enter your dept. user name & password. - shivpuri districtshivpuri.nic.in/pdf/uttara user...
TRANSCRIPT
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Enter your Dept. User Name & Password.
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Click on कार्यवाही अप्रारंभ
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In this section, all the grievances are shown
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Click on search icon for complete details of grievance...
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Click on seach icon under view file label for download soft copy of Grievance
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Now, it will be shown like this...
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Now go back & clock on icon under Action Column & in front of grievance for inserting your answer...
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Select Status i.e. whether it is in progress, objectionable, not related to this office, fit for removal etc
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Insert Remarks & attach the corresponding reply in pdf format upto 100 kb & then click save reply...
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the grievance which you replied is come under "नीरकरण करने योग्य " & the grievances which are redressed by shikayat dept. are shown in निराकृत part...
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For reports, dropdown under Reports section & click Summary-Jansunwai letters/Applications for dowloading pdf file...