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    Cloud and Remote Infrastructure

    Management Services

    2012

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    www.scnsoft.com

    What is RIMS?

    RIMS Remote Infrastructure

    Management Services is a

    scalable and configurable suite

    of services by ScienceSoft tohelp managing complete IT

    environment more efficiently

    and cost-effectively

    Cloudinfrastructuremanagement

    Enterprisesystem

    management

    Networkingmanagement

    Application

    maintenanceund support

    SecurityInformation andEvent ManagementServices(SIEM)

    ITinfrastructure

    consultingservices

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    www.scnsoft.com

    Why do you need RIMS?

    To reduce operating costs

    To focus on core competences

    To decrease shortage of domestic skills and IT resources

    To accelerate time to market

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    Ensuring Application Availability, Patch

    ManagementApplication

    Desktops, Printers, Mobile Devices,Software Distribution

    Desktop

    System Administration, Performance

    Monitoring and Fine TuningServer

    Data Center, Directory Services, Mail,Storage Disaster Recovery

    Enterprise SystemManagement

    Database monitoring, Administrationand managementDatabasemanagement

    WAN, MAN, LAN, IDS/IPS, FirewallNetwork and security

    management

    Services focus

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    Cloud Infrastructure Management

    Services:

    Cloud Infrastructure Design and Development

    Cloud Infrastructure Administration and Maintenance

    Private and Hybrid Cloud Integration

    Products:

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    Enterprise System Management services

    Services:

    Infrastructure upgrade and migration

    Consulting and Integration

    Support and training services

    Products:

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    Networking Management

    Services:

    Monitoring services

    Failover Network configuration

    Failover Internet Access configuration Failover Remote Access configuration

    Unauthorized Network Access protection

    Products:

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    Application Maintenance and Support

    Services:

    Level 2 support

    Level 3 support

    Application setup andmaintenance

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    SIEM

    Services:

    Professional services

    TSIEM to QRadar migration

    Training Turnkey solutions

    Products:

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    IT infrastructure consulting services

    Services:

    Enterprise architecture consultancy

    Process Consultancy

    Disaster recovery / business continuity planconsultancy

    Infrastructure audit

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    www.scnsoft.com

    Backup and Replication

    Products & solutions

    Windows Server 2008 R2, Exchange Server 2007/2010, System

    Center Data Protection Manager, Lync Server, ISA Server / ForefrontThreat Management Gateway

    Citrix XenApp, Citrix Receiver, Citrix Web Interface, CitrixXenDesktop, Citrix XenServer, Citrix Access Gateway, CitrixNetScaler

    ESX/ESXi, vSphere, Go, Cloud Infrastructure, vCenter Server,

    Fusion, View, vShieldSymantec NetBackup, BackupExec, Endpoint Protection

    Tivoli software, QRadar

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    Case study

    CUSTOMER SafetyComputing AS, a Norwegian internet service provider.

    CHALLENGE To continue rendering high-quality services to its clients the Customer

    needed to migrate existing IT infrastructure based on Citrix XenApp 5 and

    Windows 2003 to Citrix XenApp 6.

    SOLUTION ScienceSoft consultants carried out Customers IT infrastructure analysis

    onsite, interviewed project stakeholders and developed migration plan.

    After it was confirmed by the Customer, vendors working team executed

    step-by-step migration scenario and created a special training course for

    the Customers employees, who will support the new system in future.

    RESULT The Customer received plug-and-play fault-tolerant Citrix XenApp 6 infrastructure to

    render its clients high-quality services. The migration was done seamless without

    affecting user data.

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    Case study

    CUSTOMER IT outsourcing company based in Eastern Europe.

    CHALLENGE The Customers rapid staff growth made its IT infrastructure ineffective,

    the new solution was needed.

    SOLUTION ScienceSoft consultants designed the enterprise architecture and

    implemented centralized identification/authentication control; set up

    centralized management and reporting of workstations on a network.Microsoft Active Directory deployment gave new level of functionality

    and flexibility.

    RESULT ScienceSoft delivered cutting edge scalable IT infrastructure that gave

    the ability to build up a solid identification/authentication gateway

    system and let the Customers business to continue growing.

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    Case study

    CUSTOMER SafetyComputing AS, a Norwegian internet service provider.

    CHALLENGE The Customer was looking for a flexible and proactive supplier who is

    familiar with the latest technologies and could deliver hosting migration

    services from Microsoft Exchange 2003 to Microsoft Exchange 2010.

    SOLUTION ScienceSoft applied established process to manage the entire migration

    project from assessment and analysis to development and quality

    assurance procedures. After preparation phase vendors team calculated

    required hardware capacities and prepared IT infrastructure. Having

    accomplished deployment and initial settings of the mailing system

    ScienceSoft team carried out users accounts migration from the old

    system to the new one.

    RESULT The result of the project was creating ready-to-use new infrastructure

    with high fault tolerance level based on Microsoft Exchange 2010. The

    Customers clients got new functionality without any inconveniences

    caused by platform migration.

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    www.scnsoft.com

    Why ScienceSoft?

    Dozens of projects with various infrastructure types and challenges

    European time zone

    No culture differences

    Flexible support hours

    Reputable IT services provider, established in 1989

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    Your benefits

    1. Rapid cost reduction

    2. Enhanced business

    performance

    3. Maximized business agility

    4. Best industry practices

    5. Certified and experienced

    subject matter experts

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    SCIENCESOFT, INC.

    4th Floor, 2 Bedy Str.,

    220040 Minsk, Belarus

    Phone: +375 17 293 3736

    Email: [email protected]

    Web: www.scnsoft.com

    SCIENCESOFT OY

    Porkkalankatu 20 A

    00180 Helsinki, Finland

    Phone: +358 50 388 3000

    Email: [email protected]

    Web: www.scnsoft.fi

    Contact Details

    mailto:[email protected]://www.scnsoft.com/mailto:[email protected]://www.scnsoft.fi/http://www.scnsoft.fi/http://www.scnsoft.fi/http://www.scnsoft.fi/http://www.scnsoft.fi/http://www.scnsoft.fi/mailto:[email protected]:[email protected]:[email protected]://www.scnsoft.com/http://www.scnsoft.com/http://www.scnsoft.com/http://www.scnsoft.com/http://www.scnsoft.com/mailto:[email protected]:[email protected]:[email protected]