Enbridge’semergencyresponsereadiness

Stayingprepared:Living ourcommitment

A quick andeffectiveemergencyresponse

Safety inthe Straits

Regionalemergencyplans

Working withemergencyresponsegroups

@enbridge blog:Indian RiverEmergencyExercise

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We hope we never have torespond to a pipeline leak.But if we do, we’re ready.

Enbridge maintains strong emergencypreparedness and response systems thatwe regularly test and continuously improvealongside local first responders, emergencymanagement officials, and law enforcement.

In the event of an incident, Enbridgepersonnel and contractors have robustand tested emergency response expertise,training, and equipment to ensure a safe,speedy and effective response.

Why focus on emergency response?

Prevention is a critical component ofpipeline safety, and we focus on preventionat Enbridge before issues arise. While ourultimate goal is to prevent all spills andreleases, we’re also committed, as aresponsible pipeline operator, to providinga comprehensive incident response atany point along our pipeline network.

Our company-wide Enbridge EnterpriseEmergency Response Team (E3RT) wascreated in 2012 and trained to respond tolarge-scale incidents across North Americathat would require more resources thana single Enbridge operating regionor business segment could provide.

Staying prepared:Living our commitment

To keep our employees and contractorsprepared, we stage regular simulationexercises and drills in all of our operatingregions, such as:

• Tabletop exercises, including E3RT events;

• Equipment demonstration events; and

• Full-scale simulation and resourcedeployment events.

During these exercises, our employeesand contractors—usually in concertwith local and regional first-responseagencies—participate in full-day stagedsimulations of a pipeline spill, with ourfull response coordinated in real time.

During these drills, observers from localfirst responders, agencies, governmentand industry often observe the process andearn a firsthand look at how we are preparedto react in the event of a large-scale incident.It also gives them the opportunity to providefeedback on how they would respond orassist during a pipeline emergency.

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We believe all incidents canbe prevented at Enbridge.No incident, spill, or releasewill ever be acceptable to us.

Upon detecting a potential problem, ouroperations center will close remotelycontrolled isolation valves immediately,with full closure occurring within threeminutes of activation. Our local operationsstaff will quickly initiate a responsealongside local emergency managementteams. In the Straits, that includes theU.S. Coast Guard, the Michigan Departmentof Environmental Quality and Departmentof Natural Resources, the U.S. EnvironmentalProtection Agency and other essentiallocal partners.

We will also rapidly dispatch a trainedresponse team, including environmentalcrews who have a strong understandingof the products we transport.

Testing and improving

We are also committed to testing Enbridge’semergency response tactics and strategies,to strengthen the bonds of preparednessand promote a safe, speedy and effectiveresponse when necessary. Enbridge

A quick and effectiveemergency response

employees in U.S. and Canada participatein regular emergency response drills andfull-scale simulations, many involving localfirst responder groups, to test and improveour procedures.

On average, we’ve conducted more than400 drills, exercises, and emergencyequipment deployments across ourcompany a year since 2012.

We also spent about $74 million between2012 and 2014 on training and new responseequipment, ranging from boom to boats,and deployed them across our systems.

Using the ICS protocol

Enbridge’s emergency response drillsand simulations use the Incident CommandSystem (ICS), an emergency responsesystem used across North America bymilitary, first-response agencies, and local,state/provincial, and federal governments.

ICS enables Enbridge employees andcontractors to react quickly and efficientlyto the emerging issues and challengesthat are inevitable in a real-life emergencyresponse. That common, across-the-boardunderstanding of ICS, and implementationwith other response partners, helps tomake our emergency response safer,more efficient, and more effective.

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Enbridge employees participate regularly in emergency response drills and full-scale simulations to test andimprove our emergency response procedures.

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In September 2015, we put ouremergency response readinessto the test with an Enbridgeemergency response exercisein the Straits of Mackinac.

The exercise included tactical equipmentdeployment, public notification, shorelinecleanup assessment, deployment of anair monitoring team, education of firstresponders on oil hazards, and a wildliferecovery exercise coordinated byour environment team.

Numerous first-response agencies wereactive participants, including:

• The U.S. Coast Guard;

• The U.S. Environmental Protection Agency;

• The U.S. Department of Transportation’sPipeline and Hazardous Materials SafetyAdministration (PHMSA);

• The Michigan Departmentof Environmental Quality;

• The Michigan Departmentof Natural Resources; and

• Local emergency managementand law enforcement.

We conduct exercises like this to evaluate ourown response, and at the end of the drill, aswe do in all full-scale simulation exercises,we review our successes and target areasof improvement—using those lessons tobolster emergency response readiness.

Safety in the Straits

Boom, boats, and more

Our simulation exercise on September 24allowed participants from Enbridge andvarious response agencies to furtherfamiliarize themselves with the latestin response and recovery equipment.

Out in the Straits, the following equipmentwas deployed:

• The U.S. Coast Guard cutter Alder;

• Oil Spill Recovery Vessels (OSRVs);

• Response vessels;

• Rescue boats, assault boats, andlanding craft;

• U.S. Coast Guard auxiliary boats;

• A weather monitoring vessel;

• Tugboats; and

• Barges.

Numerous pieces of containmentand recovery equipment also got aworkout, including:

• Vacuum trucks;

• Hundreds of feet of air and sorbent boom;

• Skimmers; and

• A decontamination trailer.

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Shoreline cleanup crews

The simulation exercise involved a mockshoreline cleanup assessment technique(SCAT) deployment. Two teams, involvingpersonnel from Enbridge, the State ofMichigan, and the U.S. Coast Guardevaluated impacts to the shoreline, andrecommended and initiated cleanup options.

