enterprise design and the future of enterprise architecture
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Presentation by Milan Guenther and John Gøtze at the Danish IT Society's EA Conference 2013 at the IT University of Copenhagen, 12 Nov 2013.TRANSCRIPT
Enterprise Design and the Future of Enterprise Architecture
Milan Guenther, Partner, eda.c John Gøtze, CEO, EA Fellows
Agenda!Introduction!Experience Journeys!Enterprise Ecosystems!The Role of Digital!!Enterprise Design!Enterprise Innovation!Enterprise Design Framework!Brief Case Study: eda.c's work with the UN!!The Future of Enterprise Architecture!The changing role of EA and enterprise architects!Systems Thinking in EA!Design (Thinking) and EA!!Collaboration!Our retreat - discipline variety, getting to know each other!Designing the story that goes with an architecture!Innovating and transforming enterprises!
The Future of Enterprise Architecture!
• EA at a tipping point?!
• ”New Normal”?!• Balkanization and
Empire Building!• AaaS …!!New challenges …!The Alignment Trap!
BeyondAlignment.com!
Business-IT Alignment!The degree of fit and integration among business strategy, IT strategy, business infrastructure, and IT infrastructure. Henderson and Venkatraman (1989)"
CBS Library Apr 2013:!21.199 peer-reviewed articles about “business-IT alignment”. !
(Ross, Weill and Robertson, 2006)!
Business/IT-‐Alignment …
”You are now entering!The Business”!
=! 0!”Remember Your Vector Math!”!
Enterprise Alignment!
Alignment = “the ability of the organization to operate as ONE by working towards a common shared vision supported by a well orchestrated set of strategies and actions”. (Doucet et al, 2009)!
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Get your ducks in a row! Governments of Canada Strategic Reference Model
Story Alignment
The Enterprise Architect
1. Change agent 2. Communicator 3. Leader 4. Manager 5. Modeler …
11/11/13 37
• Core enterprise architects: experts in enterprise architecture theory and pracAce.
• Implicit enterprise architects: those who support enterprise architecture work.
• Applied enterprise architects: those who define enterprise architecture requirements.
11/11/13 38
1. Enterprise architecture and related standards will merge to become mainstream.
2. Enterprise architecture will focus more on business and service architecture, and less about IT.
3. EA tooling will merge and evolve into seamless enterprise management pracAces.
Architecture? FEAF-‐II and EA3 • A systemaAc approach that organizes and guides design, analysis,
planning, and documentaAon acAviAes.
ISO 42010: • ⟨system⟩ fundamental concepts or properAes of
a system in its environment embodied in its elements, relaAonships, and in the principles of its design and evoluAon.
<systems> • ISO 15288: “are man-‐made and may be configured with one or
more of the following: hardware, soWware, data, humans, processes (e.g. processes for providing service to users), procedures (e.g. operator instrucAons), faciliAes, materials and naturally occurring enAAes”
11/11/13 ·∙ 40
Frank Lloyd Wright DestrucAon of the box
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System Thinking is about…..
Emergence
Feedback Loops
Crea<on of Purpose
Managing Complexity
Wholes
Not IT
Not Process
Patrick Hoverstadt
VSM -‐ ViabLe System Model
Delivery
Intelligence
Governance
Environment
Operations
Co-ordinationM
onitoring
Patrick Hoverstadt (2008) The Fractal OrganizaAon: CreaAng sustainable organizaAons with the Viable System Model. Wiley
Which is EA Thinking?
John Seddon (2008) Systems Thinking in the Public Sector: The Failure of the Reform Regime.... and a Manifesto for a Befer Way Triarchy Press
EA Boundary Objects
• Ar:facts, which are the shared tools, documents, models.
• Discourse, which is a common language that can be shared across communiAes of pracAce.
• Processes, i.e., the shared processes, rouAnes, and procedures that facilitate coordinaAon of and between communiAes of pracAce.
11/11/13 45
Gøtze, J., 2013, The Changing Role of the Enterprise Architect. Proceedings of the 2013 17th IEEE InternaAonal Enterprise Distributed Object CompuAng Conference Workshops (EDOCW 2013), 9-‐13 September 2013, Vancouver, BriAsh Columbia, Canada (eapad.dk)
DialecAc skills
Enterprise architects must have competencies in resolving conflicts, and in crea:ng consensus, synthesis and common understanding. Detect what might establish that common ground and the skill of seeking the intent rather than just reading the face value of the words.
