enterprise portal statement of direction

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 Oracle Applications PeopleSoft Enterprise Portal Page 1 Statement of Direction ORACLE PeopleSoft Enterprise Oracle Applications Unlimited  PeopleSoft Enterprise Portal  June 22, 2008  Please note all dates are subject to change.  Introduction  This paper describes the strategic direction for Oracle’s PeopleSoft Enterprise Portal and how it fits in a broad portal strategy for Oracle. It can help customers ma ke informed portal decisions, gain insight into Oracle’s strategic plans for Enterprise Portal technology, and understand how Enterprise Portal compares  with other portal offerings. The document contains an Executive Summary as well as details on the following topics:  Enterprise Portal and the Applications Unlimited Program – Enterprise Portal is governed by Oracle’s applications unlimited program. This provides ongoing support and upgrades for portal customers, and enables them to deploy the Enterprise Portal with confidence.  Brief History – Enterprise portal started as a best-of-br eed framework portal, but has evolved into a robust functional portal, offering features to enhance the functionality of PeopleSoft applications.  This section helps illustrate how the Enterprise Portal got w here it is today.  Overview of Features/Current Release Functionality – Enterprise Portal provides many unique and power features like Col laborative Workspaces and other community -building features. It also provides native integration with PeopleTools and PeopleSoft applications. This section provides a brief overview of the current features that distinguish Enterprise Portal from other offerings, and describes features that were enhanced or added from previous releases.  Planned Improvements – Many new features are planned, particularly in the area of Web 2.0 and collaborative functionality.  Functionality Inherited through PeopleTools – Improvements to PeopleTools benefit Enterprise Portal as well.  Frequently Asked Questions – Help with your Enterprise Portal decision process. Executive Summary  The roadmap for Enterprise Portal follows the strategic direction that began with release 8.9: making Enterprise Portal more that just a structural framework to aggre gate content. Although Enterprise Por tal will continue to provide that structural foundation, it is also a functional application, including numerous Web 2.0 features to enhance the way applications, content, and people are brought together. These functional capabilit ies can dramatically enhance the way enterprises operate.

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Oracle Applications PeopleSoft Enterprise Portal Page 1

Statement of Direction

ORACLE PeopleSoft EnterpriseOracle Applications Unlimited

 PeopleSoft Enterprise Portal

 June 22, 2008 

Please note all dates are subject to change. 

Introduction This paper describes the strategic direction for Oracle’s PeopleSoft Enterprise Portal and how it fits in abroad portal strategy for Oracle. It can help customers make informed portal decisions, gain insight intoOracle’s strategic plans for Enterprise Portal technology, and understand how Enterprise Portal compares with other portal offerings. The document contains an Executive Summary as well as details on the following topics:

  Enterprise Portal and the Applications Unlimited Program – Enterprise Portal is governed by Oracle’s applications unlimited program. This provides ongoing support and upgrades for portalcustomers, and enables them to deploy the Enterprise Portal with confidence.

  Brief History – Enterprise portal started as a best-of-breed framework portal, but has evolved into arobust functional portal, offering features to enhance the functionality of PeopleSoft applications. This section helps illustrate how the Enterprise Portal got where it is today.

  Overview of Features/Current Release Functionality – Enterprise Portal provides many uniqueand power features like Collaborative Workspaces and other community-building features. It alsoprovides native integration with PeopleTools and PeopleSoft applications. This section provides abrief overview of the current features that distinguish Enterprise Portal from other offerings, anddescribes features that were enhanced or added from previous releases.

  Planned Improvements – Many new features are planned, particularly in the area of Web 2.0 andcollaborative functionality.

  Functionality Inherited through PeopleTools – Improvements to PeopleTools benefit EnterprisePortal as well. 

  Frequently Asked Questions – Help with your Enterprise Portal decision process.

Executive Summary

 The roadmap for Enterprise Portal follows the strategic direction that began with release 8.9: making Enterprise

Portal more that just a structural framework to aggregate content. Although Enterprise Portal will continue to

provide that structural foundation, it is also a functional application, including numerous Web 2.0 features to

enhance the way applications, content, and people are brought together. These functional capabilities can

dramatically enhance the way enterprises operate.

