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    Introduction to ISO 14001, Global

    Environmental Issues, MEAs and

    Legislation

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    What is ISO?

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    What is ISO?

    International Organization for

    Standardization

    Network of the national standards

    institutes of 160 + countries

    One member per country

    Central Secretariat in Geneva, Switzerland

    Non-governmental organization

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    What is ISO?

    ISO occupies a special position between the

    public and private sectors. This is because, on

    the one hand, many of its member institutes

    are part of the governmental structure of theircountries, or are mandated by their

    government. On the other hand, other

    members have their roots uniquely in the

    private sector, having been set up by national

    partnerships of industry associations.

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    What is ISO?

    Therefore, ISO is able to act as a bridgingorganization in which a consensus can bereached on solutions that meet both the

    requirements of business and the broaderneeds of society, such as the needs ofstakeholder groups like consumers and users.

    Develops only those standards required by the

    market More than 18000 standards developed so far

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    Related Standards

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    What is ISO 14000?

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    ISO 14000

    A family of standards structured by the ISOthat address various aspects ofenvironmental management. First

    standards published in 1996. The series is made up of documents related

    to EMS (i.e., ISO 14001 and ISO 14004) anddocuments related to environmentalmanagement tools (i.e., all other ISO 14000series documents).

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    Other standards of the ISO

    14000 family

    ISO 14015: Environmental assessment of

    sites and organizations

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    Other standards of the ISO

    14000 family

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    Other standards of the ISO

    14000 family

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    Other standards of the ISO

    14000 family

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    Other standards of the ISO

    14000 family

    ISO 14020: Environmental Labels and

    Declarations related

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    Environmental Declarations

    Nokia : Planet ke rakhwale

    Nerolac : Low VOC

    Lead free paints from Asian Paints

    Pepsi: Water Positive

    Reliance EnergyUse of flyash for brick

    making in their premises at Dahanu Plant

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    Environmental Labels

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    Other standards of the ISO

    14000 family

    ISO 14031: Environmental performance

    evaluation related

    ISO 14040: Life Cycle Assessment related

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    Other standards of the ISO

    14000 family

    ISO 14050: Environmental Management:

    Vocabulary

    ISO 14060: Environmental Aspects in

    product standards

    ISO 14064 and 65: GHG related

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    Standards of the ISO in draft

    stage

    ISO 14006: Guidelines on eco-design

    ISO 14051: Material flow cost accounting

    ISO 14045: Eco-efficiency assessment ISO 14026: Integrating environment aspects

    into product design

    ISO 14066: Green house gas competencyrequirement

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    Objectives of ISO 14000

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    Objectives of ISO 14000

    To provide a framework for an overall strategicapproach to an organization's environmentalpolicy, plans and actions.

    To help an organization of any size or type to

    control the impact of its activities, productsand services on the environment.

    To enable a structured approach to settingenvironmental objectives and targets, to

    achieving them and to demonstrating thatthey have been achieved.

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    Objectives of ISO 14000

    To make environmental management aproactive exercise and show that a strategicapproach can bring higher return oninvestment in environment related measures.

    To establish a common approach toenvironmental management systems that isinternationally recognized, leading to

    improved environmental protection andreducing barriers to international trade.

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    Driving Forces for SelfRegulation

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    Driving Forces for Self

    Regulation International agreements

    Increasing Competition

    Green Consumerism

    Public Pressures Resource optimization

    Stricter environmental laws and regulations

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    Management of Environment

    Sustainable development

    Meeting the needs of the present generation

    without compromising the ability of future

    generations to meet their own needs

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    Management of Environment

    Definition of Environment

    The surroundings in which an organizationoperates including air, water, land, natural

    resources, flora, fauna, humans and theirinterrelation

    "environment" includes water, air and landand the inter- relationship which exists among

    and between water, air and land, and humanbeings, other living creatures, plants, micro-organism and property

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    Management of Environment

    Global Environmental issues

    Global warming

    Ozone depletion

    Disappearance of tropical forests

    Dwindling varieties of wildlife

    Marine Pollution

    Transboundary movement of Hazardous Waste

    Desertification

    Acid Rain

    Environmental Pollution in economically developingcountries

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    Management of Environment

    Global warming

    Global warming is a process in which the surfacetemperature of the Earth rises because of the

    "greenhouse effect." The greenhouse effect is caused byan increase in greenhouse gases (carbon dioxide,methane, chlorofluorocarbons, etc.), which we produceas we go about our daily life.

