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    Entrepreneurship and VentureCapital

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    I M PandeyI M PandeyI M PandeyI M PandeyI M Pandey: Welcome to the panel discussion on

    Entrepreneurship and Venture Capital. I would like to

    thank IIMAs Centre for Incubation, Innovation, and

    Entrepreneurship (CIIE) and Entre Club for organiz-

    ing this discussion and involving VVVVVi ka l pai k a l pai k a l pai k a l pai k a l pa for co-

    ordinating the publication of the proceedings.

    The purpose of this debate is to look compre-

    hensively at the macro or policy level issues and toevaluate the role of venture capital in the development

    of entrepreneurship in India. We need to understand

    the kinds of problems which we face in this country in

    developing entrepreneurship and finding finances for

    good enterprises. To discuss these issues, we have a

    distinguished panel that includes entrepreneurs,

    venture capitalists and management professors. I

    welcome Mr Vishnu Varshney, Dr Dinesh Awasthi, Dr

    Rajesh Nair, and Mr Kaushal Mehta and thank them

    for sparing their time and agreeing to share their views

    with us.

    Let me raise certain questions at the outset to

    provide a basis for the discussion. We would like to

    hear the experiences and research findings of our

    discussants. What has been the contribution of

    entrepreneurship in India? What

    has contributed to or hindered

    entrepreneurship development in

    India? In the US, the economic

    growth has been fuelled by

    entrepreneurship. So, we wouldlike to understand the role of

    entrepreneurship, if at all, in

    economic development of this

    country. What factors have

    facilitated the growth of entrepre-

    neurship in India? And if it has not grown to a

    noticeable extent, as it has done in the US, Western

    Europe or Japan, then what have been the hindrances?

    We also need to understand if capital is a critical factor

    in the development of entrepreneurship. Many think,

    and perhaps rightly so, that cash is king. Hence, we

    need to examine the role of venture capital vis--vis

    entrepreneurship. Have venture capitalists played

    their role as suppliers of venture capital adequately?

    Have they played a role other than providers of finance?

    Research shows that venture capitalists have a much

    more important role in developing entrepreneurship,

    particularly in developing countries like India, than

    just as providers of capital. When we talk about the

    presence of one-third of the scientific population in

    India, then we need to know: what is happening to this

    pool of resource in terms of creating enterprises? Where

    do we stand in utilizing this resource? Are we able to

    utilize our entire talent and if there are people who

    have ideas and still are not able to really develop them

    into business propositions, do we perceive some greater

    role to be played by venture capitalists and governmentand in what direction? And then again, what conditions

    are required so that venture capitalists could play their

    role?

    Our first speaker is Dr Rajesh Nair. Dr Nair is a

    medical doctor. He holds a post-graduate degree in

    management from the Indian Institute of Management,

    Ahmedabad. He is a first generation entrepreneur and

    is the co-founder of Indegene Lifesystems Pvt. Ltd., of

    which he is currently the Managing Director.

    Rajesh NairRajesh NairRajesh NairRajesh NairRajesh Nair: Since time immemorial, the test ofgenerating economic surplus has always been the key

    variable behind enduring nationhood. Today, for

    India, creating surplus to the maximum extent possible

    has emerged as the prime economic task as well as the

    basis of national surv ival and

    development.

    Empirical evidence points

    towards a system that promotes

    individual creativity within a

    framework that allows free play

    of market forces as the mostoptimal one for creating this

    surplus. Technology has always

    been a critical economic differen-

    tiator, but the role of intellectual

    property and ideas in driving

    production efficiencies has been gaining importance

    in achieving national competitive advantage.

    While the Indian government has been successful

    in building up monopoly services (ONGC, SAIL, Air

    India...), the ability to innovate and succeed, given

    competition, has been absent to a large degree. The

    resounding successes of companies like Reliance,

    Infosys, and Wipro within India in the past two decades

    clearly points towards the fact that entrepreneurship

    or intrapreneurship either in start-ups or within

    corporate structures is the key driver of future national

    growth. The governments role would increasingly

    morph into that of a regulator, a facilitator, and a

    maintainer of public services.

    Culturally, entrepreneur-ship requires freedom. Itrequires a confident national

    character that rewards risk-taking and accepts failure asan inevitable consequenceof starting-up.

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    Trading at individual or group levels has always

    been present in India. However, the lack of organized

    commercial structures or companiescan clearly be

    attributed to cultural and political issues. Culturally,

    entrepreneurship requires freedom. It requires a

    confident national character that rewards risk-taking

    and accepts failure as an inevitable consequence of

    starting-up.Openness towards external influences is also

    critical for cross-pollination of ideas. The intelligence

    and analytical capability of the Indian minds has never

    been an issue. Neither is the ability to innovate within

    constraints. The constraints have been a social system

    that regulated economic behaviour via restrictions on

    mobility (e.g. caste system pre-1947) or via social

    promotion of risk-free options (government jobs). The

    economic constraints were lack of access to capital,

    high transaction costs (bribesand red tape), and

    adverse policy regimes which promoted government

    non-profitenterprise over private enterprises.

    Socially, it required a generation of Indians who

    had global exposure (e.g. Dhirubhai Ambani in Aden,

    Narayana Murthy in Europe or Premji in the US) and

    never felt the ignominy of being ruledby an external

    power (post-1947 generation) to develop the vision

    required to build a large-scale organization.

    The liberalization of the Indian economy, coupled

    with increasing access to global capital, has been a

    critical factor economically. We have seen the firstphase of venture capital-based businesses. On the

    whole, the net effect has been extremely positive. The

    spirit of private enterprise has been let loose and the

    nation has seen examples of high quality successes

    along with massive economic rewards. More

    interestingly, governments have seen first hand the

    power and benefits of private enterprise in creating

    jobs, providing positive externalit ies (Bangalore has

    been turned into a high-tech city with rapid growth

    prospects by Infosys and Wipro), and building national

    competitive advantages (software development andBPO both have been foundby private sector). For

    the entrepreneur, the financing options have suddenly

    become wider making the process of transitioning from

    idea stage to implementation easier. The mind-set of

    the venture capital industry also has brought in a

    performance-based work ethic that promotes equitable

    rewards for supernormal efforts. However, we have to

    accept the fact that the venture capital industry is also

    learning and maturing. Things can only get better.