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Drivers for Our Strategy

 Web 2.0 and collaborative functionality are making tremendous inroads in corporate, public sector, and higher

education organizations. This results in what we call “Enterprise 2.0”. In this new enterprise, people are

discovering new and more effective ways to collaborate to make business processes more efficient. Enterprise

Portal and its collaborative features serve as tools to facilitate these practices. PeopleSoft actually began thisstrategic shift in 2005.

Enterprise 2.0 means going beyond deploying software like portals. It includes thinking about new ways these

tools can improve organizational effectiveness. It enables the power of collaboration to bring the right people

together more effectively to complete projects and processes. Web 2.0 provides better access to information—the

right information—needed for the process at hand.

Looking at the adoption of Enterprise 2.0 features in the marketplace, some vendors including portal providers

and niche application builders are now offering these types of functionality, which validates our strategy.

PeopleSoft Enterprise Portal is one of the few products that bring together the structural, framework aspects of a

portal with the functional, collaborative application features offered separately by other vendors.

In January 2007, McKinsey did a study that identified links between organizational agility, employee engagement,

and integrating talent networks with innovation networks and social networks. It concluded that adapting Web 2.0

technologies provide tangible benefits: productivity, innovation, agility.

More than three-fourths of executives who responded to the McKinsey survey say they plan to maintain or

increase their investments in technology trends that encourage user collaboration, such as peer-to-peer networking,

social networks, and Web services. More than half say they are pleased with their past Internet investments, though

some regret not boosting their own capabilities to exploit technology.

 As a result of following this strategy for many years, many of the technologies that people want to adopt are

already available in Enterprise Portal’s current release and others are being added in the upcoming releases.

Enterprise Portal and its Web 2.0 functionality provide a comprehensive package that can be employed effectively to gain value in the modern enterprise.

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Enterprise Portal and Applications Unlimited The PeopleSoft Enterprise Portal is part of Oracle’s Applications Unlimited program. It will continue to beenhanced with new and innovative features that will make it competitive with other portal offerings now andin the future. In addition, Enterprise Portal will continue to offer native integration and ease of configuration

 with PeopleSoft applications—something other portal solutions can’t match. Customers can count on theseaspects of applications unlimited applying to Enterprise Portal:

•  Lifetime support

•  Customer-driven roadmaps

•  Continued releases

•  Next-generation functionality 

•  Business value

It is important to recognize that Enterprise Portal will continue to be enhanced beyond the availability of Fusion application and portal products. In fact we expect that Enterprise Portal can be used in a federatedportal environment with any Fusion Portal product that will be released.

Lifetime SupportOracle will support the PeopleSoft Enterprise Portal according to the Oracle Lifetime Support policy forPeopleSoft Enterprise applications. Details of this policy can be found here.

 All PeopleSoft Enterprise Portals are backwards compatible with PeopleSoft applications based on theirPeopleTools release. Customers should be sure that the version of PeopleTools running their PeopleSoftEnterprise Portal is equal to or greater than the PeopleTools running the PeopleSoft applications they wish tointegrate within the portal. Customers should make their upgrade plans according to this rule.

Brief HistoryPeopleSoft shipped the first release of PeopleSoft Enterprise Portal in December 2000 as a means of orchestrating and running thousands of PeopleSoft 8.0 transactions. There were no portal or portlet standardsat the time and the integration was inherently proprietary. In 2003, Gartner ranked the PeopleSoft EnterprisePortal as a Leader for Portal Solutions.

In 2004, momentum shifted to making the Enterprise Portal more of a business line solution. Part of thereason was that it was harder to compete with the best of breed vendors like Plumtree, BEA, IBM and evenOracle. But there was still a beneficial niche among the PeopleSoft application community. A few thingshappened to help with this strategy:

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•  PeopleSoft focused more investment and technology to allow customers the choice to use a best of breed portal solution by building capabilities in PeopleTools to expose PeopleSoft content via portalstandards such as WSRP.

   We also introduced a new option called the Community Portal that was a better fit for some lines of businesses and offered a less expensive entry point.

•   We enhanced and expanded our application Portal Pack offerings.

PeopleSoft Enterprise Portal 8.8 brought more investment was to improve usability and performance. This was also the release that saw the beginning of a strategy shift toward making Enterprise Portal a functionalapplication with the introduction of community-focused features such as Discussion forums, Documentmanagement, Email integration, and Task Lists. This started our trend toward Web 2.0 before that term hadbeen coined.

