engie china · 2020. 4. 26. · percent of wahaha group’s power consumption of 28 factories in...

Our Ambition:

Become the World Leader

in the Zero-carbon

Transition as a Service

ENGIE CHINACorporate Social

Responsibility Report 2019

ENGIE China CSR: A Strategic Approach

Stakeholder Engagement

Innovation & New Business

Green Finance

Employee Empowerment

Health, Safety and Environment

Ethics and Sustainable Purchasing

Community Supports and Engagements

CONTENTS

CEO Message

The Group’s Commitments

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06

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28

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38

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Our Ambition:

Become the World Leader in the Zero-carbon Transition as a Service

ENGIE CHINACorporate Social

Responsibility Report 2019

4

ENGIE China

5

Corporate Social Responsibility Report 2019

CEO Message

Dear all,

In a world where the climate crisis

poses increasing challenges, we need

to urgently reduce carbon emissions

and achieve sustainable development.

ENGIE’s ambition is to become the

world leader in the zero-carbon

transition as a service for corporates

and local authorities, with the

mission to drive faster growth,

higher value, and a better impact for

customers, employees and the world.

In contribution to this ambition,

ENGIE China aims to become a

benchmark player in China’s energy

transition, developing decarbonized,

decentralized and digitalized solutions

in the areas of renewable power and

smart energy.

During the past year, we have

been working very closely with

partners, local authorities, and

various organizations to support

their decarbonization. In addition, we

are acting upon ENGIE’s Corporate

Social Responsibility (CSR) priorities

and commitments in our daily

operations, engaging with employees

and stakeholders to unite our skills,

generate shared value and help

to achieve the United Nations’

Sustainable Development Goals.

Our efforts from last year are

integrated into this report. It aims to

elaborate on our targets and activities

both internally and externally,

thus uniting all stakeholders in

contributing to our zero-carbon

transition ambition.

We believe there is more that

needs to be done. Together with our

employees, customers and partners,

we are determined to create a

sustainable business and shape a

better tomorrow for everyone.

Charlotte Roule CEO, ENGIE China

Our Ambition: Become the World Leader in the Zero-

carbon Transition as a Service

6

ENGIE China

7


The Group’s Commitments

A sustainable zero-carbon transition

For many years, the development of renewables has been

an important growth driver for ENGIE. Thanks to its 2015-

2018 transformation program, the Group has repositioned

its business model to respond to the demand for both

the generation of decarbonized energy that helps combat

global warming, and new energy services. The Group also

pays particular attention to preserving natural resources

and reducing the impact of its activities on biodiversity.

A zero-carbon transition that serves everyone

Territories are a cornerstone of the zero-carbon

transition. From urban heating and cooling systems, green

mobility and smart grids to lighting and safety systems,

ENGIE offers innovative, bespoke solutions to invent the

cities of the future and improve the well-being of their

inhabitants. Since access to energy is an integral part of

its societal responsibility, ENGIE provides technical or

financial support to many projects around the world. The

Group also adopts a responsible purchasing approach

aimed at promoting ethical management in its supplier

relations when managing its supply chain.

A zero-carbon transition for the future

To support and anticipate profound changes in consumer expectations, the

Group takes a global approach to investment, incubation or exchange

with local ecosystems. Its experts use innovative technologies and digital

solutions to devise new offers, optimize production costs and improve

energy performance.

A competitive zero-carbon transition

As a leader in the zero-carbon transition, the Group

creates the conditions for healthy, sustainable growth.

After its strategic repositioning, the Group’s operational

performance and its organic growth show the robust

nature of its model. This sustainable economic

development is part of a tradition of transparency and

corporate ethics at every level of the Group’s operation.

A zero-carbon transition that brings people together

ENGIE’s many businesses employ more than 160,300 staff on a daily

basis. Their health, their safety at work, their commitment

and their career within the Group are priorities that are fundamental

to joint success, and are constantly monitored. In addition,

stakeholders as a whole are seen as partners in building the Group’s

sustainable development, and as such are frequently consulted.



ENGIE’s 2020 CSR goals, in addition to various environmental or societal commitments

made by the ENGIE Group, contribute to achieving both the Group’s corporate project

and United Nations’ 17 Sustainable Development Goals (SDGs) for 2030. In terms of its

activities, ENGIE has identified nine main SDGs to which it contributes.

ENGIE China

9


ENGIE China CSR: A Strategic Approach

The zero-carbon transition is first and foremost a revolution in our ways of

working and living. Through the CSR policies, we are committed to strategies

and practices that contribute to the harmony of society while optimizing value

creation.

We aim to provide our customers with solutions that

speed up their zero-carbon transition while remaining

attentive to needs and constraints within their

ecosystem.

ENGIE China has consolidated its activities to focus on

two main sectors: clean energy and solutions to cities

and territories.

Transforming the Corporate Strategy with Social Purposes

Clean Energy

In China, ENGIE is committed to

making positive and responsible

contributions to an evolving

energy landscape, while solving

environmental and social challenges.

We are actively participating in the

development of clean and renewable

energy. ENGIE China ensures that the

Group's CSR goal of minimizing our

carbon footprint is respected at the

local level.

ENGIE China strives to develop

its solar PV assets and has made

substantial progress. ENGIE has

become the sole owner of Ningbo

Sennuo Investment Co., Ltd., after it

acquired the remaining 50 percent

of the company’s shares in August

2019. The transaction made Sennuo

become ENGIE’s first wholly-owned

onshore investment platform in

China. The full ownership of Sennuo

represents an opportunity to further

tap into the world’s biggest and most

promising renewable energy market.

It demonstrates the ambition of

ENGIE to be the world leader in cost-

efficient zero-carbon transition ‘as a

service’.