    To make venture capitalists role in developing

    entrepreneurship more effective, several factors need

    to be taken into consideration:

    One critical factor would be entry of experienced

    industry hands into the venture capital industry.

    Nothing can compensate for hands-on experience

    of the issues. Fresh consultants,however bright,will go through a difficult learning curve.

    The past boom and bust cycle has brought home the

    fact that different businesses have different time-

    scales to mature. An appreciation of this factor along

    with an investment philosophy that exhibits

    maturity would lead to lesser disappointments.

    Networking is still missing in the Indian venture

    capital sector compared to western markets. The

    value addition to an investee company, which can

    be provided by a venture capitalist who sits on theboard of potential partners and allies, is

    tremendous, but one which requires real in-depth

    relationships.

    Market depth would help the venture capitalists

    play a more effective role. This can happen both by

    venture capital differentiation (angel, mezzanine,

    pre-IPO, etc.) as well as an active primary market

    (Indian as well as global).

    Access to capital has shortened the company s

    growth phase significantly. It has also been possible to

    build out to a crit ical threshold via access to capital.The venture capital industry has also changed

    drastically over the last two years and has definitely

    shown better maturity.

    I M PandeyI M PandeyI M PandeyI M PandeyI M Pandey: Thanks Dr Nair for your excellent ideas.

    Our next speaker is Dr Dinesh Awasthi. Dr Awasthi is

    the Director of Entrepreneurship Development

    Institute (EDI), Ahmedabad. Before joining EDI, he was

    Professor at IIM, Lucknow.

    Dinesh ADinesh ADinesh ADinesh ADinesh Awasthiwasthiwasthiwasthiwasthi: I do not have the benefit of working

    either as a venture capitalist or as an entrepreneur.Since I teach entrepreneurship, I will base my

    deliberations on a few theoretical constructs. According

    to me, there are four types of entrepreneurs. The first

    are the innovativeentrepreneurs. Then there is a large

    segment of entrepreneurs that is imitative.The third

    are the Fabians who do not change their business

    processes until they are sure that everything is finally

    settled down and they are confident to make profits.

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    Then there are dronesthat do not change even if they

    realize that there are profits. They continue to operate

    in their old mould and finally make an exit. The largest

    number of entrepreneurs, even in developed societies,

    falls in the category of imitators. The developing

    economies have higher share of Fabians. Innovative

    entrepreneurs are a minuscule minority. When we talk

    of venture capitalism we talk of those in the firstcategorythe innovators.

    Every self-employed may not be an entrepreneur

    but every entrepreneur is necessarily self-employed.

    To start an enterprise, one needs a different kind of life

    history, a background before you go to Initial Public

    Offerings (IPO). In our country, we do not have any

    definition of medium enterprises; whatever is not small

    is large. Any enterprise, which has an investment of

    ten million rupees in plant and machinery, is a small

    enterprise (barring a few selected segments wherein

    the limit is 50 million rupees) and beyond this, every

    enterprise is a large enterprise. We do not, therefore,

    have medium enterprise sector in India. The

    contribution of small enterprises

    in manufacturing and industrial

    services sector is pretty significant,

    i.e., it contributes 40 per cent to

    the industrial output, 35 per cent

    to direct exports, provides

    employment to about 20 million

    people, and Rs 15 billion are itsexports figures. These figures

    would go up by 20 per cent to 30

    per cent if we include informal

    sector as well. The contribution of

    the entrepreneurs to the economy

    is about 40 per cent of GDP.

    Entrepreneurship was the major casualty during

    the British Raj. The education system, introduced by

    Lord Macaulay, was meant to produce clerks who

    would support the British-put administration in place.

    During those days, a government job was not only a

    source of permanent income but also provided direct

    access to power. People would respect a government

    employee, a bureaucrat. Making money through

    bus iness was co nsidere d dero gat ory. We never

    respected those who made money. This is the kind of

    social and cultural ethos we had. But all this is history.

    Now things are changing very fast.

    After Independence, our entire planning was led

    by the public sector because of certain compulsions.

    But if the public sector had not been there, today s

    private sector would also not have been so resilient;

    because, at that point of time, private capital was shy.

    They did not have enough financial muscle to enter

    into infrastructure sector. We had put all sorts of caps

    on the private sector. However, at that point in time,

    enamoured by Russian planning, we kept control onprivate initiatives to avoid concentration of income

    and wealth in a few hands. Small industries were given

    high priority. They survived because they were

    protected from large industries in terms of product

    reservation and preferential price purchase policy of

    the Government of India. It gave them somewhat

    assured markets. There was hardly any incentive to

    upgrade technology or product as it needed additional

    deployment of resources on the part of entrepreneurs.

    Hence, quality became the first casualty. Whatever was

    manufactured, the consumer had to take it or leave it.

    The situation was almost similar in the large industry

    sector. For example, there were only two kinds of cars

    in the country for 35 to 40 years.

    Naturally Indian industry

    became not only inefficient but

    the innovative spirit was also lost.

    If we lose creativity, we lose

    competitive edge. We did have a

    very significant quantum of

    technical manpower. But thosewho were better endowed left the

    country for greener pastures in

    the UK or the US. We were left

    with people who were not

    creative or innovative by and

    large.

    Another fallout of these policies, especially quota,

    permit, and controls, was the emergence of a new, rent-

    seeking class. This class took quota for raw materials,

    sold off the same in the black market, and happily made

    their money. After 1991, they were the first to go out of

    business. Sickness in the Indian industry had seeped

    in due to these kinds of people.

    The government policies promotional and

    protective did help a very large number of small-

    scale entrepreneurs during the 50s, 60s, and 70s. Quite

    a few of them grew and became large. After 1991, we

    had a change in policy framework. We became more

    liberal and open; we started encouraging transfer of

    The main issue now is howto augment the supply ofglobally competitive entre-preneurs. Probably, theanswer lies in the education

    system. One would be wiserby introducing entrepre-neurship in the educationsystem itself and come outof the Macaulay hangover.