 The trend toward Web 2.0 continued with release 8.9. Collaborative Workspaces were introduced, along withthe related data framework, IM integration, and enhancements to Discussion Forums. Release 9.0 brings acomprehensive Web 2.0 package with enhanced Collaborative Workspaces, community calendaring and Action Items. Plans for future releases include additional Web 2.0 capabilities including wikis, blogs, tagging,and more.

Since its first release, the PeopleSoft Enterprise Portal has continued to invest in business process facilitationfor PeopleSoft applications and has also concentrated on providing out-of-the-box collaboration and contentfeatures that empower line-of-business users in many roles to maintain their portal content. Enterprise Portaltoday provides an easy to configure and deploy solution that combines standard portal features with key Web2.0 functionality required in today’s workplace. No portal can provide deeper and more out-of-the-boxintegration to PeopleSoft Enterprise applications than Oracle’s PeopleSoft Enterprise Portal. Moreinformation on these features can be found in PeopleBooks.

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Unique Approach to Delivering ValueEnterprise Portal offers common portal capabilities like content management, security, personalization, etc.,but goes well beyond that by including many business/application capabilities (see KCAT in figure below). These applications are the ‘raw materials’-- the reusable, re-purposeable pieces of functionality that can be

assembled into a rich user experience.

 These functional benefits can be delivered to the right user communities using three key frameworks:

•  Intelligent Context Manger – Providing a dynamic way to collect KCAT elements, providing user with all relevant information as they move through the steps in a business process.

•  Site Management – Provides a structure for creating new business communities which assembleKCAT elements for a specific community audience i.e. Marketing and Research and Developmentcommunities. For example, Company News can be oriented to R&D Community News.

•   Workspaces provide a user-configurable place for communities to collaborate on their projects andbusiness processes.

.

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Function &Applications

Knowledge

• RelatedInformation

• Resource Finder

Analytics

• Report Manager

• ReportDistribution

Transactions

• Enterprise Menu

• Portal Packs

• Navigation

Collaboration

• Discussions

• OnlineDocuments

• Calendars

• Action Items

Common PortalCapabilities

PersonalizationUser InterfaceWeb Services

Content ManagementSecuritySearch

NotificationMulti-Tab Homepages

Syndicated News

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Workspace

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Overview of Current Features The History section provided a hint of current functionality, illustrating how the PeopleSoft Enterprise Portalhas become a functional portal. That is our strategy going forward, particularly in the area of Web 2.0.Enterprise Portal provides unique features that extend and enhance the functionality of PeopleSoft

applications:•  Collaborative Workspaces: Collaborative workspaces enable teams tasked with project and process

execution to work together more effectively and efficiently. These workspaces include features suchas discussion forums, group calendaring, content authoring and publishing, team events, and actionitem lists. Customers can easily configure and provide business applications pagelets for consumptionin workspaces, enabling users to work with business data in the context of workspaces. Collaborative workspaces can also be created in the context of application transactions, allowing users tocollaborate on specific tasks or processes such as working on a sales proposal, resolving discrepanciesin accounts receivables, managing a customer account, faculty members and students working onresearch, and so on.

A simple Collaborative Workspace showing Web 2.0 features available today 

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•  Pagelet Wizards: Pagelet Wizards enable user groups to easily customize their portals by configuring new pagelets that meet their needs--without relying on IT assistance.

•  Built on the PeopleTools Foundation: Enterprise portal is built on the same architecture and with the sametools as PeopleSoft applications. This provides native integration and single-signon with PeopleSoft

applications, and makes configuration and deployment for a PeopleSoft-rich environment mucheasier than other portals. You can also leverage your firm’s skills and experience with PeopleTools,reducing cost and speeding deployment. Like PeopleTools, the Enterprise Portal is database and webserver independent.

•  Pre-built Content: PeopleSoft Application Portal Packs provide an intuitive view of application data andtransactions using sets of pre-built pagelets from your PeopleSoft applications. Displayed on yourPeopleSoft Enterprise Portal home page, Portal Pack pagelets provide application functionality,reports, dashboards, and related content. Portal packs are role-based and easily deployed to self-service users.

