engaging consumers - social media boot camp for entrepreneurs

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@vascellar i Social Media Boot Camp for Entrepreneurs Wednesday, February 09, 2011 - Rome, Italy Engaging Consumers Andrea Vascellari CEO itive.net

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How you can engage consumers (current and potential) in new ways using social media. http://andreavascellari.com/ http://itive.net/

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Page 1: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Social Media Boot Camp for EntrepreneursWednesday, February 09, 2011 - Rome, Italy

Engaging Consumers

Andrea VascellariCEO itive.net

Page 2: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Social Media Boot Camp for EntrepreneursWednesday, February 09, 2011 - Rome, Italy

Case studies & Take aways• Teymur Madjderey - Icedsoul• Exclusive Sicily

Interesting ReadsTools & Tips• Twitter• Facebook• Slideshare

Q&A

Page 3: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Teymur Madjderey - Icedsoul.deTroopies 365 "yeah and I dont understand why

stormtroopers have to clean the sensorarrays of these huge droids...""this is sooo gross...""guys... relax... regulations... you know!"

-day eighteen-

Page 4: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Teymur Madjderey - Icedsoul.deZombies 52

Page 5: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Teymur Madjderey - Icedsoul.deZombies 52

Page 6: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Teymur Madjderey - Icedsoul.deTakeaways• Narrative Engagement

• where there are people there are stories• what's interesting about what I do, that people don't

know?• Content

• popular themes• Multimedia Engagement

• photos, videos and written content• Community Engagement

• open conversations (on Flickr, blog, etc.)

Page 7: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

ExclusiveSicily.netehem, ehem...did you mean extensive?

:o

Page 8: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

ExclusiveSicily.netContent Optimization, SEO, Usability

:D

Page 9: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

ExclusiveSicily.netTakeaways

• Content Engagement• clear, digestible, etc.

• SEO• well organized doesn't mean visible to

Google• Social Media

• sharing capabilities (word of mouth marketing...)

• Training• yourself, your staff, etc.

Page 10: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Social Media Boot Camp for EntrepreneursWednesday, February 09, 2011 - Rome, Italy

Interesting reads...

• Content Rules (C.C. Chapman & Ann Handley)• Get Seen (Steve Garfield)• Social Marketing to the business Customer (Eric

Schwartzman & Paul Gillin)

Page 11: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Social Media Boot Camp for EntrepreneursWednesday, February 09, 2011 - Rome, Italy

Tools & Tips

• Twitter• Facebook• Slideshare

Page 12: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Twitter

• monitor (listen to what Eric says!)• don’t use automated responses /DMs

ohave a look: @vascellaritwitter policy• socialize - add value - help• re-direct to in-depth conversation on

blog/main website

Page 13: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Facebook

• place where you can be the most personal• style-up your digital living room with

custom tabs (i.e. FBML)• engage using other media within FB

• use video (i.e. youtube, live-stream)• consistency

• on-going engagement

Page 14: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Slideshare• SEO

• content of presentation is indexed contact/relevant info

• Tags• helps with searches in/out Slideshare

• Shareable/Embedable• Analytics (pro)

• What organizations and countries your visitors are from

• What search terms are bringing them here• See all tweets and Facebook shares for your

content

Page 15: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

@vascellari

Social Media Boot Camp for EntrepreneursWednesday, February 09, 2011 - Rome, Italy

Q&A

Page 16: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

[email protected]

@vascellari

http://en.wikipedia.org/wiki/Charles_Darwin - btw - we love Darwin ;)

Page 17: Engaging Consumers - Social Media Boot Camp for Entrepreneurs

itive.net/[email protected]

@vascellari

http://en.wikipedia.org/wiki/Charles_Darwin - btw - we love Darwin ;)