engaging millennials - engauge presentation at dma09

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How to target Millenials and engage them with marketing that connects with them and leverages their power as influencers to spread the message. With Raghu Kakarala from Engauge, Michael, McPherson from Chick-fil-a, and Stephany Cavatoni from Active. Presented at DMA09 in San Diego on October 21st 2009.

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Page 1: Engaging Millennials - Engauge Presentation at DMA09
Page 2: Engaging Millennials - Engauge Presentation at DMA09

@interpolate@chick_fil_a@scavatoni

Page 3: Engaging Millennials - Engauge Presentation at DMA09

WHO THEY ARE

Page 4: Engaging Millennials - Engauge Presentation at DMA09
Page 5: Engaging Millennials - Engauge Presentation at DMA09

WHY THEY’RE IMPORTANT

Page 6: Engaging Millennials - Engauge Presentation at DMA09
Page 7: Engaging Millennials - Engauge Presentation at DMA09

Television Print

One-on-OneMarketingOnline Events

Venues/Facilities

DirectMail

Finding Influencers - Media

Radio Outdoor

OLD

MED

IAN

EW

MED

IA

Page 8: Engaging Millennials - Engauge Presentation at DMA09

Using New Media to Find Influencers

Facebook

E-Mail Offers

Page 9: Engaging Millennials - Engauge Presentation at DMA09

New Tribe Members

Tribe Leader

Empowering Influencers - Motivators

“I am just very thankful that I am sponsored by such a great company and look forward to another year!”

Intrinsic Extrinsic

Pride and recognition

Like Minded Individuals

Gear and Product

Media Incentives

Page 10: Engaging Millennials - Engauge Presentation at DMA09

Empowering Influencers - Support

Page 11: Engaging Millennials - Engauge Presentation at DMA09

Effective Use of Social Media Tools

Support versus replace

the relationshi

p

Page 12: Engaging Millennials - Engauge Presentation at DMA09

Direct Response Can Support

Influencer Programs

Page 13: Engaging Millennials - Engauge Presentation at DMA09

Client Example: Bear Naked

Page 14: Engaging Millennials - Engauge Presentation at DMA09

Measuring Success• Cost Per Engagement versus Impression• Delivering ROI

Delivering Reach• Aggregating new media channels• “Fishing where the fish are”

Creating the Business Case

Page 15: Engaging Millennials - Engauge Presentation at DMA09

Engaging the Millennial

Things To Consider:• Social – play to their mindset (teams versus

individuals)• Behaviors – technologically savvy, goal oriented• Motivators – rewards, titles, recognition

But Be Careful!• Technology does not replace relationships• Know when they are marketed to by companies

Page 16: Engaging Millennials - Engauge Presentation at DMA09

KEYS TOSUCCESS

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Page 18: Engaging Millennials - Engauge Presentation at DMA09

BE AUTHENTIC

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Page 20: Engaging Millennials - Engauge Presentation at DMA09

MARKET IN 3D

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Page 22: Engaging Millennials - Engauge Presentation at DMA09

REACH OUT

THROUGH NEW

CHANNELS

Page 23: Engaging Millennials - Engauge Presentation at DMA09
Page 24: Engaging Millennials - Engauge Presentation at DMA09

TARGET CREATORS NOT JUST

CONSUMERS

Page 25: Engaging Millennials - Engauge Presentation at DMA09
Page 26: Engaging Millennials - Engauge Presentation at DMA09

HUMANIZE YOUR

BRAND

Page 27: Engaging Millennials - Engauge Presentation at DMA09
Page 28: Engaging Millennials - Engauge Presentation at DMA09

EMAIL IS STILL YOUR BEST FRIEND

Page 29: Engaging Millennials - Engauge Presentation at DMA09
Page 30: Engaging Millennials - Engauge Presentation at DMA09

MONITOR AND ENJOY

YOUR RESULTS

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Page 32: Engaging Millennials - Engauge Presentation at DMA09

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