    The results of global warming are predicted to be highersea levels, as the seawater expands from the heat, andharsh climatic changes. These changes are expected toexert a big effect on agriculture and ecosystems.

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    Management of Environment

    Ozone Layer Depletion

    Ozone is a natural gas that exists in large quantities in thestratosphere, which is one of the upper layers of the Earth'satmosphere. There, ozone works to protect life on earth by

    absorbing ultraviolet rays and other harmful rays from the sun. Thisozone layer is steadily being destroyed by chlorofluorocarbons,halons and other ozone-depleting substances in the atmosphere.

    As the ozone layer is destroyed, more harmful ultraviolet rays reachthe Earth's surface. This causes skin cancer, cataracts and otherhealth problems and may exert dangerous effects on plankton,agricultural products and all kinds of plants and animals.

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    Management of Environment

    Acid Rain

    Since the industrial revolution, we have been using large quantitiesof oil, coal and other fossil fuels. The combustion (burning) of fossilfuels generates large amounts of sulfur oxides and nitrogen oxides.

    Acid rain is rain (or mist) that has picked up these oxides, whichhave been released into the atmosphere, and deposits them on theground.

    In Europe and North America, acid rain and acidification of the soilis promoting the disappearance of forests and the deterioration ofhistorical ruins and other structures. The acidification of lakes andmarshes there is causing the extinction of certain fishes and havingother ill effects.

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    Management of Environment

    Disappearance of tropical forests

    Tropical forests are an important source of lumber. At the sametime, tropical forests serve the vital role of being wildlife habitatsand of absorbing and storing carbon dioxide, which is the main

    cause of global warming. It is estimated that about 1,540 hectaresof tropical forest disappear each year, because of large-scale, slash-and-burn agricultural practices and logging for commercialpurposes.

    The disappearance of tropical forests is raising concerns about thelarge-scale extinction of certain species of wild life, the destructionof ecosystems, and effects on global warming.

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    Management of Environment

    Dwindling variety of wildlife

    There are about 1.75 million species of wild lifeon this planet that have been verified

    scientifically. The actual number of species couldbe 10 million or maybe even more than 100million! But the destruction of wildlife habitatsby human activity and the indiscriminatecatching and killing of wildlife is causing a sharpdecline in the number of wild plants and animalson this planet. This trend is causing concernregarding the loss of precious gene pools andchanges in ecosystems.

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    Management of Environment

    Marine Pollution

    Pollution of the Earth's oceans and seas isgetting worse. Pollutants are flushed down riversand streams, and oil spills into the water whentankers and other ships collide and through off-shore drilling and other marine resourcedevelopment. This pollution exerts harmfuleffects on fish and birds, and the resultant "redtides" cause problems for fisheries.

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    Management of Environment

    Transboundary movement of Hazardous Waste

    Expanded human activity has brought with it an increasein the volume of waste generated. The cost for handling

    this waste has also skyrocketed. This has ledindustrialized nations to take some of their waste,including recyclable waste, to developing countries. Butthis waste also contains toxic substances. When thewaste is not properly treated, it pollutes the rivers,

    groundwater and soil of these economically developingcountries and becomes an international problem.

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    Management of Environment

    Desertification

    Desertification (the changing of productive land intobarren land) occurs for various reasons: When regions

    dry out because of a decrease in rainfall caused byclimatic changes; when land is over-cultivated,overgrazed or too many trees are taken for firewood,because of increasing populations in economicallydeveloping countries; when land is not given enoughtime to rest between plantings and becomes barren; and

    other reasons.Today, desertification effects about one-fourth of theEarth's land surface and about one-sixth of its humanpopulation (or 900 million people).

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    Management of Environment

    Environmental Pollution in developing countries

    In economically developing countries, transportation

    facilities, sewers, waste treatment facilities and otherparts of the basic infrastructure cannot keep pace withthe rapid increase in population and the tremendousinflux of people into cities. Also, anti-pollution measuresat factories and other places are often insufficient,

    resulting in a deterioration of the general hygiene and aworsening of air, water and other forms of pollution.

