Theprojectmanagersreceivedalargenumberofresponsestothisrequestthatwhichallowedthemtodrawupadatabaseofalmostfour

    The key to bulding collaborative capacity . . .is to get the right people into the room

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    hundredpersons.Aquickperusalshowedindividualswhowerenamedrepeatedlyascriticalplayers,forbeerorworse.Includedweresomespoilers,individualsseenbytheinternationalcommunityascomplicitinpastnegativeactionsorresistanttochange.Whentheprojectmanagerssawthesenamesappearoverandoveragain,

    theydecidedtoincludethem.Theseindividualswereamongthosewhoweremosttransformedbythetraining.

    Framing the Invitations to Prospective Participants

    Invitationstoparticipateintheprojectemphasizedfourthemes:

    TheinviteeisoneofaselectgroupofaroundonehundredleadersidentiedbyotherBurundiansasindividualswhoseinuenceandstaturearesuchthattheyhavetheabilitytoshapethefutureoftheircountry.Participantsreportedthatthisframingunderlinedtheimportanceoftheeortandimbuedtheleaderswithasenseofresponsibilitytocommittotheprogram.

    Leadersareinvitedtoparticipateintheirpersonalcapacities,notasrepresentativesoforganizationsorinstitutions.Thisenabledparticipantstofeelfreerandmoreopenwitheachotherwithintheworkshopseventhoughtheyknewwhotheotherparticipantswereandwhattheiraliationswere.

    Thetrainingworkshopsarenotnegotiatingvenues;rather,theyarepartofaleadershipcapacity-buildinginitiativedesignedtostrengthentheindividualleadershipskillsofBurundianleaders.Thisformulationhelpedtodepoliticizetheproject,makingiteasierforpeoplewhohadbeendemonizedinthecourseoftheirconicttobegintore-engagewithoneanotherandprovidinganexcuseforthosewhoresistedearlieropportunitiesforintergroupdialoguetoparticipate.

    Theworkshopswillbeprivate,withnopublicityorpresscoverage.(Muchlaterintheprocess,participantsdecidedtomaketheprojectpublic,butthiswasaftertheyhaddevelopedcooperativeworkingrelationshipsandwantedtoreassurethepublicthattheirleaderswereworkingacrosspoliticalandethniclines.)

    Securing International and Regional Buy-In

    Consultationswereheldwithalldonorgovernmentsandtheregionalgovernmentsthat

    wereresponsibleforthetransitionestablishedbytheArushaPeaceAgreement.ItwasimportanttoensuretheirfullunderstandingoftheobjectivesoftheBurundiprojectandtoreceivetheiranalysesofevolvingpeaceprocessdynamics.Ontheinternationalfront,Europeanpowersinparticularhadbeenkeyplayersinthepeaceprocessandwere,

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    ofcourse,potentialdonorsdownthelineforexpandingthework.TheregionalstateswerestillspearheadingtheapplicationofthepeaceagreementparticularlyTanzania,Uganda,andSouthAfricaorgivingsanctuarytorebelgroupstheDemocraticRepublicofCongo,Kenya,andTanzaniasoitwasimportantthatallplayers

    understoodthecomplementarynatureoftheprojectandthattheBLTPworkshopswouldneverbecomeanalternativenegotiatingvenue.Theprojectmanagersmetwiththepresidentsofeachofthosecountries,aswellasotherkeydiplomatsandocialsintheirfacilitationteams,andfoundtheSouthAfricansparticularlyenthusiasticaboutthetraininginitiative,believingthatthisworkwithadiversegroupofBurundianleaderswouldcomplementandstrengthentheireortsatfacilitatingfurthernegotiatedagreements.TheTanzaniansandUgandansweresimilarlyreceptive.

    Ensuring Program Sustainability

    Burundianshadextensiveexperiencewithwell-intendedtraininginitiativesthatlacked

    anyfollow-throughorsustainability.ProjectmanagersemphasizedthattheBurundiprocesswasdesignednotasaseriesofdiscretetrainingsessionsbutasacontinuingprocessdirectedtothedevelopmentofasustainable,cohesivenetworkofBurundianleaders.Thisissuewasdiscussedopenlywithalltheleadersandwasoftenmetwithacynicalresponsethatleadershadseendonorscomeandgobutneverstayinvolved.Theprojectmanagersverballyassuredtheleadersotherwise,andtheinvitationstoparticipantsunderscoredthefactthatthiswasnottobeaone-oeventbutratherpartofaprocessofleadershipdevelopmentandnetworkingthatwouldbringtheparticipantstogethereverytwoorthreemonthsforexercisesmeanttobroadentheirleadershipskillsanddeepentheirpersonalrelationships.Overtime,threegroupsof

    participatingleaderswouldundergoaseriesofworkshopsandthenbemergedintoasingleleadershipnetworkwithreinforcingsocialandprofessionalinteractions.Theparticipantsprobablywerenotsanguinethatthistransitionwouldhappen,butafterthesecondandthirdworkshops,theprojectmanagersandtrainingteamscouldseeadramaticchangeincomfortoftheparticipantsandcondencethattheWilsonCenterandBLTPwereinitforthelonghaul.

    Toensurethatthetransitiontoaleadershipnetworkwasarealisticobjective,theWorldBanksPost-ConictFundprovidedstart-upfundingforaseriesofworkshopsthatwouldbeorganizedoveraneighteen-monthperiod.Inaddition,projectmanagersreceivedassurancesfromanumberofdonorswhowereinvolvedinBurundithat,

    astheleader-participantsbegantodevelopconcreteprojectsofeconomicrecoveryorothersector-speciccapacitybuilding(suchassecuritysectorreformorelectionspreparations),additionalfundswouldbemadeavailableforfurthertrainingortomeetotherprojectresourcerequirements.

    Invitations . . . underscored the fact that this was notto be a one-o event but rather part of a process

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    Results of the Strategic Selection Process

    TheBurundiprojectsucceededinaractinganethnicallybalancedanddiversegroupofkeyleadersfromvirtuallyeverysocialandinstitutionalsector,governmentandnongovernment,civilianandmilitary.Becauseoftheprojectsintentiontoaddress

    simultaneouslyboththeethnicdividewithinthepoliticaleliteandthewidegulfbetweenthecountryspoliticalclassandtherestofthepopulation,BLTPparticipantsweredrawninalmostequalmeasurefromthepoliticalclassandcivilsociety.Participantsfromthepoliticalclassincludedanumberofhigh-rankingmilitaryandpoliticalleaders,suchasaminister,thearmychiefofsta,atopgeneral,thepresidentoftheConstitutionalCourt,therstvice-presidentoftheSenate,aformervicepresidentofthecountry,aprovincialgovernor,andanumberofparliamentarians.Sixofthesevenrebelgroupswererepresented,aswerealltheprincipalpoliticalparties.EventheNationalLiberationFront,theonearmedgroupstilloutsidethepeaceprocess,saidthatitwelcomedtheBLTPandhopedtojoinitoncesecurityconditionspermied.Civilsocietyrepresentatives

    weredrawnfromacademia,themedia,theyouth,business,laborunions,andseveralgrassrootsrelief,humanrightsandwomensorganizations.BoththeCatholicandthePentecostalchurcheswererepresented.Catholicparticipantsincludedabishop,apriest,anun,andthesecretary-generaloftheBurundiCatholicPeaceandJusticeCommission.

