enabling community participation of senior citizens

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Enabling Community Participation of Senior Citizens through Participatory Design and ICT Cristhian Parra. Vincenzo DAndrea. Giulia Giacomin Community Informatics Conference 2012 #cirn12

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Presentation of the paper "Enabling Community Participation of Senior Citizens through Participatory Design and ICT" at the Community Informatics Research Network Conference held in Prato, Italy in November 2012.

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Page 1: Enabling Community Participation of Senior Citizens

Enabling Community Participation!of Senior Citizens through Participatory Design and ICT!

Cristhian Parra. Vincenzo D’Andrea. Giulia Giacomin!Community Informatics Conference 2012 #cirn12!

Page 2: Enabling Community Participation of Senior Citizens

From Web-Engineering and Data Knowledge Management to

Social Informatics

Page 3: Enabling Community Participation of Senior Citizens

ICT for Well-Being and a focus on

Older Adults

Page 4: Enabling Community Participation of Senior Citizens

www.lifeparticipation.org

Page 5: Enabling Community Participation of Senior Citizens

Lifeparticipation Example

What’s Up

Page 6: Enabling Community Participation of Senior Citizens

How can we approach

Social Interactions?

We needed a better understanding of

The Elderly World

Page 7: Enabling Community Participation of Senior Citizens

Research Questions

What type of information and activities would elderly share using ICT?

What difficulties and challenges do they encounter using ICT?

Page 8: Enabling Community Participation of Senior Citizens

Research Questions

How can we answer our questions using an approach that is as respectful as possible of the people involved,

treating them as research collaborators instead of research subjects?

Page 9: Enabling Community Participation of Senior Citizens

The need for a Participatory Approach

Page 10: Enabling Community Participation of Senior Citizens

Participatory Laboratory of ICT for Elderly

30 Participants

Most aged between 65 and 74

50% at the end

50% returned in the 2nd edition

Page 11: Enabling Community Participation of Senior Citizens

Brainstorming

What activities are needed to support a

magazine

What do they know

What do they expect to learn

Page 12: Enabling Community Participation of Senior Citizens

Topics of Interest

Pictures. Pictures. Pictures.

Writing stories

The Internet

Interestingly, Blogging.

Page 13: Enabling Community Participation of Senior Citizens

Weekly scheduling with their participation

3 months. 10 Sessions. Open Office. Internet Browsing. Blogging.

Page 14: Enabling Community Participation of Senior Citizens

The Blog

Page 15: Enabling Community Participation of Senior Citizens

32 posts/month

9 active authors

Not too much commenting

Pair Writing

Recipes

Excursions

Poetry

Short Stories

Social Report

Page 16: Enabling Community Participation of Senior Citizens

Follow-Ups

Participatory Design Workshops

Page 17: Enabling Community Participation of Senior Citizens

Follow-Ups

Participatory Design Workshops

16 concrete Design Mistakes

e.g. mixing sliding and buttons

21 usability notes

e.g. make borders thicker and disable touching in them

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Community Participation

The Result

Page 19: Enabling Community Participation of Senior Citizens

General Learning

ICT can foster Cultures of Participation (for example, around a blog)

Participatory Approach enables trust relationships.

Diversity of Elderly is wide, and they can be very participative provided the means for participation

Page 20: Enabling Community Participation of Senior Citizens

ICT Design Learning

Step-by-Step sequential interfaces are preferred

Desire for sharing their knowledge and stories

Love to work in pairs

Page 21: Enabling Community Participation of Senior Citizens

How to sustain participation?

A second edition of the lab More workshops

Participatory Design of one ICT tool

The Mockup: http://www.youtube.com/watch?v=zpwRr_aKq4E

Future Work

Page 22: Enabling Community Participation of Senior Citizens

Thanks for listening! Questions?