Through Sennuo, ENGIE China

successfully closed the transaction

of 28 operational distributed rooftop

PV assets, serving green power to 28

factories of Wahaha Group, China’s

No.1 food & beverage manufacturing

enterprise. The total installed capacity

is around 55 MW, composed of 24

subprojects located in 22 cities in 16

provinces.

clean energy solutions to cities and territories



8

With a total annual electricity

generation of more than 60 million

kWh, the project will cover 80

percent of Wahaha Group’s power

consumption of 28 factories in China,

which will fulfill Wahaha Group’s

societal commitment to become a

“Green and Smart Manufacturer”.

This project is one of the largest

distributed rooftop PV initiatives

in the world, and it confirms ENGIE

Group’s strategy towards both

decarbonization and decentralization.

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ENGIE China

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Considering the number of

subprojects across different regions,

the project provides ENGIE the

opportunity to launch energy storage

and service solutions, and green

certificate trading to prepare for the

future. ENGIE will be positioned as a

comprehensive energy provider for

our clients across China.

Through its global energy

management solutions in China, ENGIE

signed an agreement with L’Oréal

China for the long-term assignment

of environmental attributes (Green

Rights) in order to support the carbon

neutralization strategy of L’Oréal

China. This agreement confirms

ENGIE’s leading position in delivering

zero-carbon transition services to its

customers. It once again shows our

commitment to make the energy mix

cleaner, while acting on CSR principles

when doing business.

We are also investing in key

companies to promote the

development of clean energy, notably

the UNISUN Energy Group, a clean

energy solutions provider in China.

We have supported UNISUN in the

field of PV business’ development,

ownership, operation, as well as

smart energy management. With our

support, the company has managed

to provide stable and reliable clean

energy solutions for customers

around the world, including many

Fortune 500 enterprises.

Sennuo has also facilitated ENGIE

China’s partnership with Unilever,

one of the world’s leading consumer

goods providers, to serve green

distributed solar PV energy to

Unilever’s logistics and industrial

park, as part of the two corporations’

cooperation in the development of

renewable energy. The total installed

capacity is 9.7 MW, composed of

two operating rooftop PV assets. This

project will enable ENGIE to establish

direct connections with customers

and lay the foundation for providing

integrated energy services in the

future.

ENGIE invents new solutions for

cities and territories in order to

enable people to live in a better, and

healthier environment.

We are excited to co-create solutions

with decision-makers and developers

to design better cities – smart

communities of the future, focusing

on efficient and sustainable energy

production, energy storage and the

integration with the communities. We

are flexible in our approach to ensure

the best outcomes for citizens.

In China, we are currently developing

and focusing on distributed energy

supply projects. We cooperate with

local partners and provide customer

services, such as more efficient

energy management.

Solutions to Cities and Territories

As of December 2019,

EVCHONG had made

substantial progress since

ENGIE became a stakeholder:

We are investing in key companies to

pursue the development of integrated

electric mobility offers which meet

cities’ and territories’ needs for air

quality improvement. To support

the energy transition and electric

mobility in China, we have acquired

shares in EVCHONG, a Shanghai-

based private company specialized

in electric vehicle-related services

from installation to maintenance of

charging points, and battery research

and development.



By the end of 2019, UNISUN’s global

power plant projects had represented

600 MW of installed capacity, among

which distributed PV power projects

had generated more than 530 MW, and

operated with UPER more than 1.2 GW.

• 36,484 private chargers

had been installed all

around China.

• More than 2,167 semipublic

chargers had been developed

(finance, design, build,

O&M), mainly in Shanghai,

Hangzhou, Beijing, Shenzhen

and Guangzhou.

• 5 fast charging stations

had been in operation

for a Chinese ride-hailing

giant since August 2019

while 2 others were under

construction and another 4

were in the pipeline.

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ENGIE China

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Stakeholder Engagement

By carrying out different activities, we are pursuing harmonious and profitable

development that creates value for the company and its stakeholders.

To strengthen our local presence and ensure that our projects are supported,

we are in continuous dialogue with the internal and external stakeholders.

Our conception of sustainable development places the external and internal

stakeholders at the heart of our approach in order to share the challenges,

actions, plans and results.

ENGIE Supports the Sustainable Development of Cities in China

Today, 50% of the world’s population

lives in cities. By 2050, that

percentage will rise to more than

70%. So sustainable urban planning

is inevitably a major challenge for

human beings.

ENGIE is committed to promoting the

sustainable development of cities and

enhancing life quality of the citizens.

In China, we actively participate

in forums and advisory councils to

provide practical support for city

authorities.

The Chairman of the Board of

Directors of ENGIE has been an

advisor to the mayor of Shanghai

since 2000, within the framework of

the International Business Leaders

Advisory Council for the Mayor

of Shanghai (IBLAC Shanghai). The

international think-tank is composed

of Chairpersons and CEOs of the

world’s best-known multinational

corporations and serves as a

platform for industry leaders across

a wide range of sectors as well as

geographies to contribute their

expertise and ideas to the urban

development of Shanghai.

In October 2019, Jean-Pierre Clamadieu,

Chairman of the Board of Directors of

ENGIE, attended the 31st annual meeting

of IBLAC Shanghai and delivered a

speech titled “Developing a Zero-carbon

Transition Roadmap in the Yangtze River

Delta (YRD) region”. Mr. Clamadieu’s

speech focused on promoting the

integrated and high-quality development

of the YRD region.

Mr. Clamadieu’s primary recommendation was that the YRD region should, acting as a pioneer of China and the world, develop a roadmap for the zero-carbon transition in a bid to reduce ecological footprint and accelerate the transition to a new open economy, making the region attractive for "global resources, funds, technology and talent". He also emphasized that the zero-carbon transition is both feasible and achievable and the technologies are available today.

Jean-Pierre Clamadieu (back row, fourth from right), Chairman of the Board of Directors of ENGIE, attended the 31st annual meeting of IBLAC Shanghai in October 2019.



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ENGIE China

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Charlotte Roule (eleventh from left), CEO of ENGIE China, attended the 3rd annual meeting of Jinan Mayor's International Economic Consultation Commission on Sept 5, 2019.