    Creating a Climate for Participation

    AlthoughtheBurundiprojectsucceededingeingtherightpeopleintheroom,italsohadthegoaloffosteringownershipofandinterestinthetraining,andthustherstfewdayswerecriticalforcementingeectiveengagementoftheparticipantsintheprocess.

    Aprincipaltrainingobjectivewastoformaclimateofmutualtrust.Sustainableagreementsamongcompetingpartiesrequirenotonlyasenseofsharedinterestsbutalsoasetofworkinghumanrelationships.Thismeansparticipantsmustconsideroneanotherdiscreteindividuals,notmerelymembersofhostilegroups;italsomeansthateachparticipantisabletoputhimselforherselfintotheshoesoftheother.Inpost-conictsocieties,protagonistsarefamiliarwitheachotheroftentheyhavebeenschooledtogether,servedinpastgovernments,havefamilialconnections,andmeetatthesameclubfordrinks.Butinreality,thesepeopledontreallyknoweachotherandassumecharacteristicsormotivationsaboutothersthatarebornofdistortedperceptions,stereotypes,andknownpastaliations.

    DuringtherstfewdaysoftheinitialBLTPretreatworkshop,virtuallynoreferencewasmadetoreal-worldBurundiortocurrentpoliticalissues.Thiswasintentional.TobeginwithadiscussionofBurundianproblemsandconictswouldbetoinvitetheparticipantstoseeeachotherintermsoftheiradversarialidentities,aviewthatwouldbecounterproductivetothetrainingobjectiveofenablingtheparticipantstorelatetooneanotherasindividuals,notsimplyasactorsinanethnicallydened

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    politicalconict.Theworkshopwouldbeasafeenvironmentinwhichindividualsfeltcomfortabletakingcertainrisks,openinguptoeachother,andexploringnewwaysofrelatingtooneanother.Afterafewdaysofinteractivecommunicationsandnegotiationexercises,includingSIMSOC(simulatedsocietyexercise),therewasaperceptible

    lesseningofethnicsensitivities.Asparticipantsdevelopedskillsinactivelisteningandexpandedtheirunderstandingoftheconditionednatureofaitudesandperceptions,theybegantorelatetoeachotherasindividualsandtoidentifycommoninterestsandaspirationsofwhichtheywerepreviouslyunaware.Theywerenowabletoturntotherealworldandtocollaborateinanalyzingcommonproblemsandidentifyingpossiblesolutions.Towardthisend,aportionofeveryworkshopwasdevotedtoexamininganalytictoolsthatcouldassistparticipantsindevelopingeectivedecision-makingprocesses,diagnosingproblems,anddevelopingandimplementinggroupprojects.

    Thereisnoquickxfortheaitudinalandperceptualbarriersthatpreventleadersofdividedsocietiesfromworkingtogethereectively.Trainingforcollaborativecapacity

    mustbeconceivedofnotasasingle,one-otrainingeventbut,rather,asalong-termprocess.Nomaerhowmuchimpactisfeltintheinitialtrainingexperienceandoftenthetransformationalimpactofafewdaysoftrainingisdramaticparticipantsinevitablyreturntotherealworld,inwhichothershavenothadsuchtrainingandhavedicultycomprehendingthealteredmindsetsofworkshopparticipants.Moreover,likealllearning,thelearningofcollaborativedecisionmakingmustbeconstantlyreinforcedbythepracticeofskillslearned,bythestrengtheningofrelationships,andbyactualcollaborativeinitiatives.Otherwise,thenewcollaborativecapacitywillerodewithtime.

    A training for teachers on conict resolution in schools in Ngozi,Burundi. Photograph by Elizabeth McClintock. Used withpermission by Elizabeth McClintock.

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    Conclusion

    Accordingtoboththosewhoobservedandthosewhotookpart,theBurundiprojecthashadremarkablesuccessinbreakingdownethnicandpoliticalbarriers,buildingsocialcohesionamongtrainingparticipants,strengtheningcollaborativecapacities,and

    boostinginstitutionaltransformation.SincetheoriginalWorldBankgrant,theWilsonCenterandBLTPhavebeenaskedtoexpandtheirworktoencompassawidevarietyofsecuritysector,parliamentary,andothergovernmentactors.Nearly600nationalleadersfromallthesesectionshavenowreceivedtheWilsonCenterprocesstraining,ashaveover7,000localformalandinformalleaders.Themembersoftheoriginalnetworkofninety-vecontinuetomeetandworktogether,tosocialize,andtocollaborateonanumberofprojectsandactivities.Theyhaveappliedthelessonstheylearnedandthepotentexampleoftheirowncollaborationtotheinstitutionswithwhichtheyareinvolvedaswellastothebroadersociety.In2008,theMinistryofEducationbegantodevelopacurriculuminconictresolutionforinclusioninthenationalsecondaryschoolscivicscurriculum.Thisproject,fundedbyUSAID,hasengagedthepedagogy

    bureauoftheministry,teachers,unions,andoutsideexpertstodevelopandtestthecurriculum,trainteachers,evaluateimpact,andprepareplansforanationalimplementation.AsofDecember2010,thecurriculumwasfullytestedinpilotschools.

    More about the Wilson Centers Burundi Project Methodology

    The Burundi projects strategic selection methodology and subsequent stepsto engage participants in the training was just the beginning of a comprehensive

    program designed to effectively engage local actors in capacity building. The trainingmethodology for building collaborative capacity continued this emphasis on processrather than substance. The initial focus of the workshops was on strengtheningparticipants understanding of the advantages of collaboration and the dangers ofa winner take all mentality; building a degree of trust among participants; andstrengthening participants communications and negotiations skills. The workshopsused experiential learning methodssimulations, interactive exercises, mocknegotiations, and role-playingthat were all designed to enable participants toacquire insight, through their own experience of reacting to a series of hypotheticalsituations, into the attitudes and perceptions that condition their behavior and thatof others. In order to build collaborative capacity, participants, rather than being thepassive recipients of knowledge, learned primarily by doing, by being immersed

    in hypothetical situations that confronted them with the same kinds of dilemmasand conicts they would face in the real world. This methodology is a case studyfor engagement unto itself, and is presented in more depth in articles by Wolpe andMcDonald in the Round Table and the Journal of Democracy.

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    Building Peace No. 2

    Theimportanceofmoreholisticpeacebuildinginterventionsthatdirectlyengagethemind-setsandaitudesofkeyleadersisbeginningtoberecognizedinseveralpost-conictinitiativesbeyondBurundiinsuchwar-tornsocietiesastheDemocraticRepublicoftheCongoandLiberia.Intheseplaces,theWilsonCenterwasinvitedby

    diplomatsandinternationalinstitutionstoemployitsneutrality,leverage,andBurundi-basedexperienceinsecuringtheparticipationofkeynationalleadersfromdiversesocialandinstitutionalsectorsintraininginitiativesdesignedtobuild(orrebuild)cohesionandcollaborativecapacity.TheseinternationallyfacilitatedeortshavebeendirectednotasinIraqatimposingconstitutionalorpoliticalxesconceivedbyexternalinterests,butratheratprovidingthekeyleadersofthesedividedsocietiesthetoolswithwhichtheycouldthemselvescollaborativelybuildtheirownfuture.InBurundi,theWilsonCentersprojectandthecreationoftheBLTP,whichisnowdoingindependentpeacebuildingwork,yieldedquantiableandrewardingresultsthatcontributedtothedemocratizationprocess.Althoughtooliletimehaselapsedtomakedenitiveconclusionsaboutthisapproachtopost-conictreconstructioninthe

    DemocraticRepublicoftheCongoorLiberia,theinitialindicationsareencouraging,somuchsothattheleadershiptrainingmodelwasextendedtoTimor-LesteattherequestoftheWorldBankandisnowbeingconsideredforextensiontootherconictzones.