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    Management of Environment

    International Treaties/Conventions

    Stockholm Conference (1972)

    Montreal Protocol (1987)

    Basel Convention (1989)

    Rio Summit (1992)

    Kyoto Protocol (1997)

    Johannesburg Summit (2002)

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    Management of Environment

    Environmental Governance

    MOEF

    CPCB

    MPCB

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    Management of Environment

    National Environmental Policy

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    Management of Environment

    Environmental Legislation in India

    The Water (Prevention and Control ofPollution) Act, 1974 (1988)

    The Water (Prevention and Control ofPollution) Cess Act, 1977(1992, 2003)

    The Air (Prevention and Control of Pollution)Act, 1981 (1987)

    The Environment Protection Act, 1986 (1991)

    The Environment Protection Rules, 1986(1998,99,2001,02,03,04,06, .)

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    Management of Environment

    Coastal Regulation Zone (30 notifications)

    Delegation of powers (16 notifications)

    Eco-mark scheme (2 notifications)

    Eco-sensitive Zone (10 notifications) Environmental Clearance (1994, 2006)

    Environmental Labs (1 amendment)

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    Management of Environment

    Hazardous Substances Management

    The batteries (Management and Handling)Rules, 2001(2010)

    The Municipal Solid Waste (Management andHandling) Rules, 2000

    The Recycled Plastics Manufacture and UsageRules, 1999 (2003)

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    Management of Environment

    The Chemical Accidents (Emergency Planning,Preparedness and Response) Rules, 1996

    The Rules for Manufacture, Use, Import,

    Export and Storage of Hazardousmicroorganisms, genetically engineeredorganisms or cells (1989)

    MSIHC Rules, 1989 (2000)

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    Management of Environment

    The Hazardous Waste (Management andHandling) Rules, 1989 (2000, 2003, 2008,2009)

    The Bio-medical Waste (Management andHandling) Rules, 1998 (2003)

    Noise Pollution (Regulation and Control), 2000(2000, 2002)

    ODS (Regulation and Control) Rules, 2000 The E-Waste Rules (2011)

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    Management of Environment

    PLI Act, 1991 (1993) and rules (and 5notifications)

    The Prevention of Cruelty to Animals Act, 1960

    The Wildlife Protection Act, 1972 (1993, 2002) The Indian Forest Act, 1927

    The Forest Conservation Act, 1980 (1988)

    The Biodiversity Act, 2002

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    60s: Environmental awareness- Dilution as asolution to pollution

    70s: End of pipe approach

    Early 80s: Pollution prevention Mid 80s: EMS and Environmental audits

    Early 90s: Cleaner production

    1996: ISO 14001

    2000 onwards: Other environmental managementtools

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    Changes in Environmental

    Management Practice

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    ISO 14001 certifications - India

    Asian Paints

    Siemens

    Hindalco

    RCF NTPC

    J & J

    Xerox (India) Ltd

    Pepsico

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    ISO 14001 certifications - India

    Cipla

    Akzo Nobel

    Behr (India) Ltd

    Aquapharm Chemicals Infosys

    Railway Workshop, Matunga

    DMRC

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    ISO 14001 certifications - India

    Company Name: Vidya Ply & Board Pvt. Ltd. (U.P.)

    Scope: Manufacture and Supply of Ply, Board andFlush Doors

    Company Name: Aryan Institute of TechnicalEducation (Faridabad) ScopeProviding technicaleducation (fashion designing, textile designing,interior designing, apparel merchandising,

    garment production technology). Company Name: Infosys, Development Centres in

    Pune, Chennai, Bangalore, Bhubaneshwar,Hyderabad, Mangalore, Mohali, Mysore

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    Who Certifies?

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    Who Certifies?

    Certifying bodies

    DNV

    TUV

    ICS

    BVI

    IRQS

    NVT Quality Certification LRQA

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    ISO 14001 certification

    Accreditation bodies

    National Accreditation Board for CertificationBodies

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    ISO 14001 certification

    Audits before certification

    Certification audit

    Surveillance audits

    Re-certification audits

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    All our sites in all countries will be certified to

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    All our sites in all countries will be certified to

    ISO 14001 in the next three years

    IBM Sulzer

    Kodak

    3M ABB

    Vedanta

    Arcelor

    Toyota

    Ford

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    We will require our subcontractors and suppliers to

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    q pp

    submit themselves to the EMS process which

    means we will no longer accept those who have not

    been certified

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    Toyota

    GM

    Siemens Shell

    Nokia

    Canon

    LG

    Many more

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    What is an EMS?

