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Envision Vietnam

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  • Envision Vietnam Co. Ltd. Page 2

    About Envision Vietnam _____ p. 3

    Training Methodology p. 4

    Program options p. 5

    Examples of Popular Training Schemes p. 6-7

    Other Programs and Services p. 8

    Pre-Training Evaluation Methods p.9-12

    1. Secret Guest Inspection and Report Extract p.9 2. Evaluation at Work p.10-12

    Examples of Curriculums p.13-14

    Our Team p.15-17

    Board of Advisors & Quality Supervisors p.18-22

    Contact us p.23

  • Envision Vietnam Co. Ltd. Page 3

    Envision Vietnam Co. Ltd. is a unique training organization aimed at improving your company's specific

    needs and your staff's confidence while working on their English ability.

    Based in vibrant Ho Chi Minh City, Vietnam, Envision is proactively exceeding the demands of ever-

    changing markets both nationally and internationally.

    Our team members have helped dozens of companies and businesses

    around the world to maximize their profit, boost their sales, and

    increase their service level while reducing the staff turnover.

    We provide highly competent expert professional Instructors in their

    respective fields who are the most qualified to consult, train and

    evaluate your staff and management team while helping them

    surpass the international market demands.

    We collaborate alongside with General Managers, Heads of Departments and/or HR Management to

    fully comprehend and incorporate your vision and concept to our customized training programs.

    By using innovative training techniques and methods, we are successfully helping companies to improve

    their English ability, their service, and their sales, thus increase their revenues.

    Evaluation at work

    Secret Guest Inspection

    Customized curriculums

    Expert Professional Instructors

    Working with GM, H.O.D. and MGMT team

    Post-Training follow-up

  • Envision Vietnam Co. Ltd. Page 4

    Envision Vietnams approach towards training is immediately applicable to distinct workplace settings. We do this by working closely with clients and designing programs around key characteristics of the staff. By evaluating the staff prior the training using innovative methods (see p.9-12) we are able to create tailor-made programs that best fits your needs. We provide learning that is engaging, motivating and builds trust with our clients.

    Five

    -Ste

    p M

    eth

    od

    Preparation

    Presentation

    Application

    Evaluation

    Post-Training Follow-Up

    On-the-job training (in-depth workshops)

    Case Studies

    Creative/Relevant Roleplays

    Group excercises and Training games

    Expert Communicator (Soft-Skills lessons)

    Interactive Lecture/Discussions

    Synthesis (Think+Apply=Profit)

  • Envision Vietnam Co. Ltd. Page 5

    Customized

    On-going (36hrs to 72hrs program)

    Aimed at increasing your staff's critical thinking and problem solving abilities

    Improving the use of American/British English for the workplace

    Building confidence and leadership

    Enhancing in-house Communication

    Customized

    Workshop sessions (Full days/half days, integrated with other programs)

    Aimed at developing the skills and confidence needed to up-sell targeted business services and products

    Focusing on sales techniques and methods while implementing key elements in English

    Improving the use of American/British English at work

    Maximizing selling capabilities, increasing your companys profits and revenues

    Customized

    On-going (workshop sessions available if requested)

    Enhancing the most common service traits great corporations need to practice, apply and sustain

    Handling complaints and requests

    Strengthening individual and Team critical thinking

    Improving the use of American/British English at work

    Customized

    Intensive workshop sessions (Full-day/Half-day)

    Focusing on all the essential basic abilities to answer, manage and dispatch/transfer phone calls efficiently

    Implementing key phrases and vocabulary based on your S.O.P.