    Note

    1. Thiscasestudyisbasedonthreepublications:HowardWolpeandSteveMcDonald,BurundisTransition:TrainingLeadersforPeace,Journal of Democracy17,no.1(January2006);HowardWolpeandSteveMcDonald,DemocracyandPeace-Building:Re-ThinkingtheConventionalWisdom,Round Table97,no.394(February2008):13745;andHowardWolpewithSteveMcDonald,EugeneNindorera,ElizabethMcClintock,AlainLempereur,FabienNsengimana,

    NicoleRumeau,andAlliBlair,RebuildingPeaceandStateCapacityinWar-TornBurundi,Round Table93,no.375(July2004):45767.

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    Advising Ministries: A Co-analysis Strategy

    Nadia Gerspacher

    If you dont utilize the local capacity, it doesnt matter how much you add from the outside.

    This was how a senior Afghan ministry ofcial summed up his experience with the international

    advisers sent to build his capacity to manage a ministry. The ofcial had literally grown up in the

    ministry, working as an assistant to his father in the ministry when he was a child and holding

    several posts there over the years. But when the international advisers arrived, they never asked

    about his previous experience or his views on the challenges of building capacity; instead, they

    dictated an agenda that was in many respects inappropriate for the needs of the advisees, their

    ministries, and the country itself.

    A former Iraqi minister registered similar complaints about the advising process, saying it lacked

    understanding, compassion, and respect for what we went through and what we already

    know. She felt that the technical support offered was too general and theoretical, as if advisers

    were assuming that Iraqis knew nothing about engineering. She believes that advisers should

    have talked with their Iraqi counterparts to learn what kind of engineering practice they used,

    identied weaknesses together, and created a team of advisers to address those specic issues.

    Of course, ministerial advisers have their own side of the story, explaining that the ministries

    are often fundamentally awed in ways that must be changed if they are to operate effectively

    and fairly, and that previous staff and leaders, with vested interests in the old approaches orwho are unable to adapt to necessary changes, are obstacles to improving the system. Even if

    they are willing, local ofcials often may not have the skills and competencies to reach a desired

    outcome for their organization.

    Co-analysis is a strategy for starting an advising, training, or mentoring process in a way that

    draws on local knowledge and skills, putting the advisee in an active role in shaping the transfer

    of expertise. This approach builds rapport with advisees and increases their willingness to

    participate in the mentoring process and accept new approaches, increasing the likelihood

    that they will take responsibility for implementing reforms in the ministry. At the same time,

    it improves the quality and relevance of the reform agenda and more efciently aligns outside

    expertise with critical needs.

    Co-analysis involves three steps. First, the adviser identies the existing capacity of the

    counterpart by asking questions to identify necessary skills and assessing existing capacity. Thisis the equivalent of a training needs assessment, conducted in interview style. The adviser is

    trying to nd out who does what, with what means, what the counterpart understands about the

    necessary processes, and how sophisticated the current approach is. Second, the adviser and the

    counterpart identify together the function and associated tasks required for a system to function

    properly. This conversation requires the adviser and the counterpart to come to some agreement

    about what proper functioning entails. Third, the adviser and the counterpart identify the

    specic knowledge and skills necessary for the learner to perform his or her function to the

    desired effect.

    After or as part of co-analysis, the adviser frames what he or she has to offer in terms of

    expertise and support, allowing the counterpart to draw on the resources he or she considers

    valuable.

    Co-analysis has not been used systematically as an approach to advising local ministry ofcials,but many advisers have integrated some of its concepts into their interactions with ministries.

    Both advisers and their local counterparts see a signicant improvement in relationships and

    results when this approach is used.

    Nadia Gerspacher is a program ofcer in the Academy for International Conict Managementand Peacebuilding at the United States Institute of Peace. She developed the concept of co-analysis for the course Strengthening Local Capacity: Training, Mentoring, Advising taught bythe Academy.

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    Case Study 2

    Research-Based Dialogue

    Guatemalan Dialogue on Security Sector Reform

    Bernardo Arvalo de Lon

    25

    TheGuatemalanPeaceAccords,signedbetweenthegovernmentandguerrillaforcesinDecember1996,establishedanambitiousandwide-rangingprogramforreformaimedataddressingtherootcausesofthethirty-six-yearviolentconict.AspecicagreementwithintheaccordstheAgreementontheStrengtheningofCivilSocietyandthefunctionoftheMilitaryinDemocraticSocietywasdevotedtotheestablishment

    ofaseriesofreformsnecessaryfortheeectivetransformationoftheauthoritarianandcounterinsurgentstatesecurityapparatus.By1999,though,itwasevidentthatimplementationofthisagreementwaslacking.Thepoliciesnecessarytotransformitintoarealitywerelacking,inparticularthoserelatingtomilitaryreformanddemilitarizationofthesecurityapparatus.1

    Aseriesoffactorsproducedthisstalemate:

    Weaknessandinconsistencyofthecivilianpoliticalleadershipgovernmentauthoritiesandpoliticalpartiesinthedesign,negotiation,andimplementationofthenecessarypolicies

    Mistrust,disorientation,disinformation,andvaryingdegreesofresistancetoreformwithinthemilitary

    Dicultiesinthedevelopmentofaconstructivedialoguebetweenauthoritiesandsocietyandbetweenthemilitaryandcivilsociety,duetoalegacyofmistrust,polarization,andfragmentationandtheinabilityofpoliticalpartiestoplayamediatingrole

    Limitedunderstandingandcommandbyciviliansinstateandinsocietyofthetechnicalaspectsofsecurityissues,whichhadbeenmonopolizedbythemilitaryinthepreviousfourdecades

    Toovercomethestalemate,advisersrecognizedtheneedforaprocessthatwouldaddressthesefactors,fosteringproductiveinteractionbetweenstateandsocietyandachievingconcreterecommendationsthatwouldbetechnicallysoundandlegitimate.

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    A Research-Based Dialogue Strategy

    Recognizingthatsocialtensionspreventedatraditionaldialogueamongstakeholders,apartnershipofGuatemalanandinternationalactorsdecidedtolauncharesearch-baseddialogueinitiativetoaddressthesechallenges.Thisapproachhadbeenused

    successfullyintheaftermathoftheGuatemalanPeaceAccords,whentheUNhadimplementedaresearch-baseddialogueaspartofitsWar-TornSocietiesProject,whichbecameinstitutionalizedasanautonomousorganizationknownasWSPInternationalandlaterchangeditsnametoInterpeace.Theresearch-baseddialogueapproachaimstocreateanew,neutralspaceinsocietysothatconstructiveengagementcantakeplaceeveninthecontextofprevailing,reciprocalmistrust.

