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TRANSCRIPT
1
Engaging Employees with
The Great Game of Business & MiniGames™
Part 1
Steve Baker
The Great Game of Business Inc
Springfield, Missouri
800-386-2752
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Rapid Financial Results | Lasting Cultural Change
A short-term, intensely focused, ‘continuous improvement’ campaign designed to affect a change, correct a weakness or pursue an
opportunity within the company.
There is a team goal, a scoreboard and a reward for winning.
MiniGame™
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This is a Test:
What’s Right?What’s Wrong?
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• Common Goal
• People/Departments Working as a Team
• Out of the Box Thinking to Achieve Goal
• Reward Engaged the Team
• Simple Scoreboard: See the Win @ a Glance
• Team Celebration with All in Attendance
What’s Right?
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• Vague & Unrealistic Goal: ‘Double Growth’
• Unclear Rules: ‘Check Your Spam Folders’
• Rules, Measurement & Rewards in Flux
• Built in a Vacuum: Target, Rewards
• Backpeddling When Team Approached Goal
• No Changed Behavior Or Systems
What’s Wrong?
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$9,000,000.00
People Support
What They
Help Create
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Small Wins Add Up
to BigWins
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Q: Why Play MiniGames?
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• Affect a Change• Reinforce Business Training• Build Teamwork• Develop A Winning Attitude
MiniGames™are played to…
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Feel
Think Act
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1) Name the Game
2) Set the Goal
3) Estimate the Benefit
4) Identify the Players
5) Set the Time Frame
6) Create a Theme & Build the Scoreboard
7) Decide the Reward
8) Establish Huddle Rhythm
9) Play the Game
10) Celebrate the Win6
MiniGameDesign Steps
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–Choose the target
–Identify key issues
TIP: Think “Line-of-Sight”
1. Name the GameThe Improvement Objective
TIP: Don’t Compete with “Us”
11-12
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‘Drivers’ & ‘Line of Sight’
DEPT
DEPT
DEPT
DEPT
DEPT
DEPT
DEPTDEPT
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Revenue
COGS
Gross Profit
Expenses
PBT / EBITDA
1 10
1
1
1
1
1 10
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Which Target?
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• Define the win (mini-critical number)
• Define how progress will be tracked
TIP: Avoid “All” or “Nothing” Goals
2. Set the Improvement Goal
From x to y by when ?
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3. Estimate the BenefitWhat’s the potential impact / return?
Focus Period
Plateau Period
New Normal
Financial
Behavioral
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• Shorter than the annual plan
• Long enough to change behavior
4. Identify the Players
5. Determine the Time Frame
• Who can really impact the goal?
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– Simple & easy to understand
– Frequently scored & easily viewed
– Be Creative!
+ Set the huddle schedule
6. Create a Theme &
Build the Scoreboard
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$9,000,000.00
3 Second Rule:
Are We Winning or Losing?
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Fishing for Clients
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$9,000,000.00
People Support
What They
Help Create
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Tetris Wall
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– Think low on cash, high on fun
– Prizes should be motivating
– Prizes should be memorable
– Prizes should reflect the effort &
quality of the team’s performance
Tip: Set an award schedule:30, 60 & 90 day Prizes: Small, Medium & Large!
7. Decide on the Reward
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‘Normal’
50% to Company
50% to Pool
Gain Sharing
‘Normal’
100% to Company
‘Normal’
100% to Company
‘Normal’
100% to Company
Q1 Q2 Q3 Q4
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What’s In It For Me?
Prizes & Rewards
Who Chose the Rewards?
Are There Many Chances to Win?
Are There Graduated Levels?
Is Winning Clearly Defined?
Will We Remember Winning?
Are Rewards Commensurate with Effort? 10
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• Allow for group celebration
• Management “Service” is appreciated
• Personalize if possible
Extra Prize Pointers
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8. Establish Huddle Rhythm
9. Play The Game
10. Celebrate the Win!
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• Name the Game: Stop the Runs!
• The Goal: Reduce Home Depot Runs from 150/mo to 75/mo
• The Benefit: Create the habits of planning & efficiency
• The Players: Build Crews
• The Timeframe: 120 days
• The Theme: *ahem* … The ‘Runs’
• Scoreboard: Bar Chart / Toilet Paper Rolls
• The Reward: Duluth Trading: Hat, Gloves, LunchBox
• The Result: $40,000 in 4 months / $120,000 in a Year
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greatgame.com/ggobmp3