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    technologies which resulted in the emergence of a lot

    of hi-tech ventures. Take the example of software

    industry. Last year, its exports were around US$ 6.5

    billion (2003); this year they are estimated to be about

    US$ 8.5 billion and the estimates for the year 2008 are

    a whopping US$ 50 billion. It is partly because people

    took advantage of the opening up of the economy and

    partly because of the B-to-B (Back to Bangalore) factor.The growth of Bangalores IT sector is mainly due to

    the capital provided by the people who are working in

    the USthe NRIs.

    The question as to which factors presently

    determine entrepreneurship is difficult to answer. A

    recent study by Global Entrepreneurs Monitor, based

    on the perceptions of

    entrepreneurs, indicated

    new business oppor-

    tunities, participation of

    post-secondary education

    programmes, cultural and

    social values, and strong

    physical and professional

    infrastructure as some of

    the factors which deter-

    mine entrepreneurship

    supply. The main issue

    now is how to augment

    the supply of globally

    competitive entrepren-urs. Probably, the answer

    lies in the education system. One would be wiser by

    introducing entrepreneurship in the education system

    itself and come out of the Macaulay hangover. A

    conducive policy framework that fosters emergence

    and growth of entrepreneurship should be made.

    Finance, one of the most critical factors for fostering

    entrepreneurial supply, will have to be made accessible.

    The emergence of venture capital in India would surely

    go a long way in nurturing entrepreneurship. New

    ideas will have to be encouraged even if they look

    somewhat crazy. These are the likely ideas that have

    potential to revolutionize the world. They would need

    both policy and financial support. They would need

    angels (investors) and they would need venture

    capitalists. It is a challenge before the financial sector.

    If we do not respond proactively now, it could be never.

    We may get relegated to a country that produces drones

    or at best Fabians. Let us help the emergence and

    growth of innovators.

    I M PandeyI M PandeyI M PandeyI M PandeyI M Pandey:Both Dr Nair and Dr Awasthi have brought

    out the importance of government in the development

    of entrepreneurship. We may go into the debate about

    the role of government and then whether we had real

    entrepreneurships or not in this country. Some argue

    that India never had a dearth of entrepreneurs; the

    Indian government, particularly after Independence,

    has done a good job of supporting entrepreneurship;

    and a number of excellent enterprises have been created

    that have helped in wealth creation. A number of entre-

    preneurs became rich as they worked hard. Why is our

    economic development still so slow? For example, let

    us compare ourselves with a country like Japan. In

    spite of the disastrous

    effect of World War II,

    Japan reconstructed itself

    and grew fast and becamean economic power. Why

    are we taking so long to

    grow? Can t we learn

    from the experiences of

    Japan and the West ern

    countries and reduce the

    learning curve and the

    time cycle of achieving

    growth? We need to look

    at some of those factors

    which are impeding en-trepreneurship, enterprise development, and economic

    growth in this country. Let us give its due to the

    government or if you want to criticize, let us criticize

    it. But now, things are changing; there are people in the

    government and bureaucracy who think differently.

    What policy initiatives are needed to leverage these

    changes?

    We now have yet another entrepreneur to share

    his views with us. I introduce Mr Kaushal Mehta to

    you. Mr Mehta is the CEO of Motif (India) based atAhmedabad. He has MS in Electrical Engineering and

    an MBA degree from the US.

    Kaushal Mehta:Kaushal Mehta:Kaushal Mehta:Kaushal Mehta:Kaushal Mehta: One global rule that any country

    should follow is that the government should not be in

    business. It is the avenue of entrepreneurs. I am

    definitely of the opinion that entrepreneurship in our

    country is inherent and massive in scale and is second

    to none on this planet. In fact, when we go out on the

    Why is our economic development stillso slow? For example, let us compare

    ourselves with a country like Japan. Inspite of the disastrous effect of WorldWar II, Japan reconstructed itself andgrew fast and became an economicpower. Why are we taking so long togrow? Cant we learn from theexperiences of Japan and the Westerncountries and reduce the learning curveand the time cycle of achieving growth?

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    streets of Ahmedabad versus Silicon Valley, we see

    entrepreneurship in all its forms. The Silicon Valley is

    a hot bed of successful start-ups. There are very few

    people originally from Silicon Valley. Everyone comes

    here from India, China, Pakistan or some other place.

    The very same Indians go from India to the Silicon

    Valley and become successful entrepreneurs. They have

    the same academic, social, and cultural background.What matters is the infrastructure that exists in a

    particular environment. HP and Intel are the forefathers

    of Silicon Valley. Many of these companies had spin-

    off companies started by managers who, after working

    for many years, left to start another company. That is

    how the engine of growth started. The value venture

    capitalist can add is that he can suggest a bank, refer

    legal attorneys who provide legal services for all their

    investee companies, etc.

    I disagree with the notion that every new company

    means a new idea (there is a difference between a new

    idea and a new company). For example, Microsoft has

    four product lines. The windows

    operating system is a remarkable

    innovation but MSN is an ISP kind

    of a player. The company did not

    invent that, it imitated me too.

    We look at innovation; there is the

    new product line, the X-box, which

    is a game machine. First it was

    Nintendo, then Sega, then Sony,and then Microsoft. Each of the

    newer businesses is now two

    billion dollar revenue stream for

    Microsoft. At least two out of four

    are me-tooproducts. So who says that you have to

    have a new idea/product to start a new company?

    After working for seven years in the Silicon Valley,

    I had some great ideas too. I thought that my food bills

    are taken care of so I should experiment for two or

    three years. For an investor, a person having some

    experience in an industry is a factor to be looked into.

    I would define an entrepreneur as someone who can

    find a need in the market, provide a service, and make

    money. But to make it really rampant you have to have

    individuals who have some kind of exposure.

    Take the example of Mr Narayana Murthy. Before

    Infosys, he started his career at IIM, Ahmedabad as a

    Systems Administrator. So people spend time working

    elsewhere before they venture out to start a company

    of their own. I am not saying that a 19-year kid with a

    bright idea cannot start a company. But the investors

    do look at the experience of a person in a particular

    industry.