Charlotte Roule, CEO of ENGIE China, attended the 3rd annual meeting of Jinan Mayor's International Economic Consultation Commission on Sept 5, 2019.

In her speech, Ms. Roule recommended that Jinan act as a pioneer of the country and develop a national pilot for zero-carbon transition in a bid to reduce ecological footprint and accelerate the transition to a new open economy.

Charlotte Roule, CEO of ENGIE China,

has been an active member of Jinan

Mayor's International Economic

Consultation Commission, since she

was appointed as advisor to the

Mayor of Jinan in 2017. On Sept 5,

2019, Ms. Roule attended the 3rd

annual meeting of Jinan Mayor's

International Economic Consultation

Commission and presented an

advisory speech to support Jinan’s

enhanced ambition on energy

transition. As an advisor for the 3rd

consecutive year, Ms. Roule witnessed

Jinan’s rapid growth and was proud

of its achievements.

ENGIE, Pioneer in Sustainable Solutions

To further promote the idea of zero-

carbon transition and ENGIE’s efficient

energy solutions, ENGIE took part in

the 12th International Roundtable of

Multinational Corporations’ Leaders

(IRMCL), which was held in Beijing in

November 2019.

With the theme of "Open China

and the World", the conference

was jointly organized by China

International Council for the

Promotion of Multinational

Corporations and various United

International Roundtable of Multinational Corporations’ Leaders

Mr. Holleaux reaffirmed that

ENGIE is committed to the zero-

carbon transition and will provide

customers with cleaner and more

efficient energy solutions to strive

for continuous improvement.

Nations entities, notably United

Nations Environment Programme

and United Nations Global Compact,

as well as University for Peace

(UPEACE). Entrepreneurs from more

than 100 Fortune 500 companies

attended the conference.

During the event, Didier Holleaux,

Executive Vice President of ENGIE,

gave a speech titled “Enabling the

Zero-carbon Transition: An ENGIE

Perspective”.

Didier Holleaux, Executive Vice President of ENGIE, gave a speech in the 12th International Roundtable of Multinational Corporations’ Leaders in Beijing in November 2019.



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ENGIE China

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Mobility alone accounts for 20% of

global energy consumption, 24%

of global CO2 emissions, and a 95%

dependency on oil. Green mobility

is therefore a crucial link for a

successful zero-carbon transition.

Contributing to the development

of green mobility lies at the heart

of ENGIE’s zero-carbon strategy.

To further promote green mobility

solutions, ENGIE China and its

Green Mobility Day

affiliate EVCHONG jointly organized

the Green Mobility Day on Oct 18,

2019 in Shanghai. Over 150 guests,

including clients, partners and

stakeholders, participated to discuss

about green mobility in China.


delivered an opening speech to share

her views about the Chinese market,

customers’ needs and ENGIE’s green

mobility solutions.

VIPs posed for a photo at the Green Mobility Day in Shanghai on Oct 18, 2019.

The event has raised Chinese

customers’ understanding of ENGIE’s

green mobility solutions. We have

demonstrated that ENGIE captures

the next trends in e-mobility, taking

initiatives to address customers’

needs and playing an important

role in the whole ecosystem. We are

building bridges across the e-mobility

ecosystems, unifying the energy world

for a cleaner tomorrow.

In addition, a satisfaction survey was

launched a week after the event. About

90 percent of participants were very

satisfied with the event’s organization.

The event brought us an opportunity to

listen to customers’ voices and better

understand their demands.

The successful launch of the first ever

Green Mobility Day has consolidated

our commitment to offering a

green mobility as a service policy,

providing support for local authorities

and businesses that are seeking to

transform their energy model.

Jean-Pierre Clamadieu, Chairman of the Board of Directors of ENGIE, gave a speech at the Green Mobility Day in Shanghai on Oct 18, 2019.

90%

“Green Mobility is fully part of ENGIE’s

overall zero-carbon offers for cities.

Our objective is to contribute to

adoption of clean energies and to an

efficient usage of energy for mobility,”

said Jean-Pierre Clamadieu, Chairman

of the Board of Directors of ENGIE.



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ENGIE China

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Faced with a fast-changing energy

market that is shifting towards

a more environmental-friendly

production model, ENGIE is

committed to becoming the global

leader in the zero-carbon transition.

While placing zero-carbon transition

at the core of the business model,

we strive to be as close as possible

to our stakeholders. We show

that improving performance while

respecting the common good is

possible. In 2019, we turned to

a more proactive way. ENGIE

started promoting awareness

about sustainable solutions by

participating in various exhibitions

in China.

Promoter of the Zero-carbon Transition

ENGIE China held an exhibition stand in the Taiyuan Energy Revolution

Exhibition from Oct 22 to 24, 2019 in Taiyuan, Shanxi province.

ENGIE China attended the Taiyuan

Energy Revolution Exhibition held

from Oct 22 to 24, 2019, in Taiyuan,

Shanxi province. The three-day event

attracted countless guests including

officials from the governments of

various countries and international

organizations, business leaders and

experts in the energy industries.

With the theme of "Energy Revolution,

International Cooperation", the

Taiyuan Energy Revolution Exhibition

focused on the strategy of creating

“a pioneer for national energy

revolution”. The exhibition was jointly

hosted by the Ministry of Foreign

Affairs, the National Development and

Reform Commission, the Ministry of

Science and Technology, the Ministry

of Commerce, the National Energy

Taiyuan Energy Revolution Exhibition

Administration, and the provincial

government of Shanxi. Covering an

area of 20,000 square meters, the

exhibition showed the development

of the international energy

transformation, leading technologies,

and future energy use scenarios.

At the exhibition, by distributing

detailed brochures and displaying

vivid videos, ENGIE China introduced

its current development situation

and professional services as well

as extraordinary achievements in

the energy field. ENGIE China made

it clear that ENGIE is striving to

contribute to the energy revolution

in China, to fight against air pollution,

and to help cities overcome their

sustainability challenges.

