enhanced web shipping step by step guide · 2020. 12. 17. · enhanced web shipping step by step...

Enhanced Web Shipping Step by Step Guide

Please note that all the contact details and any information seen here are for demonstration purpose

only. Any enquiries sending to those contacts will not be replied. If you have any enquiries, please call

our Customer Service Centre hotline or talk to your Account Manager.

Go to ups.com/vn and click “Sign up / Log in”

Fill in required information, including Name,

Email, User ID and Password

Read UPS Technology Agreement and check

[✓ ] the box

We recommend to check “Yes” for “Send me

offers, insights and industry news that can

help to improve my shipping”

Click the “Sign Up” button

Go to your registered email account and verify

email address

Receive conformation email on status of User

ID

© 2020 United Parcel Service of America, Inc. UPS, the UPS brandmark and the colour brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

We recommend that you set your preferences. It

helps save you time by automatically populating

your most frequently–used options.

Click “Ship” under Quick Start tab

A. Input shipper information, including:

Name and Contact Name

Address

Email Address

Phone number

We recommend to save as new entry or use this

as default address to save time for your next

shipment

B. Input recipient information, including:

Destination Country or Territory

Name and Contact Name

Address, Post Town and Postcode

Email Address

Phone number

We recommend to save as new entry to save

time for your next shipment to the same

consignee


C. Input Parcel information

Select Packaging Type under the Package

Type drop down menu

Input “Weight”, “Number of Total

Identical Parcels” and “Declared Value” for

the package/ document

Input “Reference Number” if needed

Indicate “Lithium Batteries” if the

shipment contains ion cell and metal cell

Note:

These are product identifiers:

ASIN is Amazon Standard Identification

Number, consisting of 10 letters and/or

numbers, which is created when the item

is uploaded to Amazon catalogue. For

books, the ASIN is same as ISBN number

UPC is Universal Product Code, a 12-digit

code provided by GS1 and used

extensively for retail packaging, widely

adopted in the US and Canada

EAN is European Article Number, a 8- or

13-digit code provided by GS1 and used

extensively for retail packaging, widely

adopted in everywhere else


D. Indicate preferred way collection by UPS or refer

to last page for details of shipment pick-up options.

E. Select service that suit your needs or click “See All

Shipping Services” to choose preferred service

F. Input commodity’s details, including:

Select description of shipment from the

drop down menu

Describe the commodity

Select “Get Started” under International

Forms and Documents to prepare

commercial invoice. You can also prepare

your own form and attach to the

package. Our recommendation is to

leverage this easy tool to facilitate

creation of necessary international

forms.


K. Pay and Get Labels

Note:

Please enable pop-up window for UPS site.

Please print the label and commercial invoice

(3 copies); commercial invoice is required for

non-documents only

1 copy to be attached to the package

The rest to be passed to UPS Service Provider

For Document & Non-document

Shipment Preparation

Please attach the printed label to your document/ non-document shipment

G. Set email notifications under “Additional

Options” section to get the latest news of your

shipment status

H. Select preferred payment options

Indicate payor of duties and taxes

Enter promo code, if any, and click “+Apply”

I. Review Terms and Conditions and acknowledge

by checking the checkbox

J. Either “Review” the information or proceed to

“Pay and Get Labels”


A. Call our Customer Service Centre

Hotline:

1800-588-877

Hotline operating hours:

Monday - Thursday: 08:00 - 19:00

Friday - Saturday: 08:00 - 18:00

B. Drop-off your shipment at our

Service Centre

Hanoi

Sai Dong B Industrial Zone

Thanh Ban Ward, Long Bien District

Ho Chi Minh City

18A Cong Hoa, Ward 12,

Tan Binh District

Operating hours:

Monday - Saturday: 07:30 - 19:00

C. Schedule a collection online

* To learn more about how to prepare commercial

invoice, please click here. Also, UPS offers Paperless

Invoice solution to promote sustainability and

eliminates the need for paper commercial invoices

by integrating order and shipment processing, and

transmitting commercial invoice data to enable

clearance by customs offices across the globe. Learn

more here.

For Non-Document Shipment Preparation

Please attach the printed Commercial Invoice to your non-document shipment
https://www.ups.com/vn/en/help-center/packaging-and-supplies/documentation-labels/export.pagehttps://www.ups.com/vn/en/services/international-trade/paperless-invoice.page