LUNCH N LEARN Series

Dr Tim Baker

Enhancing Your Personal Influence

What do these four leaders have in common?

The power to make other people agree with your opinions or get them to do what you want willingly and ethically.

We are all in the business of influence …

Influencing Variables

Your preferred style & approachThe other person(s) style & approachThe context

Baker, T. (2015) The New Influencing Toolkit

16 Influencing Capabilities

The Inquisitive InvestigatorInvestigators like to marshal their facts & figures & assertively advance their argument. They use logic to persuade & tend to be methodical & structured in their approach.Al Gore

The Inquisitive InvestigatorPolice, scientists & researchersWorkplace incidents such as safety or harassment. Large scale change initiatives when you want people to be onboard

The Clear Calculator Calculators like to promote the positives of a proposal & highlight the weaknesses in the current position. People know where they stand with calculators. They use logic to advance their cause. Generally calculators are good debaters.Margaret Thatcher

The Clear Calculator Sales people, financial advisors, animal trainers, teachers. Any new change in the workplace that will affect employees & their working methods requires a leader to sell the positives of the change; e.g., harassment & bullying legislation training.Situations where the direction is vague & unclear; e.g., your belief we should create a new market for a product.

The Mindful Motivator Motivators use emotion to influence. They are big picture thinkers that link a cause with a compelling vision of the future. Motivators often have a way with words & can define a simple and convincing vision.Martin Luther-King

The Mindful Motivator Entrepreneurs, advertising executives, PR agents, artistic directors.Developing a new strategic direction that requires the hearts & minds of people.Unclear about the rationale for a new initiative; e.g., unexpected cost cutting.

The Collegial Collaborator Collaborators also influence using emotion. But they persuade people by involving them in the decision. Collaborators are great team builders. They engage people's hearts & minds.Mother Teresa

The Collegial Collaborator Conductor of an orchestra, funeral directors, choreographers.In circumstances where there are diverse & strongly held views; e.g., team development.People need to know the logic & rationale behind a decision, e.g., introducing a new CRM system.

Investigation ToolsUsing third party endorsementsStructured interviewsConduct a surveyProcess mapping

Calculation ToolsForce-field analysisCost-benefit analysisAfter action reviews

Motivation ToolsTeam values charter GROW modelStorytelling Good news stories

Collaboration Tools Begin with the end in mindGiving effective feedbackUsing a problem-solving approachParaphrasing & active listening

Your homework

Complete the profile & implement at least one of the tools you’ve learnt

Mod 1 – The Ingredients of Effective Feedback (Friday 17th of February, 2017 from 12pm to 1pm AEST)

Mod 2 – Enhancing Your Personal Influence (Friday 17th of March, 2017 from 12pm to 1pm AEST)

Mod 3 – Optimising Team Performance (Friday 7th of April, 2017 from 12pm to 1pm AEST)

Mod 4 – Getting the Very Best from People (Friday 28th of April, 2017 from 12pm to 1pm AEST)

Mod 5 – Understanding People and their Personalities (Friday 19th of May, 2017 from 12pm to 1pm AEST)

Mod 6 – Facilitating Effective Meetings (Friday 16th of June, 2017 from 12pm to 1pm)