11/11/13 Ibid. 46
Dialogic skills In facing wicked problems, enterprise architects must focus more on problem-‐finding than problem-‐solving. In analogy with craWsmanship, craW looks at situaAons in a problemfinding manner. When skilled in the craE of coopera:on, and confident in their ability to nego:ate complexity, the architects can interact with those who are different, antagonisAc, or even aggressive towards them. Such dialogic skills also include listening well, behaving tacGully, finding points of agreement and managing disagreement, and avoiding frustraAon in a difficult discussion. Dialogics, or the dialogical domain, is “that world of talk that makes an open social space, where discussion can take an unforeseen direcAon”. Dialogic conversaAon, the “subjunc:ve mood in speech”, opens a “space of ambiguity” within the conversaAon, for all parAes equally. It also facilitates empathy, which should be disAnguished from sympathy, as curiosity or wonder about an other, as opposed to idenAficaAon.
Ibid., quoAng Richard Sennef’s “Together” 47
Design and Architecture
Barcelona Retreat
”Let’s bring designers and architects together for a week.” ”We have found that we have a mutual interest in Enterprise Design, which we both work with, but using different approaches… We think we can learn a lot from each other, and came up with the idea of this retreat. But then we thought again -‐-‐ why not invite some of our respected peer architects and designers to join us, so we can all learn together and from each other?” John & Milan
Topics PRINCIPLES * Good Design/Architecture Principles * Do we have principles to create principles? * Are there characterisAcs for principles?
INTEGRATION * EA Agility -‐> Can we look at that using Service Design? * How to design the agile enterprise? * Design Thinking in OrganisaAons * How to discover & express an aspiraAonal target state? * Research and prototyping for Enterprise Architecture * Modeling and analyisis for Strategic Design * How to avoid MANAGER/MINISTER-‐CENTRED DESIGN? * Where do designers/architects fit in an organisaAon? GOVERNANCE * Management / Governance / KPI -‐> How we deal with it! * Governance *10K -‐> Be agile? Be human? * "IT Governance" vs. "Whatever Governance” TOOLS * Hybrid Wikis * Modelling and Tools * Enterprise Repository for Design Work?
More Topics • RepresentaAon • What is the measure of architecture/design sucess? • What is the value we add? • Do we have documented the value to do design? • Where to start with Design & Archictecture? • What's a brand core idea? • External Branding <-‐> Internal Branding • Unique vs. Scaling Designs • How to ASSURE a design or architecture? • Visual Designers vs. "Designer" -‐> It's not the same • (A drawing of a house with a tree) • Do we need to hide our buzzwords? • Wicked problems • Extended hyperconnected enterprise ecosystems • Systems of InnovaAon / DifferenAaAon / Record • Taking the IT out of EA
1st Enterprise Design
Retreat!
Case: Executive Master in IT Leadership at the IT-University of Copenhagen!
ITU: Current State • CondiAonal AccreditaAon
– External lecturers vs researchers (DVIP/VIP) issue – Split Master in IT into three studies
• Un-‐focused brand – Brand opportunity with ”new” Master
• Unclear role of exec-‐edu at the university – Staffing, services, etc
• ”CreaAve soluAons” – Guests, networks, partnering – Pilot in digitalizaAon
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Design Challenge
The Perfect Execu:ve Master in IT Leadership IdeaAon, stories: • Design for ExecuAves • More ”Rock Stars”, also ”Jerry Springer” • Learning more than Teaching. • ParAcipants as Teachers. • Space/Place not limited to ITU Building • ”5000 Cool Places”, EuroCIO, Gartner
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University CapabiliAes
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University CapabiliAes
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Architecture – IdenAty -‐ Experience
+ double uptake, restructuring work, and KPI work (”target meeAngs vs meeAng targets”)
Digital ledelse i den offentlige sektor Klokken 17 i Aud 3!
Jimmy Kevin Pedersen Ekstern lektor ITU Senior Policy Advisor, Teknologisk InsAtut
Adam Lebech Kontorchef/Digitaliseringschef i Økonomi-‐ og Indenrigsministeriet
John Gøtze
CEO, EA Fellows Dragør
[email protected] @gotze Milan Guenther
Partner, eda.c Paris
[email protected] @eda__c