    The investors also look at how much of his own

    money the entrepreneur is willing to invest. The Silicon

    Valley in the US is instrumental in wealth creation.

    Everyone there has stock options. This is one thing wehave followed at Motif. Everyone, including the office

    boys, is a stock option holder. The idea is whenever

    Motif has an exit, there would be wealth creation.

    Amongst the few hundred employees we have, even if

    five want to start their own company, the success of

    those five new Motif entrepreneurs would be the

    measure of our success. That is how a chain reaction is

    started.

    What is the value of venture capitalists to

    entrepreneurs? There were so many areas in which I

    thought I could have never pulled it off without the

    active support of my venture capitalist. For me, this is

    my first company, but for the

    venture capitalists who have been

    investing in companies for more

    than 40 years they had been

    there, done that before. They

    know the processes like setting up

    a company, contract negotiations

    with customers, infrastructure,

    etc. It took Infosys ten years toreach where they are now. The

    company was worth nine crore

    rupees in 1982 and Rs 900 crore in

    1992. So, for ten years, there were

    talks about the founders thinking whether they should

    continue or not. The point here is that there are certain

    value additions that our investors or venture capitalists

    give us.

    For instance, when we learnt that our very first

    customer, Priceline Webhouse, which sold groceries

    online, was closing down. We heard on CNBC that the

    company had closed down and we were about to hire

    200 employees for them. The first one to call me was

    one of my venture capitalists who told me not to worry

    as these things will happen. That is where you have

    the comfort level that these people are going to stand

    behind you in times of cris is , because they have

    invested in the individual, not just the business plan.

    They told me You think we look at the business plans

    I would define an entre-preneur as someone who canfind a need in the market,provide a service, and makemoney. But to make it really

    rampant you have to haveindividuals who have somekind of exposure.

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    and ROI? We first look at the individual. Can we trust

    this person, can we work with this person? I had e-

    mailed to my venture capitalist a financial report of

    about 16 pages. Within 30 seconds he said that item

    four on the third page regarding depreciation amount

    did not seem to be right. That is the level of experience

    he has when he looks at numbers. Whatever the

    entrepreneur assumes as cost is always underestimatedand whatever is assumed as revenue is overestimated.

    There was a talk about people returning to the

    country and some examples were given. Interestingly,

    I purchased a book for my son on Indian leaders and

    that included freedom fighters. On reading that book,

    I realized that 80 to 85 per cent of the leaders, who had

    actually gone out of India, more likely to Cambridge

    or Oxford, experienced what independence meant and

    came back to India and told the British to leave the

    country. So I fully agree that sometimes outside ex-

    posure is necessary.

    I M Pandey:I M Pandey:I M Pandey:I M Pandey:I M Pandey: Contribution of entrepreneurship in India

    is tremendous when you go by some of the statistics

    like about 40 per cent contribution to GDP and

    employment generation, etc. For example, just four to

    five years ago, our exports were quite small. They have

    grown tremendously during last seven or eight years

    to US$13.5 billion. Today

    half of that is being

    contributed by IT industry.

    It is a matter of pride andachievement. However,

    when you see longitudi-

    nally, we do find that there

    has been tremendous

    progress in the IT sector.

    But let us face hard facts.

    What we export as far as

    IT is concerned, is one per

    cent of the worlds total

    export of software and related services. It is one third

    of Microsofts revenues and the largest software

    company in India, viz., TCS, is half of the 25thof the

    software company in the US. We are still so small in

    spite of whatever growth has taken place in the IT

    sector. How do we accelerate pace of entrepreneurship

    in India?

    I now invite Mr Vishnu Varshney to speak and

    throw light on the interface between entrepreneurship

    and venture capital. Mr Varshney has an MBA from

    the US. He is the CEO, Gujarat Venture Finance Limited

    (GVFL) and is amongst the first venture capitalists in

    this country. He has significant contribution in

    developing venture capital in India.

    VVVVVishnu Vishnu Vishnu Vishnu Vishnu Varshneyarshneyarshneyarshneyarshney: Any entrepreneur contributes to

    the society in which he lives. Entrepreneurship can be

    divided into three different eras. One was the pre-British era, where there were lots of entrepreneurs and

    artisans in various sectors. All these artisans were

    outstanding and famous throughout the world. There

    were merchants from Gujarat and Kerala travelling all

    over to East Africa and other countries. In my

    childhood, I had read that agriculture is number one,

    business is number two, and working for somebody

    else is the worst; it is next only to begging. So, in India,

    our ethos has always been entrepreneurial. It is part of

    our culture. When the British started establishing

    themselves here, entrepreneurship flourished. But it

    flourished only in those areas which were not

    competing with their own industry in Europe. The East

    India Company was founded to exploit this country.

    There were about a hundred textile mills in India and

    the oldest one started in 1860. The jute industry of

    Bengal is more than 150 years old. There were other

    industries also but the

    British allowed only jute

    and cotton industries to

    grow. The US capitalismstarted after they achi-

    eved independence. In

    India, we started properly

    after 1947 or 1950 to be

    precise.

    The difference bet-

    ween China and India is

    this: Chinese are better

    entrepreneurs because

    they love money more than anything. In India, we are

    told that if you are rich, you are a baniyawhich issynonymous to being bad. This happened because

    during the colonial rule, government jobs were

    considered as securities. Except for Gujaratis and

    Marwaris, every Indian felt secure in a government

    job. Lord Macaulay created an education system which

    was a major impediment to our innovative process.

    India could not create innovators or inventors as there

    has been a tremendous conditioning of Indian minds

    What we export as far as IT is concernedis one per cent of the worlds total

    export of software and related services.It is one third of Microsofts revenues,and the largest software company inIndia, viz., TCS, is half of the 25thof thesoftware company in the US. We are stillso small in spite of whatever growthhas taken place in the IT sector.

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    in the past 150 years. People have become risk-averse.

    Besides, social factors also impeded entrepreneurial

    development. People, even today, think that taking up

    a job is much better than taking a risk and starting

    your own venture. If you take up a job after college,

    you will soon have a comfortable existence. You go to

    work in the morning, come back late, you work very

    hard and help build up a company, but for somebodyelse. You gain no gratification, except your ration-

    alization that you worked for such and such a company.

