enabling new voice experiences with amazon alexa and aws lambda
TRANSCRIPT
AlexASKforDevelopersIanMassingham,TechnicalEvangelistRaz Bachar,StartupBusinessDevelopmentDaniloPoccia,TechnicalEvangelist
Whenyouhaveaquestionorwanttodosomething,allyouhavetodoisask.
Customerfeedback
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B U I L D I N G A N E C O S Y S T E M F O R A L E X A
Create Great Content:
ASK is how you connectto your consumer
T H E A LE XA E COS YS T E MSupported by two powerful frameworks
A L E X AV O I C ES E R V I C E
UnparalleledDistribution:
AVS allows your contentto be everywhere
Lives In The Cloud
Automated SpeechRecognition (ASR)
Natural Language Understanding (NLU)
Always Learning
A L E X AS K I L L SK I T
UNDER THE HOOD OF ASKA closer look at how the Alexa Skills Kit process a request and returns an appropriate response
You Pass Back a Textual or Audio Response
You Pass Back a Graphical Response
Alexa Converts Text-to-Speech (TTS) & Renders Graphical Component
Respond to Intent through Text & Visual
Alexa sends Customer Intent to Your Service
User Makes a Request
Alexa Identifies Skill & Recognizes Intent Through ASR & NLU
Your Service processes Request
Audio Stream is sent up to Alexa
B U I L D I N G Y O U RV O I C E E X P E R I E N C E
W H E RE DO W E S T A RT ?The Evolution of a Skill
Traffic Skill Example
Giveanestimatedtimeofarrivalfromhometowork.
Traffic Skill Example
Includeaccidents,constructionandclosuresonroute.
Traffic Skill Example
Proactivelyalertusertodelaysandprovidealternateroutes.
R U NEvolve Over Time
C R A W LWhat’s Your Core Functionality?
ANALYZE USER FEEDBACK& OPTIMIZE SKILL
W A L KExpand Capabilities & Features
INNOVATE FORCUSTOMERS
T H E P LA NHigh-Level Framework to help get you started
We’veputtogetheraplantotakeyourprojectsfrominceptiontolaunch throughahonedprocessthatincludesmultipletouch-pointswiththeAlexateam.
V O I C E E X P E R I E N C E D E S I G N
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EstablishStrategic&CreativeDirectionWhat’sYourMVP?
DevelopUserFlows&ScriptsPrepareUtterances&Responses
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D E V E L O P M E N T
BringtheSkilltoLifeInitialSkillSubmission
DeliverSkilltoAmazonForReview
3T E S T I N G & C E R T I F I C A T I O N
Amazon&DeveloperTesting&AdjustmentsCertification&Deployment
S T A R T
E N D
L E T ’ S B U I L DA N E W S K I L L F O R A L E X A
[email protected]@amazon.com