    Handling complaints and reassuring clients/customers

    Improving Listening & Speaking phone skills

  • Envision Vietnam Co. Ltd. Page 6

    A. Group One - Sales & Marketing Staff SIZE: 12 Trainees

    MODULE: Expert Professional, Telephoning English and Handling Complaints

    LEVEL: 1

    FREQUENCY: Mon-Wed-Fri: 5:30-7:30pm

    DURATION: 72 hours

    TRAINERS: 1-2 with guest speakers/experts

    PROCESS: Warm-Up Exercises

    Interactive Presentations

    Pronunciation Techniques

    Vocabulary & Useful Phrases

    Note-Taking Skills

    Video and Voice Recording Feedback

    Creative/Relevant Role Playing

    Customized Exercises

    Collaborative Projects

    Merit-based Acknowledgments

    On-going Evaluations

    Critical Thinking and Problem Solving Techniques

    End of Module Certificates

  • Envision Vietnam Co. Ltd. Page 7

    B. Group Three Attorneys & Legal Advisor Staff SIZE: 18 Trainees MODULE: Expert Professional, Service Coaching and Soft-Skills for Leaders

    LEVEL: 3

    FREQUENCY: Tue-Thu: 8:00-10:00am

    DURATION: 36 hours

    TRAINERS: 1-2 with guest speakers/experts

    PROCESS: Warm-Up Exercises

    Interactive Presentations

    Pronunciation Techniques

    Vocabulary & Useful Phrases

    Video and Voice Recording Feedback

    Creative/Relevant Role Playing

    Customized Exercises

    Collaborative Projects

    Merit-based Acknowledgments

    On-going Evaluations

    Critical Thinking and Problem Solving Techniques

    Writing Reports Structure

    Notice of Depositions, Pre-trial Motions

    Stress and Time Management processes

    Litigation and arbitration

  • Envision Vietnam Co. Ltd. Page 8

    Secret Guests Audits

    Service & Quality Reports

    to GM

    Evaluation at Work

    Train-the-Trainers

    Post-Training Follow-Up Sessions

    Business English @ Work

    Leadership Coaching

    Press Releases and Text editing

    for website

    Pronunciation Clinic

    Corporate videos

    production

    Instructors Provider

    Course Curriculum

    Design

  • Envision Vietnam Co. Ltd. Page 9

    1. The Secret Guest Inspection is a way for us to evaluate the quality of the service and find

    specific areas of weakness in other domains also i.e. sales argument, leadership, effectiveness

    at work, problem solving abilities, Use of English at work, etc.

    It is crucial that this part of the training preparation process is implemented thoroughly; the

    more accurate the inspection is, the more focused and effective the training will be. Therefore,

    each and every evaluation is custom-made according to your business and your companys

    work field.

    Inspection Report

    Inspection Overall

    Summary

    Inspection Narrative

    Staff Performan

    ce Summary

    Specific Area

    Scoring Results

    1. Secret Guest

    Inspection

    3.

    Meetings with GM

    Needs Asses-ment

    2. Evaluation

    at Work

  • Envision Vietnam Co. Ltd. Page 10

    2.

    Evaluation at Work consists of having our Instructors or Inspectors spend time with the staff members designated to eventually be trained and assess their strengths and weaknesses. We will perform an in-depth evaluation of all the criteria applicable to the staffs main tasks and responsibilities at work.

    At your discretion, and for the best results from our programs, some non-confidential written material can be shared with us for further analysis i.e. Reports, Letters, Memorandums, Emails, etc.

    We believe that this method is particulary useful for key members of a given department or for companies that have fewer employees.

    By individually evaluating each trainee prior to instruction, we are assured of completely understanding their areas of weakness and strenght, therefore adjust our methods to coach them more efficiently on their specific needs.

    Observe

    Evaluate

    Train

    Apply

    Evaluation of Written Material

    On-Site Evaluation

    Checklist Perfomance

    Report

  • Envision Vietnam Co. Ltd. Page 11

    Personnel

    Appearance

    Presentable

    Passable

    Unacceptable

    Personable

    Greeted new arrivals within 30 seconds

    Communicated well with customers

    Inattentive

    Answered questions appropriately

    Friendly or Polite

    Rude or Shy

    Anticipates Customers Needs

    Identified customers needs

    Attended customers rapidly, with confidence

    Presented similar alternatives

    Asked customer questions to elicit desired

    products faster

    Up-Sold

    Offered additional products

    Offered more details on similar products

    Presented EXTRAS with other items

    Asked customer for referrals

    Presented better alternatives

    Additional Comments and Observations:

    Attitude

    Positive

    Average

    Negative

    Bored

    Attention to Details

    Aware of personal and property cleanliness

    Restocking when necessary

    Assisted fellow Sales Personnel when

    applicable

    Punctual

    Genuine Concern For Customers

    Satisfaction

    Appropriate product/service type selected

    and accepted

    Followed through with sale

    Informed Customer of Restrictions or

    Conditions

    Said, Thank you, or other departing

    salutation

    Asked follow-up questions

    Resolved any questions or problems

    Inspectors Signature:_________________

    Date: _________________

  • Envision Vietnam Co. Ltd. Page 12

    Overall Company Ratings [Sales]

    Sales Rep.

    Greetings Attitude Attention to Detail

    Up-Selling

    Genuine Concern for Costumers' Satisfaction

    Physical Appearance

    Atticipates Costumers'

    Needs

    Overall Grade

    Reflections Feedback

    Phuong 8.5 9 7 7 9 10 7 8

    Phuong was presentable, polite and knowledgeable. She definitely understood the merchandise and was attentive to the customers. However, she should take better attention to what the customers are saying to maximize their specific needs and improve Up-selling opportunities. Lastly, Phuong needs to restock/inventory during down times to prepare for the next business shift.

    Hung 6.5 7 6 7 7 8 8 7

    Hung was pleasant, but he took too long approaching customers. While he mentioned specialty items or sales, he needs help closing these deals. Additionally, he must be more attentive to his surroundings, assisting fellow sales reps or maintaining the salesroom.

  • Envision Vietnam Co. Ltd. Page 13

    1. Abstract Summary of Change Management

    for Rapid Growth Training

    This program focuses upon improving Time and Stress Management as well as techniques to better adapt to and

    manage rapid growth, shifts in markets and maintaining control over quality. Utilizing ideas Thomas Friedmans Flat

    books, several different proven programs along with Dr. Stephen R. Coveys The 3rd Alternative: Solving Lifes Most

    Difficult Problems, we implement innovative tools which will maximize greater staff investment and less fear or

    resistance to change

    1. Managing Change: Understand Support Design Build Test Implement Sustain

    a. Communication is Paramount

    b. Modifying Resistance into Allies

    c. Put it in Writing

    d. Building Incentive Small Wins

    e. Adapting to Greater Demands

    f. Relieving Stress

    g. Project Management

    h. Lead by Example

    i. Building Support Systems

    j. On-going Assessments

    k. Implementation

    l. Promoting EfficiencyManaging

    Time

    m. Others Matter

    n. Delegating Authority

    o. Budgeting

    p. Sustaining Changes

    q. Adaptations on the Horizons

  • Envision Vietnam Co. Ltd. Page 14

    2. Abstract Summary of Soft Skills for Greater Leadership Training

    In this program we will focus upon improving Soft Skills such as self-esteem, communication and

    problem-solving in order to become confident and efficient motivators in Leadership roles. Through

    Democratic Leadership and utilizing ideas from Dr. Stephen R. Coveys The 3rd Alternative: Solving Lifes

    Most Difficult Problems, we present The Creative Paradox, where input from all sectors of your

    organization is valued.

    1. Soft Skills Training on Customer Service Behaviors

    a. Social Skills

    b. Personal Presentation

    c. Self-esteem

    d. Becoming a Motivator

    e. The Power of Questioning

    f. Attitude of Awareness

    g. Transferable Skills

    h. Team Effort

    i. Confidence through

    Communication

    j. Self-Evaluation

    k. Taking the Initiative

    l. Others MatterPositive Regard

    for Fellow Worker

  • Envision Vietnam Co. Ltd. Page 15

    Envision Vietnam Instructors are dynamic working professionals at the top of their game, and greatly valued in their fields. The businesses, corporations and companies who choose to cooperate with us can

    be certain that their needs and values are well understood by our team.

    All of our training team members have been actively working in Vietnam for several years. Therefore, they can master and reinforce the most effective approach towards the Vietnamese market, customs

    and human resource management.