    Theresearch-baseddialogueapproachintegratesaresearchmethodologycalledparticipatoryactionresearch(PAR).Designedinthe1960stomakecommunitiesactiveparticipantsinsocialresearchinsteadoftargetsofresearch,PARusesresearch

    activitiestoempowercommunitiestoengageinpoliticalactivityandtransformation.Theresearchiscollectivelyownedbytheparticipants,notbytheresearcher,whoeventuallybecomesanexecutingagentofthecollectivewillofthegroup.WSP(Interpeace)renedthismethodologytosupportreconciliationbyfocusingoninclusivenessandconsensusandtobuilditintoawiderapproachofparticipatoryresearch-baseddialogue.Suchdialogueachievesnotonlyconsensus-basedconcreterecommendationsforoutstandingproblemsbutalsotransformationsinaitudesandperceptionsthatbecomethefoundationforfurthercollaborativeinteractionamongparticipants.

    Aresearch-baseddialogueapproachtoGuatemalansecuritysectorreformrequired

    threemajorelements.First,toenablediscussionofhighlycontentiousissues,theeortwouldhavetobedepoliticizedasmuchaspossible.Thiscouldbeaccomplishedbystressingtheeortsacademicnatureandfocusingonmid-tolong-termissues.Second,theapproachwouldneedtocreateandsustainaperceptionofimpartialitybyemphasizingproceduralaspects.Third,theapproachwouldneedtomakepolicyrecommendationsnonbinding,preventingpoliticalposturing.

    Toachievethesegoals,theprojecthadtofunctionasanautonomousspace,establishedbycredibleandtrustedlocalinstitutions,endowedwithitsownrulesandregulationsandsubjecttothecollectiveauthorityofparticipants.ThisrealityreectstheguidingprincipleofInterpeaceinpeacebuildinginterventions:thatalocalprojectteamratherthananinternationalNGOplayathird-partyrole.Thelocalprojectteam,and,moreimportanttheprocessitputsinplace,thenbecomesthetrustedneutralinsteadoftheoutsider.(Thedynamicsofbuildingthecapacityofthatlocalteamisthereforean

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    engagementstrategyinitself,butthisstrategyisnotexploredinthisstudy,whichfocusesinsteadontherolethatthelocalprojectteamcanplayinfacilitatingstakeholderdialogue.)

    InGuatemala,tworesearchinstitutions,thelocalchapteroftheLatinAmericaFacultyforSocialSciences(FLACSO)andtheGuatemalanInstituteforPeaceandDevelopment(IGEDEP),hadparticipatedinanearliereorttofosterconsensusaroundanagendaforpost-conictreconstructionandreconciliationbasedonthepeaceaccords.Theywerefamiliarwiththeresearch-baseddialogueapproachandinvitedWSP(Interpeace)toadaptitsparticipatorypeacebuildingapproachtothechallengeofsecurityreform.TogetherwithWSP(Interpeace),theseinstitutionscreatedaprojectteamtomanagetheprocessandinterfacewiththeparticipants.Thetwolocalorganizationsprovidedstaandinstitutionalsupportfortheprojectteam,whileWSP(Interpeace)providedmethodologicalsupport:advisingonprocessmaers,raisingpossiblealternatives,andprovidingexperiencefromotherprojects.

    Thenatureoftheinstitutionswascriticalinestablishingthedepoliticized,academicnatureoftheprocess.EvenifnotconsideredneutralinthecontextofthepolarizedpoliticallifeofGuatemala,FLACSOwasrecognizedasoneofthemostseriousresearchcentersinthecountry,withanactiveandprolicacademicprogramdealingwithsecurityanddefenseissuesandareputationforacademicobjectivityandexcellence.IGEDEPwasarecentlyestablishedthinktankwithaboardofdirectorsofhighlyreputedpersonalitiesfromdierentideologicalorientationssocialscientists,lawyers,diplomatsinterestedincombatingpolarizationandovercomingideologicalentrenchment.WSPInternationalhadareputationofimpartialityandobjectivity

    fromitsroleintheearlierresearch-baseddialogue.TheseorganizationsrequestedthesupportoftheUNDevelopmentProgrammeinoperationalizingtheproject,thereforeprovidingfurtherguaranteesofimpartialityandresponsibility.2

    ButeveninthecontextofapartnershipwithforeigninstitutionssuchasWSPInternationalandtheUnitedNationsDevelopmentProgramme,3theprojectfunctionedasawhollyGuatemalaneort.FLACSOandIGDEPwerefullyincontroloftheprocess,anddesignandimplementationoftheinitiativewereentrustedtotheGuatemalanprojectteam.Emphasisonlocalownershipwasstrategicandaddressedtwoissues:ontheonehand,itrelatedtoquestionsofimpact,capacitybuilding,andsustainabilitythatarepertinenttoanypeacebuildingintervention.Ontheotherhand,itaddressed

    concernsofdierentparticipantsparticularlythemilitaryaboutdiscussingcontentiousnationalsecurityissuesinanenvironmentcontrolledbyoutsiders,orevenincludingforeignparticipation.4Thelocallycontrollednatureoftheprojectwasmoreacceptabletothoseactors.

    Even in the context of a partnership with foreign institutions. . . the project functioned as a wholly Guatemalan eort

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    Building Peace No. 2

    Mobilizing and Balancing Participation

    Tobeviable,theprojectneededtorespondtothekeyinterestsandconcernsofallparticipatingsectors.Themilitarywasconcernedthattheprocesswouldbeturnedintoaninstitutionallynchingofthearmybyrevenge-thirstyideologicaladversaries,

    butwasinterestedinlegitimatingitsfunctioninthenewcontext.Thegovernmentwasconcernedthattheprocesscouldupsetthedelicatebalanceithadachievedinitsrelationshipwiththearmyanditsfactions,butwasinterestedinadvancingintheimplementationofthepeaceagendaandcurtailingincreasingcriticisminthisrespect.Civilsocietyinstitutionsandindividualshadarangeofdieringconcernsandinterests,dependingontheirparticularactivityandsociopoliticaloutlook,butingeneralwereinterestedinturningthepageonconictandconcernedaboutthecontinuationofauthoritarianpracticesbysecurityforces.

    FLASCOandIGDEPhelddiscussionswithnationalauthoritiesandcivilsociety

    actorsthatmobilizedstrongsupportfortheinitiative.Themilitarywasapproachedincoordinationwithnationalauthoritiesinordertomobilizetheirwilltoparticipatebeyondformalcompliancewithexecutivedirectivesbycivilianauthorities,agoalachievedaftereightintensemeetingsinwhichtheaims,theprinciples,andthemethodoftheprojectwereexamined.