ENGIE China also took part in the

2019 Taiyuan Energy Low Carbon

Development Forum, which was held

in conjunction with the exhibition.

During the forum, Liu Hengwei,

Executive Vice President of ENGIE

China, was invited to attend the

9th Global Top 500 New Energy

Enterprises Summit. He expressed

his viewpoints towards the current

energy status quo in Shanxi and put

forward a series of advice and new

concepts for Shanxi’s further energy

transition. Meanwhile, he steadily

reaffirmed that ENGIE Group, a

leader in the energy transition, will

continue to be China’s trustworthy

partner in key areas such as

renewable energy, energy services

and is willing to support Shanxi’s

energy transition.

Liu Hengwei (fourth from right), Executive Vice

President of ENGIE China, gave a speech at the

9th Global Top 500 New Energy Enterprises Summit on Oct 22, 2019 in Taiyuan,

Shanxi province.



ENGIE China

21


The 2019 China International Fair for Trade in Services was held in Beijing from May 28 to June 1, 2019.

To further promote the awareness

of a greener world, ENGIE China

attended China Utility Week from

April 15 to 16, 2019 in Shanghai −

our first presence as exhibitor in a

Chinese industry exhibition.

China Utility Week is an important

part of the Global Utility Week.

Originated from Europe, Global Utility

Week consists of European Utility

Week, Asian Utility Week, African

Utility Week, Australian Utility Week,

Latin American Utility Week, China

Utility Week, etc.

China Utility Week is the leading

power, energy & utility expo &

conference in the country. It offers a

powerful portfolio of end-to-end T&D

solutions as well as specific zones

dedicated to Innovation & Start-

ups, Intelligent Buildings & Energy

Revolution.

With the ambition to lead the zero-

carbon transition, we took this

opportunity to present our expertise

and innovative solutions that could

drive forward the energy transition in

China. During the event, ENGIE China

employees actively communicated

with experts from utilities, network

operators, vendors, consultants and

system integrators.

China Utility Week

Participants of China Utility Week visited ENGIE

China's exhibition booth on April 16, 2019.

For the first time, ENGIE China took

part in the China International Fair for

Trade in Services (CIFTIS), which was

held in Beijing from May 28 to June

1, 2019 under the theme “openness,

innovation, wisdom and integration”.

CIFTIS

ENGIE China took part in the 2019 China International Fair for Trade in Services, which was held in Beijing

from May 28 to June 1, 2019.

Participants of China Utility Week visited ENGIE China’s exhibition booth on April 16, 2019.

ENGIE China held an exhibition booth during the China Utility Week from April 15 to 16, 2019 in Shanghai.

ENGIE China displayed its promotional banners during the China Utility Week from

April 15 to 16, 2019 in Shanghai.

Co-sponsored by the Ministry of

Commerce and the Beijing municipal

government, CIFTIS is the world's

first state-level, international

and comprehensive fair for trade

in services. Since its launch in

Beijing in 2012, it has become a

global exhibition stage for quality

innovative services, and a platform

for the enterprises focused on trade

in services to communicate and carry

out transactions.

During the event, ENGIE China

displayed its latest achievements in

the energy revolution and promoted

the concept of the zero-carbon

transition. We made each visitor

understand that ENGIE is committed

to revolutionizing the energy of

tomorrow, to acting together to

find the solutions that will change

everyone’s daily life and to being an

architect of energy in every region at

the service of society.

openness

innovation wisdom

integration

CIFTIS

20



22

ENGIE China

23


22

Innovation & New Business

The ambitious goals of the energy transition are set to provide energy for a

prosperous society without compromising on future generations. This can be

achieved by making energy use and generation more efficient, and by decoupling

it from greenhouse gas emissions and pollution.

ENGIE is applying the full power of our innovation and research capabilities

to make this happen. We offer services that deliver consistently improved

efficiency and environmental performance to our customers.

Vision, Mission and Positioning of ENGIE China’s Innovation

We rely on ambitious innovation

policies to identify emerging

needs and respond to them in an

imaginative and responsible way.

In the Global Innovation Index,

China’s ranking has been steadily

and substantially moving up over the

past five years, from 29th in 2014

to 14th in 2019. This is thanks to its

enormous market, stable demand,

energy transition and large base

of talents with good education and

growing international experience.

Against this backdrop, we have

enhanced our initiative on Innovation

& New Business since the second

half of 2018. It is meant to be the

focal vehicle for ENGIE China and the

Group to explore, verify, and foster

latest technologies, applications,

and to improve visibility, establish

partnerships and create options. By

involving various internal functions

and teams, the China Innovation &

New Business initiative will also let

business lines of ENGIE China be fully

dedicated to the growth of mature

business and focused segments. It will

also serve as a platform for business

lines, ENGIE Lab China, and Digital

teams to be better connected with

external innovation eco-system.

Since late 2018, we have created an

online website as the open innovation

platform so as to connect players and

launched a WeChat public account to

engage parties in the system. In the

future, we aim to identify and scout

best innovative solutions and start-

ups from China in order to facilitate

the zero-carbon transition for our

clients.

ENGIE Lab China

With the goal of mastering tomorrow's technologies, bringing them to maturity,

and preparing the energy transition, we have built the ENGIE Lab China, the

R&D center of ENGIE China.

The lab focuses on “integrated infrastructure” to combine different

infrastructures, energy systems, humans, and other urban elements. Leveraging

the power of emerging information technologies and increasingly available data

for zero-carbon, efficient, intelligent, digitalized, and human-centered energy

services, the lab’s research is applied on a building, district, and city scale.

• Identify key stakeholders and

players in the local innovation

& new business incubation

value chain;

• Establish a platform so that

external and internal teams

can meet and cooperate;

• Scout and recommend leading

start-ups and technologies to

ENGIE China and the Group

for partnerships;

• Support, foster, and incubate

selected technologies to

integrate into ENGIE’s future

product offers.