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    Environmental Management

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    Environmental Management

    System

    Based on the Plan Do Check Act (PDCA Cycle)

    Part of an organizations management systemused to develop and implement its environmentalpolicy and manage its environmental aspects

    A management system is a set of interrelatedelements used to establish policy and objectivesand to achieve those objectives

    A management system includes organizationalstructure, planning activities, responsibilities,practices, procedures, processes and resources

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    Features of ISO 14001

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    Features of ISO 14001

    The ISO 14001 is .

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    Consensus driven Applicable industry-wide

    Voluntary

    The ISO 14001 does not .

    specify levelsof

    environmental performance

    replace legislativeand

    regulatory requirements

    set performance

    standardsbut management

    standards.

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    Critical factors

    Top Management Commitment

    Employee involvement at all levels

    Integration into overall management function

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    Success of an EMS depends on...

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    Critical factors

    Constraints of time and resources

    Insufficient support from top management.

    Uncertainty about the intent of ISO 14001.

    Reservations about added documentation and

    paperwork.

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    Common barr iers

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    Inter facing the process w ith

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    Inter facing the process w ith

    cu rrent operat ions

    Production processes

    Stores

    Utilities

    Finance and Administration

    Planning and development

    Management and marketing61

    The EMS concerns virtually all business and managementactivities within any enterprise:

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    Environmental Management

    System

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    A PPolicy

    Planning

    Implementation

    and Operation

    Checking

    ManagementReview

    ContinualImprovement

    EMS

    Elements

    DC

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    Who w il l do i t?

    Possibilities

    A high-level environmental management group entrusted

    with the full range of issues to be covered by the EMS

    Each operating or functional division having its own

    organization and system for the management of

    environmental issues relevant to that division, working in

    coordination

    External consultant

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    Developing an Environmental

    Policy

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    Wh t i E i t l

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    What is an Environmental

    Policy?

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    a statement by the organization

    of its intentions and principles inrelation to its overall

    environmental performance..."

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    What is an Environmental Policy?

    The Policy

    provides a framework for action

    lends an overall sense of direction

    serves as foundation of the EMS

    serves as a reference point for revisiting

    strategies, plans and actions.

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    Initial

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    Environmental

    Policy

    Planning

    Implementation

    and OperationChecking

    ManagementReview

    ContinualImprovement

    Environmental

    Review

    The EMS Cycleas per ISO 14001

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    EMS and ISO 14001

    Environmental Policy

    Defined by top management

    Nature, scale and environmental impacts

    Commitment to continual improvement and

    prevention of pollution

    Commitment to comply with legal and other

    requirements

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    EMS and ISO 14001

    Environmental Policy (cont..)

    Framework for objectives and targets

    Documented, implemented, maintained and

    communicated

    Available to public

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    ENVIRONMENTAL POLICY OF ASIAN

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    ENVIRONMENTAL POLICY OF ASIAN

    PAINTS (I) PLANTS We consider compliance to statutory EHS requirements as the minimum

    performance standard and are committed to go beyond and adopt stricter

    standards wherever appropriate.

    We shall focus on resource optimisation and waste minimisation. We believe

    that these measures will help in sustainable development.

    We are committed to Continual Improvement in the area of EHS. We will give priority and attention to health & safety of employees.

    We will impart training to all employees to institutionalise EHS values

    throughout the company.

    We will encourage sharing of information & communication of our EHS

    management system with the stakeholders.

    We will educate customers and the public on safe use of our products.

    Ashwin Choksi

    ChairmanMumbai

    10th May 2004.

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    ENVIRONMENTAL POLICY OF XYZ

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    ENVIRONMENTAL POLICY OF XYZ

    PharmaceuticalsXYZ Pharmaceuticals believes that it is our prime responsibility to take care of the environment inwhich we live and operate. Hence proactive initiatives are taken by us to look into the

    environment aspects and impacts in our organization. To achieve this,

    We shall be committed to comply with the statutory regulations wherever possible,

    economically viable and convenient.

    We shall focus on waste minimization, reuse and recycle technology in our operations.

    We shall ensure that the hazardous waste is handled and disposed off as per the Hazardous

    Waste Management(Handling and Disposal) rules 2000.

    We shall conduct training programs for all our employees to educate them on the

    environment impacts due to various activities pertaining to every division in the organization

    and also train them on how to mitigate them.

    Our environment policy shall be communicated to all the employees and public on demand.

