ems compass initative

12
Improving Patient Care Through Evidence Based Performance Measures

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Through the EMS Compass initiative, the EMS community will develop tools that can be used to measure EMS system performance and the quality of patient care. This will lead to unprecedented capability for local EMS agencies, systems, regions and states to assess conditions and embark on widespread improvement.

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Page 1: EMS Compass Initative

Improving Patient Care Through

Evidence Based Performance

Measures

Page 2: EMS Compass Initative

• An open, collaborative two-year effort, funded by the

National Highway Traffic Safety Administration (NHTSA)

led by the National Association of State EMS Officials

(NASEMSO)

• Define and develop a sustainable process to design

EMS performance measures primarily using National

Emergency Medical Services Information System

(NEMSIS) version 3 data

• Develop a core set (5-7) of evidence based patient care

and safety related performance measures for use by all

EMS providers to support a culture of performance

improvement in EMS

EMS Compass is:

Page 3: EMS Compass Initative

EMS Compass is not:

• Developing measures in order to punish “poor

performers” or discredit them in their communities

• Submitting measures to the NQF or CMS

• Proposing that measures be used for anything

other than improvement of patient care and safety

• Developing a comprehensive list of measures to

address every aspect of EMS

• Directing how local, state or federal agencies or

payers may choose to utilize the measures once

they become available

Page 4: EMS Compass Initative

1994 Uniform Prehospital EMS

Dataset

2001 NEMSIS

Inception

2005 v2.2 update

2018 v3.4 cutover

History of EMS Data &

Quality Systems

2009 NHTSA – EMS Performance Measures

Based on V2.2

1997 NHTSA - A Leadership Guide to

Quality Improvement

NEMSIS = National EMS Information System Managed by the University of Utah’sTechnical Assistance Center

Page 5: EMS Compass Initative

NEMSIS Datasets Supporting

Performance Measurement

Local Agency

State

National

What can you do with your data?

NEMSIS = National EMS Information System Managed by the University of Utah’sTechnical Assistance Center

Page 6: EMS Compass Initative

Call For Measures

Public & Expert Input

Prioritization

Evidence Review

Measure Design

Measure Testing

• Vendor technical testing

• Public testing & input

Steering Committee Approval

Measure Design Process:A Continuous Cycle

Page 7: EMS Compass Initative

What is a performance measure?

Measurement Domain

Clinical Area

Topic

Family of Measures

Structure

Process

Outcome

Balancing

Measure Formula

Denominator Numerator =Score

Page 8: EMS Compass Initative

EMS Compass DomainsDomains Example Possible Clinical Areas & TopicsPatient and Family Engagement

Customer satisfaction, parent/family involvement, patient experience

Patient SafetyStretcher drop rate, adverse event rate, ambulance crash rate, deteriorating patient (early warning), infection control/hand hygiene

Care Coordination Matching care to need, accessPopulation/Public Health

Volumes, symptoms onset to 911, requests per capita

Efficient Use of Healthcare Resources

Cost per capita/patient, tax dollars per capita, patient utilization rate, patient contact time reliability, crash scene time

Clinical Process/ Effectiveness

Stroke, STEMI, SCA, trauma, RAD, sepsis, CHF, pain management, hypoglycemia, seizures, COPD, mental health, anaphylaxis , provider skill success rate

EMS Workforce*Turnover/Retention, vacancy rate, productivity, Compensation Comparator, injury rate, lost work days rate, education, R&R, certification & licensure, safety (near miss reporting, policies, etc), provider safety

EMS Fleet* Vehicle miles traveled (VMT) rates

EMS Data* NEMSIS submission rate, data integrity*EMS Convenience Domains that are outside the NQS original six but may prove to be necessary for EMS performance measurement.

Page 9: EMS Compass Initative

EMS Measure Considerations

EMS Compass Priority Criteria

– Importance to Measure and Report

– Feasibility

– Scientific acceptability of measure properties

– Usability and Use

– Comparison to related or Competing measures.

Data source from the NEMSIS Version 3 data

whenever possible.

Page 10: EMS Compass Initative

Overall Org ChartSteering Committee

(Bob Bass, MD)

Measure Design Group (Dave Williams, PhD)

Technology Developers Group (Debbie Gilligan)

Stakeholder Communication

Group (Keith Griffiths, BA)

Project Execution Group

(Dia Gainor, MPA)

Federal Partners

Project Staff:Nick Nudell, MS, NRP – Project ManagerZoe Renfro, BA – Project Staff

Page 11: EMS Compass Initative

Initiative Activity Schedule

Oct. 2014: Project Started

Jan. 2015-July 2016: 24 work meetings

May 2015: Call For Measures Open

April 2016: Conduct Blue Ribbon Panel

July 2016: Submit to peer review journal

Aug. 2016: Publish NASEMSO document

Sept. 2016: Completion of this phase

Page 12: EMS Compass Initative

For more information please contact:

Nick Nudell

Project Manager – EMS Compass Initiative

[email protected]

(760) 405-6869

EMSCompass.orghttps://www.facebook.com/EMSCompasshttps://www.linkedin.com/company/ems-compasshttps://twitter.com/EMSCompass#EMSCompass