•  Interoperability Standards Support: Enterprise Portal complies with the latest WSPR and JSR standardsand will continue to support these in the future. This means that Enterprise portal can consumestandards-compliant content from any publisher, as well as publish WSRP compliant content.

Enterprise Portal can interoperate with a great variety of content publishers and consumers, including other portals.

•  Content Aggregation and Management: Enterprise Portal also provides standard portal capabilities likeaggregating and managing content from disparate sources.

Current Release FunctionalityRelease 9.0 is the current release. It extended and enhanced collaborative features within the portal to make iteasier for functional users to publish content to communities, and to enhance Collaborative Workspaces tobetter support customer and supplier facing workspaces. The following features were delivered or enhancedin release 9:

 Action Items Miscellaneous to-do’s and issues are frequently assigned during project status meetings and in Collaborative Workspaces. Successful resolution of these detailed action items is critical to meeting broader businessobjectives. Release 9 provides an Action Items feature that helps project leaders track open action itemsassigned to various team members as well as capture their resolution for a given project. Team members areable to manage their action items across projects alongside their worklists generated from workflows and theirpersonal tasks maintained in the portal. The Action Items feature helps team leaders and participants alignand complete their critical tasks in today’s challenging world of matrix management and ad-hoc collaboration. Action item lists are supported within Collaborative Workspaces as well as Site Management within the portal.

Community Calendar Community Calendar allows community subject matter experts to publish event details within a portalcalendar interface to their community constituents. This feature is integrated with Content Management,Collaborative Workspaces, and Site Management. This feature should not be confused with a workgroup

calendar and scheduling feature; it is primarily a publishing application. For example, an HR community  would be able to publish a rich document describing event details for benefits enrollment, employee reviews,and a company party. Headings appear within the community calendar with a link to the complete detailedinformation. End users are able to subscribe to multiple community calendars to stay informed with eventsacross the enterprise.

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Content Management In a customer survey, content management was the most used feature in our customer base. Therefore, wecontinued our focus on usability. Workflow configurations are now more granular so that approvalconfiguration defaults can be set at a folder level. This makes it easier for a workgroup that doesn’t requireapproval cycles to turn off the workflow settings. There are also flexible purge capabilities, allowing customers to either logically or physically delete content from the content management repository. Thismakes it easier for customers to delete entire folder structures or content that has expired. Customers can alsoconfigure a folder to never have its content deleted so that content is not deleted by accident. It is easier forsubject matter experts to publish content directly from Content Management to a pagelet or menu item onthe portal. This feature makes it even simpler than before for a subject matter expert to publish informationto the portal with little or no training.

Collaborative Workspaces  Collaborative Workspaces received significant investment in release 9.0. Features were added based onusability studies and feedback from our customers and consulting organization. An important inclusion is webservice hooks to allow context key validation. This feature makes it easier for users to create a workspaceinstance from within the PeopleSoft Enterprise portal, integrating it to a remote PeopleSoft application that is

not registered within the Enterprise Portal. This simplifies implementation and eases user-entry. Additionally,it makes it easier to integrate non-PeopleSoft business processes.

 The ability for workspace owners to override branding elements is now available. You can now create workspaces with co-branding as well as to create workspaces via batch programs. This makes it easy forcustomers to build compelling workspaces for their customers, suppliers and partners.

Discussion Forum During usability tests for 8.9, we discovered that although many users liked the 8.9 threaded summary interface for discussion forums, a significant number of users wanted to have discussions appear as fully expanded and displayed down the page. This usability enhancement was added in release 9. Forumadministrators are now able to establish a forum display default. End-users may choose to go with the forum

default or to pick a specific mode of viewing discussion forums.

Polling Release 9 employed the Related Content Ratings feature and made it a more generic polling function. Userscan now deploy a single question poll on a community homepage or within a Collaborative Workspace. Thisfeature enables community owners to gather feedback from their constituents.

Branding  There is now an easier WYSIWYG interface for subject matter experts to override header and footerelements. This feature is integrated within Site Management as well as Collaborative Workspaces. Having this WYSIWYG interface makes it easier for non-portal experts to create compelling sub-communities within theportal.

Site Management It is now easier for site publishers to create pagelets and deploy them on sub-sites. This is done with aPublisher’s workbench tab on each sub site.