    This kind of a mindset has to change. Families also

    play a very important role. Even families are risk-

    averse. You have to have an independent thinking, you

    should really have a passion and commitment to start

    your own business and be on your own. Once you fall

    into the comfortable existencetrap, you will never

    be able to get out of the cycle. The other scenario could

    be that you work for four to five years and then start

    your own venture. This re-

    quires a lot of commitment

    and courage to leave the pre-

    sent job. As time passes by the

    risk-taking capacity goes

    down.

    The cultural issue is that

    failure of any kind is con-

    sidered a stigma. Anyone who

    declares bankruptcy is ostra-

    cized. After Independence,the government, in a socia-

    listic pattern, associated itself

    with entrepreneurship. But

    the bureaucrats became very possessive and did not

    want to lose their control on businesses. In 1951, the

    Government of India created State Finance Corpora-

    tion Act and money was given at a subsidized rate.

    But we have also adopted a culture of not paying back

    and not being answerable and accountable because of

    a poor legal system and corrupt institutions.

    I would also like to comment on the role venturecapitalists have played in developing and funding new

    ventures. Venture capitalists have lost a lot of money

    during the recession and there has been no regulatory

    support. In fact, this is the only country where venture

    capital is regulated. In the US, it is not bound by rules

    and there are no guidelines. I struggled for ten years to

    get the regulations in India streamlined. Ideally, there

    should be no regulator. The venture capital industry in

    this country, which was worth two billion dollars about

    two years back, is now worth 500 million dollars. The

    total number of companies supported by venture capital

    is more than 2,000. We have been unfortunate in that the

    venture capital movement started only in 1985-86.

    In the US, there are more than 1,200 venture

    capitalists. The mission statement of many of the

    venture capitalists is to build businesses and not justget rewards. When you build businesses, you

    automatically get rewards. Venture capitalists are now

    playing safe. They are investing in companies which

    are already well established and are moving away from

    providing seed capital to start-ups. The motive is purely

    commercial. Very few have the purpose of building

    businesses and this approach is not right. It is an

    anomalous situation in this country that the venture

    capital industry, which was started at the initiative of

    the Government of India, is declining due to govern-

    ment apathy and indiffe-

    rence.

    How can we make ven-

    ture capitalistsrole in entre-

    preneurship more effective?

    We should follow the Israel

    model. In Israel and in the

    US, a law was enacted as per

    which the federal govern-

    ment refinanced all the

    venture capitalists. Of coursethere were bankruptcies. But

    what was the percentage?

    Even if 20 per cent of the

    companies go bankrupt and 20 per cent are frauds,

    we will still end up making money. So, the government

    should come forward to fund such companies. And

    funds need to be better utilized. There is a Rs 10 billion

    fund lying idle with the Department of Science and

    Technology which is supposed to be disbursed among

    innovative, technology-oriented companies. In Israel,

    there are a large number of venture capitalists that arefunded by the government to promote innovation and

    technology. Private investors question the wisdom of

    investing in a technology-oriented, small start-up

    because of the risk involved and lack of incentive. The

    thinking is that in all likelihood, the company is going

    to fail. A private investor will never invest in such a

    company. It is the government, which should take the

    initiative and it should follow the Israeli model. Funds

    Venture capitalists are now play-ing safe. They are investing in com-panies which are already wellestablished and are moving awayfrom providing seed capital tostart-ups. The motive is purelycommercial. Very few have the

    purpose of building businessesand this approach is not right.

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    should be disbursed through such agencies as SIDBI,

    which in turn, give money to the small, regional funding

    agencies. Venture capital business is a localized

    business. Based in Ahmedabad, I think it is not wise on

    my part to make an investment in Chennai because

    monitoring and nurturing becomes very difficult. We

    have to create regional vehicles through which money

    can be disbursed.When you give government money to companies,

    do not hold them accountable for losing it, if it has

    been lost honestly. We have to accept that venture

    capital money will be lost. Only 30 per cent of the

    companies become successful and provide returns even

    in the US and Western countries. In India, only 20 per

    cent companies will do so. The government has to take

    the initiative for another ten years to promote

    innovation and support venture capitalists in this

    country. Hopefully, by then, the industry would have

    matured.

    The entire enterprise culture

    of US is based on venture capital.

    I t never had any subsidized

    interest rate or term lending

    institutions like GIIC, GSFC,

    UPFC, etc. Entrepreneurs have to

    go to venture capitalists. Venture

    capitalists evaluate their com-

    panies on their merits and they are

    ready to write the amounts off ifthe company fails. But they also

    have the backing under SBIC. In

    India, insurance companies and pension funds are the

    highest contributors to venture capitalists. Indian

    entrepreneurs are highly individualistic and are very

    bad team leaders. They cannot form a team. They are

    very secretive about their work. They would promise

    me that I will get ten times of my investment but if I ask

    them for details of the complete process, they would

    refuse as they are scared that I will reveal the technology

    to a third party.

    Another issue that I would like to highlight here is

    that despite the fact that we talk about very high ideals,

    we have lost our ethos. The value system has

    deteriorated because of a weak legal system. We have

    a very inefficient legal system that does not inspire

    confidence of outside venture capitalists. Why is

    Foreign Direct Investment (FDI) lower in this country

    than China? It is because we have a very time-

    consuming, corrupt legal system. If a lawyer from my

    side gets better fees from my opponent, he may start

    defending him. In civil suits, it takes several years for

    a case to come on board and then for hearing. So people

    are not interested in following the legal course due to

    the time consumed and the high cost. People pursue

    short-term goals. The quick-rich mentality is really

    spreading very fast. There are some exceptions though.As a venture capitalist, I have helped many entrepre-

    neurs who have made very successful companies

    through their honesty and hard work.

    I M PandeyI M PandeyI M PandeyI M PandeyI M Pandey: Thanks Mr Varshney. The question is:

    how do we leverage our advantages? Dr Nair and Mr

    Varshney have raised very interesting issues. They

    talked about our higher education system and its

    strength. If we have one-third of the scientific and

    engineering talent in this country, are we able to harness

    it optimally? All of us have the data what is actually

    happening! Of course, Mr. Varshney brought out very

    clearly the issue of legal system

    that hinders development and

    financing of enterprises. There-

    fore, we need to know what do

    we do? Do we have enough incen-

    tives to innovate in this country?