Our main missions are to:



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Database,Data Warehouse,

Data Security

Information CommunicationTechnologies (ICT)-loT, 5G

Virtual Power Plant

Smart/Micro Grid

District Energy Systems

Distributed Energy Systems

Individual HVAC Control

Delta T Technologies

Performance Contracting

Big D

ata An

alytics,

Artificial In

telligence

Energy Efficiency Service (B2B)

Building/Portfolio/Facility Management

(B2C)

Urban Planning, Update,Management,

Resilience, Smart Cities (B2T)

24 25

ENGIE Lab China academic collaboration network

• An innovative data-driven platform to

automatically search, evaluate, and identify the

boundaries and potentials of district heating and

cooling for a city;

• An analytical framework utilizing Integer

Programming for district energy system design

and installation to optimize capital expense

and operating expense through ramp-up to

operations;

• Extensible human-in-the-loop control techniques

to operate heating ventilation air conditioning

systems for occupants’ health, comfort, and

productivity, meanwhile reducing energy use and

greenhouse gas (GHG) emissions;

• A core technology to enable a wide range of

biochemical techniques to store, transport and

use hydrogen developed by current commercial

electrolysis.

ENGIE Lab China’s R&D in 2019 included:

With the rapid development of

information technologies and sensing

techniques, a massive amount of data

is becoming increasingly available,

making it possible to extract business

insights from data for the energy

industry. ENGIE Lab China also

provides data science expertise to

support management and help other

ENGIE China teams to understand and

streamline their datasets, enabling

data-informed decision making. This

leads to improved work efficiency,

new business opportunities, and

optimized asset management.

ENGIE Lab China has collaborated

extensively with academia across the

world to develop joint efforts and

explore cutting-edge technologies for

zero-carbon energy services.

ENGIE Lab China has built a successful

intern program to attract and foster

best students to do R&D work at

ENGIE. ENGIE Lab China alumni are

now distributed across the world,

continuing to promote the zero-

carbon emission energy service.

ENGIE Lab China has been actively

involved in the French Consulate’s

Data Science workgroup, the European

Chamber’s Energy and Construction

workgroups.

• ENGIE Lab China was invited by ESCP Europe Business School and

Business France of the French Consulate to give a presentation on “Energy

Research for China Cities”, which was the major part of their Learning

Expedition in China.

• ENGIE Lab China was invited by Urban Land Institute to give a speech to

Asian real estate companies on how to use the power of data and artificial

intelligence (AI) to shape the next generation energy services.

• ENGIE Lab China’s latest R&D work “Large-Scale District Energy System

Engineering Feasibility and Boundaries Assessment” has been selected

to showcase at the 2019 ZGC Forum “International Frontier Science and

Technology Achievement Exhibition”. We introduced how data and AI in

the energy industry could help reduce GHG emissions, improve air quality

and energy efficiency, decrease energy waste, and promote the use of

renewables and green economy.

• ENGIE Lab China was invited by the European Chamber Energy Working

Group to discuss about hydrogen and the future of energy in China,

demonstrating best practices by European players.

ENGIE Lab China Chief Scientist Ben Schwegler (left) gave a presentation.

ENGIE Lab China team showcased in 2019 ZGC Forum.

In 2019, ENGIE Lab China participated

in more than 20 social activities. For

example,


carbon Transition as a ServiceENGIE ChinaCorporate Social Responsibility Report 2019

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ENGIE China

27


Green Finance

ENGIE is committed to using finance as a tool to lead the zero-carbon transition,

and to further integrate CSR into its financial practices. The Group is thereby

playing a key role in advancing the rise of sustainable finance across the globe.

In China, sustainable finance has been rapidly gaining momentum too. In 2015,

the Green Finance Committee of China Society for Finance and Banking was

created. In 2016, the Guidelines for Establishing the Green Financial System

were introduced by a joint effort of 7 ministries. As a result, sustainable finance

in China is characterized by comprehensive coverage and support as well as

accountable implementation.

Buoyed by tailwinds from progressive policy, ENGIE China is continuously

improving its sustainable finance initiatives by supporting greening financial

practices, and by contributing to the Group’s green bond strategy.

Green Bonds

According to the World Bank,

green bonds are a promising debt

financing option available to

private firms to support climate

and environmental investments.

Investors are often more

attracted to green bonds, because

they allow for both monetary

returns and positive social and

environmental impact. The total

green bond market is already

worth 735 billion US dollars and

growth is expected to continue.

In 2019, global issuance volume

amounted to 250 billion US dollars,

up 32% from last year. The Chinese

green bond market is the world’s

second largest, and 2018 issuance

exceeded 30 billion US dollars.

Regulators in China further stimulated

market growth and improved market

integrity.

ENGIE is committed to playing an

important role in the development

of the Green Bond market to channel

more investments towards climate

change mitigation. As of July 2019,

ENGIE had issued green bonds worth

8.75 billion euros, making it one of

the leading corporate players in the

market. Continuing its efforts to lead

the market, ENGIE is planning to issue

another green bond worth over 1

billion euros in early 2020.

These Green Bonds meet

the terms of the Green Bond

Framework that ENGIE has

defined in cooperation with

external partners and in line with

the Green Bond Principles. This

means that the funds raised are

allocated to projects that meet

environmental, social and societal

criteria. So, the net proceeds will

be used to fund eligible green

projects in renewable energy,

energy efficiency, and resource

protection. For the green bonds

issued last year, 2.5 billion euros

will be allocated to eligible

investment expenditures.



28

ENGIE China

29


Employee Empowerment

We attach great importance to employees as they are our most foundational and

essential stakeholders and indispensable in realizing ENGIE’s financial results as

well as social and environmental commitments.

To deal with emerging challenges, we will continue to invest in talents and

increase diversity among employees, thereby creating value for all.

