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ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College

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Page 1: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

ENGAGING STAKEHOLDERS

THROUGH SOCIAL MEDIADr. Linda Elliott-Nelson

Arizona Western College

Page 2: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

ARIZONA WESTERN COLLEGE

Over 12,000 students

Corner of Arizona, California, and Mexico

Hispanic Serving Institution

Page 3: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

WHO ARE OUR STAKEHOLDERS?

Students

Faculty

Staff

Community

Page 4: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

SOCIAL MEDIA

Facebook

LinkedIn

Instagram

Twitter

And more

Page 5: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

DOCUMENTED STUDENT

LEARNINGWhere do students demonstrate learning?

NURSING

Page 6: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

DOCUMENTING STUDENT LEARNING

PHOTOJOURNALISM

Page 7: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

DOCUMENTING

STUDENT LEARNING

Students post on what they learned.

Page 8: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

DOCUMENTING

STUDENT LEARNING

Page 9: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

SHARING STUDENT AND

FACULTY ACCOMPLISHMENTSArticles

Photos

Comments

Student showcase

AWCAlum

LinkedIn project

Page 10: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

FOCUSING ON

FACULTY

Faculty: the focus of this year’s marketing

Videos shown on television, at movie theaters, and on social media

Videos include faculty degrees and titles

Page 11: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

MEET THE MATADORS! MEET OUR FACULTY!

Page 12: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

GETTING TO KNOW FACULTY

AWC IN FOCUS VIDEOS

2-4 MINUTES LONG

FOCUS ON FACULTY, ACCOMPLISHMENTS, WHY THEY CHOSE THE SUBJECT THEY DID, CAREERS POSSIBLE IN THEIR FIELD, THEIR FAVORITE

CLASS TO TEACH

Page 13: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

INCREASING ENROLLMENTScreen shots for classes with photos

Class Title

Class section

Mode of learning

Days

Times

Hashtag for Twitter

Page 14: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

INCREASING USE OF TUTORING

CENTER

Page 15: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

GETTING TO KNOW OUR STAFFMeet the Matadors encompassed faculty,

staff, and part-time workers.

People on campus got to know each other as

well.

Page 16: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

DOCUMENTING

STAKEHOLDER ENGAGEMENT

I’M GOING 2 COLLEGE

EVENT WITH 5TH GRADERS

Page 17: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

SURPRISE AND DELIGHT

Clouds

Sunrise

Sunset

Landscaping

Page 18: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

DOCUMENTING STAKEHOLDER

ENGAGEMENT

Page 19: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

MEASURING STAKEHOLDER ENGAGEMENT

Page 20: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

MEASURING STAKEHOLDER ENGAGEMENT

Page 21: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

LESSONS LEARNED

Decentralize

Post daily

Include different viewpoints

Monitor

Use as communication tool (very useful with emergencies)

Ask faculty and staff to send in photos and information

Page 22: ENGAGING STAKEHOLDERS THROUGH SOCIAL MEDIA · THROUGH SOCIAL MEDIA Dr. Linda Elliott-Nelson Arizona Western College. ARIZONA WESTERN COLLEGE Over 12,000 students ... SURPRISE AND

QUESTIONS?