Wildlife rehabilitation workshop

Representatives of Tri-State Bird Rescueand Rehabilitation, Inc., conducted anoiled wildlife workshop. This classroom-setting workshop provided a hands-onopportunity to practice handling oiledwildlife in the event of a spill, includingcapture, washing, and rehabilitation,and certified participants to assist withimpacted wildlife in the future.

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We have tailored and detailedemergency response plans,region by region, that governour response for all typesof situations.

Regionalemergency plans

These plans consider all the factors thatinfluence the behavior and potential impactof a release—including drinking water, flowof running water, air emissions, wildlife andanimal livestock, and shoreline impacts.

In the event of an emergency near the Straitsof Mackinac, we can draw upon considerablecombined resources. We have significantsupplies of equipment and resources nearthe Straits, and these resources can bemoved and concentrated at any point alongLine 5 to support a response.

We’ve developed a tactical response planfor the Straits of Mackinac in tandem withthe U.S. Department of Transportation’sPipeline and Hazardous Materials SafetyAdministration (PHMSA). This plan has beentested via full-scale emergency responseexercises—including one in September 2014at Indian River—involving key agenciessuch as the U.S. Coast Guard, PHMSA,the U.S. EPA, and local authorities.

We’ve also got a plan in place in the eventof an oil release during winter, when theStraits are iced over. In the event of anincident, Enbridge, the U.S. Coast Guard,and oil spill removal organizations wouldactively respond with containment andrecovery resources, including equipmentthat’s based in the Straits and is availablefor rapid deployment. We tested this plan,along with the U.S. Coast Guard and otherresponse partners, during a full-scalesimulation exercise at St. Ignace, Michigan,in January 2012.

Enbridge’s full-scale simulation exercise at St. Ignace, Michigan, in January 2012 involved the U.S. CoastGuard and other response partners. The exercise involved practicing oil containment and removaltechniques, as well as testing and deploying equipment, such as ice and fire boom and Arctic-specificskimming equipment, in harsh winter conditions.

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We are committed to maintainingrobust emergency responseplans near all our pipelines andfacilities. We update these plansregularly, making them availableto local first responders alongour pipeline rights-of-way.

Working with emergencyresponse groups

We also meet regularly with those firstresponders—including police, fire, andEMS—to share Enbridge’s emergencyresponse procedures, and identify the rolesand responsibilities of external responderswho would support Enbridge in the event ofan incident.

In-person engagement

Enbridge launched the EmergencyResponse Ambassador initiative in 2013 aspart of our U.S. Public Awareness program.

Our employee ambassadors have builtmeaningful relationships with emergencyresponders near our pipelines andfacilities—arranging presentations,facility tours, and tabletop exercises.

Free, online training

Enbridge’s Emergency ResponderEducation Program, another facet of ourpublic awareness outreach, offers free,unlimited online training and pipelineemergency response tactics for firstresponders near our projects and operations.

We’ve also expanded this program with atraining module targeted specifically at9-1-1 call center personnel, so that they areequipped, if necessary, to initiate a safe andeffective response to a pipeline incident.

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Enbridge connects NorthAmericans to the energy theyneed for their quality of life.We take this job seriously,and we’re committed to doingit safely and responsibly.

@enbridge blog:Indian River Emergency Response Exercise

Field exercises included: equipmentdeployment at multiple locations onwater; public notification; dispatch of anair monitoring team; protection of waterintakes and public parks; shoreline-cleanupassessment; educating first responderson pipeline emergencies; measurementof response times; and a wildlife recoveryexercise coordinated by Enbridge’senvironment team.

Detailed plans guide our emergencyresponse, and are based on specific typesof terrain, including water crossings. Theseplans include strategic storage of emergencyresponse equipment across our regionsfor quick deployment, and personnel—including employees, contractors, andresponse organizations—on standby torespond immediately.

Posted September 29, 2014

That was the motivation behind a multi-agency emergency response trainingexercise, coordinated by Enbridge, onSeptember 17, 2014 along the Indian Riverin Cheboygan County, Michigan.

More than 18 months in the planning,this full-scale emergency drill involvedmore than 300 representatives fromEnbridge, the U.S. Coast Guard, theU.S. Environmental Protection Agency,the Michigan Department of EnvironmentalManagement, the Great Lakes Commission,and local emergency responders.

“In our commitment to safety andoperational reliability, we focus onprevention before issues arise. But we alsowant to be as prepared as possible in theunlikely event of an incident, and that meanshaving detailed emergency response plansin place—and holding regular emergencyresponse exercises as we did at IndianRiver,” says Brad Shamla, Vice Presidentof U.S. Pipeline Operations.

The Indian River full-scale exercise,based along our Line 5 crude oil pipelineon the northern tip of Michigan’s LowerPeninsula, saw crews respond to asimulated emergency based on a third-party contractor striking the pipelinewhile performing maintenance work.

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Enbridge holds regular full-scale simulationexercises involving first-response agencies,including this exercise in September 2014 atIndian River, Michigan.

For the Indian River exercise, we also invitedspecial guests—including elected officialsand representatives of environmentalgroups—to tour the simulated responsearea via bus, boat, and helicopter.

“We feel that the Indian River emergencyresponse exercise helped strengthenrelationships among Enbridge, responseorganizations, public officials, media, andlocal business owners,” says Shamla.“In the event that a pipeline release doesoccur, those relationships will be crucialto an effective response.”

092015enbridge.com/prepared

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Call us, toll free:1-855-869-8209

Email us:line5info@enbridge.com

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