    The role of bureaucracy has been

    directly or indirectly questioned.

    It creates more problems rather

    than playing a facilitating role.How do we change the mindsets?

    What is the governments role? If

    you say government did a good job or that it did badly

    in certain areas, what do you expect the government to

    do now if you want to develop entrepreneurship?

    In the context of venture capital, Mr Varshney

    mentioned that venture capital contributes towards

    the development of entrepreneurship. What kind of

    risks are involved in financing new enterprises, par-

    ticularly in high-tech where the risk is high? Venture

    capitalists make money in 20 per cent of the enterprisesand the remaining fail. Are there incentives for venture

    capitalists to continue financing high-risk enterprises?

    Isnt that the venture capitalists have to perhaps play

    a far greater role in developing high-tech enterprises

    in India? Our research of high-tech enterprises in India

    and other countries reveals that the entrepreneurs look

    for more than financial support from venture capita-

    lists. The high-tech entrepreneurs would like venture

    Do we have enough incen-tives to innovate in thiscountry? The role of bureau-cracy has been directly orindirectly questioned. Itcreates more problemsrather than playing a facili-tating role.

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    capitalists to help them in building their image; to

    provide them flexibility in raising funds, particularly

    when they reach the growth phase; to identify good

    people to work in their organizations and influential

    persons to be members of their board; and to introduce

    them to the networks of customers, financial insti-

    tutions, consultants, poli-

    cy makers, etc. Entrepre-neurs certainly do need

    initial financing and nur-

    turing; they do want ven-

    ture capitalists help in

    IPOs, but, later on, more

    important for them is the

    flexibility of financing and

    networking. They want

    venture capitalists to intro-

    duce them to a large vari-

    ety of financing avenues

    and facilitate raising of

    finance from various sour-

    ces. They want help in re-

    cruiting good and vigorous people. They have ideas,

    but they are not known. They want venture capitalists

    to make them known to those who matter for the growth

    of their enterprises. Hence, for developing the pace of

    entrepreneurship, we need to develop a vibrant venture

    capital in India which is capable of not only providing

    finance but also providing help in management andstrategic thinking of entrepreneurs.

    Edi to rEd i to rEd i to rEd i to rEd i to rs Not es Not es Not es Not es Not e:::::We are also including here the written

    comments of Mr Rakesh Rewari and Professor K

    Ramachandran on the topic of Entrepreneurship and

    Venture Capital. Mr Rakesh Rewari is a post-graduate

    in management from Jamanalal Bajaj Institute and is

    currently the CEO of SIDBI Venture Capital Limited

    (SVCL). Professor K Ramachandran has a Ph. D. in

    Entrepreneurship from Cranfield University, UK. He

    has taught at Indian Institute of Management,

    Ahmedabad and is currently Professor in Entrepre-neurship and Strategy, Indian School of Business,

    Hyderabad.

    Rakesh RewariRakesh RewariRakesh RewariRakesh RewariRakesh Rewari:Entrepreneurship is linked to risk-

    taking and finding innovative ways of doing business.

    Innovation can be in any field and need not be restricted

    to technology. Growth is closely linked to entrepre-

    neurship and any successful case results in better

    products, improved ways of doing business, and

    employment generation. Success stories encourage

    greater entrepreneurship. The role of entrepreneurs

    in making the Indian software industry global has

    played a major role in economic development in India.

    The increase in professionals willing to take a risk

    and become entrepreneurs has been a positive

    development. The break-

    ing down of trade barriersand benchmarking com-

    panies at a global level are

    positive signs for deve-

    loping entrepreneurship.

    The change in mindset to

    set up professional com-

    panies, observe global

    markets, benchmark com-

    panies with international

    standards, and profit

    sharing with manage-

    ment team have contri-

    buted to the development

    of entrepreneurship. The

    system needs to accept that failures will occur and are

    closely linked to entrepreneurship and risk-taking.

    The success stories of Silicon Valley and Israel are

    examples of how venture capital has fuelled the growth

    of entrepreneurship. Entrepreneurship requires risk-

    taking and financing such enterprises, which may

    result in failure. This can only be done by venturecapital. Entrepreneurship may develop without

    venture capital in micro level projects. In such situa-

    tions, venture capital is needed to scale up growth.

    Venture capital has played a major role in

    developing entrepreneurship in India by building up

    professional companies which compete globally. It has

    made smart money available for projects which cannot

    be funded by conventional methods.

    The quality of entrepreneurs has improved

    considerably in the last decade. Entrepreneurs have

    the motivation to compete globally and the necessaryattributes to build successful companies. There is a

    need to provide considerable level of handholding to

    build up such companies in India particularly at the

    seed stage.

    We need a critical mass of venture capital funds

    looking at early state, start-ups, and incubation

    projects. This needs to be supplemented by angel

    funding. The global models of private/public

    The high-tech entrepreneurs would likeventure capitalists to help them in buil-ding their image; to provide themflexibility in raising funds, particularlywhen they reach growth phase; toidentify good people to work in theirorganizations and influential personsto be members of their board; and tointroduce them to the networks of

    customers, financial institutions, con-sultants, policy makers, etc.

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    partnerships like the SBIC

    model needs to be replicated

    in India. This will increase the

    number of entrepreneurs

    being financed at the early

    stage. The role of venture

    capital in developing entre-

    preneurship will evolve oncewe have the critical mass avai-

    lable in India. We need to

    reach the level of venture

    capital being a partner with the entrepreneur in the

    enterprise. This can be achieved only if we have the

    above framework in place.

    K RamachandranK RamachandranK RamachandranK RamachandranK Ramachandran:Venture capital has played a pivotal

    role in breaking the myth that entrepreneurs are not

    born, but can be created, a new paradigm for the first

    generation high-tech entrepreneurs to draw confidencefrom. The IT driven boom in industrialization in India

    in recent years and the resultant wealth creation has

    given further fillip to the growth of entrepreneurship

    and venture capital industry, each supporting the other.