    Animportantelementinestablishingtheprojectsobjectivityandimpartialitywasthedevelopmentofaperceptionamongparticipantsthatrepresentationwasbalanced,thatis,thatthedierentlegitimatesectorswithastakeinthisissuehadarightfulplaceinthediscussionandnosectorhadbeenarticiallyinatedinordertoachieveprefabricatedcoalitions.Anotherimperativeinthisrespectwastoreachouttodierent

    sectors,includinghardlinersandspoilers,intheproceedings.Theprojectteamstartedbydoingacarefulactor-mappingprocessinitialdeskresearchfollowedbyextensiveindividualandcollectiveinterviewsthatidentiedtheissues,positions,andactorsaroundtheagendaoftransformationestablishedintheagreement.Theprojectintentionallyavoidedlimitingparticipationtothosealreadyconvincedoftheneedtoagreeortopoliticallycorrectindividualswhowouldensuretherightrecommendations.Theprojectteamenlistedparticipationfromkeyactorsinstateandsocietygradually,sothatbythetimehardlinersandspoilerswereinterviewedandinvited,theprojectwasafactandimportantgureshadalreadycommiedtoparticipate,makingmissingoutontheexerciseundesirable.5

    Invitationswereextendedonaninstitutionalbasistogovernmentalagencies(securitysectordependenciesintheexecutivebranch,congressionalcommiees,andthepresidentialsecretariatresponsibleforimplementationofthepeaceaccords)andcivilsocietyorganizations(academicinstitutionsandNGOs,includingthehumanrightscommunityandorganizationsestablishedbytheformerguerrillamovements).

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    Individualinvitationswereextendedtoagroupofpersonalitiesrepresentativeofsocialsectorsthatdidnothaveanyinstitutionalengagementwithsecurityissuestheindigenousmovementandtheprivatesectorandtoretiredmilitaryocerswhorepresenteddierentpositionswithintheinstitutionthatcouldnotbeexpressedbyits

    ocialrepresentation.6

    Thismechanismwasalessonlearnedfromanearlierexperiencewithnationaldialogueinwhichsomegroupswereunabletoparticipatebecausetherewasnoalternativetoocialinstitutionalrepresentation.

    Using Procedures to Build Legitimacy and Capacity

    Theprojectteamapproachedtheproceduralaspectsofthedialoguenotastechnicalissuesbutaspoliticalcomponentsthatconsciouslyaimedtoenhancethelegitimacyoftheprojectandbuildthetechnicalandconceptualcapacityoftheparticipants.Theoverallmethodologicalapproachwassharedwithallintervieweesatthemomentofinvitation.Thisapproachincludedthereasonforanacademicemphasisandthe

    nonbindingnatureoftheresultingproducts;itsinclusivenessandparticipatorynature;thestructuringoftechnicalworkinggroupsandtheplenary,includingdecisionmakingprocedures;andtheusethroughoutofPARprinciples.Theimpactofeachoftheseelementsisexploredbrieybelow.

    Civil society and government representatives from several Latin American countriesgather for a seminar on comparative experiences on security sector reform processes.Photograph by Alejandro Morales. Used with permission by Interpeace.

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    Theresearch-baseddialogueapproachwasusedtopreventpoliticizationoftheprocessandtofosteranoncompetitivedynamic.Theacademicnatureoftheexerciseandthenonbindingnatureofitsrecommendationsallowedextensiveexplorationoftheconceptualfoundationsoftheissuesbeforeconsiderationonwhathadhappenedinthe

    pastcouldtakeplaceorrecommendationsforthefuturecouldbecontemplated,bothareasinwhichpositionswerehighlypoliticized.Decisionmakingonalternativepolicyrecommendationsbytheworkinggroupswasdelayeduntilacommonlanguagehadbeenestablished,sucientagreementhadbeenforgedonbasicprinciplesandgoalsandanew,collectiveidentityhademergedthatunitedparticipantsbehindacommonpurpose.

    Theselectionanduseofresearchersandmoderatorsfortheworkinggroupswasanimportantaspectofbuildinglegitimacyandcapacity,andanotherlessonlearnedfromproblemswiththeearlierdialogues.Theprojectteamselectedresearchersfromdierentsectorssothatallparticipantscouldseethemselvesrepresentedsomewhere

    intheresearchteam.Aresearcherclosetothemilitarywasselectedforoneofthegroups,whileavocalhumanrightsNGOwasaskedtoundertaketheresearchforanother.Theassignmentofresearcherstoeachworkinggrouphelpedaddressthechallengeofconceptualandtechnicalasymmetriesbetweentheparticipantsregardingtheworkingsofsecurityinstitutionsinademocraticcontext.Researcherswereabletosetanappropriatepaceforthelearninganddecision-makingprocesssothatacollectiveidentitycouldevolve,andensuredthattherewasasharedlevelofunderstandingbeforedecisionsweremade.Thegroupsbeganbydiscussingthemostbasicnotionsofeachsubjectinaneorttoestablishacommonlanguageandframework.The

    researchersalsoservedtovalidatenontechnicalinputandknowledgefromtheparticipantssothatallparticipantsfelttheyhadsomethingtocontribute.

    Theprojectteamorganizedconferencesandseminarsstrategicallytoensurethattheinputarrivedatamomentwhenitcouldbeabsorbedbytheparticipants.Forinstance,aseminaronintelligencereformtookplacewhentheworkinggroupondemocraticcontrolswasconsideringdierentoptionsforexecutive,judiciary,andparliamentaryoversightandcouldengageinsubstantivedialogueinsteadofjustpassivelylistening.Manyoftheseeventswereintendedtobringrsthandexperiencesfromothercountriesthathadalreadyreformed.Carewastakentoincludedierentperspectivespolitical,military,andacademicineachcase,thusensuringthatthedierentparticipants

    couldempathizewiththepresenters.

    Theworkinggroupswereaskedtoselectbyconsensusamemberasamoderatortofacilitatediscussions.Theintentionwastochallengethegrouptoengageincollective

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    decisionmakingfromtheoutset.Althoughmostworkinggroupswereabletoagreeonasinglemoderator,onegroupresolvedastalematebetweentwocandidateswithadecisiontoturnthemintoamoderationteam.7ThemoderatorsbecamecriticalelementsinthefunctioningofthegroupinthecontextofthePARapproach,representingthe

    collectivewilloftheworkinggroupsvis--vistheresearchersandtheprojectteam.

    Rulesofprocedurewereimportantincreatingandmaintainingcommitmentfromtheparticipants.Byconsensus,theplenaryapprovedspecicproceduralrulesduringitsrstsessions,afterdiscussionofdraftrulesofprocedurepreparedbytheprojectteam.Theserulesincludedhowissuesweretabledfordiscussion;howresearchwasdevelopedintheworkinggroups;howproposalsmovedbetweenthetechnicalandthepoliticallevel;howtoproceedincaseoflackofconsensus;andhowinstitutionsandindividualspresentedtheircommentsandmakesuggestions.Anyproposedchangesoradditionstotheruleshadtobereferredtotheplenaryforapproval.Inoneexampleofitsexibleapproachtowardmaintainingconsensus,theplenarycreatedanadhoc

    workinggroupasamechanismtocontinueresearchinganissuethatlackedsucientconsensusforthefullplenarytomoveforward.