    At Envision Vietnam, we believe that the very best corporate trainers are subject-matter experts, specialist-consultants, recognized expert communicators, with professional experience and skills in their

    respective field. We provide ideal candidates to businesses; the ones that have the most expertise in the

    industry to successfully train, coach and assist the staff and management.

    All our trainers are 100% Native Speakers of English and have a great deal of experience adapting their training techniques to best fit native Vietnamese speakers. Therefore they are expected to achieve

    tremendous results in short periods of time. All Instructors all have been accredited with international

    teaching qualifications on top of their respective credentials. The next pages list some of our most

    valuable team members and senior Instructors.

  • Envision Vietnam Co. Ltd. Page 16

    Richard Bush, NZ Instructor, Consultant & Inspector

    Bachelor of Commerce in Business Management,

    Bachelor of Commerce in Marketing,

    University of Otago, New Zealand

    Language Spoken: English (native)

    Richard has been actively involved in Sales, Marketing and Business Development for the past 10 years. He is experienced in corporate, leisure, group and conference hotel sales and has shown strong abilities

    in researching and identifying new sales opportunities across all market segments.

    While working at Central Apartment Group and Prime Property Investors Ltd, he successfully implemented and managed marketing campaigns which led to the sale of properties valued in excess of

    60 million dollars. His natural talent and Sales techniques have proven themselves extremely useful

    when working at Central Hotels & Apartments in 2012-2013. He personally generated over

    1,000,000 dollars of revenue while dramatically increasing their average rate in the first six months of

    his employment. Richard continues to demonstrate his skills to excel at establishing relationships,

    building rapport and retaining customers.

    Hannah Jefferys, UK Instructor & Consultant

    Bachelor of Science (hons) RIBA Part I Master of Architecture RIBA Part II, Welsh School of Architecture (WSA), Cardiff University Languages Spoken: English (native), Vietnamese (int.)

    Ms. Hannah Jefferys is a highly valued and competent trainer specializing in Architecture and Interior Design and is involved in that field for nearly 10 years. She has been awarded the LOTUS Professional Accreditation by Vietnam Green Building Council (VGBC). While cooperating with Pentago Design, HCMC, shes proven to be an exceptional Project Architect and Lead Consultant for various developments including Holiday Inn Resort, Phu Quoc. She has done everything from Concept to Detailed Design. She has noticeable professional experience in presenting to clients, investors, consultants and government officials.

    Throughout her professional career, Hannah has demonstrated remarkable Project Management skills including Time Management and Problem Solving Skills. She creatively adapts procedures to face new challenges and enjoys finding alternative design solutions which empower all parties, as well as maintaining and enhancing the original concept. She is committed to realistic sustainable solutions to problems, favoring low cost and integrated solutions over high-cost systems.

  • Envision Vietnam Co. Ltd. Page 17

    Dean Dinh Nguyen, US Instructor & Consultant

    Juris Doctorate (J.D.), Pepperdine University School of Law, Malibu, California Bachelor of Arts (B.A.), Chaminade University of Honolulu, Honolulu, Hawaii Languages Spoken: English (native), Vietnamese (fluent)

    Dean Nguyen is an accomplished attorney with twelve years of litigation experience focused in areas of insurance coverage, criminal law, and medical malpractice. Given his 12 years of experience in the field, he masters the ability to convey and implement ideas to achieve goals and results. He has been recruited by law firms in Vietnam as a Foreign Legal Advisor to research and analyze issues regarding investment projects for foreigners in Vietnam. He is specialized in preparing all documents for submission to relevant authorities for the granting of investment certificates for foreign investors.

    In 2005, he founded The Law Office of Dean D. Nguyen, PLLC, Seattle which has an outstanding success record of favorable verdicts and settlements in both criminal and civil litigation. He has been involved the Washington Law Group as an Associate Attorney and has also collaborated with the Northwest Defenders Association, Seattle.

    Dean is a self-motivated and highly effective communicator who excels at preparing all pretrial documents including: complaints, interrogatories, request for documents, affidavits, motions for summary judgment, notice of depositions, settlement letters, and correspondences to clients and opposing counsel.