Building a Successful Workplace Unity in Diversity

We are committed to building an

inclusive workplace and strive to

maintain diversity in talents, as

workplace diversity is increasingly

becoming a business necessity. We

believe a diverse workforce is a

valuable asset for any business that

seeks a competitive advantage in the

global economy.

Employee nationality:

6

Number of provinces that local employees

come from:

18

Average age:

36 Female workforce:

54%

Over the past years, ENGIE has

promoted strong principles on

equal opportunities, combating

discrimination and diversity. Our

organization of working groups

convene on different topics, such as

integration, professional equality,

religious diversity, and employment

for disadvantaged young people.

At ENGIE China, we are convinced

that having employees from different

backgrounds can provide tangible and

intangible benefits to the company,

leading to a greater success in

business and a more harmonious

working environment.

Percentage of employees that age above 45:

3.7%

Investing in Talents

Our employees are the reason for

our success, and we have structured

a mechanism that empowers our

employees as much as possible in the

daily work.

Inside and outside the company,

ENGIE China has carried out various

training events and a series of

learning activities to cultivate

professional competencies and

collaborative spirit.

Average training hours per employee:

35.2

Total training hours:

2,811.4



With great support from the management

team and active participation of

employees, we carried out training

programs throughout the past year, with

a total of 2,811.4 training hours and an

average of 35.2 hours per employee.

To better empower the employees,

ENGIE China initiated the “FURTHER

TOGETHER” program in July 2018, a

12-month internal campaign. After an

impactful start in 2018, we continued

the campaign in 2019 and came

to fruitful conclusions. In general,

the “FURTHER TOGETHER” program

has become a new channel for the

management team to communicate

with the employees and a new

platform where the employees can

bond with each other and foster the

spirit of collaboration.

In 2019, the program was organized

into 3 phases, focusing on how we

as ENGIE China work with both an

entrepreneurial DNA and a mindset

of empowerment to thrive in China’s

swift development.

“FURTHER TOGETHER” Program

The first phase was the “STEERCO

Seminar” where all 5 members of

the Steering Committee took part

in a 1.5-day seminar in May 2019.

They held an in-depth discussion

about ENGIE’s mission and future

development in China. The active

involvement of all the participants

and exchanges of views during

the discussion contributed to

the success of the event and laid

down the foundations for a fruitful

collaboration and successful strategy.

The second phase was a half-day

workshop where all 5 members

of the Steering Committee and

representatives from each

department participated on May 29,

2019. It improved comprehension of

China’s current situation and ENGIE

China’s vision for future development,

and deepened understanding of the

zero-carbon transition.

The third phase included two parts.

One part was a one-day workshop

where all the employees participated

on July 9, 2019. It facilitated our

understanding of ENGIE China

Operational Framework, together with

the Terms of Engagement. The other

part was a one-day team building

activity where all employees had fun

together on Sept 20, 2019, bonding

the teams and fostering collaboration

among them.

In addition, ENGIE also organized 3

sharing sessions by representatives

from different departments, which

empowered employees and created

a good opportunity for them to

communicate and better understand

various departments’ functions and

activities.

ENGIE ChinaCorporate Social Responsibility Report 2019

30 31



STEERCO Seminar

1

Deep Shared Clarity Introduction and Understanding

2

Closure Workshop3

The first ever program of “FURTHER

TOGETHER” came to an end, but our

journey of Further Together just

started. We will start a whole new

program of “We Together” in 2020,

which aims to build shared goals

and purposes among employees, and

continue the successful story.

ENGIE China

33


In the digital era, we want to

empower employees with digital

technology for work efficiency and

well-being in the workplace.

we have launched the digital

mindfulness campaign. The goal is

to improve workplace well-being,

reduce employee anxiety and

become thought leader on digital

sustainability. This does not mean to

limit the usage of digital tools, but to

promote their sustainable, healthy

and efficient use.

This campaign has 3 pillars, based

on the consequences of misusing

digital tools: physical distress, mental

suffering and digital pollution.

Digital Mindfulness Campaign

The digital mindfulness campaign

aims to alleviate these impacts.

Employee awareness will be raised,

and the public will be inspired to

evolve and adapt their mindsets and

behaviors. This will also contribute

to valuing human connection and

collaboration. The project has 3

stages:

• Survey• Workshop • Serious

game

• Design competition

InspireJune to July 2020

ConvertSeptember 2019 to

March 2020

PracticeMarch to June 2020

• Physical distress can arise

from exposure to screens.

Blue light may cause eye

damage and deteriorate

sleep quality. Studies have

found that using electronic

devices can shift the

circadian clock, giving the

body the impression that

one isn’t ready to sleep.

• Psychological consequences

of being overly connected

include stress, anxiety and

lack of concentration. In fact,

6 out of 10 employees say

IT increases stress in their

professional life, and 8 in

10 say it provokes anxiety,

according to ENGIE’s white

paper on infobesity released

in July 2018.

1) Convert: In September 2019,

a survey found how ENGIE’s

employees feel about the issue.

In March 2020, an awareness

workshop will create the impetus

to collectively and individually

improve digital behaviors at work.

2) Practice: ENGIE China will roll out

a serious game to make digital

behavior more mindful. Intuitive

visuals, learning modules, friendly

competition and self-tracking will

be used to show progress.

3) Inspire: A design competition

will enable employees to create

content to sensitize to digital

pollution. The work will be

presented in a multimedia art

installation to inspire the public.

800

700

600

500

400

300

200

100

0Further

Together Program

756.5

580.5

350

78.4

414

70

562

ENGIE University

New Hire Orientation

Internal Sharing Session

Individual Training

Other Training

Language Training

• Digital technologies cause

environmental pollution.

They are responsible for

4% of total GHG emissions

and their share is increasing

rapidly. That’s because,

streaming videos, for

example, consumes energy

not only on the device, but

also through data traffic. In

2018, viewing online videos

emitted as many emissions

as Spain, according to a

report released by The

Shift Project in July 2019,

a Paris-based think-tank on

the energy transition.