    Theadoptionofconsensualdecisionmakingwassignicant.Themilitaryfearedthatmajority-basedvotingwouldputitatadisadvantagebecauseasaninstitution,itwouldalwaysbelimitedtoasinglevotevis--visanindeterminatenumberofcivilsocietyorganizations.Therefore,thedialogueadoptedaconsensualdecision-makingprocess.Thisprocessforcedtheproceedingstolong,sometimesexhaustingdiscussions,bothatthetechnicalandthedecision-makinglevels.Italsolimitedthescopeoftheproposalstoaspectsinwhichrealconsensushadbeenachievedamongparticipants,whichinsome

    casesmeantanagreementonprinciplesmorethanonoperationaldetail.

    8

    Inaddition,theprocessenabledasenseofsharedownershipovertheresultstoemerge;thissensebecameacommonasset,akeyelementintermsofthesustainabilityoftheprocessanditsrecommendations.

    Conclusions and Lessons Learned

    By2003,theprojecthadachievedconcreteresultsintermsofthepolicyrecommendationsitwaspursuing,aswellasinthedevelopmentofconditionsforsustainedengagementbeyondthelifespanoftheproject.Severalrecommendationswentdirectlyintopolicy-formulationprocesses.Evenmoreimportantly,the

    dialogueonsecurityissuescontinuedinavarietyofforums:anocialprocessforthedevelopmentofawhitepaperondefense,anoceliaisingbetweencivilsocietyorganizationsandparliamentarycommissions,acivilsocietysecurityadvisorycounciltothepresident,anationalsecuritysystemlaw.

    The moderators . . . [came to represent] thecollective will of the working group

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    Theteamlearnedlessonsfromfailureaswellassuccess.Althoughinvitedtoengageintheprocess,politicalpartieschosenottodoso,therebylimitingtheprojectsabilitytoinuencetheirpoliticalagendas.Consultationswithpartyactivistsrevealedthatthemainreasonforthepartiesnonparticipationwasincompatibilitybetweenthe

    paceandrhythmoftheprojectandthedemandsofpoliticaldebateandlegislativework:politiciansneededtechnicalinputforlegislativeworkprovidedinamoreagilemanner.ThisproblemwasresolvedbydesigninganewprojectthatincludedanocialagreementbetweenCongressandInterpeace;bythetermsofthisagreement,participantcivilsocietyorganizationsprovidedtechnicalsupporttoparliamentarycommissionsworkingonsecurity-sectorlegislationbetween2004and2010.

    Severalconclusionscanbederivedfromthisexperience:

    Theprojectsacademicnature,itslowpublicprole,anditsfocusonmid-tolong-termpoliciescreatedaframeworkinwhichparticipantswereabletoovercomepoliticalandideologicalpositioningandengageinarationalanalysisoftheissues.

    Theprojectsneutralitytowardthedierentinstitutionalinterestsinstateandsociety,thebalanceachievedamongparticipants,andamethodologyforincrementalconsensusbuildingmadepossiblethediscussionofpoliticallysensitiveissuesandtheformulationofconcreterecommendations.

    ThePARapproachmitigatedtheasymmetryinknowledgeamongthegroupmembersandencouragedhands-oncapacitybuilding.

    Directinvolvementofgovernmentocialsintheprocess,attheworkinggroupandplenarylevel,facilitatedthechannelingoftherecommendationsintothe

    publicpolicyformulationprocesses,andillustratedforgovernmentocersthevalueofcollaborationwithacademicandothercivilsocietyorganizations.

    Thedevelopmentofsharedinterestsandthehands-onexperienceofcollaborativeactionconstitutedacondence-buildingprocessthatallowedincrementalprogress,thedevelopmentofnewalignmentsandalliances,andtheformulationofanewconsensus.

    Theunobtrusiveroleadoptedbytheinternationalactorsthatsupportedtheproject(byprovidingmethodological,nancial,andpoliticalsupporttoalocallydriveninitiative)allowedarealsenseofownershiptoemergeamongparticipantsandfacilitatedtheinternalizationoftheprocessanditsproducts.

    Notes

    1.Foracompleteanalysisoftheproject,includingperspectivesfromparticipants,seeBernardoArvalodeLon,JoseBeltranandDoa,andPhilipH.Fluri,eds.,Hacia una Poltica de Seguridad para laDemocracia en Guatemala. Investigacin-Accin Participativa para la Reforma del Sector Seguridad (Geneva:DCAF-LitVerlag,2005).

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    2.FundingfortheprojectwasprovidedbytheUnitedNationsDevelopmentProgramme,USAID,thegovernmentoftheNetherlands,andthegovernmentofNorway.

    3.ForananalysisoftheinteractionbetweentheprojectandUNeortstosupportimplementationofthepeaceaccords,seeJoseGiupponi,DevelopingNationalCapacitiestoManageDemocraticSecurity:RelevanceofWSPInternationalProjectsforMINUGUAsVericationMandateandTheirImpactsontheImplementationoftheGuatemalaPeaceAccords(WSPInternational,March2006),availableonlineat.

    4.Hardlinerelementsinthemilitarybelievedthatinternationalinterventioninnationalpoliticshadpreventedoutrightvictoryovertheinsurgencyanddictatedthetermsofthepeaceaccords.

    5.Invitationsweremadeinthecontextofinterviewswithidentiedcandidatesonthenatureoftheproblem,thechallenges,andsimilartopics.

    6.Representingthepoliticalsensitivityofthemoment,thegovernmentrequestedthatanorganizationofmilitaryveteransthatwasoutspokenlyaackingthepeaceprocessandtheaccordsnotparticipateintheprocess.Thearmystatedfortherecordthattheorganizationshouldbeinvitedbecauseitrepresentedveterans,butotherecord,thearmyaskedtheprojectnottoinvitetheorganizationforfearofendangeringthedelicateinternalbalancebetweencompetingarmyfactions.Theprojectteamsubsequentlyinvitedretiredarmyocerswhoweremembersoftheorganizationonanindividualbasistoensurethattheviewsofthissectorwouldbeconsidered,andinvitedtheorganizationtoparticipateinitsopenevents.

    7.Theprojectteamprovidedtrainingandtechnicalsupporttothemoderators,whoalsoparticipatedinprojectteamplanningandreviewmeetings.

    8.Thescopeoftherecommendationswasdierentineachcase,rangingfrommaersofprinciplesinthecaseofmilitarydoctrinetoorganizationaldetailsinthecaseofintelligencereform.ForthefulltextoftherecommendationsinSpanish,see.

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    Culturally Sensitive Engagement in BougainvilleIain Campbell Smith

    Peace talks between Bougainville rebels and the government of Papua New Guinea brought an

    eight-year war of independence to an end. The agreement invited Pacic countries to send in

    a monitoring force to oversee the cease-re on the condition that the force come unarmed.

    With soldiers and civilians from Australia, New Zealand, Fiji, and Vanuata, the Peace Monitoring

    Group, established and deployed to Bougainville in December 1997, was the worlds rst

    unarmed peacekeeping intervention.

    Iain Fred Smith, working part time in the Australian Foreign Affairs Department while

    beginning a career as a singer-songwriter, was deployed to Bougainville in early 1999. Although

    he was sent to Bougainville to monitor, report, and translate, he discovered, quite by accident,that his musical talents could be of service to the peace process. One evening, he was picking

    his guitar on the porch of the Peace Monitoring Groups outpost in southwest Bougainville

    underneath the only light bulb in the village. Soon two hundred people had gathered out of the

    darkness to listen. He made up a song in the local pidgin language to engage the group; and over

    the subsequent weeks, he wrote more, until he had a repertoire.

