engineering emotional arguments to help managers/clients see the drupal light

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BALTIMORE DRUPAL CAMP 2015 HELP YOUR MONKEY BOSS/CLIENT SEE THE [DRUPAL] LIGHT Andres Zapata @iduxwatch

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Page 1: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

BALTIMORE DRUPAL CAMP 2015

HELP YOUR MONKEY

BOSS/CLIENT SEE THE

[DRUPAL] LIGHT

Andres Zapata

@iduxwatch

Page 2: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light
Page 3: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

So, why doesn’t your boss

or client want to get in on

it?

Page 4: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

They don’t *get* it

Too much risk

Page 5: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light
Page 6: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light
Page 7: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light
Page 8: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light
Page 9: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light
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Page 13: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

Trust = Credibility x Intimacy

Risk

Risk = Credibility x Intimacy

Trust

Page 14: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light
Page 15: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

Devs are Expensive

Hosting can be Expensive

Money Time SupportTime to Market

Steep Learning Curve

Release Cycle

Lots of Configs

Bloat: Performance

Poor Documentation

“Half-Cooked” Developers

Spotty Community

Open Source Hibigeebies

Long Release Cycles

Dude-ruled

Updates are not “One Click”

Drush (enough said)

Page 16: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light
Page 17: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

Risk = Credibility x Intimacy

Trust

Page 18: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

Yes, and…

Page 19: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

Let’s do

this in

Drupal!

Page 20: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

“WE CAN’T AFFORD IT; IT’D BE TOO

EXPENSIVE”

Boss Client

Yes, and believe you

me… we’ll do what

ever it takes, including

cranking at night and

weekends, to make it

happen.

Yes, and we will not

charge you any extra

than we’ve already

talked about. Drupal is

the right option here.

{trust}

Page 21: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

“WE CAN’T AFFORD IT; IT’D BE TOO

EXPENSIVE”

Boss Client

Yes, and I’ve never

led you astray. This is

an investment and it

will expand what we

can do for our clients.

Yes, and after working

together for so long, you

know we wouldn’t be

recommending this unless

it wasn’t absolutely the

best option for this

project.

{intimacy}

Page 22: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

“WE CAN’T AFFORD IT; IT’D BE TOO

EXPENSIVE”

Boss Client

Yes, and you know

me, I will not allow it

fail. This is an

investment and it will

expand what we can

do for our clients.

Yes, and we’ve had great

success with this

approach before. Drupal

is the best option here.

{credibility}

Page 23: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light
Page 24: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light
Page 25: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

Risk = Credibility x Intimacy

Trust

Page 26: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

Questions?

Page 27: Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

Thanks!

@iduxwatch