Total Training Hours: 2,811.4

32

34

ENGIE China

35


Health, Safety and Environment

Through our health, safety and security policy, we aim to ensure people are

protected, whether employees, service providers or third parties.

Our ambition is to operate with zero harm to people, society and the

environment in accordance with the principles for sustainable development,

through the active personal commitment of each employee, whatever his or her

position, to his personal health and safety and to that of others, as well as to the

preservation of environment.

Our Convictions

Each STEERCO member of ENGIE China is committed to the ambition and convictions.

Our Life Saving Rules

Verify that there is no live energy (mechanical,

chemical, electrical, fluids under pressure, etc.) before starting

work.

Do not handle your phone or any other

communication device when driving.

Do not drive under the influence of alcohol or

drugs.

Do not walk or stand under a load.

Stay out of the path of moving vehicles, plant

and equipment.

Clip on your harness when working at helght.

Do not perform hot work unless the fire or explosion risks have

been eliminated.

Only enter a trench if the appropriate wall supports are in place.

The atmosphere must be tested safe before entering a confined

space and monitored as you work.

Target: zero fatal accident

“At the heart of our managerial approach”

• Each personal and environmental accident, and each occupational disease is

preventable.

• Health, safety, work conditions and environmental protection are levers of

performance, success and pride.

• Everyone is responsible for his/her safety and security, but also for those of people

he/she meets.

• Improvement of safety and environmental protection require permanent commitment

of managers, employees and contractors.

• Development of competence, open dialogue and commitment to do what we have said

we would do, are part of well-being in the workplace.



36

ENGIE China

37


ENGIE China’s 2019 HSE objectives are based on the medium-term Group

objectives (2020)

Maintain low accident rate • Zero fatal accident

• LTIFR (Lost Time Injury Frequency Rate) <=3 (ENGIE employees, JV, service

provider on closed sites)

• Identification and handling of all events with very high potential severity

Enhance quality of life in

the workplace

• Zero occupational disease

• Maintain an air quality index below 50 in ENGIE’s offices 2/3 of the time; 0

working days above 100

• Maintain the percentage of absenteeism due to employee illness below 1%

• Maintain safety indicator perception above 90 (ENGIE & ME survey)

Improving H&S through

professional development

for all

• All employees meet their health and safety commitments

• All BU China managers trained in “Health & Safety Leadership”

• All JVs provided with an HSSE training (at least every 2 years)

Minimize ENGIE activities

environmental footprint• Portfolio of low-carbon energy solutions only

Targets / KPI

Maintain low

accident rate

Enhance quality of life

in the workplace

Improving H&S

through professional

development for all

Minimize ENGIE

activities

environmental

footprint

The Managerial Safety Visit fully

reflects our commitment to the

protection of employees’ health

and safety. Managers will regularly

attend and visit each project, aiming

to ensure employees have a healthy

and safe working environment by

identifying, assessing and managing

potential hazards and risks.

The Managerial Safety Visit

ENGIE China's Managerial Safety

Visit strengthens dialogues between

managers and employees. The field

visit allows managers to understand

employees’ working environment

more clearly and to improve their

working experience and avoid

potential dangers.



38

ENGIE China

39


Ethics and Sustainable Purchasing

Ethics: Born in Our Blood

1. Act in accordance with laws and regulations

In every circumstance, ENGIE’s employees and

entities must observe international, federal,

national and local law, as well as business ethics

rules pertaining to their activities.

2. Behave honestly and promote a culture of

integrity

Honesty and integrity must govern both

business and interpersonal relationships,

and everyday professional practices. ENGIE

encourages reporting of ethical incidents. No

employee should be sanctioned for using a

reporting measure for these incidents when it

is done selflessly, in good faith, made without

malice and in accordance with the conditions set

out by the law and with ENGIE's whistleblowing

policy.

3. Be loyal

Commitments must be kept; communications are

done in good faith, and with a spirit of providing

sincere information.

4. Respect others

ENGIE attaches the utmost importance to

tolerance, respect for the rights of persons, their

dignity and their singularity, and to respecting

different cultures.

ENGIE’s ethics and compliance policy are

rooted in four principles:

Nowadays, the sustainability of

procurement is of vital importance

to every company that is looking

forward to green business. ENGIE

has a responsible procurement

policy, which aims to strike a

balanced, sustainable relationship

with its suppliers, encourage their

CSR approach and contribute to the

development of local SMEs. ENGIE’s

procurement policy sets out its

commitments and the requirements

for its suppliers in terms of

competitiveness, health and safety,

ethical and social issues, and the

environment.

Sustainable Purchasing: Joint Commitment with Suppliers

Since 2019, ENGIE China has

been paying great attention to

the sustainability of procurement,

carrying out internal meetings to

elaborate on its importance. To assure

the consistent, reliable, and effective

implementation of sustainable

procurement, we launched a program

with 3rd parties to train and certify

our auditors on the SA8000

standard. The 5-day training

consisted of 3 parts: background of CSR, SA8000 presentation, and audit methodology. After passing

an exam, the participant would

be rewarded a certificate named

“SA8000:2014 standard auditor”.

Meanwhile, we integrated the latest

ENGIE CSR policies into our audit

process to make sure that we share

the same values of CSR with our

suppliers, including human rights,

individual fundamental freedoms,

competition law and environmental

protection.

ENGIE China acts upon the sustainable

purchasing principles of ENGIE

and works closely with suppliers

to provide environmental-friendly

products while trying to minimize

our suppliers’ carbon and ecological

footprint. As ethics is a performance driver

and a reflection of the company’s

values, ENGIE has placed it at the

core of the strategy, management

and professional practices. ENGIE

has therefore adopted compliance

policies and procedures to manage

and control them.



40

ENGIE China

41


Community Supports and Engagements

We are committed to supporting changes in society and behavior, contributing

to the harmony of society while optimizing value creation. We strive to become

an integral part of the communities in which we operate, with the goal to be the

best neighbor, supplier, employer and contributor.