    In the early phases of the peace process, the groups main objective was to be present and

    visible on the island and to project positive messages about the peace process. The captain of

    Smiths patrol team thought that a concert would be a useful excuse for the presence of the

    team in the villages, so he developed a patrol structure around Smith, his guitar, some stories,

    and a quartet of soldiers singing backup vocals. (Smith notes that the soldiers initially were

    wretched singers but improved with time.) The staff at headquarters were persuaded that

    these songs might be used to promote positive messages about the peace process and so sentover a recording desk and microphones. Working with local sound engineers and musicians,

    Smith recorded his songs and songs written by local musicians reecting on their experiences

    of the conict and the peace. These recordings were mastered onto Songs of Peace, a cassetteof which twenty thousand copies were distributed around the island. The music became very

    popular, and the concept of using music to promote peace was integrated into Bougainvilles new

    community radio station, which featured reconciliation programming.

    In the aftermath of the atrocious civil war, Bougainvilleans preferred to address reconciliation

    through traditional local processes rather than through the truth and reconciliation commissions

    commonly used in post-conict situations. The international intervention force, partly because

    of its unarmed status, partly because of its leadership and mindset of the participating

    institutions, had assumed a facilitative and non-dominating role and was eager to encourage

    local reconciliation mechanisms. Recognition of the role that music played in the Bougainville

    culture allowed the Peace Monitoring Group to develop a channel that engaged local actors in away that resonated with their own traditions.

    In 2005, a documentary lm called Bougainville Skywas released celebrating the role of music inwhat became an unusually successful peace process. The lm pointed out that the music served

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    Fred Smith sings to schoolchildren in Bougainville. Photo by Corporal Troy Rodgers,licenced to and courtesy of the Australian Department of Defence.

    a number of functions: it reached disaffected youth otherwise immune to messages smacking

    of didacticism; it contributed to a mood of mirth and optimism around the peace process; and

    it bolstered the image of the peace monitors and therefore the credibility of the peace process

    by breaking the ice between and among peace monitors, former combatants, and otherwise

    wary villagers. A successful peace process is ultimately about changing hearts and minds; in

    Bougainville, music was a major component of the triumph of that process.

    Fred Smiths songs about Bougainville are on a CD calledBagarap Empires, which is availablethrough . Bougainville Sky is distributed by Ronin Films.

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    Case Study 3

    Mobilizing Community Decision Making

    The Iraq Community Action Program

    Sally Iadarola and Lindsey Jones

    37

    Peaceisneversuccessfullyimposedbyoutsiders.However,outsiderscanhelpcreateacultureofpeacethroughlocalempowermentprocesses;thisfacthasbeensuccessfullydemonstratedbyacontextualizedcommunity-drivendevelopmentmethodologyappliedineightprovincesincentralandnorthernIraq.

    In2003,USAIDawardedACDI/VOCAtherstphaseofacommunity-drivendevelopmentprojectinnorthernIraq,theIraqCommunityActionProgram(ICAP).1Nowinitsthirdphase,thegoalofICAPistoenhancelocalgovernmentsabilitytoidentify,articulate,andbeermeettheneedsofitsconstituency.Bypromotingdemocracyandgoodgovernance,theprogramsultimateobjectiveispreventingandmitigatingconictwhileenhancinglocalcapacity.In2008,theWorldBankawardedACDI/VOCAthepilotConsultativeServicesDeliveryInitiative,followedin2010bytheConsultativeServicesDeliveryProjectIandin2011bytheConsultativeServicesDeliveryProjectII,2whicharegenerallyconsistentwiththeICAPprocessdescribedbelow.ThecurrentphasefocusesheavilyonembeddingtheprocesswithingovernmentministriessuchastheMinistryofPlanning.

    The ICAP Process

    ICAPisbasedonastructuredprocessofcommunitymobilizationinwhichcitizenadvocategroupsjointlyworkwithlocalgovernmentrepresentativesonco-implementingactivitiessuchasprojects,trainings,andpublicmeetings.Thisprocessbuildsonlessonslearnedinwar-tornpartsoftheworld,contextualizingarelativelystandardcommunity-drivendevelopmentmethodologywithinalargegeographicregioncharacterizedbyhighlydiversesecurity,cultural,political,ethnic,religious,andlinguisticenvironments.

    WhatmakestheICAPprocessdierentfromothercommunity-drivendevelopmentapproachesisthecreationofcommunityvolunteercommiees,calledcommunityactiongroups(CAGs).Thesenonregistered,volunteer,nonpoliticallocalactiongroupswereanewphenomenoninIraq.CAGmembersaredemocraticallyelectedrepresentativesoftheircommunitiesandincludeordinarycitizensaswellaslocalgovernmentrepresentatives.Membersworktogetherto(1)identifycommunity

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    resourcesandgapsinresources;(2)prioritizelocalprojectstollresourcegaps;(3)planandmonitorprojectimplementation;and(4)formalizegovernmentsupportforprojectoperationsandmaintenance.

    ICAP Results 200311

    153 community groups mobilized in eight provinces More than 2,600 community projects completed Community projects valued at more than $75.5 million Community/local government contributions of over $29 million to total

    project costs More than 13,400 long-termjobs created

    InIraq,community-ledprojectsspandiversesectors,includingeducation,health,waterandsewerage,irrigation,electricity,business,andservices,aswellasyouth-and

    women-focusedservices.Eachcommunityconstruction,rehabilitationorsupplyprojectcosts,onaverage,$60,000.Toencouragebuy-inforsustainability,ICAPnowrequiresacost-sharecontributiontowardthecostofprojects.Combinedcontributions,perproject,fromlocalgovernment,theprivatesector,andindividualshaverangedfrom20to43percent.

    TheICAPprocessappliesteachingandlearningmethodsthatstressparticipation,jointproblemsolving,localmanagement,transparency,accountability,andrespectfordierences.Communitymembersandlocalgovernmentocialsareabletoputpeacemakingintopracticewhentheyusethesestrategiestoimplementlocalprojects

    forcommonbenet.Iraqisseeforthemselvesthepositiveresultsofjointgovernment-citizenactivities.

    Thismethodologyiseectivebecauseitiseasytocomprehend,isbasedonvolunteerism,andreliesonempoweredlocalactorsastheprimaryagentsofchange.

    Throughoutmorethaneightyearsofrenementsandsignicantscale-upoftheprogram,thecoreprinciplesofthestandardmethodologyremainunchanged.

    How Local Actors Are Engaged

    Therststepincommunityengagementisselectingtargetcommunitiesbasedoncriteriathatcorrespondwiththegoalsoftheprogram.Forexample,communitiespronetoconictwasoneoftheinitialselectioncriteriaforICAP.AsICAPgoalschangedtofocusmoreonlocalgovernmentdecisionmaking,criteriawereexpandedtoincludethepresenceofbasiclocalgovernmentcapacity.