    Incidentally, we have been having risk capital support

    for private sector initiatives in economic development

    as I M Pandeys research (Venture Capital: TheIndian

    Experience: New Delhi: Prentice Hall of India, 1996)

    suggests, most of it coming from family and/or some

    public institutional sources.

    The spurt in the growth of venture capital industry

    and high-end entrepreneurship is a part of the growth

    phenomenon in the small-scale sector that we have

    been witnessing in India over the years. The small scale

    sector has grown at rapid rates in terms of numbers,

    turnover, and employment since long, disregarding

    major changes in the techno-economic environments

    at different points in time. The wide spectrum of

    activities that cover small enterprise sector has f irms

    with different combinations of technology and financial

    intensities. Traditionally, venture capitalists supportventures with potential for high growth but with

    perceived high risk, and technological and financial

    intensity. Such consistent growth of the small enterprise

    sector is a reflection of the inherent supply of entre-

    preneurial pool available in India. It is also a reflection

    of the potential to have high quality entrepreneurs once

    the facilitating environment turns more friendly and

    networked.

    A large number of

    factors have contributed to

    this growth: The key to any

    entrepreneurial success is an

    attractive opportunity that

    provides for decent returns

    and growth possibilities. The

    growth in the IT sector,particularly after the arrival

    of the Internet in the second

    half of the 90s, is a mani-

    festation of the role of market attractiveness in

    generating entrepreneurial activities. Since the role of

    a product/service is to offer solutions to customers

    problems, a key quality of a good entrepreneur is to

    identify areas where the existing products and services

    that offer solutions to customer problems are

    inadequate. Often, this is not articulated but an entre-

    preneur spots them. New frameworks and methodo-

    logies now exist to assess market attractiveness of a

    new product (Ramachandran, K How to Spot Winning

    Opportunities , New Delhi: Tata McGraw Hill,

    Forthcoming).

    The phenomenal growth in the services sector in

    recent years is a reflection of the latent need that exists

    among customers to have better solutions to their

    problems, particularly in hospitality, travel, tourism,

    and healthcare industries. On the same lines is the

    growth in IT-enabled services sector that is beingexperienced now, reflecting possibilities of taking

    advantage of the potential of the Internet to save costs

    through outsourcing; this has caught the attention of

    venture capitalists in a big way. This is also a reflection

    of the current trend among venture capitalists to move

    away from high-risk investment while focusing on high

    market returns. Whether this is because of the

    dominance of bankers and financial experts in the

    venture capital industry now is an intriguing question.

    In the Indian context, formation of venture capital

    companies such as ICICI Venture (originally calledTDICI) and GVFL (Gujarat Venture Finance Limited)

    in the 1980s created the driving force to push up high-

    tech entrepreneurship in India. The 90s saw awareness

    about venture capital growing multi-fold, particularly

    in the latter half, when more people started seeking its

    support, which led to a spiraling growth in the venture

    capital industry in the country. Simultaneously, the

    government removed many of the hurdles that existed

    Entrepreneurs in India have themotivation to compete globallyand have the necessary attributesto build successful companies.There is a need to provide consi-derable level of hand-holding to

    build up such companies in Indiaparticularly at the seed stage.

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    in the regulatory environment that prevented flow of

    overseas funds into the venture capital pool. The net

    result was multi-fold growth in the size of the industry,

    with several new venture capital funds from India and

    abroad springing up within a short period of time.

    Unfortunately, the year 1999-2000 saw this industry

    going on an over-drive when the entire industry

    competed to find and invest in any firm with a dotcomtail added to its name. The implications of these are

    elaborated later. However, a major gain out of this

    process was the widespread awareness that it created

    about the attractiveness of choosing entrepreneurship

    as a career option for highly qualified and competent

    individuals.

    While venture capital facilitates the birth of a new

    entrepreneurial baby, it is the availability of appropriate

    quality infrastructure that provides the walkersfor

    it to climb up and grow. In-

    dustrial estates as a concept

    provided the vehicle for

    rapid start up for a number

    of entrepreneurs who other-

    wise would have found the

    journey tough. Indeed, in-

    dustrial estates were set up

    indiscriminately in many

    places, with the hope that

    entrepreneurs would flock

    there. This assumption pro-ved wrong in many cases;

    one of the problems with

    this strategy was over-em-

    phasis on economic infrastructure without caring for

    social infrastructure. Industrial estates flourished in

    places which were otherwise attractive but lacked both

    economic and social infrastructure. Again, IT is the

    best case to illustrate. The key attributes of economic

    infrastructure for IT industry are high quality Internet

    connectivity, dust-free cool work environment, and

    commuting facilities. The software technology parkscreated both in the private and public sectors have

    facilitated the formation of a number of IT companies

    in several cities. The reason for the growth of IT

    particularly in Bangalore (the same strategy is being

    followed by Andhra Pradesh) is not only because it

    provides world-class economic infrastructure but also

    because of its attractiveness as a place to live and relax.

    We can notice a similar trend towards synergizing

    economic and social infrastructure for promoting

    biotech enterprises, which is another industry that is

    attracting a lot of venture capitalistsattention now.

    The 1980s saw a major initiative driven by the

    government and its industrial development agencies

    (IDBI and SIDBI in particular) to promote entrepre-

    neurship across the country. Although it did not focus

    on high technology, it created widespread awareness ofwhat entrepreneurship is and the process involved in

    creating business ventures. Despite its weaknesses, it

    had a salutary effect, and entrepreneurship was no longer

    considered taboo by the time we reached 1990s. In some

    ways, the entrepreneurship development programmes

    of those days provided the right impetus for a take-off

    of an entrepreneurship culture in India. This was

    supplemented by focused initiatives made by several

    other agencies. For instance, the Department of Science

    and Technologys National

    Science and Technology

    Entrepreneurship Develop-

    ment Board (NSTEDB)

    promoted the formation of

    entrepreneurship parks in

    technology institutions.

