environmental scan dr peter miller chief executive
TRANSCRIPT
Environmental scan
Dr Peter MillerChief Executive
National Context
Francis – ‘Freedom to speak up’No voice unheard, No rights ignored – consultation led by Norman Lamb‘Hospitals run out of beds’Zero suicides ambitionDementia training - £300m next 5 yearsA&E waitsFT sector £321m in deficit – expected improved position next yearTariff disputesNew access targets for mental health
Locally
Better Care TogetherBetter Care Fund – reduce emergency admissions by 3.5%Urgent care performanceAgreeing our contracts locallyMental health summits - HWB and local stakeholders
Leicestershire Partnership Trust
CQC inspection – our time to shineTransitional fundingWorkforce – new recruitment strategy agreedCrisis House opens, crisis reconfigurationOakham house/CoalvillePatient opinionStaff survey
What do our patients say?
July 2014 August 2014 September 2014 October 2014 November 2014 December 201475%
80%
85%
90%
95%
100%
0
200
400
600
800
1000
1200
1400
93%
96% 96%95%
96% 96%
Friends and Family Test quarters 2 and 3 2014/15
% extremely likely and likely No. Returns
% e
xtre
mel
y lik
ely
and
likel
y
No.
Ret
urns
CBT group mindfulness therapy
has been an eye opener, need more
support like this!
Thank you nursing staff at Oakham
House. You really do make it the
happy, safe place it needs to be
What do our patients say?Themes
Access to services Improvements
in Adult Mental health
inpatient care
Level of support in community
Staff attitude
Activity on wards
Out of hours
access in crisis
What do our staff say?
Care of patients/service users is my organisation's top priority
My organisation acts on concerns raised by patients/service users
I woould recommend my organisation as a place to work
If a friend or relative needed treatment, I would be happy with the standard of
care provided by this organisation
0 10 20 30 40 50 60 70 80
Avg all MH Trusts LPT 2014 LPT 2013
From 51 to 55
From 47 to 51
From 65 to 70
LPT 2013
LPT 2014
Avg all MH Trusts
3.3 3.35 3.4 3.45 3.5 3.55 3.6
Staff recommendation of the trust as a place to work or receive
treatmentOutputs
From 58 to 62
What do our staff say?Themes
workloadStaff not being able to deliver the quality of
service to which they aspire
Stress/ work-life balance
Staffing numbers/
use of bank & agency
Communication
Recruitment
delays
Conclusions
Real challenges to create sustainability next yearInvestments in community services to deliver out of hospital careNeed to continue to listen to and work with our staff, patients and stakeholdersLiving our values