    Thomas Ritchie, UK Instructor, Consultant & Inspector Bachelor of Arts, B.A in Professional Photography University of Abertay, Scotland Language spoken: English (native)

    Thomas Ritchie has been involved in the Sales/Retail Industry for 21 years. He provides consultancy, custom solutions, training and

    mentoring for companies in this field revolving around staff and

    management.

    He is a logical, creative and innovative thinker, able to identify and offer solutions and enhancements for problem areas. His determination and commitment to achieving objectives has led him to excel in

    the field of Managing Human Resources.

    While working with retail companies in Scotland, Thomas has helped them to dramatically increase sales, maximise profits and reduce costs significantly through training and team-building. He was in

    charge of training and supporting managers and teams across the country in order to achieve positive

    sales growth and reduce staff turnover. Throughout his career, he has continually produced results and

    remains driven; often exceeding expectation

  • Envision Vietnam Co. Ltd. Page 18

    CEO and Founder of ArtExpert Consulting, Montreal, Canada

    About Louise Poulin & ArtExpert.ca

    Louise J. Poulin is the CEO and Founder of her own Consulting company. Established in Canada in 1994, ArtExpert.ca is an Arts & Culture Consultant Firm offering strategic cultural analysis and feasibility studies in the cultural management domain on a national or international level.

    ArtExpert.ca has completed market research services addressing arts and culture issues for both governmental and private institutions. In addition to accurately and continually update information about market trends and movement, the firm is also plugged into a network of more than 15 consultants similarly engaged in the imperative work of developing culture across and beyond borders.

    Louise Poulin has received the "Succeed in Balance" award. The award aims to reveal female entrepreneurs that serve as models for achieving a work-life balance. She was also nominated for the Women in Business Award 2011 in the small business category of the Regroupement des Femmes dAffaires du Qubec (Businesswomen Association of the Province of Quebec).

    A note from Louise Poulin

    Cooperating with Philippe Baillargeon, CEO and Founder of Envision Vietnam, has allowed us to acknowledge the high-profile leadership qualities that Mr. Baillargeon impersonates. As a devoted Consultant and Instructor, his unique evaluation methods to fit corporations needs and demands are strongly innovative and effective.

    ArtExpert.ca has previously had the chance of collaborating with Mr. Baillargeon on several projects in Canada including an Executive Summary Report conducted by the Administration of the City of Montreal illustrating our study based Diagnostics of Cultural Dynamics in the area of Montreal.

    Providing expertise for cultural organizations and enterprises on a regular basis, leads us to support Mr. Baillargeon with improved creative consulting methodology implemented and perfected in North-America and Europe.

  • Envision Vietnam Co. Ltd. Page 19

    Operator of the Ha Van Hotel, Owner of Yen's Restaurant, TNHH Kim Le Viet,TNHH Nha Trang,

    Mr. Albernhe about Envision and the Ha Van Hotel

    & The Rooftop Lounge Ha Van Hotel Tripadvisor Reviews

    When in late 2008 The Ha Van Hotel decided to move the

    makeshift restaurant weve been using in the lobby (mainly to

    serve breakfasts) to the 5th floor, I realised that I needed

    professional help to train our future staff, make floor plans, make

    menus and advertising. The hotel had been #1 on Tripadvisor.com for about 1 year and attendance was

    up sharply; we had to get to the next level of service if we wanted to be serious in staying the leader of

    our category.

    Quickly we realised that many Vietnamese companies involved in staff training for F&B would be

    completely inadequate for the restaurant we had in mind. Moreover, none were offering a global

    solution to help in designing the physical location (bar location, kitchen location, general layout of the

    working floor) a big problem for us since we had very little time to do it ourselves. Through a common

    friend working in HCMC, Ive met Phillippe Baillargeon and quickly developed a healthy working

    relationship.

    He and his consultant team came with plans for both the restaurant layout and the training of our

    employees. We were very pleased by the speed of the process. The restaurant took one month to be

    operational; we opened officially on November the 1rst, 2008.

    While the restaurant was being built, Envision Vietnam Instructors were already intensively training our

    waiters to modern technic of table serving and most importantly on general social skills of pleasing our

    guests. This might seems trivial but having a restaurant is all about services and guest relations.