Advance Women Careers

ENGIE has been attaching great

importance to female employees and

implementing practical initiatives

to help them progress their careers.

Meanwhile, we are also actively

taking part in various events to

inspire and encourage women around

the world.


was invited to participate in IEEE

Women in Engineering International

Leadership Summit (IEEE WIE ILC)

on Sept 6, 2019. IEEE WIE ILC is a

platform where professional women

in technology fields learn from each

other, share their knowledge and

experience and create an inclusive

community that commonly innovates

to the benefit of the society.

During the summit, Ms. Roule shared

her personal experience with the

audiences to encourage women to

dream big, share thoughts, and act

both individually and collectively.

To help more female professionals,

Ms. Roule is also serving as a mentor

for the European Chamber Cross-

industry Mentor Initiative (CIMI),

which started at the end of 2019 and

goes on in 2020.

Through CIMI, C-suite leaders of

European businesses in China partner

with Chinese senior managers. C-suite

leaders of European businesses in

China impart the important skills

and knowledge required for Chinese

senior managers to take the next

step in their careers. Currently, the

initiative focuses on improving

female representation at senior

management and board level in

China.

By taking part in the initiative, Ms.

Roule provides guidance and support

to facilitate personal growth of her

mentee. This fully shows our belief

that female professionals are an

important pool of innovation, new

skills, entrepreneurship and new

ideas.

Provide Digital Learning for Underprivileged Children

Each year, many electric devices are

discarded even if some of them are

still in good working conditions. At

the same time, many poor children

in underdeveloped rural area have

no access to electric devices such as

computers and TVs.

To address these two issues, ENGIE

China partnered with Netspring, a

social enterprise pioneer in China, to

provide obsolete electronic devices

for underprivileged children in China

through Netspring Green IT Classroom

program.

The program focuses on mobilizing

key stakeholders such as companies,

institutions or universities to provide

their obsolete electronic devices to

schools that lack IT resources. At

the end of the program, Netspring

collects the electronic devices,

dismantling and disposing them in an

environmental-friendly way.

Through Netspring Green IT Classroom

program, ENGIE China donated 10

units of second-hand laptops and 5

printers, showing our commitment

to protecting Earth and supporting

underprivileged communities.

10units of second-

hand laptops

5printers



42

ENGIE China

43


Being a socially responsible company,

ENGIE China has always been deeply

concerned with the environment,

from ambition to action. We have a

deep conviction that improving office

energy efficiency and providing a

green office environment are both

beneficial to the environment and to

the safety and health of all colleagues.

In Shanghai, the city’s first regulation

on domestic waste management took

effect on July 1, 2019. The regulation

mainly focuses on ensuring separate

transportation of different kinds

of garbage and improving waste

treatment facilities. According to

the regulation, household trash is

divided into four categories − dry

garbage, wet garbage (kitchen waste),

recyclable and hazardous waste.

To align with the government policy,

and also for providing a healthier

and safer working environment for

the employees, in June 2019, ENGIE

China changed the original trash bins

to classified garbage bins and put

up posters to call for the action of

all colleagues in Shanghai office for

the garbage classification. To ensure

a smooth transition, we organized

a training with Shanghai colleagues

to explain how to realize effective

garbage classification.

To build a greener office environment,

ENGIE China has also successfully

ended the use of plastic bottled water

in offices. Instead, a couple of mugs

have been prepared in pantries for

free use.

To the benefit of the society and

community, ENGIE China mobilized

employees to take part in the blood

donation in Shanghai.

Initiated by the Shanghai government,

the event encouraged healthy citizens

to donate blood voluntarily. It aimed

to guarantee blood supply and safety

for medical and clinical purposes,

protect the health of blood donors

and blood users and advocate the

spirit of humanitarianism.


took part in the blood donation,

along with other employees. We feel

so proud of our CEO and colleagues’

commitment and effort in contribution

to the Chinese society. We are

contributing to the local community

with both our business operation and

daily life behavior.

DonateBLOOD

Blood Donation

Build a Greener Office Environment



44

ENGIE China

45


ENGIE strives to pursue employees’

happiness and sense of belonging,

so we are devoted to arousing their

initiatives and enthusiasm for a

better life in this big family.

Over the past year, a series of

group activities were organized

for employees to develop and find

mutual values. To seek a better

balance between work and life, we

were engaged in Yoga activities and

ENGIE Hour. Usually held on the last

Friday of each month, ENGIE Hour

is an event where employees put

BUGET, a joint venture of ENGIE,

celebrated its 25th anniversary on

Nov 26, 2019. Established in 1994,

BUGET is specialized in providing

comprehensive energy solutions for

customers.

All the CEOs since its creation

witnessed it on site. A total of 28

senior employees who had served

the company for over ten years were

commended during the conference.

Charlotte Roule, CEO of ENGIE

China, attended the commendation

conference and expressed sincere

Charlotte Roule (front, sixth from right), CEO of ENGIE China, attended a commendation conference of BUGET to celebrate its 25th anniversary on Nov 26, 2019.

Charlotte Roule, CEO of ENGIE China, gave a speech in a commendation conference of BUGET to celebrate its 25th anniversary on Nov 26, 2019.

gratitude to all the staff of BUGET.

“This is a great event, highlighting

the commitment and achievements

of all the staff to make this company

a success,” she said. This great event

stands as a milestone of BUGET’s

achievement, and employees were

greatly encouraged with both the

company’s achievement and their

personal growth in the company.

Employee Engagement

25th Anniversary of BUGET

aside work for the time being and

have fun together. To share common

pleasure and sincerity, we celebrated

Chinese traditional festivals such

as the Dragon Boat Festival and the

Mid-autumn Festival. To appreciate

female employees’ contribution, we

enjoyed Women’s Day through flower

arrangement. To create a learning

atmosphere, we launched a reading

corner. All of these fabulous activities

brought employees closer.



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Dongfangdonglu, Chaoyang District, Beijing

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