energy drink consumer insights from interviews - · pdf fileenergy drink consumer insights...
TRANSCRIPT
The Ko-Walla Wallas
Pei-Hui Chang ([email protected])
Natalie Kates ([email protected])
Kelsey-Lee Legassick ([email protected])
Phillip Crowe ([email protected] )
Shaozhen Zeng ([email protected])
Account Planning Course- Energy Drink Consumer Insights from Interviews
Product Background Rockstar, Inc. 16 and 24 fl. Oz. JUICED- hybrid formula with 50% juice Caffeine Content
24oz. can contains 240mg of caffeine 16oz. can contains 160mg of caffeine
Flavors include: Original is mango, orange, and passion fruit combination Also comes in pomegranate and guava flavors
Celebrity advertising
Objectives To find out why consumers drink energy drinks To figure out situational consumption for energy drinks To find out factors that influence consumers to buy
energy drinks To find out why people prefer or don’t prefer Rockstar
Juiced as their energy drink of choice To determine who the target consumers are for Rockstar
Juiced in comparison to the competition
Interview Guide Introduction
Introduce yourself Confidentiality Ask interviewee to introduce themselves to obtain basic
demographic information Gender, age, occupation
Tour of the kitchen/bar area in... College Townhouse Complex (Home Environment) Fraternity House (Greek Life)
Begin with interview questions…
Interview Questions Have you ever consumed energy drinks? How often do you consume energy drinks? Why do you drink energy drinks? In what kind of situation are you mostly likely to buy
energy drinks? Which energy drink brands do you usually drink? Which are your favorite energy drink brands?
Why are they your favorite? What kind of tastes and flavors would you prefer in an
energy drink?
Name as many energy drinks as you can. Describe the typical user of each type of energy drink. What’s your opinion of each brand?
Have you ever heard of Rockstar Juiced? Do you ever drink Rockstar Juiced?
Do you like it or not? Why?
What do you think about it compared to other energy drinks? Such as: Redbull, Rockstar, Monster, Full Throttle, TAB
Interview Questions Continued…
Findings College Townhouse Complex (Home Environment)
Five interviews at two apartments in University Club Two 20 and three 21 year-old college students Three females and two males All five interviewees have tried energy drinks
Most frequently Rebull
Four are non-users of Rockstar Juiced
Findings College Townhouse Complex (Home Environment) 4 out of 5 interviewees regularly consume energy drinks
Consumption varied between daily and weekly usage 1-2 Redbulls in fridge
One male and two of the females purchase less frequently
1-4 times a month
Findings College Townhouse Complex (Home Environment) The Competition (Energy Drinks Mentioned)
Monster- one male said this was his favorite Full Throttle- the same male said he doesn’t like this kind Mountain Dew Amp- another male said this was a favorite Tab- for females because of pink can Joker Lost Voodoo Redline
Findings College Townhouse Complex (Home Environment) The Competition Continued…
Redbull was most well-known energy drink and named as favorite brand
Redbull has a smaller can, and therefore… “Provides same amount of energy but you need to drink less” “Makes you just the right amount of hyper and alert” Whereas, energy drinks in larger cans, like Rockstar are, “Too much
energy drink and will make you anxious or erratic”
The crash factor
Findings College Townhouse Complex (Home Environment)
Perceptions of differences between energy drinks Redbull has a distinct taste Some taste fruity and sweet Some taste better mixed with alcohol (Ex. Jager Bombs) Some wear off easier or don’t work Some help you concentrate more Some are made for when you are exercising
Findings Fraternity House (Greek Life)
Three Interviews at Theta Chi Fraternity House Two 20 year old college students Two males and one female All three interviewees have consumed energy drinks All are non-users of Rockstar Juiced Female consumes energy drinks less then males
Prefers coffee to energy drinks About once a week Hates Redbull Likes Rock Star or Full Throttle Blue Demon
Findings Fraternity House (Greek Life) Both males interviewed are brand loyal energy drinkers
Redbull Rockstar
Loyal male Redbull drinker Typically buys his Redbull at gas stations
Trusts Redbull brand and likes how it works “Redbull gives you wiiings”
Feels other energy drinks don’t work as well
2 out of 3 interviewees first tried energy drinks from dorm vending machines
Conclusion
Objective 1: To find out why consumers drink energy drinks To receive the benefits of gaining energy Keeps you awake in order to accomplish your goals Tastes good and is refreshing
Objective 2: To find out factors that influence consumers
to buy energy drinks Taste Price Size of can
Conclusion Objective 3: To figure out situational consumption for
energy drinks Social situations School or work Long road trips Gym and exercising Coffee replacement
Objective 4: To find out why people prefer or don’t prefer
Rockstar Juiced as their energy drink of choice Don’t: Too sweet (especially females) Do: Better tasting alternative (especially males)
Conclusion Objective 5: To determine who the target consumers
are for Rockstar Juiced in comparison to the competition Males ages 18 to 35
Always busy and on the go College students Full-time-employees
Tendency to live active lifestyles