More information on these features can be found in PeopleBooks as well as the 9.0 PeopleSoft

Enterprise Portal Release Notes. 

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Planned ImprovementsRelease 9.1 will be the next release of Enterprise Portal. Continuing on the tradition of bringing the latest inthe portal and collaboration technologies to our users, this release will significantly enhance the Web 2.0 (alsocalled Enterprise 2.0) features of the portal. We are planning several enhancements to the standard portal as

 well. In addition, Enterprise Portal will benefit from enhancements to PeopleTools which is investing heavily on improving the user interface.

Wiki  Wiki will support collaborative authoring needs of Portal users. Wikis provide the ability to share and manageunstructured content. Different people in a team can work on different areas of a document and collaborate,thereby eliminating the need to have multiple copies of the document and merging them all together in theend. The success of Wikis can, in large part, be attributed to a simple user interface, and the fact that little orno IT involvement is required in creating these Wiki pages.

Several examples in the area of team collaboration, process collaboration and knowledge management existtoday where Wikis can provide value. Some of these are described as ‘in the flow’ and others as ‘above of theflow’. ‘In the flow’ use cases are classified as those where the Wikis are helping meet the ad-hoc business

process collaboration needs. ‘above of the flow’, use cases are those where Wikis are replacing traditionalknowledge management tools as the knowledge creation and management becomes more decentralized andmore workers are getting classified as knowledge workers due to high degrees of automation of processes.

Enterprise Portal wikis will be based on the Workspace technology. This will provide customers with anability to create Wikis that can easily integrate with existing business applications including PeopleSoftapplications and are secure (as secure as the customer needs it to be) to meet the unique needs of ourcustomers. Our view of Wikis is Enterprise user centric, a user who works in the context of businessapplications/data majority of the day. That said, the Wiki is designed to meet the user’s need to collaborateeasily with other users with an easy to use Rich Text editor and the necessary features of a collaborativeauthoring tool. PeopleSoft Portal Wiki is not a run of the mill Wiki application that can be downloaded fromthe internet leaving all the enterprise application/data integration and security aspects to the IT department, if 

the application can at all support those needs. It is multi-lingual and will have tagging (social bookmarking)and feeds to make it a unique proposition in the marketplace.

Blogs  Weblogs (blogs) are a familiar and useful means for authoring and broadcasting information for an individualor team. Blogs are also participatory in that they allow for commentary and feedback from the audience. We will provide a feature rich blog for Enterprise users that help them create multi-lingual, fully searchable, richtext enabled and secure blogs for team/community or individual usage.

Feed Publishing Feeds based on ATOM and RSS standard make it easy for people to subscribe to information that intereststhem, rather than logging into the application that delivers this information. Enterprise Portal will leverage thefeed publishing framework being built for 8.50 and deliver feeds for several of its applications like DiscussionForum, Content Management, News publication etc... This will allow the end user to publish and subscribe tofeeds on these features without any IT involvement. These feeds could be secure or unsecure based on thesensitivity of the data. In addition, customers will be able to use the framework to develop feeds on any Enterprise Portal application.

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Tagging  Tagging or Social Bookmarking, popularized by the social networking sites and started by Delicious, is very popular amongst internet users. This helps them describe the content in their own ways, languages and in thecontext in which they work and use the content. It also improves search-ability and discovery of the content.In 9.1, we are delivering a framework and a set of web services, which will enable the customers to createtagging in their own PeopleSoft and non-PeopleSoft applications. In addition, we will enable tagging onexisting features like Content Management, Discussion Forums, and Workspaces besides allowing tags onnew features like Wikis and Blogs. The tags will be multi-lingual and, support private and public tags.

Collaborative Workspaces—Other Improvements Several improvements are planned for Collaborative Workspaces. Some of these include the following:

•  Improved interface, including a more contemporary and attractive look and feel. For example, drag and drop pagelets on the Collaborative Workspaces.

•   A configurable centralized/unified calendar that will allow the users to aggregate multiple community calendars into one view.

•   A community blog for the workspace community.

   A Feed reader pagelet that will allow the user to subscribe to any feeds of data or news of interest tothe workspace community 

•  Usability improvements in ability to display any Enterprise Portal pagelet in a workspace.

