enhancing km using web 2.0 technologies

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Managing Knowledge by valuing Human Capital A case study at NS Hispeed

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KM 2.0 takes knowledge management to a new level. Based on collaborative and participatory software, Web 2.0 helps organization manage their knowledge in the most effective and efficient ways, enabling employees to implicitly share knowledge by empowering them.

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Managing Knowledge by valuing Human Capital A case study at NS Hispeed

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Individual & Groups’ learning

Broad communication

& collaboration

Podcast

Peer-to-peer

Twitter

IBM

APPN

(Advance peer-to-peer Networking)

Yammer (Cap)

ShareNet ( Siemens)

QED-Wiki (IBM)

Capgemini

Siemens

IBM

Blogs

Wikis

LinkedIn

Broad collaboration

Social graphing

Information acquisition

Knowledge claim

formulation

Collective estimation

Metadata creation

Tagging/bookmarking

Polling

Rating

User tracking

Sogeti

Capgemini

WebSphere ( Sogeti)

CoP’s (Cap)

Adopted Web 2.0 tools by companies

Companies of case study

Web 2.0 technologies

Web 2.0 categories Knowledge processes

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