    Phillippes leadership and communication skills transformed our shy Vietnamese staff into individuals

    who now have the social expertise required to please our customers and increase the rate of repeated

    guests.

    From the moment the restaurant opened, The Ha Van Hotel who was already #1 on Tripadvisor.com

    became even more notorious and set out to become one of Nha Trang most famous hotel; listed on

    Lonely Planet, Le Guide du Routard and other well established travel publications. Were not anymore

    the #1 hotel in Nha Trang, all the big branded hotel are here now, but we are still #1 in our category

    (budget) and certainly still #1 in service in Nha Trang.

  • Envision Vietnam Co. Ltd. Page 20

    Mr Albernhe about Envision Vietnam

    and Yns Restaurant Nha Trang Yens Restaurant Tripadvisor Reviews

    In early 2011, ridding on our popularity, my wife and I

    decided to open a Vietnamese restaurant next door to

    our hotel. Naturally, we called Mr. Baillargeon to discuss

    about concepts and feasibilities of plans as we had to

    setup the restaurant from scratch. The vision we had in

    mind was to have the best restaurant in Nha Trang but

    especially to have the best team of waiters giving the best possible service one could find in town.

    Following up from his excellent work at our hotel previously, Mr. Baillargeon started to train our new

    waiters for diligent service and advance social skills and he made magic. Vietnamese workers are often

    hard to managed, they have often little insensitive to strive for excellence. He trained them on the use

    of great service technics while at the same time working on opening their mind and bringing useful

    social skills to our staff. He was eloquently able to train our employees and have them realise that

    hardworking is essential to achieve an up-raised philosophy of excellence.

    In June 2011, Yns Restaurant became #1 Restaurant in Nha Trang on Tripadvisor.com. We now offer

    the best food, the best atmosphere and the absolute best service of Nha Trang. All the big hotels

    (Sheraton, Novotel, Inter Continental) send us their guests as they request to eat at Yns Restaurant.

    Our restaurants service reputation is pristine. Mr. Baillargeons touch is felt to this day.

    A Note from Nicolas Albernhe

    Ive decided to accept a position on The Board of Advisors of Envision Vietnam because I wanted to be

    part of an enterprise that uses innovative technics that teach customer service to the new generation of

    Vietnamese and entrepreneur alike. Having myself many years experience in providing excellent

    customer services and having Envision Vietnam done so much for my enterprises in Nha Trang, it was

    only natural for me to accept a post of advisor to help build ITA into a reputable and solid company. ITA

    has a unique understanding of how modern Vietnam works and how focusing on social skills helps

    improved dramatically the productivity of the workforce. ITA is a school of life for many of our trainees;

    it feels good to be part of a company that open wide so many minds.

    Nicolas Albernhe Tremblay Giam Doc at TNHH Kim Le Viet Giam Doc at TNHH Nha Trang Ha Van Hotel Yns Restaurant 3/2 Tran Quang Khai 3/2A Tran Quang Khai 058 352 5454 RESERVATION : 1219556861 [email protected] [email protected] www.facebook.com/hotelnhatrang Yens Restaurant Tripadvisor Reviews

    Ha Van Hotel Tripadvisor Reviews

  • Envision Vietnam Co. Ltd. Page 21

    Senior Sales Coordinator, HCMC, Vietnam

    About Guillaume H. Leclout

    Mr. Leclout has been involved in the business, marketing and communications industries for the past seven years and is

    currently cooperating with large firms in the advertising field. He

    has obtained his Bachelor in Marketing Services and e-Business in

    La Rochelle, France. He is showing particular abilities in the domains of Law, Economy and Business

    Administration specialized in Marketing Services and Online Business.

    During the six years Mr. Leclout spent in Vietnam, he progressed from Marketing Manager to Senior Strategic Planner for a reputable 360 degrees advertising agency in Ho Chi Minh City. He has also

    participated in numerous profitable transactions in the import/export of re-usable & recyclable material

    domain. His experience has leaded him to accurately build up strong Asian and International networks

    and diverse client database which illustrates his natural talent to surpass the market expectations with

    devotion and expertise.