    Signed By:

    Mr. Paryavaran Vichare

    Junior Officer - Environment

    12.07.2012

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    Aspects & Impacts

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    E i t l

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    Environmental

    Policy

    PlanningEnvironmental aspects

    Legal and otherrequirements

    Objectives, targetsand programs

    Implementationand Operation

    Checking andCorrective Action

    ManagementReview

    ContinualImprovement

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    Defining Environmental

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    Defining Environmental

    aspects and impacts

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    An Environmental Aspect * ...

    an "element of an organization's

    activities, products and services that

    can interact with the environment

    * as per standard

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    Defining Environmental

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    Defining Environmental

    aspects and impacts

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    An Environmental Impact * ...

    ...any change to the environment,

    whether adverse or beneficial, wholly

    or partially resulting from an

    organization's activities, products andservices."

    * as per standard

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    Properties of Environmental

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    Aspects and Impacts

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    Ac t iv i ty 1

    Aspect 1 Aspect 2 Aspect 3

    Impact 1 ImpactsImpact 2

    Aspects are neutral

    Impacts may be negat ive or posi t ive

    Aspects

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    Aspects and Impacts

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    Enlist a few aspects and impacts associated with the

    following

    Laundry

    Office

    Institute canteen

    * as per standard

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    Power

    Consumption

    Water

    consumption

    ResourceConsumption

    Water , soil

    pollution

    ASPECTS IMPACTSACTIVITY

    Paper, plasticpackaging of

    clothes Solid waste generation

    Resource Consumption

    Use of

    chemicals

    VOC emissions

    Health risks

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    ASPECTS IMPACTSACTIVITY

    Paper, supplies

    consumption

    Use of inks,

    carbon,

    solvents

    Electricity

    consumption

    Solid waste

    generation

    Resource

    depletion

    Toxic wastes

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    Steps: Identification of aspects

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    p p

    and impacts

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    Department or functionwise

    Team formation

    Inputs, outputs, wastes

    Data gathering

    Aspect identification, various scenarios

    Impact identification and significance

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    EMS and ISO 14001

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    EMS and ISO 14001

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    Planning

    Environmental Aspects

    Identification of environmental aspects Control and influence

    New developments, activities, products,services Significant impacts Significant impacts to be considered in setting

    objectives Up to date Reckoned in establishing, implementing and

    maintaining EMS

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    NORMAL

    ABNORMAL

    EMERGENCY

    Use of pesticides,

    weedicides

    Spills, leakage of

    chemicals

    Regular fertilizer

    application

    Soil, groundwater pollution

    Soil, ground

    water pollution

    Health risks

    Soil, water pollution

    Long term health risk

    Damage to native

    communities

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    EMS and ISO 14001

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    EMS and ISO 14001

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    Planning

    Legal and other requirements

    Identification and access to legal andother requirements

    Determine how these requirements applyto its environmental aspects

    Reckoned in establishing, implementing

    and maintaining EMS

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    EMS and ISO 14001

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    Planning

    Objectives, Targets and programs

    Documented objectives and targets at relevantlevels and functions

    Measurable where practicable

    Consistent with the environmental policy

    Consideration to

    Legal and other requirements Significant environmental aspects

    Technological options

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    Planning

    Objectives, Targets and programs (Cont..)

    Financial, Operational and business requirements

    Views of interested parties

    Programs for achieving objectives and targets

    Responsibility

    Means and time frame

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    Costs and effortsEnvironmentalManagement Approaches

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    Low hanging fruit

    Low Cost, Easy to Implement

    Costand

    Levelof

    Effort

    Process and Equipment Change

    Techniques

    Design for Environment

    Input Material Changes

    Resource Conservation

    Recycle, Reuse and Recovery

    Improved Operating Procedures

    Housekeeping

    Management Approaches

    High Cost, Strategic Advantage

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    Sustainability path to shareholder value

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    Corporate Environmental Goals (3M): 2000-05 G R

    Reduce volatile air emissions indexed to net sales 25%

    61%

    Reduce U.S. Environmental Protection Agency ToxicRelease Inventory Releases (TRI) indexed to net sales

    50 64

    Improve energy efficiency (energy use indexed to netsales)

    20 27

    Reduce waste indexed to net sales

    25 30Double the number of Pollution Prevention Pays (3P)projects from the previous five-year period from 194 to400 projects

    400 1262

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    Environmental Performance:

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    90

    Environmental Performance:

    Dr. Reddys

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    Sustainability Program 2008 -