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    Building Peace No. 2

    ICAP Initial Community Selection Criteria

    Criteria Justication

    High population of impoverishedor vulnerable citizens

    Reaches the most vulnerablepeople

    Access to economic and naturalresources (agriculture, oil,minerals)

    Achieves meaningful results towardself-sufciency

    Area comprising heterogeneoussocial, cultural, or religiousmix and with a history orpotential for conict

    Targets areas with greatestpotential peacebuilding impact andchallenges; targets those whoseopinions are likely or important tobe positively inuenced; targetsthose living within Transfer

    Disputed Territories (TDTs)

    Communities within closeproximity to others or servingas a transportation hub

    Facilitates potential clusteringof projects and enables smoothimplementation

    Activities and programs ofother donor organizations

    Provides complementary andnot overlapping benets to thecommunities

    Oncecommunityselectioncriteriaareidentied,ACDI/VOCAstacreateaninitialprole,basedoninputofsta,governmentrepresentatives,civilsocietyorganizations,aswellasfromthedonor,ofpotentialtargetcommunitiestodeterminewhichcommunitiesbestttheselectioncriteria.Basedonthis,ACDI/VOCAstaselectthecommunitieswithwhichtopartner.

    ACDI/VOCAprojectstathenimprovecommunityprolesbyconductingsitevisits,assessments,anddatacollectionusingelementsofaparticipatoryrural(orurban)assessmentmethodology.Theseexpandedprolesincludeinformationonaccesstobasicpublicservicesandemploymentand,insecurity-permissiveareas,localgovernancecharacteristics,socialcapital/trustcharacteristics,andconict

    characteristics.

    Communityprolesareperiodicallyupdatedincoordinationwithlocalgovernmentoces,whoseinvolvementiscritical.Public-privateinvolvementinthisprocessplaysakeyroleinimprovingrelationsbetweencommunitymembersandgovernmentandlinkingcommunityprioritieswithpublicfunding,politicalsupport,government

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    strategies,andlocaldevelopmentplans.AlthoughACDI/VOCAstainthepastsolicitedinformationfromlocalgovernmentrepresentativesfortheseproles,underICAPphasethree,stanowencourageCAGrepresentativestoconductcommunityassessmentsthemselvesinconsultationwithcommunitymembers,governmentsources,

    andotherdonorstoupdatetheproles.

    Directengagementofthebroadercommunitybeginsbygainingthesupportandassistancefromthecommunitiesmostinuentialnaturalandelectedorappointedleaders.InICAP,thisisoftenthemayoranddistrictorsubdistrictcouncilchairperson/otherlocalcouncilor.Leadersaregenerallymotivatedbythepossibilityofdonorfundingtosupportservicesandinfrastructureimprovementsfortheircommunitiesandtheprospectofenhancedcitizensupportfortheirleadership.

    OncesupportforICAPparticipationisassured,ACDI/VOCAstaandtheinitialcontactsagreeonatimeandplacetoholdacommunity-widemeeting,duringwhich

    communitymemberselectavolunteercommieeorCAG,composedofninepeople.UnderthecurrentphaseofICAP,CAGsincludeatleasttwowomenandtwomemberswhoarealsopartofthelocalcouncil.Carefulaentionisdevotedtoensuringthatcommunitymeetingsrepresentthemajordemographicgroupsinthecommunity,withstaexplainingtheneedforbroadrepresentation.Themayorand/orotherleadersinvitecommunitymemberstothismeeting.Insomecases,themayororotherleaderaskseachstamembertoinviteseveralpeoplefromdierentrepresentativegroups,includingtribalgroups.

    Thepresenceoflocaltriballeadersattheinitialmeetingisimportanttogainthetrust

    ofthebroadercommunity.TheACDI/VOCAstaintroducestheprogram,CAGconcept,andthecommunityprojectprocess,afterwhichaparticipatoryresource-mappingexerciseisintroduced.Resourcemappingisanasset-basedasopposedtoaneeds-basedtool.Theexercisebeginswithdrawingamapofthecommunity.Thecommunitymembersarethenaskedtoidentifywhichresourcesareavailable,rare,andmissingornonexistentintheircommunity.Resourcesmayincludeelectricity,water,schools,hospitalsorhealthclinics,irrigationsystem,communityhalls,playgrounds,andveterinaryservices;theyarenormallyidentiedbysector(e.g.,education,health)andaredrawnonthemapintheapproximatelocation.Toconcludethisexercise,communitymembersareaskedtoprioritizetheseresourcesbyneed.Theythenelectanine-memberCAG.

    Theresource-mappingexerciseisusedtogainandmaintainmomentumtotriggercommunityprideinexistingcommunityassetsasabasisforidentifyinggapsandtoconveythetangiblepositivebenetsthatthecommunityactionprogramparticipatoryprocess,withitsassociatedcommunityprojects,canbringtothecommunity.Themappingexercisealsoprovidesaplatformforidentifyingandplanningprojectslaterintheprocess.

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    Duringtheactivitiesoftheinitialcommunitymeeting,projectstaplayakeyroleinbuildingthemotivationofcommunitymembers-at-largetoactivelyparticipateintheprocessonavolunteerbasis.ICAPisaprogramprimarilyimplementedbyIraqisforIraqis.Theratioofexpatriatestatonationalstaatanygiventimeisapproximately

    oneexpatriateforthirty-venationalsta.Stamembersknownascommunitymobilizersareselected,inpartfortheiroutgoingandenergeticpersonalitiesbutalsofortheirunderstandingofgovernmentprocessesandmanagementexperience.Mobilizersmustbeperceivedassincereinordertoconnectwithandsecuretheparticipationofothercommunitymembers.ACDI/VOCAselectsmobilizersfromwithinthecommunityinwhichtheywillbeworking,wherepossible.Afactorforsuccessfullymobilizingcommunitiesisthemessagethattherewillbetangiblebenetsfromtheprojectsselectedthroughactiveparticipationofcommunitymemberswithlocalcouncils.ACDI/VOCAoersexamplesofsuccessfulprojectsledbyotherCAGs.Theresource-mappingexercise,inwhichcitizensvoicetheirconcerns,identifyproblems,andsuggestsolutions,alsoencouragesactiveparticipationandbolstersenthusiasmforsustainedengagement.

    How Local Actors Are Empowered

    TheICAPapproachtoCAGcapacitybuildingincludescommunitydevelopmentorientationandformaltrainingcomplementedbyalearning-by-doingapproachthroughparticipationinthecommunityprojectplanning,implementation,andmonitoring/evaluationcycle.Throughouttheprojectcycle,CAGmembersparticipateinasteppedprogramoftrainingpackagesdesignedtoequipthemto(1)participateinprojectproposalreviews;(2)eectivelycommunicateprojectstatustothecommunity;

    Ramla Al Obaidi (third from left), a member of the Kirkuk Community ActionGroup, discusses community priorities during training on advocacy andcoalition building. Used with permission by ACDI/VOCA.

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    Building Peace No. 2

    (3)workwiththecommunityandlocalgovernmenttoensurethatlocalcontributioncommitmentstototalprojectcostsaremetanddocumented;(4)ensurethatprojectsareproperlyimplemented,used,andmaintained;and(5)understandgovernmentfundingprocessesandhowlocalgovernment-citizencoalitionscanworkstrategicallywith

    higherlevelsofgovernment.

    Specicskillsetsinw