Content Migration Portal customers who use the Content Management tools have frequently asked for a utility to transfercontent from a content authoring database to the production database. This has been a gap in our ContentManagement feature. In Enterprise Portal 9.1, we are providing an Integration Broker based tool to assist inthe Content Migration effort.

 Additional Common Portal Improvements Below are some additional improvements to the common portal functionality provided by Enterprise Portal:

•  Integration with Oracle’s Secure Enterprise Search

•  Updated standards support like IMAP4.

•  Scope search to allow for more targeted search

•  Implementing new Rich Text Editor in all content features

How Enterprise Portal Features Align with Web 2.0 The following chart lists how Enterprise Portal features align with Web 2.0:

Function/Benefit Current Release Future Release  Author Online documents Wiki, Blog, new Rich Text EditorPublish Create links, Notifications, Alerts Feed Publishing Categorize Information Taxonomy Tagging 

Find Search and Resource Finder Scoped SearchEdit and Extend Context Manager and Contextual

 WorkspacesRelated Content framework andservices

Communicate Instant Messaging, Chat,Discussion Forum

Discussion Forum updates

Discuss Collaborative Workspaces,Communities, Calendars

Enhanced Workspaces,Centralized calendar

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Functionality Inherited through PeopleTools The current and upcoming releases of PeopleTools provide some rich functionality to Enterprise Portal. Thisis available in Enterprise Portal because it is built on the PeopleTools foundation. Here are a few featuresEnterprise Portal currently gets through PeopleTools:

  Pagelet Wizard•  Navigation Collections

•  Homepage generation

•  Interoperability support (WSRP and JSR standards)

•  Integration Broker – Supports Service Oriented Architecture (SOA)Here are a few features that are planned with the next release of PeopleTools:

•  Rich UI enhancements like AJAX and DHTML support

•  Significant updates to PeopleTools Portal technology 

•  Related Content Framework 

•  Feed publishing –ATOM 1.0 standard

•  New WISIWYG Editor for content authoring applications

  OBIEE (Siebel) analytics integration

Functionality Available through Enterprise Components

 The Enterprise Components products are cross-application products that are built using PeopleTools and areavailable for use with any PeopleSoft application. There are several existing products such as PeopleSoftDirectory Interface—a utility for synchronization of PeopleSoft table data, common address object etc.Several new enhancements are planned for the next release of this suite. For portal customers, one usefulenhancement to look for is the Desktop integration tools, which would enable the PeopleSoft applications toeasily integrate with Microsoft Office products such as Outlook and Word.

Frequently Asked Questions

 The following common questions should help with your decision process for Enterprise Portal.

Question: I have heard about Oracle’s Applications Unlimited program, which sounds appealing. Can youexplain its impact on our investment in PeopleSoft Portal applications? Answer: As explained in earlier sections, Enterprise Portal is subject to the Applications Unlimited program. This product, like all PeopleSoft applications will continue to be enhanced and maintained, even beyond therelease of Fusion applications. You can read more about the Applications Unlimited Program here.

Question: I have licensed the PeopleSoft Community Portal. Will it get the same enhancements described inthis document? Answer: Yes. The PeopleSoft Enterprise Portal has gone through several repackaging phases. Any attribute or strategic direction described for the PeopleSoft Enterprise Portal in this document is alsoattributable to the following products that customers may have licensed:

•  PeopleSoft Campus Portal•  PeopleSoft Community Portal

•  PeopleSoft Customer Portal

•  PeopleSoft Employee Portal

•  PeopleSoft Government Portal

•  PeopleSoft Internal Controls Enforcer Portal

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•  PeopleSoft Investor Portal

•  PeopleSoft Supplier Portal

Question: I’ve already implemented the PeopleSoft Enterprise Portal. Should I stay on it?

 Answer: Our general recommendation is Yes . You should plan to upgrade to 9.0 (or 9.1 when it’s available),then wait until the initial release of the Fusion portal is available before considering a migration strategy.Oracle will give you more detailed migration guidance then. Remember that Oracle provides lifetime support for EP, and the Applications Unlimited program ensures that your investment in EP will be protected.

Question: Will there be an upgrade path between the PeopleSoft Enterprise Portal and the next generationportal delivered with Fusion? Answer: Oracle plans to provide a migration strategy for all PeopleSoft applications, including EnterprisePortal. However, customers will not be required to migrate. As with other PeopleSoft applications, customersmay choose to migrate if and when it makes sense for their business. In addition, we expect there to besituations where customers may deploy both the Enterprise Portal and a Fusion portal in a federatedenvironment.