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    11: Deutsche Bank

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    To expand the range of sustainable products offered

    To carry out further measures against climate

    change

    To further reduce our carbon footprint

    To expand steering instruments, particularly in thefield of corporate ecology

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    Activity Aspect Objective Target

    Laundry Excessive water

    use

    Reduce water

    consumption

    By 20% in one

    year starting

    Jan 2007

    Impact

    Increased

    consumption

    of raw water

    Wastewater

    generation

    Indicator for targetwater consumption in cum per ton of production

    Actions

    Repair and maintenance of equipment

    Use of water efficient equipment

    Rationalization of operations through training of staff

    Policy : To

    Conservewater

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    Implementation and Operation

    Resources, Roles, Responsibility and Authority

    Competence, Training and Awareness

    Communication

    Documentation

    Control of Documents

    Operational Control Emergency Preparedness and Response

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    EMS and ISO 14001

    What typically can be monitored and

    measured?

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    EMS and ISO 14001

    Checking

    Monitoring and measurement(examples of what can be M & M)

    Quantity of raw material or energy used

    Quantity of emissions like CO2

    Waste produced per quantity of finishedproduced

    Process efficiencies Number of environmental incidents (like

    excursions above limits)

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    EMS and ISO 14001

    Checking

    Monitoring and measurement(examples of what can be M & M)

    Number of environmental accidents (likeunplanned releases)

    Percentage waste recycled

    Percentage recycled material used in packaging

    Quantities of specific pollutants emitted

    Investment in environmental protection Number of prosecutions / notices

    Green belt

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    EMS and ISO 14001

    Checking

    Evaluation of compliance

    Periodic evaluation of compliance with applicablelegal requirements

    Records of results

    Evaluation of compliance with other requirements

    Records of results

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    EMS and ISO 14001

    Checking

    Evaluation of compliance

    Variousmethods

    Audits

    Document and / or record review

    Facility inspections

    Interviews

    Routine sample analysis or test results and/ or

    verification sampling / testing Facility tour and/or direct observation

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    EMS and ISO 14001

    Checking

    Nonconformity, CAPA

    What is a non conformity?

    What is a corrective action?

    What is a preventive action?

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    EMS and ISO 14001

    An effluent treatment plant receives effluentpumped from four processes. The effluents arecollected in an underground sump near the ETPand pumped to the first unit in the ETP. There is a

    storm water drain near the sump which leads toagricultural fields in the vicinity. On a particularday you find that the pump is not working and thesump is over flowing with effluent reaching the

    field through the storm water drains. Is this a non-conformity? Why?

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    You call up maintenance, the maintenance personarrives on the scene and within minutes thepump is set working, the level in the undergroundsump recedes and effluent is now pumped to ETP

    for treatment. Would you call this a correctiveaction or preventive action?

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    EMS and ISO 14001

    Checking

    Nonconformity, CAPA Dealing with actual and potential nonconformities

    Corrective and preventive action

    Identification and correction

    Mitigation of impacts

    Investigation, cause, avoid recurrence

    Need and action to avoid occurrence

    Recording results of CAPA Reviewing effectiveness of CAPA

    Appropriate to magnitude

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    EMS and ISO 14001

    Checking

    Control of Records Establish and maintain records

    Conformity with EMS and ISO 14001requirements

    Results

    Identification, storage, protection, retrieval,retention and disposal

    Legible, identifiable, traceable

    105JBIMS 2012

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    EMS and ISO 14001

    Checking

    Control of Records (Examples)

    Complaint

    Training

    Process monitoring

    Inspection, maintenance, calibration

    Pertinent contractor and supplier records

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    EMS and ISO 14001

    Checking

    Control of Records (Examples)

    Incident

    Tests for emergency preparedness

    Audit results

    Management review results

    External communication decision

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    EMS and ISO 14001

    Checking

    Control of Records (Examples)

    Envrionmental Performance information

    Legal compliance records

    Communications with interested parties

    108JBIMS 2012

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    EMS and ISO 14001

    Checking

    Internal Audit

    Internal EMS audits at planned intervals

    Conformance to planned arrangements includingISO 14001

    Proper Implementation and maintenance

    Information to management on audit results

    Audit program based on environmentalimportance of operation, results of previousaudits

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    EMS and ISO 14001

    Management Review (contd)

    Outputs

    Decisions and actions

    Environmental Policy

    Objectives and targets

    Other elements of EMS

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