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PRESENTED BY:

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ONBOARDING

The process of integrating employees into their new work environment

A continuation of the recruitment process. It is an extension of the first day orientation and one of the most important steps in retention

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LEVELS OF ONBOARDING

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• Paperwork, legal requirements, policies

Compliance

• Job description, expectations

Clarification

• Organizational norms, work environment, formal/informal

Culture

• Interpersonal relationships, networks, and engagement

Connection

30%

50%

20%

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OUTCOMES

Higher job satisfaction

Organizational commitment

Lower turnover / Higher retention

Higher professional levels

Career effectiveness

Lowered stress

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What impression do you want to give new employees

of your department?

What can YOU personally do to give them that

impression?

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ONBOARDING AT YOUR INSTITUTION

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yourINSTITUTION

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PRIOR TO THE FIRST DAY OF WORK

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THE FIRST DAY OF WORK

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THE FIRST DAY OF WORK

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BY THE END THE FIRST

WEEK

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BY THE SECOND WEEK OF

WORK

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BY THE END OF 1-4

MONTHS

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RESULTS OF ONBOARDING

You have a clear set of tools to facilitate the process You are involved in creating a workplace where employees feel

engaged You have employees who are able to contribute much faster

than without a formal plan

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Get to know your employees and their values Treat each employee as an individual Provide adequate orientation and training Be sure each employee clearly understands what is expected and how output affects the rest of the operation Communicate the goals of the department Praise for good performance and improvements in performance Encourage your employees to come up with suggestions Carefully listen to all new ideas - be sure to implement the good ones Let employees know how they are doing on a regular basis Try to reach mutual agreement on improvement goals Use the team approach to solve problems Provide opportunities for employees to use their own ideas for achieving goals Keep your employees informed of changes, the reasons for them and any benefits that may result

EMPLOYEE COMMITMENT

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Talk to employees with same frequency

Pay equal attention to employees

Find something to like about each employee

Rotate less desirable tasks

Practice simple courtesy

Communicate your expectation of what is a fair workload

Confront issues not people

Foster an environment of openness and trust

Praise in public and critique in private

EMPLOYEE TIPS

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QUESTIONS

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THANK YOUMICHELLE FREDERICKTRAINING AND ORGANIZATIONAL DEVELOPMENT MANAGER, AMERICAN UNIVERSITYmfrederi@american.edu

202-885-2689

Be sure to complete the evaluation for this session in the Guidebook app