Question: I’ve seen the Collaborative Workspaces feature and really like it. Should I implement thePeopleSoft Enterprise Portal at this late stage of the product’s life cycle? Answer: Yes. No other workspace solution provides this kind of contextual integration out-of-the box.Collaborative Workspaces have the potential to improve collaboration for many business processes. Additionally, release 9.0 of the Enterprise Portal has enhanced Collaborative Workspaces and release 9.1 willextend the functionality further. See the section on Planned Improvements in this paper.

Question: I hear about Web 2.0 and Enterprise 2.0 technologies and the business benefits of using thesetechnologies. If I would like to use these technologies should I wait for the next generation Fusion portal? Would PeopleSoft Enterprise Portal enable me to take benefit of these technologies? Answer: The Enterprise Portal contains many beneficial web 2.0 technologies and features that you can takeadvantage of today. There is no need to wait for the Fusion portal to realize these benefits. In addition, these

features are tightly integrated with PeopleSoft transactions, making them even more useful.

Question: But will Oracle really invest in the PeopleSoft Enterprise Portal or is it already a dead end? Answer: Oracle will continue to invest in EP. As with any strategy, this can change. The current release is asolid, competitive product, and we are working on release 9.1, which has many exciting new features. See thequestion on Applications Unlimited above. Additionally, Oracle’s support policy for PeopleSoft Enterpriseapplications is quite generous. That support policy is documented here.

Question: You say that the PeopleSoft Enterprise Portal is the best solution for pervasive PeopleSoftapplication integration. Why is this so? Answer: The PeopleSoft Enterprise Portal leverages the same PeopleTools and portal technology foundationthat the PeopleSoft Enterprise applications do. Over 10,000 PeopleSoft transactions can be run in the

PeopleSoft Enterprise Portal without any coding level integration required. It knows how to proxy native andproprietary PeopleTools pagelets and handle state appropriately. It uses a consistent menu and security infrastructure and provides upload and synchronization script options. It also knows how to pass applicationcontext keys that are leveraged in Context Manager as well as Collaborative Workspaces. For moreinformation on any of these features, please see PeopleBooks. In addition, you can leverage your expertise inPeopleTools rather than spending resources on training your staff on different development environments.

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Question: Pagelet Wizard sounds great! But, I don’t own the PeopleSoft portal or a portal pack – Can I use the pagelet wizard? Answer: As of 8.49 PeopleTools, the answer is “Yes”. Pagelet Wizard is now part of PeopleTools.PeopleTools ships as the platform for all PeopleSoft Enterprise applications, including the PeopleSoftEnterprise Portal. All features in the PeopleTools code line are therefore also in the code line with thePeopleSoft Enterprise applications. Please consult your PeopleTools documentation for detailed clarificationon which features you are licensed to use with your general PeopleTools license.

Question: If I want to integrate a few PeopleSoft transactions in Oracle Portal, will I need to code? Answer: As with any portal that isn’t the PeopleSoft Enterprise Portal, the answer is probably yes. This is the primary reason why we advise customers who want pervasive PeopleSoft application integration ina portal to use the PeopleSoft Enterprise Portal. However if your PeopleSoft integration requirements arelight, and your Java development needs are extensive, choose Oracle Portal.

Question: Which portal should a customer use if they have both PeopleSoft Enterprise and JD EdwardsEnterpriseOne applications? Answer: The EnterpriseOne applications can be integrated into both PeopleSoft Enterprise Portal and

Oracle Portal. EnterpriseOne integration with both of these portals includes full access to the applicationsthrough the EnterpriseOne Menu and portlets developed in EnterpriseOne. The decision to use thePeopleSoft Enterprise Portal or Oracle Portal should again revolve around the level of Enterprise integrationand if the development community requires a Java-centric portal development platform.

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Oracle Applications PeopleSoft Enterprise Portal Page 14

ORACLE PeopleSof t Ent erpr ise Porta l

Oracle PeopleSoft Enterprise Portal June 22, 2008  Authors: Matthew Haavisto, Pramod Agrawal Oracle Corporation

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