    NSTEDB did provide the

    technology flavour required

    for growing high-tech entre-

    preneurship in India and, in

    turn, the venture capitalindustry. These positive fac-

    tors have to be considered

    after factoring in the impact

    of a number of hindering variables, some of which are

    mentioned below:

    The term entrepreneur has always been as-

    sociated with a number of indicative adjectives such

    as cheating, unscrupulousness, greed, opportunism,

    and selfishness. Making money that too through

    business, was always looked down upon by most of

    the Indian society. As a result, entrepreneurship wasnever considered a serious career option for most bright

    and capable people. It was considered as an option for

    otherwise unemployable people. We have travelled a

    long way from there, but there are still many among us

    who believe that entrepreneurship is a gifted quality

    that too for a few people belonging to select com-

    munities. The venture capital industry has immensely

    contributed in smashing this myth by shifting the

    Entrepreneurship was never consi-dered a serious career option for most

    bright and capable people. It wasconsidered as an option for otherwiseunemployable people. We have tra-velled a long way from there but thereare still many among us who believethat entrepreneurship is a gifted

    quality that too for a few peoplebelonging to select communities.

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    emphasis from mere financial resources to intellectual

    capital as a critical success variable for business.

    Controls hamper natural growth. This is true with

    governments too. In its anxiety to preserve and

    channelize resources in the most efficient and equitable

    way, the post-Independence governments in India

    relied heavily on controls while encouraging

    industrialization. Unfortunately, most of these controlsbe ca me hu rd le s to free flo win g en trep re ne ur ia l

    activities. The Licence Raj played the spoilsport for

    many budding entrepreneurs. It is only in recent years

    that we have seen signs of any movement from this

    position towards a more open approach based on trust.

    The role of a facilitating environment is particularly

    important for a society, which is largely anti-

    entrepreneurial. The rapid growth in IT entrepre-

    neurship is often attributed to the absence of govern-

    ment interference in it.

    Finance being one of the limiting factors of

    entrepreneurial opportunities, banking institutions

    have played a major role in the process of creating

    entrepreneurship in India. Although banks have

    provided both long-term and working capital to firms,

    their capabilities in assessing entrepreneurial needs

    and responding equally fast have been questionable.

    Several studies (Morris, et al; Overcoming Constraints

    to the Growth and Transformation of Small Firms, New

    Delhi: Oxford University Press, 2001) have underlined

    the need for banks to follow a flexible strategy whileservicing entrepreneurs. In some sense, this lack of

    sensitivity is a reflection of the traditional conservatism

    of banks, but also a lack of capabilities in adequate

    measures to understand and respond to the needs of

    entrepreneurs. This is where venture capitalists score.

    In other words, we have been living with an anti-

    entrepreneurial culture and an institutional network

    that have not been sufficiently proactive to compensate

    for the cultural shortcomings and pull the entre-

    preneurial talents hidden behind.

    It is against this background that we have to analysethe role of venture capital in the development of

    entrepreneurship in India. Some of the key attributes

    of a good venture capitalist are his/her own entre-

    preneurial mind-set and willingness to travel with the

    entrepreneur not only as a financier but also as a mentor.

    This is particularly important for developing entre-

    preneurship because of the global average of about 80

    per cent start-ups failing in the initial few years. Succe-

    ssful venture capitalists have always played this dual

    role effectively. In fact, such grooming is part of esta-

    blished family businesses all over the world, where the

    entrepreneur and the mentor belong to the same family.

    Venture capitalists have facilitated technology

    intensification in the economy. Often, it is a paradox

    that people who have money do not have technical

    and managerial expertise and vice-versa. Venturecapitalists have to plug this hole by offering funds and

    other inputs to technology-savvy entrepreneurs who

    otherwise do not have much of capital to spare. Many

    of the successful high-tech firms in India have been set

    up with venture capital support. My own study

    (Management Strategies of Venture Capital Funded

    Firms, Jo urna l of En treprene ursh ip, June 2001) of

    companies funded by ICICI Venture and GVFL have

    shown that but for the support provided by these

    venture capitalists, many of the successful firms that

    we see today may not have been born or at least would

    not be where they are now.

    However, it is dangerous to assume that entre-

    preneurship would not develop without venture

    capital support. In some ways it depends on the way

    venture capital is defined. Not all the people with great

    ideas go to venture capitalists nor all ideas with great

    potential attract support from them.

    The major contribution of venture capital in India

    has been building confidence among youngsters that

    they can do it. Both venture capitalists and youngentrepreneurs, that too with a strong technology and

    management background, very often speak the same

    language and share the same passion. This has

    facilitated the process of creating trust between these

    groups much faster.

    Unfortunately, the talent pool in the venture

    capitalists is not very rich in India. Venture capitalists

    in the country do not have the right mix of capabilities

    to be called a venture capitalist. Most of them have

    background in finance and not in enterprise

    management. Several of the seniorexecutives hardlyhave any industrial experience to count. Experience

    of starting and running enterprises during the dotcom

    era has to be taken with a pinch of salt as it is an

    aberration and not a normal phenomenon. The mad

    rush to invest during the dotcom days has to be seen in

    this backdrop.

    There should be concerted efforts to build

    entrepreneurial capabilities in venture capitalists. They

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    should be able to build entrepreneurship and provide

    the mentoring support. This requires wide experience

    of handling a variety of situations. There should also

    be a dialogue among entrepreneurs, technology R&D

    laboratories, and venture capitalists. At present, all

    these three groups of high value-added growth operate

    independently. Harnessing of the energies around

    technology, finance, and entrepreneurship can unleashthe growth process immensely.

    This may be a process of evolution of the industry

    because it is impossible to get all the capabilities in

    place before we embark on the journey. We need more

    angels who may or may not bring capital to the table

    but who would provide high quality mentoring inputs

    that are scarce now. This angel pool of managerial and

    entrepreneurial expertise blended with high quality

    project finance and capabilities of venture capitalists

    can be very useful for the next phase of growth of

    venture capital industry in India.

    My own interactions with entrepreneurs and

    venture capitalists and research in this area point tothe need to have platforms to share experiences and

    learn from each other. Indeed, the current flux should

    lead to a state of stability when prudence is expected

    to prevail and high quality entrepreneurs will grow

    with the support of venture capitalists.