    He is currently cooperating with the Consulate General of Canada of HCMC to develop a new innovative educational program between the governments of Vietnam and Canada. Being a key member since the

    inception of the program, Mr. Leclout has proven to be essential in planning this campaign while

    highlighting issues found in the previous editions.

    A Note from Guillaume H. Leclout

    As a member of Envision Vietnams Board of Advisors, I strongly believe in the consistency and quality

    of the programs the company offers. I joined forces with Envision because it is a unique organization in

    Vietnam that has tremendous potential for expansion.

    I have already advised and assisted them on building ideal curriculums for their clients. My expertise in

    the field of Marketing was proven to be useful when Mr. Baillargeon asked me to help him develop

    distinct evaluation methods for Sales and Marketing staff.

    I was impressed by the techniques and approach they use; they are perfectly adapted to the

    Vietnamese market and staff with Instructors and Advisors that have been involved in Vietnam for many

    years and have contributed to its evolution and progress. It is crucial that the Vietnamese workforce

    meet International standards to better perform in this competitive world we live in. I think ITA and

    Vietnamese companies understand the urge of meeting these standards and the impact it has on their

    business, sales, services and profits.

  • Envision Vietnam Co. Ltd. Page 22

    Managing Director

    Philippe Baillargeon has always shown great leadership skills and excels as an optimistic results-orientated Entrepreneur. His work has

    brought him to collaborate with companies in Bangkok since 2006,

    which led him to intensive involvement in commerce in Vietnam

    since 2008. While in Nha Trang, His work with the Ha Van Hotel

    Rooftop Lounge and Yens Restaurant owners and GMs propelled

    them to attain accolades at the top of their industries. Their

    business has continued to evolve as they have recently been

    awarded the Trip Advisor`s Certificate of Excellence. He is to this day

    closely involved with the owners on additional business developments.

    In Montreal, he conducted studies reaching 45,000 respondents, updating Smoking Habits within Households on behalf of Health Canada. He was an integral part of their Interviewing Team.

    Additionally, he participated in fundraising for NGOSs to support AIDS awareness, prevention and

    treatment in Africa, North America and Europe.

    In Ho Chi Minh City, Philippe Baillargeon has worked with many large corporations on training programs and methods. He has also been a devoted Instructor for staff members and management in multiple

    industries such as Sales, Marketing, Retail, Import/Export, Software Engineering, Micro-Engineering,

    Petroleum Logistics, Hospitality and Customer Service.

    A note from Philippe Baillargeon

    Since arriving in Vietnam, in 2008, Ive seen many businesses having to adapt rapidly to the

    spontaneous growth. The need to meet the international markets standards became crucial to any

    business wanting to propel their expansion. The demand for external customized training &consulting

    then became essential to any organization wanting to surpass others of the same industry. Envision

    Vietnams roots come from the ever growing needs that this particular market demands but particularly

    from the desire to distinguish our Association from the traditional vocational schools and training

    methods.

    Im a true believer of the importance of passing-on knowledge, so that your thoughts and impressions

    can carry on living and evolving in the future in different ways. There is no feeling more rewarding than

    knowing the work you have done has helped others in their own personal and professional way. I joined

    Envision Vietnam because I wanted to see a company out there that offers a progressive personal

    approach towards other businesses. We are working hand-in-hand with our clients from the beginning

    to the end with the objective of forging long lasting alliances.

    Our team is composed of some of the most incredible individuals I have had the chance to work with

    since Ive set foot in Vietnam six years ago. We are confident in assuming that the best customized

    training programs are conducted by expert professionals in their respective field; thats why all our

    Instructors have very distinct specific skills, backgrounds and careers. United under one banner, we

    combine our knowledge and abilities to build wealth and prosperity amongst others.

  • Envision Vietnam Co. Ltd. Page 23

    or more information about our programs or for any inquiries,

    you can always reach us at [email protected]

    Or by phone at: (+84) 835194502

    Senior Sales Coordinator Managing Director

    (+84) 1644214667 (+84) 122 3885468 [email protected] [email protected]